BetCoin.TM Bitcoin Casino | Poker | Slots | Sports | Live Dealers | And More! - page 8.

betcointm

donator

Activity: 672

Merit: 500

Quote from: hopenotlate on February 24, 2016, 10:14:50 AM

Quote from: pajak666 on February 24, 2016, 08:05:01 AM

Where can I check how much rake % is collected for poker cash games?

Couldn't find this information on the site so asked it to live chat: here is a partial copy/paste of their answer.

Q. Where can I check how much rake % is collected for poker cash games?

A. Thank you for asking that question, let me double check it to better help you
here's the answer to your question as per our supervisor Poker rake is 1 percent for heads
up. 5 percent for everything else

Q. Is there a CAP limit for rake charged?

A. I'll have that answered by our supervisor as well, one moment please
Hi there, admin said NO, there's no cap limit and if you have a partner who wants to play high
stakes, we would seriously consider a cap. Do you want to suggest a cap amount?

(me) Well, not me directly but I could get "inspiration" by rake tab of other poker sites
better bitcoin poker ones but anyway I'm not an high stakes player
so I was just asking out of curiosity

(support) I see, well that's ok you could share the same info to any of your friends that my
supervisor is willing to consider for high stakes players.

/copypaste

Hope this helps

Our live support is pretty good - and we listen to you guy's suggestions and have since let go two people that were consistently poorly serving you. Good to see that you get the answer you need even when the agent might not know. Thanks for your feedback.

betcointm

donator

Activity: 672

Merit: 500

Quote from: GregH37 on February 25, 2016, 10:24:49 AM

Quote from: GregH37 on February 25, 2016, 10:22:23 AM

Quote from: GregH37 on February 23, 2016, 02:55:29 PM

Username GregH37
Wager: 0.35638298
Winnings: 0
GameID: 56ccb7a46121750f00e06bdb
Wheel: 5X
02/24 00:49:02

im waiting for my cashback? where are you op? please send me cashback fast?

Still Waiting

Already done.

betcointm

donator

Activity: 672

Merit: 500

Quote from: SimplyRouge2 on February 24, 2016, 09:36:31 AM

Quote from: SimplyRouge2 on February 22, 2016, 01:43:20 PM

As an update to my withdrawals issue message, I got an email 2 days ago stating the withdrawals issue would be resolved yesterday. I spoke to chat today and discovered that I could expect an additional delay of 2-7 days. Chat did give me one of the admins direct email addresses so I've attempted to contact him for clarification about the delayed withdrawals. A response from admin is pending.

For some reason during today's chat 20% of my pending withdrawal amount was returned to my available funds. Support politely ended the chat and referred me to an admin, when questioned about why this occurred.

I'm wondering if Betcoin.tm is hoping I play with this 20% so they have to pay out less? I've already informed them I have no intent of doing so.

When I tried to withdraw the 20% again, I received an odd message simply stating "Withdrawal Error"

Really disappointing, since whenever I login, chat always offers me a deposit bonus. LOL.

Another two more days with no withdrawal processed yet. Total of 5 days right now and still nothing processed. I have several more emails from betcoin.tm though to make more deposit including a wonderful 300% with insane roll over. LOL

Hm. This sounds bizarre. Please tell me your username.

GregH37

legendary

Activity: 1302

Merit: 1037

Quote from: GregH37 on February 25, 2016, 10:22:23 AM

Quote from: GregH37 on February 23, 2016, 02:55:29 PM

Username GregH37
Wager: 0.35638298
Winnings: 0
GameID: 56ccb7a46121750f00e06bdb
Wheel: 5X
02/24 00:49:02

im waiting for my cashback? where are you op? please send me cashback fast?

Still Waiting

panjul07

legendary

Activity: 3500

Merit: 1354

Quote from: Gianluca95 on February 24, 2016, 03:44:00 PM

Quote from: panjul07 on February 24, 2016, 01:14:25 PM

Quote from: panjul07 on February 12, 2016, 08:17:34 PM

Again and again, my account is locked and unable to play poker. I could play 2 freerolls yesterday, but now I cant.
Yesterday I was using my phone as wifi hotspot and now I'm using my personal modem, it is not good to lock an account just because the account using different internet sources. I think its better to turn off your automatic lock system and use manual system, at least investigate the account first before lock it.

