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Topic: C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees - page 38. (Read 254656 times)

copper member
Activity: 42
Merit: 0
Try pool yapool.net
XVG update!

For those, who worry about their XVG which we are in progress of refunding. Here is our initial post (just to make sure everybody read it):

------------------------------------------------------------------------------------
Here we try to explain XVG situation better.

We already posted official statement about it here: https://bitcointalksearch.org/topic/m.30655080
But here is how we are working out this very bad for us and our customers situation:

Due to technical glitch we lost all XVG (including those in backup wallet) which we had on our user balances. This is very unfortunate and rare situation but here how we are working this out:
1. We created XVGCT token which you can trade but can't withdraw. All users who had XVG on their balance now have same amount of XVGCT.
2. We buy XVGCT with BTC every week (or more frequently) at market price.
3. Everybody are welcome to sell their XVGCT here: https://c-cex.com/?p=xvgct-btc

This method will help our customers to get their refund partially but faster if they set sell orders below XVG sell price. For those who can wait - they can set XVGCT sell orders at the BTC price equal to XVG price - and we will buy it in time.

Here are all related tweets:

https://twitter.com/CryptoCurrEncyX/status/965881875721080832

Refunds happened:
https://twitter.com/CryptoCurrEncyX/status/966540855015124992
https://twitter.com/CryptoCurrEncyX/status/969440786654941184
... and so on (we will not make tweets for further refunds)

This is best possible solution we can provide. We can't refund XVG because we don't have them anymore. So our best option is to buy your XVG with BTC.
------------------------------------------------------------------------------------

12.04.18 update:
We already refunded over 15 BTC (earned by us from trading fee) buying XVGCT token here: https://c-cex.com/?p=xvgct-btc (you can see weekly spikes where price goes up - that's us buying it from sell orders).
We never force anybody to sell your XVGCT at lower price than XVG. - just if you want to get refund faster - you can, but you don't have to. We will continue buying XVGCT and are intended to refund all who lost their XVG during of explained and very rare accident.

Other 170 cryptowallets and it's balances we run currently on exchange are safe and fine.


@c-cex, what you said "This is best possible solution we can provide. We can't refund XVG because we don't have them anymore. So our best option is to buy your XVG with BTC." is true, your best option is buy XVG and payback to us.

It will not only help you to avoid many lawsuits, it will help you to be trusted again.

If you really want to make it right you could place a repayment program paying partial refundments every month, using a part of your profits to buy XVG to reimburse it to your customers, getting the full refund in period like a year.

I am sorry but you owe me my XVGs and in one way or another we will have to solve it.


jr. member
Activity: 39
Merit: 1
Anyone who trades on C-Cex is going for an arbitrage trap, or just hasn't googled the name. Every single comment on Facebook (plus the lack of activity there)... is crying out "C-Cex stole my crypto/money"...aka this is a scam exchange. https://www.facebook.com/ccexcom/

It is a mar on cryptospace's open source open market mentality... if you trade there is isn't even 'trade at own risk' it is... you are volunteering to be robbed. Because it will happen.
Either your shit won't turn up.... or it will never arrive when you send it off. Like my Burst coin.

They are trying to scare people into selling cheap... most of the time... not sending withdrawal e-mails, or blocking withdrawals. Being dodgy in general. Putting wallets in maintenance at key times.



Couple of years back c-cex, had the exchange taken a few key decisions - it would have been among the top exchanges of the world today ! But sigh ..... Anyways, I hope for the users that they are treated fairly and complaints are resolved.



You know I had that feeling about C-Cex, he is actually losing money by scamming people and coin teams like pie-coin... etc all the scams.. because the amount of revenue in this market that could have been made by just running a reliable exchange would 10fold any amount he can scrape together through scamming everyone.

I felt.. why be content making money scamming people? when you could just run a decent exchange, be good to people and make much more in return for yourself, start a decent company.. etc.. not become more and more negligent and at risk of being head-hunted by authorities... or anon.



Anyway I wanted to ask you finch.... do you know what the break over xmas was about? For some reason I thought C-Cex had insider info that XVG would moon.. so they held everyones XVG to sell at peak 2000/4000 sat or what ever it was... then buy them back cheaper when it tanked to 600 then give them back? But as you say it seems he isn't that smart... and they just closed because they felt like a 3 week holiday during the busiest time in crypto... to date (january etc).

What was the 'we are on holiday so we have disabled withdrawals' all about?

Also the right to steal people's accounts if they post the same question twice for an unanswered ticket?

What I don't get is... why are they playing all these dodgy games? Is it just for the fun of fucking with people, like why waste the time... doing all these under handed tactics, when you could just flat out rob people. I know in the background hardly anyones crypto is actually onsite... so if a few people try to withdraw at once you will be delayed.. because he is playing with everyones stuff in the background as his own, putting them at risk.


