BetSoft has been getting killed in the court of public opinion. Both Bovada and slots.lv have quietly removed the progressive Jackpot Games from their site. Here are some of the articles and forum posts on this:
http://www.gpwa.org/forum/casinolistings-issues-betsoft-gaming-warning-227986.html
https://www.casinolistings.com/news/2016/06/warning-avoid-all-betsoft-slots-and-casino-games
http://vegasclick.com/online/betsoft-jackpot-issue
http://www.casinomeister.com/forums/showthread.php?t=71002
Topic: BetSoft Non-Payment of Jackpot - page 11. (Read 17877 times)
One reason that I can conceive that they do not want to pay out is that they are probably earning interest on the hundreds of thousands of dollars if not millions that they have on deposit. Every time a progressive increases, they hit an accrual account to store the money (or at least they should if they are properly accounting for the jackpots). These are probably invested in low risk investments and with millions of dollars that is not their own, they are making a really good return. Paying out a few hundred thousand would put a damper on that return.
This is very possible. The downfall of these companies is usually their arrogance in the face of public opinion. If you annoy enough people and the regulators eventually become aware of it, they are likely to suffer for this fraud. I think Betcoin are absolutely responsible here, if you are using a white label solution then you better be damn sure it is all correct and legitimate or you shouldn't use it. They will be paying BIG amounts to Betsoft to license this software, possibly on a monthly or annual basis, so are very much condoning what is happening here. Betsoft is hiding behind their "offshore" jurisdiction but this protection has been burst many times in the past and jail time may be coming to them if you persist.
they will simply just steal his money like they did on me! 
I am sorry to hear that its a huge jackpot and i think its hard to pay it if you win it.. and i think its impossible to get it right now or they give the jackpot only half of it.. good luck and i hope betcoin can do fair to you..
I would consider also that BITCOIN.AG IS SCAMMING!
My Balance suddely dissaperd after a Big Winning. And the Support says to me everything is ok.
lol.. Be aware Guys. Dont loose your Money to them!
My Balance suddely dissaperd after a Big Winning. And the Support says to me everything is ok.
lol.. Be aware Guys. Dont loose your Money to them!
This is bullshit of the highest order. Of course they changed it after I have inundated them with emails to their support, and any other employee I could find the email address for. I have yet to get a response from them. This just shows that they screwed up in not having this language there before. Obviously they are covering their tracks. But my screenshots don't lie. When I was playing this language was not there. They should pay me this jackpot.
da fuq?
Even the terms they changed it to, "any other bonus feature" are only making things more ambiguous than before.
So it can be won on some?
Seriously shady shit.
The screen shots quoted in first reply were taken by me and not doctored in any way whatsoever.
I know you didn't doctor anything Twitchy. Bovada from their Poker Client you can access The Glam Life and it still shows the outdated paytable. However, you can't access the game on Bovadas main website because they have pulled The Glam Life and several other progressive Betsoft slots due to other unrelated malicious shenanigans involving the progressive meters.
This is bullshit of the highest order. Of course they changed it after I have inundated them with emails to their support, and any other employee I could find the email address for. I have yet to get a response from them. This just shows that they screwed up in not having this language there before. Obviously they are covering their tracks. But my screenshots don't lie. When I was playing this language was not there. They should pay me this jackpot.
da fuq?
Even the terms they changed it to, "any other bonus feature" are only making things more ambiguous than before.
So it can be won on some?
Seriously shady shit.
The screen shots quoted in first reply were taken by me and not doctored in any way whatsoever.
This is bullshit of the highest order. Of course they changed it after I have inundated them with emails to their support, and any other employee I could find the email address for. I have yet to get a response from them. This just shows that they screwed up in not having this language there before. Obviously they are covering their tracks. But my screenshots don't lie. When I was playing this language was not there. They should pay me this jackpot.
I loaded up a casino (not betcoin.ag) with betsoft slots to have a look at the Glam Life paytable and it differs from the earlier screen shot in that it states that Jackpot cannot be won during any other bonus feature. Has Betsoft added this in after the fact now to cover themselves?
