but I consider that will increased up once some updates will be done !
I think this is the official release of their casino ? Afaik there is some campaign modification to be done but nothing with the casino.Anyways ,what updates are you talking about ? 
Topic: BetCoin.TM Bitcoin Casino | Poker | Slots | Sports | Live Dealers | And More! - page 15. (Read 49092 times)
January 22, 2016, 09:28:52 AM
January 22, 2016, 06:17:42 AM
I'm not part of betcointm team, I'm only the signature campaign/twitter campaign manager, and I helped him in this thread.
Anyway, site has only 3 months of life, so, give them sometime to improve its support. Think that is normal that is slow for the first time, but I consider that will increased up once some updates will be done !
Anyway, site has only 3 months of life, so, give them sometime to improve its support. Think that is normal that is slow for the first time, but I consider that will increased up once some updates will be done !
January 22, 2016, 05:55:17 AM
hi betcointm
what is wrong today ? I won 1st the massive luck daily freeroll and I saw the payouts I get 12.5 mbit but I did not get my prize to my balance, I always get my prize instant to my balance after I win the freerolls it is weird today :
http://i.imgur.com/yq8QNc2.png
and I click my balance appeared :
http://i.imgur.com/rzcoNSd.png
anyone have this problem ?
need your help to solve this problem betcointm
PS : no problem for me the prize pool dropped again from 50 mbit to 25 mbit
what is wrong today ? I won 1st the massive luck daily freeroll and I saw the payouts I get 12.5 mbit but I did not get my prize to my balance, I always get my prize instant to my balance after I win the freerolls it is weird today :
http://i.imgur.com/yq8QNc2.png
and I click my balance appeared :
http://i.imgur.com/rzcoNSd.png
anyone have this problem ?
need your help to solve this problem betcointm
PS : no problem for me the prize pool dropped again from 50 mbit to 25 mbit
Ah, yes. I'll credit your account manually - our system decided to pay people with bonus money today when they won the freerolls. Our fault, sorry. Will credit you manually.
I see but until now my balance still not updated to the correct amount lol solve this problem betcointm thank you also I will send you a PM about collusion or chip dumping or multi accounters there are many cheaters on your site lately I watched them last 1 month. your support team very slow to take action immediately lol
Note that site is open since only 3 months, and does its better in every situation. Have you tried to speak with support in way to solve your problem?
Stop to say lol everytime, please.
no offense yes I know you are one of betcointm team, you think I do not try to speak your support ? I speak with your support many times ( alaska, elaine, neil, kris ) before I post on here and I always get the same answer I am sure you understand what I mean that is why I post on here so anyone know about this, get it ?
PS already more than 1 days my balance still not updates to the correct amount
I know there service is Slow, Ones to whom you speak at Live chat are just agent of betcoin.tm they are Not the admins of the Site, What they can Do is Putting your Queries in front of admin. Their admin is Lazy, like here betcoin.tm. But Dont you worry they will Solve your Issue soon, I think when betcoin will come online today he will immediately take care of you. He is a really nice guy, but somewhat lazy
January 22, 2016, 05:40:02 AM
hi betcointm
what is wrong today ? I won 1st the massive luck daily freeroll and I saw the payouts I get 12.5 mbit but I did not get my prize to my balance, I always get my prize instant to my balance after I win the freerolls it is weird today :
http://i.imgur.com/yq8QNc2.png
and I click my balance appeared :
http://i.imgur.com/rzcoNSd.png
anyone have this problem ?
need your help to solve this problem betcointm
PS : no problem for me the prize pool dropped again from 50 mbit to 25 mbit
what is wrong today ? I won 1st the massive luck daily freeroll and I saw the payouts I get 12.5 mbit but I did not get my prize to my balance, I always get my prize instant to my balance after I win the freerolls it is weird today :
http://i.imgur.com/yq8QNc2.png
and I click my balance appeared :
http://i.imgur.com/rzcoNSd.png
anyone have this problem ?
need your help to solve this problem betcointm
PS : no problem for me the prize pool dropped again from 50 mbit to 25 mbit
Ah, yes. I'll credit your account manually - our system decided to pay people with bonus money today when they won the freerolls. Our fault, sorry. Will credit you manually.
