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Topic: Bitcoin debit card - page 55. (Read 293901 times)

newbie
Activity: 1
Merit: 0
May 30, 2016, 05:50:29 AM
Hey, Ive been trying to transfer btc from my account from my account to another wallet but it keeps saying transfer failed as i have reached my limit, ive only ever bought btc one so i am no where near my limit. Can you please look into this for , i have messaged support four times with no answer. I have pm'd you my email
legendary
Activity: 1848
Merit: 1009
Next-Gen Trade Racing Metaverse
May 30, 2016, 03:44:21 AM
We just got notice from our banking partner that USD, EURO, and GBP will be unavailable until Tuesday. We do offer next day load for anyone that wants to load their card on the current bitcoin rate that will be loaded tomorrow after 5PM London on loads larger than $2500, €2500 and £2000. Next day loads can be up to $10000 at one time.

We apologies for the inconvenience.

So that's why I get a loading error. Can you at least send an e-mail notice to users for instances like this next time, that would be much appreciated.
sr. member
Activity: 388
Merit: 250
May 30, 2016, 03:06:42 AM
We just got notice from our banking partner that USD, EURO, and GBP will be unavailable until Tuesday. We do offer next day load for anyone that wants to load their card on the current bitcoin rate that will be loaded tomorrow after 5PM London on loads larger than $2500, €2500 and £2000. Next day loads can be up to $10000 at one time.

We apologies for the inconvenience.
newbie
Activity: 2
Merit: 0
May 28, 2016, 08:53:27 PM
Hello, i'm a frequent user and happy about your service.

However, the spread is quite impressive right now, 465$ for 497$.  i.e 6,4% !!!
How often do you adjust price i thought it was automatic? Or is it new spread?

Thank you

I had these rates yesterday during a few hours. Maybe some difference between exchanges, dunno.

Anyway, NOW it came back to usual. I repeat i'm really happy for the service. I would say it improves actually, didn't experience problem with loading on weekends for a really long time. THANKS
full member
Activity: 210
Merit: 100
May 28, 2016, 08:43:16 AM
I love that cards are out now and people are starting to use them. Makes the use of BitCoin so much easier.
hero member
Activity: 938
Merit: 500
May 28, 2016, 08:39:52 AM


Please update once you find out. If e-coin takes 6.5% commission when we sell our bitcoins to them, then that's a lot. In the past, the commission was like $10 per bitcoin purchased.

what are you talking about, mate?? what 6.5%? where is this coming from? please, don't just post smth for the sake of posting smth...

Hey,

I don't mean to bash e-coin, I used it before and was satisfied with their services. I asked if that 6.5% is the new commission or not. Also, I cannot see Bitcoin selling price once I'm logged into my account. It was removed apparently. Can you help me see it again? my e-coin e-mail is [email protected]

you can see the exact amount you are going to receive in your card at the time of selecting the load amount.
Can assure you, nothing has changed, no idea where the 6.5% is coming from.

From what I personally see today monitoring different BTC exchanges, is much bigger than usual difference between their rates - guess this must be due to the recent spike in the BTC price. So, it is really hard to compare, what's the benchmark? We are still using the same price matching mechanism as before, which gives the optimal combination from several exchanges, nothing more, nothing less
full member
Activity: 129
Merit: 100
May 28, 2016, 08:21:50 AM


Please update once you find out. If e-coin takes 6.5% commission when we sell our bitcoins to them, then that's a lot. In the past, the commission was like $10 per bitcoin purchased.

what are you talking about, mate?? what 6.5%? where is this coming from? please, don't just post smth for the sake of posting smth...

Hey,

I don't mean to bash e-coin, I used it before and was satisfied with their services. I asked if that 6.5% is the new commission or not. Also, I cannot see Bitcoin selling price once I'm logged into my account. It was removed apparently. Can you help me see it again? my e-coin e-mail is [email protected]
hero member
Activity: 938
Merit: 500
May 28, 2016, 07:13:01 AM


Please update once you find out. If e-coin takes 6.5% commission when we sell our bitcoins to them, then that's a lot. In the past, the commission was like $10 per bitcoin purchased.

what are you talking about, mate?? what 6.5%? where is this coming from? please, don't just post smth for the sake of posting smth...
hero member
Activity: 938
Merit: 500
May 28, 2016, 07:11:47 AM
I WAS trying to transfer 7$ to my wallet and see what i've got:

Error: Transfer failed. You have reached your transfer limit. Please contact support for more information., please contact support for details, RefId: f90a7afa7ed24c408b42c58a13fcf029

And the best part this reply from there support :

Hello,
According to your transactions you've managed to transfer your funds.

Kind regards,
E-Coin Team




JUST WTFFFF!!

>> a lot of bold and red text for $7, can you please, PM your email address to have support look into it again?

upon checking your account:
you had a buy bitcoin transaction just yesterday, that is the reason you can't transfer them out to another wallet - there is a 3-day limitation, which we have communicated to all customers on several occasions.
You can find more details here:
https://blog.wirexapp.com/faq-3-day-bitcoins/
newbie
Activity: 6
Merit: 0
May 28, 2016, 07:02:46 AM
Tried to load my usd card 4 days ago with $363 and transaction its still not completed, money are gone from my account and no solution from support, have messaged them in facebook, at their official email, also messaged gosha@e-coin here in this forum but still no solution... waitting for their replay, will update what happens..

