There's a time and place for everything. I feel as a representative of a business you should not be using them. I own a small online store.
I own a small business too. I infrequently use emoticons in my business emails. I hate the written word because it's difficult to tell the intent and emotion of the writer. I don't feel that emoticons should be a taboo for business emails. They should be used sparingly. I must have the right balance, having just celebrated 15 years in business. I never had a client complain, yet.
Having said that, I think sidehack already said it perfectly:
But when your entire reply to a valid question a paying customer has about the machines he purchased is a series of emoticons, there's room to complain. It's basically dismissing the question offhand (and in a manner which could be seen as condescending), which is rude.
Bitmain reps here, do need help in the
appropriate use of emoticons.
Exactly the attitude that makes BTC appear supremely suspect as a medium of commerce. The recipient clearly has no responsibility to provide equitable value!
Whether the exchange is in Bitcoin or something else, whether transacted online or on mainstreet, it's all the same - you can get scammed or have a bad experience. more than once I've recieved a less than proper amount of cash back at a mainstreet (KFC) business. It's a matter of knowing the rules of the transaction - the means of value exchange (BTC, USD, IQD, Euro, etc) has nothing to do with the transaction. Have a problem with rules? Then that's a different discussion.
Guess I was wrong Dogie, you are purely a lackey of Bitmain!
You barked up the tree with Dogie on this one. I'm grateful for his, and everyone's good help here. I'll also speak up with him or others when they are wrong.
A bunch of grown men (hopefully) talking about the use of emoticons. Please, can we just stop this and get back on track. I'm not saying this of offend anyone, but if you want to talk about emoticons I'm sure there is a whole forum somewhere dedicated to them.