Bump this..
Its been more than 10days but my account is still locked. No replies from email support, I want to ask via live support but unfortunately every time I'm logged in the live support was offline.
Can I just request to make a new account?

Create a new account, contact support and explain your situation, I'm sure that there will not be any problems.

OK, thanks for your answer. I will create a new account as I wish, my locked account is created by betcoin.tm when there was a giveaway sometime ago.

Gianluca95

legendary

Activity: 1624

Merit: 1196

Reputation first.

Quote from: panjul07 on February 24, 2016, 01:14:25 PM

Quote from: panjul07 on February 12, 2016, 08:17:34 PM

Again and again, my account is locked and unable to play poker. I could play 2 freerolls yesterday, but now I cant.
Yesterday I was using my phone as wifi hotspot and now I'm using my personal modem, it is not good to lock an account just because the account using different internet sources. I think its better to turn off your automatic lock system and use manual system, at least investigate the account first before lock it.

Bump this..
Its been more than 10days but my account is still locked. No replies from email support, I want to ask via live support but unfortunately every time I'm logged in the live support was offline.
Can I just request to make a new account?

Create a new account, contact support and explain your situation, I'm sure that there will not be any problems.

Mediator

legendary

Activity: 1442

Merit: 1001

Quote from: panjul07 on February 24, 2016, 01:14:25 PM

Quote from: panjul07 on February 12, 2016, 08:17:34 PM

Again and again, my account is locked and unable to play poker. I could play 2 freerolls yesterday, but now I cant.
Yesterday I was using my phone as wifi hotspot and now I'm using my personal modem, it is not good to lock an account just because the account using different internet sources. I think its better to turn off your automatic lock system and use manual system, at least investigate the account first before lock it.

Bump this..
Its been more than 10days but my account is still locked. No replies from email support, I want to ask via live support but unfortunately every time I'm logged in the live support was offline.
Can I just request to make a new account?

Looks like you need to create a new account because this is not the first if this day your account is active again in the next day is likely to occur again and will continue .

panjul07

legendary

Activity: 3500

Merit: 1354

Quote from: panjul07 on February 12, 2016, 08:17:34 PM

Again and again, my account is locked and unable to play poker. I could play 2 freerolls yesterday, but now I cant.
Yesterday I was using my phone as wifi hotspot and now I'm using my personal modem, it is not good to lock an account just because the account using different internet sources. I think its better to turn off your automatic lock system and use manual system, at least investigate the account first before lock it.

Bump this..
Its been more than 10days but my account is still locked. No replies from email support, I want to ask via live support but unfortunately every time I'm logged in the live support was offline.
Can I just request to make a new account?

hopenotlate

legendary

Activity: 3528

Merit: 1234

Top Crypto Casino

Quote from: pajak666 on February 24, 2016, 08:05:01 AM

Where can I check how much rake % is collected for poker cash games?

Couldn't find this information on the site so asked it to live chat: here is a partial copy/paste of their answer.

Q. Where can I check how much rake % is collected for poker cash games?

A. Thank you for asking that question, let me double check it to better help you
here's the answer to your question as per our supervisor Poker rake is 1 percent for heads
up. 5 percent for everything else

Q. Is there a CAP limit for rake charged?

A. I'll have that answered by our supervisor as well, one moment please
Hi there, admin said NO, there's no cap limit and if you have a partner who wants to play high
stakes, we would seriously consider a cap. Do you want to suggest a cap amount?

(me) Well, not me directly but I could get "inspiration" by rake tab of other poker sites
better bitcoin poker ones but anyway I'm not an high stakes player
so I was just asking out of curiosity

(support) I see, well that's ok you could share the same info to any of your friends that my
supervisor is willing to consider for high stakes players.