I see but until now my balance still not updated to the correct amount lol solve this problem betcointm thank you also I will send you a PM about collusion or chip dumping or multi accounters there are many cheaters on your site lately I watched them last 1 month. your support team very slow to take action immediately lol
Note that site is open since only 3 months, and does its better in every situation. Have you tried to speak with support in way to solve your problem?
Stop to say lol everytime, please.
no offense yes I know you are one of betcointm team, you think I do not try to speak your support ? I speak with your support many times ( alaska, elaine, neil, kris ) before I post on here and I always get the same answer I am sure you understand what I mean that is why I post on here so anyone know about this, get it ?
PS already more than 1 days my balance still not updates to the correct amount
January 22, 2016, 04:47:15 AM
hi betcointm
what is wrong today ? I won 1st the massive luck daily freeroll and I saw the payouts I get 12.5 mbit but I did not get my prize to my balance, I always get my prize instant to my balance after I win the freerolls it is weird today :
http://i.imgur.com/yq8QNc2.png
and I click my balance appeared :
http://i.imgur.com/rzcoNSd.png
anyone have this problem ?
need your help to solve this problem betcointm
PS : no problem for me the prize pool dropped again from 50 mbit to 25 mbit
what is wrong today ? I won 1st the massive luck daily freeroll and I saw the payouts I get 12.5 mbit but I did not get my prize to my balance, I always get my prize instant to my balance after I win the freerolls it is weird today :
http://i.imgur.com/yq8QNc2.png
and I click my balance appeared :
http://i.imgur.com/rzcoNSd.png
anyone have this problem ?
need your help to solve this problem betcointm
PS : no problem for me the prize pool dropped again from 50 mbit to 25 mbit
Ah, yes. I'll credit your account manually - our system decided to pay people with bonus money today when they won the freerolls. Our fault, sorry. Will credit you manually.
I see but until now my balance still not updated to the correct amount lol solve this problem betcointm thank you also I will send you a PM about collusion or chip dumping or multi accounters there are many cheaters on your site lately I watched them last 1 month. your support team very slow to take action immediately lol
Note that site is open since only 3 months, and does its better in every situation. Have you tried to speak with support in way to solve your problem?
Stop to say lol everytime, please.
January 21, 2016, 10:43:40 PM
hi betcointm
what is wrong today ? I won 1st the massive luck daily freeroll and I saw the payouts I get 12.5 mbit but I did not get my prize to my balance, I always get my prize instant to my balance after I win the freerolls it is weird today :
http://i.imgur.com/yq8QNc2.png
and I click my balance appeared :
http://i.imgur.com/rzcoNSd.png
anyone have this problem ?
need your help to solve this problem betcointm
PS : no problem for me the prize pool dropped again from 50 mbit to 25 mbit
what is wrong today ? I won 1st the massive luck daily freeroll and I saw the payouts I get 12.5 mbit but I did not get my prize to my balance, I always get my prize instant to my balance after I win the freerolls it is weird today :
http://i.imgur.com/yq8QNc2.png
and I click my balance appeared :
http://i.imgur.com/rzcoNSd.png
anyone have this problem ?
need your help to solve this problem betcointm
PS : no problem for me the prize pool dropped again from 50 mbit to 25 mbit
Ah, yes. I'll credit your account manually - our system decided to pay people with bonus money today when they won the freerolls. Our fault, sorry. Will credit you manually.