Interesting point... how I got scammed... I saw XVG cheaper than else where... so I bought it, then immediately tried to withdraw. Confirmation emails all failed... I made a ticket... they kept making up excuses I knew were fake because I know crypto. Then I got a warning that looked like it was cobbled together "to soon withdrawal" or something" -- popup after clicking confirm email. So as soon as I bought it I couldn't withdraw and the price dropped whilst elsewhere in crypto space it was going up 10x.

But the interesting part is in all my tickets I was very polite... and last time (there was some thing where your balance vanishes when you get a failed confirmation email)... they recovered my balance.. it was double the XVG I had... some kind of double XVG error from fucking around with blocking people's withdrawals... I told them in a ticket in bug reports category.. and they didn't seem concerned AT ALL... that XVG had a massive glitch doubling balance but said something about checking my ticket is in the right category.. because I mentioned trying to withdraw in it. (I can post logs if anyone cares, my memory isn't great this is a rough idea of what happened)

(My balance reverted to normal after I pushed for them to fix their shit, but I could have just sold it all. I felt they were baiting me too... then instead of them being the villain they could claim I was, for 'abusing an exploit' or some bs. I had a sense they wanted me to try trade it.) Then they went on a freaking holiday and used that as the excuse why withdrawals were inoperable. I think they flat out stole everyones XVG.

I got the feeling... no real XVG was on site... and their system wasn't representing blockchain at all.. just arbitrary numbers floating around... and they didn't care my balance read 2x my XVG... even if it was tradeable.. because it is fake anyway. SO basically if you get to withdraw some crypto from the hot-wallet, consider yourself lucky... in the minority on most coins.


But on the other hand.. if they are as hopeless as you say... maybe they did 'lose' all the xvg by being terrible at running wallets... and from custom code implemented to fuck with people trying to withdraw from the arbitrage trap.

It is easy to speculate when there is a huge void of evidence on the contrary... that C-Cex isn't a scam.. and needs to be shut down.. but is safer to keep running so atleast some people get their crypto back.
newbie
Activity: 4
Merit: 0
you ! They stole a lot of money. About some months, its an amount I’ve never had. I’m so angry.

I am also there!
A criminal procedure in Germany is already aktive!
greetings

I filed one in The Netherlands.

Which form did you filled in the Netherlands?
newbie
Activity: 4
Merit: 0
Among other things that the users are experiencing - the exchange owner hasn't even paid my dues amounting to ~33 BTC for the 2.25 yrs I worked at c-cex ! (left a couple of years earlier - I'm guessing some older folks here would still recognize me). The owner simply refuses to even talk about it after swindling me for my years of work. I never bought this up until now but (just noticed XVG situation and how it was being resolved - yes you guessed it right, I don't use c-cex anymore and don't intend to) I think users should know about this and make an opinion for themselves, even though it wouldn't count for much I presume - just trying to set the record straight and in public view here, more than anything else.

I had hoped and even messaged the owner earlier about users not being happy with the way things were run - but no response (talking months back - my last interaction with Yuriy). It is sad to see what c-cex has become - when in fact I had helped run it along with Yuriy since approx 1 month after the exchange went live. In fact I was among the original 3 people along with Yuriy, who first helped establish c-cex the exchange that it came to be. We, back then, always made it a priority to try to resolve support issues as soon as we could. Judging by the recent posts here - seems like supoort service has gone down the drain.

Couple of years back c-cex, had the exchange taken a few key decisions - it would have been among the top exchanges of the world today ! But sigh ..... Anyways, I hope for the users that they are treated fairly and complaints are resolved.

Another interesting fact - I used to earlier represent the exchange in chat as "Gridcoiner" which was later changed to "Finch" - just to make users believe there was someone new in their place. It was the same person - me. So, while that is largely irrelevant now - I hope it highlights to the users how the exchange operates. I apologize for that on my part - I should not have engaged in such a deception tactic for marketing/innovation gimmicks.

Lastly, something the older users should know - the owner had taken a snapshot of the accounts to claim BitcoinCash (BCH) when the fork had happened (as a matter of fact the guy had no idea about BitcoinCash when I had mentioned it to him !! I didn't expect such ignorance in all honesty). So the older users should rightfully claim it from Yuriy - it belongs to the users who had any btc in their accounts back then.

PS: I had helped develop the customer support service answers as well, among other things that I did - funnily enough I still see parts of customer support service using the exact phrases I had put in there to reply to customers, sometimes even incorrectly !

PS2 : I usually don't use this btctalk account anymore, so pardon me if I am unable to reply to this soon - life is fairly busy these days.

Thanks for sharing! I appreciate. Do you think there's a option to stop Yuriy? And did you tell the authority that he is a thief? Man, he owe you 33K!!
hero member
Activity: 1438
Merit: 574
Always ask questions. #StandWithHongKong
...

Massive respect and many thanks for sharing this with us.
I second that.

I third it.

