Topic: Bitcoin debit card - page 58. (Read 293901 times)
My BTC balance disappeared after try transfer them. I have more than 1.2 BTC balance. Please help me. I'm going to send you a pm
GBP unavailable again 
So are USD cards working now
Going over this thread I have not seen one person complain about not being able to load your card with your own bitcoins, so yes it's new and it is happening all of a sudden because you guys are having issues, when you didn't have any issues everything ran without any problems
there is a hundred pages. It's not new, but improved a lot recently, hence, no complaints in the last days and weeks.
GBP and EUR are back up and running, hope to resolve the issue with USD today, too..
Going over this thread I have not seen one person complain about not being able to load your card with your own bitcoins, so yes it's new and it is happening all of a sudden because you guys are having issues, when you didn't have any issues everything ran without any problems
I loaded my card yesterday and it is still pending. And it's an eur card, not usd/gbp. I wrote to your support but got no answer. Please resolve this. my email: [email protected].
have raised it with support team, you should get a reply shortly
I loaded my card yesterday and it is still pending. And it's an eur card, not usd/gbp. I wrote to your support but got no answer. Please resolve this. my email: [email protected].
if you read a bit more carefully (only a few posts above) rather than fire ungrounded accusations, the issue with card loads is caused by delay with account settlements from the bank's side. It's the 1st day after weekend and we expect the card load to be back to normal later today.
Why is there bank problems happening all of a sudden? a sign of bigger issues to come?
they are not happening all of a sudden; it used to be a more frequent issue in the past and has been actually improving lately due to lots of work we do in that area.
Cannot publicly strip the whole business model to the bone here, definitely not until you have signed an NDA and have a good reason to ask for such deep confidential detail - you couldn't ask that from ANY company.
Just please, don't make assumptions and don't cause and spread ungrounded rumours for no good real reason. Conspiracy theories are a feature of underdeveloped societies, not tech-savvy forums like this one.
if you read a bit more carefully (only a few posts above) rather than fire ungrounded accusations, the issue with card loads is caused by delay with account settlements from the bank's side. It's the 1st day after weekend and we expect the card load to be back to normal later today.
Why is there bank problems happening all of a sudden? a sign of bigger issues to come?
Why are you guys not letting users load there cards? you guys are slowly scamming and people aren't stupid around here
if you read a bit more carefully (only a few posts above) rather than fire ungrounded accusations, the issue with card loads is caused by delay with account settlements from the bank's side. It's the 1st day after weekend and we expect the card load to be back to normal later today.
Why are you guys not letting users load there cards? you guys are slowly scamming and people aren't stupid around here
3-day hold is not really an issue, just an overinflated reaction from a few members, it only applies to the BTC bought via our platform.
Issue with card loads is an intermittent one, caused by the bank delaying account settlements
You are full of shit, I am trying to also load my card and I can't
So when can we load our cards again?
what exactly do expect in reply to the 2nd sentence after sending the first one?
3-day hold is not really an issue, just an overinflated reaction from a few members, it only applies to the BTC bought via our platform.
Issue with card loads is an intermittent one, caused by the bank delaying account settlements
You are full of shit, I am trying to also load my card and I can't
So when can we load our cards again?
Hi all!!! here it's a 2 Bitcoin Market who sale Btc in 60min,gest 1 of this,other need to waith for verification 3 day, this it's new one:https://xbtc.co/buy.php end other it's Virwox,it's for PayPal-BTC
I can't load my card. Is E-coin experiencing some difficulties?
there is a temporary issue with loading USD and GBP cards at the moment. Both expected to be back to normal tomorrow
So many problems, first 3 day hold on bitcoins bought now issues with loading cards, what is next?
3-day hold is not really an issue, just an overinflated reaction from a few members, it only applies to the BTC bought via our platform.
Issue with card loads is an intermittent one, caused by the bank delaying account settlements
I can't load my card. Is E-coin experiencing some difficulties?
there is a temporary issue with loading USD and GBP cards at the moment. Both expected to be back to normal tomorrow
So many problems, first 3 day hold on bitcoins bought now issues with loading cards, what is next?
I can't load my card. Is E-coin experiencing some difficulties?
there is a temporary issue with loading USD and GBP cards at the moment. Both expected to be back to normal tomorrow
Not working for me still, do you know what time it should be working again?
1. Hello E-coin staff, can you tell me when it would be possible to remove the 3 business days hold of the bitcoins once I purchase them from your system?
2. Also, can the card load time be lowered from 4 days (that's how much it took me and other I read of here) to like 2 days or less?
2. Also, can the card load time be lowered from 4 days (that's how much it took me and other I read of here) to like 2 days or less?
1. We are working on possible alternative solutions, yet, for the time being cannot say exactly when this will change.
2. Not quite sure what you mean. Was your card not loaded instantly? If not, then there is an issue - please, PM your e-mail address so that we have support check your case
I was referring to loading the Virtual Card via PayPal. It took 4 days until the money was deposited in it. Can this timeframe be lowered to 1 or 2 days?
our cards can be loaded via PayPal, but as you know, it is not done via our service, you do that directly via PayPal. As far as we know, it can take up to 5 working days, and the question about the timeframe should be directed to PayPal themselves - we don't have any control over such transactions.
Loading the card with BTC on our platform is instant.
How long is the shipment for Plastic Card standard delivery takes to Indonesia?
it depends on where in Indonesia you are located - for instance, Jakarta would certainly be quicker than a small town on a more remote island.
Cards are shipped via Royal Mail, but after a certain point, it mostly depends on local post, so hard to tell. As officially stated by the issuing bank, it's 2 to 8 weeks, from experience, Indonesia takes 3 to 5 weeks in most cases.
Please, keep in mind that with standard delivery there is no tracking possibility, so, it is not possible to see where the shipment is and find it in case it is delayed or lost. If you don't have real confidence in the local postal service, it may be worth going for expedited delivery, which goes via DHL and comes with tracking number and delivery guarantee
I'm in the city near to Jakarta, 3 to 5 weeks seems acceptable. If I want to track my card, can I change it now for the expedit delivery? Or I can only do that for another card order?
if you have already placed the order and received confirmation from us, it is no longer possible to change the delivery method, since the card has most probably already been shipped.
Give it some time, hopefully it should reach you soon
Put some warning temporary on your website. You can remove it anytime later if you change the term. Why is it so difficult? Unless there's a really shady things are going on. I wouldn't have complained if you had put some warning on your website.
gosha@e-coin, uniquark has a valid point on that. This is where most of the noise seems to stem from. And please dont tell me again about the blog and emails. I have created a new account these days and i havent see anything. I speedy browsed the blog and didnt find anything yet. I guess there must be something there but it seems like we cant see it in the official page for a reason.
agree with you, and point taken, but that is THE only more or less valid point he has got.
The rest is numerous ungrounded accusations in the public forum (not to mention offensive PMs) causing massive commotion - all that without actually losing or even any hint or probability of losing any money with E-Coin (clearly misusing the term "scam"), refusing to discuss the actual problem or share his registered e-mail for us to investigate it. All those "customer concerns" without even being a customer at the time of most of the posts - one particular individual probably trying to make a name for himself by wasting other people's time and deliberately doing damage to E-Coin/Wirex for no good reason.
There is a FAQ section in the blog: https://blog.wirexapp.com/faq-3-day-bitcoins/
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