I see but until now my balance still not updated to the correct amount lol solve this problem betcointm thank you also I will send you a PM about collusion or chip dumping or multi accounters there are many cheaters on your site lately I watched them last 1 month. your support team very slow to take action immediately lol
January 21, 2016, 07:59:03 PM
First you told me some kinds of bets would get me disqualified:
But when I asked for details you told me that I can play however I want and that the system would adjust the rollover:
So which is it? Do you disqualify some people because of how they play? If so, how can I avoid being one of those people? What are the rules?
And can you explain the "automatic adjustment"? Are you saying that some 1 BTC bets don't count as 1 BTC wagered for the wagering requirements? I saw nothing about that when reading about the bonuses.
For example - user gets a 'big win' and then bets on lower odds to clear his bonus. That user is thereby disqualified.
But when I asked for details you told me that I can play however I want and that the system would adjust the rollover:
You're allowed to play any game that allows you to play bonus money.
The amount of a bet that is applied to the rollover is automatically adjusted for the odds of the game.
The amount of a bet that is applied to the rollover is automatically adjusted for the odds of the game.
So which is it? Do you disqualify some people because of how they play? If so, how can I avoid being one of those people? What are the rules?
And can you explain the "automatic adjustment"? Are you saying that some 1 BTC bets don't count as 1 BTC wagered for the wagering requirements? I saw nothing about that when reading about the bonuses.
Also, we've never, EVER disqualified someone so far for this type of play. If we do, we will address it in a public forum if requested.
I would prefer if you told me the rules so that I don't get disqualified, rather than having to guess them and then having a forum argument about it after it happens. Are the rules a secret? Do they exist? Or do you just go by gut feeling whether to 'disqualify' someone who overcomes the huge odds against them ever clearing a bonus?
Also, the 'auto adjustment' is a universal thing in all casinos. Different games apply different amounts toward your rollover requirements. Our casino handles it based on the calculated odds, not the game itself.
Your casino clearly states:
Quote
For you to withdraw any of the winnings you get with the bonus amount, you will need to bet your bonus amount times 888x on any of our games.
Nothing about certain bets counting for less. Just that you have to bet 888x times the bonus amount. It sounds to me like the actual terms of the bonus deal are even worse than how they are presented on the site. "888x times" is bad enough, but now you're telling me it is actually "888x times (some extra unspecified factor) times".
I guess you have a bunch of players trying to clear bonuses who are unaware of the fact that they are having to bet more than 888x times their bonus amount. Will you honor the terms they agreed to?
An example of clearly exploiting the bonus is creating multiple accounts in order to try again and again to unlock the bonus.
If you're not doing anything that's already against or Terms and Conditions, then you won't have an issue.
January 21, 2016, 06:50:14 PM
First you told me some kinds of bets would get me disqualified:
But when I asked for details you told me that I can play however I want and that the system would adjust the rollover:
So which is it? Do you disqualify some people because of how they play? If so, how can I avoid being one of those people? What are the rules?
And can you explain the "automatic adjustment"? Are you saying that some 1 BTC bets don't count as 1 BTC wagered for the wagering requirements? I saw nothing about that when reading about the bonuses.
For example - user gets a 'big win' and then bets on lower odds to clear his bonus. That user is thereby disqualified.
But when I asked for details you told me that I can play however I want and that the system would adjust the rollover:
You're allowed to play any game that allows you to play bonus money.
The amount of a bet that is applied to the rollover is automatically adjusted for the odds of the game.
The amount of a bet that is applied to the rollover is automatically adjusted for the odds of the game.
So which is it? Do you disqualify some people because of how they play? If so, how can I avoid being one of those people? What are the rules?
And can you explain the "automatic adjustment"? Are you saying that some 1 BTC bets don't count as 1 BTC wagered for the wagering requirements? I saw nothing about that when reading about the bonuses.
Also, we've never, EVER disqualified someone so far for this type of play. If we do, we will address it in a public forum if requested.