I have been in contact with Betcoin. They should be posting to this thread a public response. They will support that I hit the 5 yachts on a free spin. They are caught in the middle of this. BetSoft is the decision maker in this matter. They are the ones who need to pay. As it was explained to me, and I do believe Betcoin, when you play a BetSoft game you are directly connected to their servers. All wins are paid by them directly to your account at the casino. All casinos who use their games receive a percentage of player losses. It works like an affiliate program. You bring BetSoft the players, and in return receive a percentage of their losses. Betcoin basically has no control or say in matters like this. All payouts come directly from BetSoft. So to all of you out there reading this how can I get BetSoft to pay?
Get Betcoin to quit throwing you under the bus in other threads.
There is an open scam accusation regarding Betcoin.ag that hasn't been addressed properly. They seem to replying here so posting in this thread for further exposure. Would reconsider joining the campaign of a site with an open scam accusation and questionable game provider.
Scam accusation here: https://bitcointalksearch.org/topic/betsoft-non-payment-of-jackpot-1517648
Scam accusation here: https://bitcointalksearch.org/topic/betsoft-non-payment-of-jackpot-1517648
This is not a scam accusation against Betcoin.ag. Jasonort is making a scam accusation against Betsoft and wanting us to help him more with his claim after Betsoft informed the player that a free spin doesn't qualify for the jackpot. We have contacted Betsoft for the player on multiple occasions. It would actually be in our benefit if jasonort won and we would have done a nice marketing campaign out of this with an interview, pictures and a lot more. If he won, Betsoft would have paid the player's Betcoin accounts directly and we but according to Betsoft's rules a free spin doesn't qualify for the bonus. This would be the same outcome at any online casino and we are very small client for Betsoft. We didn't receive any benefit from this and had the player qualified for the jackpot and Betsoft paid out the jackpot, player would already have the funds. We should note that jasonort knows that this dispute is with Betsoft and has made that very clear since day 1. Jasonort knows that we are here for him and all of our great players anytime.
Just play their blackjack games and you'll understand why.
This type of accusation will only give Betsoft ammunition to defend themselves. We need evidence.
I have reported months ago on this very forum that Betsoft are cheats and crooked. Just play their blackjack games and you'll understand why. It comes as no surprise to me that their slots are also crooked and don't pay out the jackpots as advertised. I would never trust another Betsoft game. Sucks for the OP there likely is going to be no good resolution out of this. One the betcoin.ag casino license is meaningless. Two, the Betsoft are never going to admit this game should have paid jackpot and dish out several hundred K to the player. Thats not their style, instead its to cheat players and steal money by running crooked games.
Bets off with Betsoft.
Bets off with Betsoft.
I have been in contact with Betcoin. They should be posting to this thread a public response. They will support that I hit the 5 yachts on a free spin. They are caught in the middle of this. BetSoft is the decision maker in this matter. They are the ones who need to pay. As it was explained to me, and I do believe Betcoin, when you play a BetSoft game you are directly connected to their servers. All wins are paid by them directly to your account at the casino. All casinos who use their games receive a percentage of player losses. It works like an affiliate program. You bring BetSoft the players, and in return receive a percentage of their losses. Betcoin basically has no control or say in matters like this. All payouts come directly from BetSoft. So to all of you out there reading this how can I get BetSoft to pay?
The only place Betcoin has posted is in the shill campaign thread:
We still have some spots open for select members in our great campaign and want to thank everyone for their interest. Also, please keep up the great, high quality posts, we appreciate your involvement!
Check out https://www.casinolistings.com/jackpots/betsoft/glam-life-jackpot
They track the jackpot on bodog for same game and list a seperate jackpot for each denom.
Pretty strong evidence you got at least one bullshit response from both Betcoin and Betsoft.
They track the jackpot on bodog for same game and list a seperate jackpot for each denom.
Pretty strong evidence you got at least one bullshit response from both Betcoin and Betsoft.