Please update once you find out. If e-coin takes 6.5% commission when we sell our bitcoins to them, then that's a lot. In the past, the commission was like $10 per bitcoin purchased.


ask support to sync your account manually because has happened to me before,when you deposit bitcoins sometimes not all the amount you deposit gets confirmed and in account balance appears a smaller amount not that amount that you were expecting.
member
Activity: 126
Merit: 10
May 28, 2016, 06:56:29 AM
This is awesome i will have to try this once i start getting more into btc
full member
Activity: 129
Merit: 100
May 28, 2016, 06:54:38 AM
Tried to load my usd card 4 days ago with $363 and transaction its still not completed, money are gone from my account and no solution from support, have messaged them in facebook, at their official email, also messaged gosha@e-coin here in this forum but still no solution... waitting for their replay, will update what happens..

Please update once you find out. If e-coin takes 6.5% commission when we sell our bitcoins to them, then that's a lot. In the past, the commission was like $10 per bitcoin purchased.
newbie
Activity: 4
Merit: 0
May 28, 2016, 06:53:42 AM
I WAS trying to transfer 7$ to my wallet and see what i've got:

Error: Transfer failed. You have reached your transfer limit. Please contact support for more information., please contact support for details, RefId: f90a7afa7ed24c408b42c58a13fcf029

And the best part this reply from there support :

Hello,
According to your transactions you've managed to transfer your funds.

Kind regards,
E-Coin Team




JUST WTFFFF!!
newbie
Activity: 6
Merit: 0
May 28, 2016, 06:32:24 AM
Tried to load my usd card 4 days ago with $363 and transaction its still not completed, money are gone from my account and no solution from support, have messaged them in facebook, at their official email, also messaged gosha@e-coin here in this forum but still no solution... waitting for their replay, will update what happens..
hero member
Activity: 938
Merit: 500
May 28, 2016, 05:37:45 AM
Hello, i'm a frequent user and happy about your service.

However, the spread is quite impressive right now, 465$ for 497$.  i.e 6,4% !!!
How often do you adjust price i thought it was automatic? Or is it new spread?

Thank you

this doesn't sound right. Rates are updated in real time. BTC has been quite volatile lately, this may be due to quick changes of the rate. We have not changed anything.
Can you send any screenshots in PM?

There is nothing wrong , rates are just fine and updated in Real time like you said : http://preev.com/

looking at a few BTC exchanges at the moment, it's a bit crazy - can't remember seeing rate differences that big between them, usually they are all similar, but right now it's different
staff
Activity: 3500
Merit: 6152
May 28, 2016, 05:30:54 AM
Hello, i'm a frequent user and happy about your service.

However, the spread is quite impressive right now, 465$ for 497$.  i.e 6,4% !!!
How often do you adjust price i thought it was automatic? Or is it new spread?

Thank you

this doesn't sound right. Rates are updated in real time. BTC has been quite volatile lately, this may be due to quick changes of the rate. We have not changed anything.
Can you send any screenshots in PM?

There is nothing wrong , rates are just fine and updated in Real time like you said : http://preev.com/
hero member
Activity: 938
Merit: 500
May 28, 2016, 05:27:50 AM
Hello, i'm a frequent user and happy about your service.

However, the spread is quite impressive right now, 465$ for 497$.  i.e 6,4% !!!
How often do you adjust price i thought it was automatic? Or is it new spread?

Thank you

this doesn't sound right. Rates are updated in real time. BTC has been quite volatile lately, this may be due to quick changes of the rate. We have not changed anything.
Can you send any screenshots in PM?
newbie
Activity: 2
Merit: 0
May 28, 2016, 12:35:24 AM
Hello, i'm a frequent user and happy about your service.

However, the spread is quite impressive right now, 465$ for 497$.  i.e 6,4% !!!
How often do you adjust price i thought it was automatic? Or is it new spread?

Thank you
hero member
Activity: 938
Merit: 500
May 27, 2016, 03:26:13 PM
Summer is soon and I have some plans so I need to deposit BTC into the card , so can anyone confirm that the pending deposit issue is finished?

do you mean card load or BTC deposit into the wallet?

I was basically speaking about the BTC deposit because I had issues with it , It was saying Pending even if I had 3/3 confirmations . but I'd like to know about both. What are the current issues ?

we've deployed a number of fixes overnight, should be more stable now.

Thank you.
I guess you should check this out , there is more and more people accusing E-coin for scam these days : https://bitcointalk.org/index.php?topic=1486177.0;topicseen

some people have nothing better to do with their time. The guy who initiated the thread is not even using the service, just trying to make a name for himself probably...
hero member
Activity: 938
Merit: 500
May 27, 2016, 03:25:05 PM
Hi, I bought some btc and they just dissappeared. Please, sort this out. I've even received the buy completed email.
Buy Completed
Dear ...
We have sent 0.314914 BTC to your E-Coin wallet.
Your current balance is 0.315303 BTC.

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