I would prefer if you told me the rules so that I don't get disqualified, rather than having to guess them and then having a forum argument about it after it happens. Are the rules a secret? Do they exist? Or do you just go by gut feeling whether to 'disqualify' someone who overcomes the huge odds against them ever clearing a bonus?
Also, the 'auto adjustment' is a universal thing in all casinos. Different games apply different amounts toward your rollover requirements. Our casino handles it based on the calculated odds, not the game itself.
Your casino clearly states:
Quote
For you to withdraw any of the winnings you get with the bonus amount, you will need to bet your bonus amount times 888x on any of our games.
Nothing about certain bets counting for less. Just that you have to bet 888x times the bonus amount. It sounds to me like the actual terms of the bonus deal are even worse than how they are presented on the site. "888x times" is bad enough, but now you're telling me it is actually "888x times (some extra unspecified factor) times".
I guess you have a bunch of players trying to clear bonuses who are unaware of the fact that they are having to bet more than 888x times their bonus amount. Will you honor the terms they agreed to?
January 21, 2016, 04:38:51 PM
@Betcoin please check this Issue, im trying to open this site from Yesterday but getting this error. Please check it ASAP
http://prntscr.com/9qsww8
http://prntscr.com/9qsww8
Looks like a DNS issue. I have this come up all the time when I'm working with my site's DNS.
First you told me some kinds of bets would get me disqualified:
But when I asked for details you told me that I can play however I want and that the system would adjust the rollover:
So which is it? Do you disqualify some people because of how they play? If so, how can I avoid being one of those people? What are the rules?
And can you explain the "automatic adjustment"? Are you saying that some 1 BTC bets don't count as 1 BTC wagered for the wagering requirements? I saw nothing about that when reading about the bonuses.
For example - user gets a 'big win' and then bets on lower odds to clear his bonus. That user is thereby disqualified.
But when I asked for details you told me that I can play however I want and that the system would adjust the rollover:
You're allowed to play any game that allows you to play bonus money.
The amount of a bet that is applied to the rollover is automatically adjusted for the odds of the game.
The amount of a bet that is applied to the rollover is automatically adjusted for the odds of the game.
So which is it? Do you disqualify some people because of how they play? If so, how can I avoid being one of those people? What are the rules?
And can you explain the "automatic adjustment"? Are you saying that some 1 BTC bets don't count as 1 BTC wagered for the wagering requirements? I saw nothing about that when reading about the bonuses.
In the same vein that BlackJack only applies 2% to your house edge in most casinos, ours adjusts based on the odds. So a bet on 97% odds will put less towards your rollover requirement than a lower bet. I am not aware that this formula is not published - allow me to rectify this.
By exactly how much is your bonus deducted by if you 97%?
January 21, 2016, 11:30:15 AM
First you told me some kinds of bets would get me disqualified:
But when I asked for details you told me that I can play however I want and that the system would adjust the rollover:
So which is it? Do you disqualify some people because of how they play? If so, how can I avoid being one of those people? What are the rules?
And can you explain the "automatic adjustment"? Are you saying that some 1 BTC bets don't count as 1 BTC wagered for the wagering requirements? I saw nothing about that when reading about the bonuses.
For example - user gets a 'big win' and then bets on lower odds to clear his bonus. That user is thereby disqualified.
But when I asked for details you told me that I can play however I want and that the system would adjust the rollover:
You're allowed to play any game that allows you to play bonus money.
The amount of a bet that is applied to the rollover is automatically adjusted for the odds of the game.
The amount of a bet that is applied to the rollover is automatically adjusted for the odds of the game.
So which is it? Do you disqualify some people because of how they play? If so, how can I avoid being one of those people? What are the rules?
And can you explain the "automatic adjustment"? Are you saying that some 1 BTC bets don't count as 1 BTC wagered for the wagering requirements? I saw nothing about that when reading about the bonuses.
Also, we've never, EVER disqualified someone so far for this type of play. If we do, we will address it in a public forum if requested.