/copypaste

Hope this helps

SimplyRouge2

hero member

Activity: 1078

Merit: 512

Stakes Discord https://discord.gg/mZYDbZn

Quote from: SimplyRouge2 on February 22, 2016, 01:43:20 PM

As an update to my withdrawals issue message, I got an email 2 days ago stating the withdrawals issue would be resolved yesterday. I spoke to chat today and discovered that I could expect an additional delay of 2-7 days. Chat did give me one of the admins direct email addresses so I've attempted to contact him for clarification about the delayed withdrawals. A response from admin is pending.

For some reason during today's chat 20% of my pending withdrawal amount was returned to my available funds. Support politely ended the chat and referred me to an admin, when questioned about why this occurred.

I'm wondering if Betcoin.tm is hoping I play with this 20% so they have to pay out less? I've already informed them I have no intent of doing so.

When I tried to withdraw the 20% again, I received an odd message simply stating "Withdrawal Error"

Really disappointing, since whenever I login, chat always offers me a deposit bonus. LOL.

Another two more days with no withdrawal processed yet. Total of 5 days right now and still nothing processed. I have several more emails from betcoin.tm though to make more deposit including a wonderful 300% with insane roll over. LOL

pajak666

hero member

Activity: 746

Merit: 502

Looking for advertising deal

Where can I check how much rake % is collected for poker cash games?

SimplyRouge2

hero member

Activity: 1078

Merit: 512

Stakes Discord https://discord.gg/mZYDbZn

As an update to my withdrawals issue message, I got an email 2 days ago stating the withdrawals issue would be resolved yesterday. I spoke to chat today and discovered that I could expect an additional delay of 2-7 days. Chat did give me one of the admins direct email addresses so I've attempted to contact him for clarification about the delayed withdrawals. A response from admin is pending.

For some reason during today's chat 20% of my pending withdrawal amount was returned to my available funds. Support politely ended the chat and referred me to an admin, when questioned about why this occurred.

I'm wondering if Betcoin.tm is hoping I play with this 20% so they have to pay out less? I've already informed them I have no intent of doing so.

When I tried to withdraw the 20% again, I received an odd message simply stating "Withdrawal Error"

Really disappointing, since whenever I login, chat always offers me a deposit bonus. LOL.

dothebeats

legendary

Activity: 3542

Merit: 1352

I think I'll just leave it here. Support seems to be offline for the moment. There's nothing I can do to tell you this guys so I'll just post it here.

Hope you can process it sooner. Thanks.

dothebeats

legendary

Activity: 3542

Merit: 1352

Quote from: Bitinity on February 21, 2016, 04:23:44 PM

Quote from: bitcoinmar on February 21, 2016, 04:07:46 PM

Today few minutes ago I was on betcoin.tm casino site and I check these biggest bets on Dice game what you think are these real or some bot playing for casino I never seen bets like these

http://i.imgur.com/pDM61kg.jpg?1

http://i.imgur.com/9Occ4jo.jpg?1

Not really sure about it, it could be real human betting with their no deposit bonus. But it is not impossible if it is a real player who bet with their own money, because I have seen some whales do they same on other sites.

The thing is, there is so much negativity about the site which makes it hard for whales to gamble in their platform due to numerous issues in the site. It could be the deposit bonus betcoin.tm is offering to their users and this dude here bets like crazy to achieve the 888x required rollovers to get the amount.

Bitinity

legendary

Activity: 3066

Merit: 1312

Quote from: bitcoinmar on February 21, 2016, 04:07:46 PM

Today few minutes ago I was on betcoin.tm casino site and I check these biggest bets on Dice game what you think are these real or some bot playing for casino I never seen bets like these

http://i.imgur.com/pDM61kg.jpg?1

http://i.imgur.com/9Occ4jo.jpg?1

Not really sure about it, it could be real human betting with their no deposit bonus. But it is not impossible if it is a real player who bet with their own money, because I have seen some whales do they same on other sites.