Hi there, I am the guy who runs CasinoListings.com and wrote the jackpot tracker you referenced there. I have been specifically looking into Betsoft jackpots over the past 9 months or so due to a complaint that a member of our forum posted about some of them being unwinnable. I have found some very interesting and disturbing stuff including a number of "bugs" and discrepancies with their games and jackpots that lead me to believe that, at a minimum, their software QA is awful. I have focused mainly on the game Good Girl Bad Girl because it appears to be the most popular and widely played Betsoft game. Specifically:
There is some pretty substantial evidence here that some sort of foul play is at hand. Betcoin.ag has been suspiciously absent in this thread. If Betsoft has these kinds of allegations against them, Betcoin is acting complicity in the foul play by keeping their games up on their site. IMO Betcoin.ag should have to payout the jackpot, since the rules didn't explicitly state that jackpot couldn't be won on a bonus spin.
So overall this is what I conclude.
1. User deposits money wins the 5 combinations to win a jackpot
2. Poor wording on the jackpot elgible factors (based on the casinos terms) or doesnt have that bitcoin to payout to begin with flips it over on their wording?
3. User gets screwed
4. Casino still keeps the money and doesnt payout and look shady as hell.
Cause the picture on what the OP has shows a clear win.. so i dont see why they shouldnt pay this dude out. Unless hes been caught previously cheating on the casino in other games then thats a different story.
1. User deposits money wins the 5 combinations to win a jackpot
2. Poor wording on the jackpot elgible factors (based on the casinos terms) or doesnt have that bitcoin to payout to begin with flips it over on their wording?
3. User gets screwed
4. Casino still keeps the money and doesnt payout and look shady as hell.
Cause the picture on what the OP has shows a clear win.. so i dont see why they shouldnt pay this dude out. Unless hes been caught previously cheating on the casino in other games then thats a different story.
Well if they do respond, I'd also like to know who is holding the progressive jackpot money - the casino or Betsoft?
I have asked Betcoin.ag to respond publicly in this thread. I honestly would really like to hear what their perspective is on this. Most importantly I would like to know definitively whether they feel that I should be paid the jackpot by BetSoft. Let's wait and see if they respond, or if they continue to bury their head in the sand an hope it goes away.
One reason that I can conceive that they do not want to pay out is that they are probably earning interest on the hundreds of thousands of dollars if not millions that they have on deposit. Every time a progressive increases, they hit an accrual account to store the money (or at least they should if they are properly accounting for the jackpots). These are probably invested in low risk investments and with millions of dollars that is not their own, they are making a really good return. Paying out a few hundred thousand would put a damper on that return.
In other words, you think they don't want to pay out because they want to have more money.
Yes, very possible.
Perhaps you could ask Betcoin to respond to this thread. They seem to be ignoring most, but they pay you so maybe they won't ignore you.
One reason that I can conceive that they do not want to pay out is that they are probably earning interest on the hundreds of thousands of dollars if not millions that they have on deposit. Every time a progressive increases, they hit an accrual account to store the money (or at least they should if they are properly accounting for the jackpots). These are probably invested in low risk investments and with millions of dollars that is not their own, they are making a really good return. Paying out a few hundred thousand would put a damper on that return.
Ok I want to post this here to pre-empt the casino and/or Betsoft trying to use what I found as an excuse. I found a single Betsoft game - Slots Angels - that does specifically state that you can't win the jackpot in free spins mode. I believe that this is for two reasons: 1. the game makes the entire centre reel wild during free spins and 2. it has a feature where you can get a re-spin on an already winning spin to have a second chance of winning some more. I don' think that either of these things happen in The Glam Life.
http://i.imgur.com/SPEpoVM.jpg
The fact that there is one game that specifically states this rule, along with the evidence posted before from Greedy Goblins, clearly suggests that The Glam Life is not supposed to operate like that. If it was, Betsoft would surely have put the rule in the paytable like they did on Slots Angels.
http://i.imgur.com/SPEpoVM.jpg
The fact that there is one game that specifically states this rule, along with the evidence posted before from Greedy Goblins, clearly suggests that The Glam Life is not supposed to operate like that. If it was, Betsoft would surely have put the rule in the paytable like they did on Slots Angels.
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