Also, the 'auto adjustment' is a universal thing in all casinos. Different games apply different amounts toward your rollover requirements. Our casino handles it based on the calculated odds, not the game itself.
January 21, 2016, 11:28:33 AM
First you told me some kinds of bets would get me disqualified:
But when I asked for details you told me that I can play however I want and that the system would adjust the rollover:
So which is it? Do you disqualify some people because of how they play? If so, how can I avoid being one of those people? What are the rules?
And can you explain the "automatic adjustment"? Are you saying that some 1 BTC bets don't count as 1 BTC wagered for the wagering requirements? I saw nothing about that when reading about the bonuses.
For example - user gets a 'big win' and then bets on lower odds to clear his bonus. That user is thereby disqualified.
But when I asked for details you told me that I can play however I want and that the system would adjust the rollover:
You're allowed to play any game that allows you to play bonus money.
The amount of a bet that is applied to the rollover is automatically adjusted for the odds of the game.
The amount of a bet that is applied to the rollover is automatically adjusted for the odds of the game.
So which is it? Do you disqualify some people because of how they play? If so, how can I avoid being one of those people? What are the rules?
And can you explain the "automatic adjustment"? Are you saying that some 1 BTC bets don't count as 1 BTC wagered for the wagering requirements? I saw nothing about that when reading about the bonuses.
In the same vein that BlackJack only applies 2% to your house edge in most casinos, ours adjusts based on the odds. So a bet on 97% odds will put less towards your rollover requirement than a lower bet. I am not aware that this formula is not published - allow me to rectify this.
January 21, 2016, 10:54:18 AM
First you told me some kinds of bets would get me disqualified:
But when I asked for details you told me that I can play however I want and that the system would adjust the rollover:
So which is it? Do you disqualify some people because of how they play? If so, how can I avoid being one of those people? What are the rules?
And can you explain the "automatic adjustment"? Are you saying that some 1 BTC bets don't count as 1 BTC wagered for the wagering requirements? I saw nothing about that when reading about the bonuses.
For example - user gets a 'big win' and then bets on lower odds to clear his bonus. That user is thereby disqualified.
But when I asked for details you told me that I can play however I want and that the system would adjust the rollover:
You're allowed to play any game that allows you to play bonus money.
The amount of a bet that is applied to the rollover is automatically adjusted for the odds of the game.
The amount of a bet that is applied to the rollover is automatically adjusted for the odds of the game.
So which is it? Do you disqualify some people because of how they play? If so, how can I avoid being one of those people? What are the rules?
And can you explain the "automatic adjustment"? Are you saying that some 1 BTC bets don't count as 1 BTC wagered for the wagering requirements? I saw nothing about that when reading about the bonuses.
January 21, 2016, 10:13:58 AM
Hello betcoin please check your pm i sent you many messages but you are not responding? need your help
It's been taken care of - please check your wallet.
please reply to my pm too, i have been sent 3 messages please.
You've also been taken care of. Check your wallet.
January 21, 2016, 09:50:19 AM
Hello betcoin please check your pm i sent you many messages but you are not responding? need your help
It's been taken care of - please check your wallet.
please reply to my pm too, i have been sent 3 messages please.
January 21, 2016, 09:49:02 AM
Hello betcoin please check your pm i sent you many messages but you are not responding? need your help
It's been taken care of - please check your wallet.
thanks man you are great
January 21, 2016, 09:43:34 AM
Hello betcoin please check your pm i sent you many messages but you are not responding? need your help
It's been taken care of - please check your wallet.
January 21, 2016, 09:36:59 AM
Hello betcoin please check your pm i sent you many messages but you are not responding? need your help
January 21, 2016, 09:26:21 AM
I can't remember which casino does this off the top of my head, but this is a pretty common addition to the terms - albeit ours is admittedly a bit under-defined.