bitcoinmar

hero member

Activity: 812

Merit: 500

Today few minutes ago I was on betcoin.tm casino site and I check these biggest bets on Dice game what you think are these real or some bot playing for casino I never seen bets like these

dothebeats

legendary

Activity: 3542

Merit: 1352

Quote from: SimplyRouge2 on February 20, 2016, 11:39:10 AM

Quote from: bitcoinmar on February 18, 2016, 03:49:45 PM

Quote from: dooglus on February 18, 2016, 03:44:37 PM

Quote from: dothebeats on February 16, 2016, 03:54:07 AM

Bump for the withdrawals. Been trying to withdraw a mere 0.085 btc to my address and it says there that it is being processed yet it's still on my account whenever I play a game. Shouldn't the pending withdraws be excluded from what is left on your account after you withdrawn? It's kinda confusing and others might mistakenly used their "pending amount to be withdrawn" in their games.

I withdraw a similar amount about a week ago. It took maybe 12 hours (I'm not sure how long exactly) and didn't decrease my balance while it was pending. I guess you could still play and lose your coins while waiting, and then they would decline your withdrawal.

I also have this problem few days ago and lost all my amount without checking my all amount they need to work on this in favor of members

I'm facing a similar problem with withdrawals. I've just decided to wait and not play or deposit anymore until the Betcoin.tm pays out. I talked to chat support, and they claimed the withdrawal queue is very long. I also was told that the admin was not reachable. Apparently, there is only one admin that approves withdrawals. Been over 24 hours now since the payout was requested... and no responses yet from Admin.

How much was your requested amount? A week or so ago, I tried requesting a 0.08 and 0.02 withdrawals respectively. I've waited over 3 hours for someone on the live chat to talk to me and it happened. As I expected, they will tell me that I haven't requested anything so I sent a screenshot. After that, the support seemed to be a little dodgy about the matter, telling me that he has no power or whatsoever to process it manually, and only the admin (IIRC, they have 3 admins, as per our conversation a month ago) that could manually process the withdrawals.

Guys, many people are already complaining about the stuff. If you don't want to lose customers, please consider having automated withdrawals.

SimplyRouge2

hero member

Activity: 1078

Merit: 512

Stakes Discord https://discord.gg/mZYDbZn

Quote from: bitcoinmar on February 18, 2016, 03:49:45 PM

Quote from: dooglus on February 18, 2016, 03:44:37 PM

Quote from: dothebeats on February 16, 2016, 03:54:07 AM

Bump for the withdrawals. Been trying to withdraw a mere 0.085 btc to my address and it says there that it is being processed yet it's still on my account whenever I play a game. Shouldn't the pending withdraws be excluded from what is left on your account after you withdrawn? It's kinda confusing and others might mistakenly used their "pending amount to be withdrawn" in their games.

I withdraw a similar amount about a week ago. It took maybe 12 hours (I'm not sure how long exactly) and didn't decrease my balance while it was pending. I guess you could still play and lose your coins while waiting, and then they would decline your withdrawal.

I also have this problem few days ago and lost all my amount without checking my all amount they need to work on this in favor of members

I'm facing a similar problem with withdrawals. I've just decided to wait and not play or deposit anymore until the Betcoin.tm pays out. I talked to chat support, and they claimed the withdrawal queue is very long. I also was told that the admin was not reachable. Apparently, there is only one admin that approves withdrawals. Been over 24 hours now since the payout was requested... and no responses yet from Admin.

alfred56

newbie

Activity: 10

Merit: 0

yep, i mentioned it earlier, betcoin sent an email too, the link for the bonus is https://www.betcoin.tm/thirtypercentcashback

Gianluca95

legendary

Activity: 1624

Merit: 1196

Reputation first.

Hi guys, betcointm has inserted a new bonus !

It consists in a deposit-bonus where 5% are credited into your account. In way to unlock your bonus, keep in mind that rollover is only 3x !

Try it, you can activate the bonus simply contacting someone of support that will help you to unlock it !

PS: For payment problems, admin said me some days ago that there was some payment problem on their platform but now everything seems fixed !

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