For example - user gets a 'big win' and then bets on lower odds to clear his bonus. That user is thereby disqualified. Our system just adjusts the stake amount put toward the rollover based on the odds, so we don't have to be quite that heavy handed, but the fact remains that there are entire portals dedicated to 'beating' bonuses. If someone is using these methods, we put it before a security review team and everyone looks at the findings. Usually it's pretty obvious.
For example - user gets a 'big win' and then bets on lower odds to clear his bonus. That user is thereby disqualified. Our system just adjusts the stake amount put toward the rollover based on the odds, so we don't have to be quite that heavy handed, but the fact remains that there are entire portals dedicated to 'beating' bonuses. If someone is using these methods, we put it before a security review team and everyone looks at the findings. Usually it's pretty obvious.
You have a 388x wagering requirement. There's no way of "beating" that without getting very lucky.
If someone bets at 95% chance of winning to get through the WR quicker, I don't see how that is in any way "abusive". And if you do, you need to say up front that bets at 95% chance or higher aren't allowed when clearing the bonus. Otherwise you're the ones being abusive by being unclear about your rules.
I don't think I got an answer to this.
Can you be clear about what bets are allowed while working on a bonus and which are not? I would hate to work through the bonus, get amazingly lucky and clear it without going bust, and then have you disqualify me because I broke some unwritten rule.
So how about you make the rules explicit up front? All I have so far is that anyone who "bets on lower odds to clear his bonus" is disqualified. What is the line below which odds are too low? Are there any games which are safe to play without risking disqualification?
You're allowed to play any game that allows you to play bonus money.
The amount of a bet that is applied to the rollover is automatically adjusted for the odds of the game.
January 21, 2016, 09:12:05 AM
hi betcointm
what is wrong today ? I won 1st the massive luck daily freeroll and I saw the payouts I get 12.5 mbit but I did not get my prize to my balance, I always get my prize instant to my balance after I win the freerolls it is weird today :
http://i.imgur.com/yq8QNc2.png
and I click my balance appeared :
http://i.imgur.com/rzcoNSd.png
anyone have this problem ?
need your help to solve this problem betcointm
PS : no problem for me the prize pool dropped again from 50 mbit to 25 mbit
what is wrong today ? I won 1st the massive luck daily freeroll and I saw the payouts I get 12.5 mbit but I did not get my prize to my balance, I always get my prize instant to my balance after I win the freerolls it is weird today :
http://i.imgur.com/yq8QNc2.png
and I click my balance appeared :
http://i.imgur.com/rzcoNSd.png
anyone have this problem ?
need your help to solve this problem betcointm
PS : no problem for me the prize pool dropped again from 50 mbit to 25 mbit
Ah, yes. I'll credit your account manually - our system decided to pay people with bonus money today when they won the freerolls. Our fault, sorry. Will credit you manually.
January 21, 2016, 07:15:26 AM
hi betcointm
what is wrong today ? I won 1st the massive luck daily freeroll and I saw the payouts I get 12.5 mbit but I did not get my prize to my balance, I always get my prize instant to my balance after I win the freerolls it is weird today :
http://i.imgur.com/yq8QNc2.png
and I click my balance appeared :
http://i.imgur.com/rzcoNSd.png
anyone have this problem ?
need your help to solve this problem betcointm
PS : no problem for me the prize pool dropped again from 50 mbit to 25 mbit
what is wrong today ? I won 1st the massive luck daily freeroll and I saw the payouts I get 12.5 mbit but I did not get my prize to my balance, I always get my prize instant to my balance after I win the freerolls it is weird today :
http://i.imgur.com/yq8QNc2.png
and I click my balance appeared :
http://i.imgur.com/rzcoNSd.png
anyone have this problem ?
need your help to solve this problem betcointm
PS : no problem for me the prize pool dropped again from 50 mbit to 25 mbit
Have you tried to ask information to the chat support? Think that they can solve your problem
Anyway, good luck on betcoin.tm !
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