Let this be a warning to all users of this scam exchange & anyone who is thinking of using them:

DON'T!!
sr. member
Activity: 346
Merit: 250
jr. member
Activity: 175
Merit: 1
newbie
Activity: 14
Merit: 0
Among other things that the users are experiencing - the exchange owner hasn't even paid my dues amounting to ~33 BTC for the 2.25 yrs I worked at c-cex ! (left a couple of years earlier - I'm guessing some older folks here would still recognize me). The owner simply refuses to even talk about it after swindling me for my years of work. I never bought this up until now but (just noticed XVG situation and how it was being resolved - yes you guessed it right, I don't use c-cex anymore and don't intend to) I think users should know about this and make an opinion for themselves, even though it wouldn't count for much I presume - just trying to set the record straight and in public view here, more than anything else.

I had hoped and even messaged the owner earlier about users not being happy with the way things were run - but no response (talking months back - my last interaction with Yuriy). It is sad to see what c-cex has become - when in fact I had helped run it along with Yuriy since approx 1 month after the exchange went live. In fact I was among the original 3 people along with Yuriy, who first helped establish c-cex the exchange that it came to be. We, back then, always made it a priority to try to resolve support issues as soon as we could. Judging by the recent posts here - seems like supoort service has gone down the drain.

Couple of years back c-cex, had the exchange taken a few key decisions - it would have been among the top exchanges of the world today ! But sigh ..... Anyways, I hope for the users that they are treated fairly and complaints are resolved.

Another interesting fact - I used to earlier represent the exchange in chat as "Gridcoiner" which was later changed to "Finch" - just to make users believe there was someone new in their place. It was the same person - me. So, while that is largely irrelevant now - I hope it highlights to the users how the exchange operates. I apologize for that on my part - I should not have engaged in such a deception tactic for marketing/innovation gimmicks.

Lastly, something the older users should know - the owner had taken a snapshot of the accounts to claim BitcoinCash (BCH) when the fork had happened (as a matter of fact the guy had no idea about BitcoinCash when I had mentioned it to him !! I didn't expect such ignorance in all honesty). So the older users should rightfully claim it from Yuriy - it belongs to the users who had any btc in their accounts back then.

PS: I had helped develop the customer support service answers as well, among other things that I did - funnily enough I still see parts of customer support service using the exact phrases I had put in there to reply to customers, sometimes even incorrectly !

PS2 : I usually don't use this btctalk account anymore, so pardon me if I am unable to reply to this soon - life is fairly busy these days.
newbie
Activity: 109
Merit: 0
XVG update!

For those, who worry about their XVG which we are in progress of refunding. Here is our initial post (just to make sure everybody read it):

------------------------------------------------------------------------------------
Here we try to explain XVG situation better.

We already posted official statement about it here: https://bitcointalksearch.org/topic/m.30655080
But here is how we are working out this very bad for us and our customers situation:

Due to technical glitch we lost all XVG (including those in backup wallet) which we had on our user balances. This is very unfortunate and rare situation but here how we are working this out:
1. We created XVGCT token which you can trade but can't withdraw. All users who had XVG on their balance now have same amount of XVGCT.
2. We buy XVGCT with BTC every week (or more frequently) at market price.
3. Everybody are welcome to sell their XVGCT here: https://c-cex.com/?p=xvgct-btc

This method will help our customers to get their refund partially but faster if they set sell orders below XVG sell price. For those who can wait - they can set XVGCT sell orders at the BTC price equal to XVG price - and we will buy it in time.

Here are all related tweets:

https://twitter.com/CryptoCurrEncyX/status/965881875721080832

Refunds happened:
https://twitter.com/CryptoCurrEncyX/status/966540855015124992
https://twitter.com/CryptoCurrEncyX/status/969440786654941184
... and so on (we will not make tweets for further refunds)

This is best possible solution we can provide. We can't refund XVG because we don't have them anymore. So our best option is to buy your XVG with BTC.
------------------------------------------------------------------------------------

12.04.18 update:
We already refunded over 15 BTC (earned by us from trading fee) buying XVGCT token here: https://c-cex.com/?p=xvgct-btc (you can see weekly spikes where price goes up - that's us buying it from sell orders).
We never force anybody to sell your XVGCT at lower price than XVG. - just if you want to get refund faster - you can, but you don't have to. We will continue buying XVGCT and are intended to refund all who lost their XVG during of explained and very rare accident.

Other 170 cryptowallets and it's balances we run currently on exchange are safe and fine.

Just another way of scamming.

only way to get fund back is to sell XVGCT .... which the price control BY YOU at sub-factor of XVG (Even at time YOU LOST THEM).

Yes you can refund our XVG... you buy them with your earning and pay us with XVG.
DONT F..cking tell us to buy XVG with your loosey dollars by selling XVGCT.

You scam us once and now you try to bait and scam us again.

newbie
Activity: 109
Merit: 0
I have to search for this discussion because of the loss of DEEP sent to this exchange and it is stolen or lost.

We have very useful and powerful tool for resolving such kind of issues - https://c-cex.com/?id=support
If you think our answer to your ticket is not satisfactory - just post your reply and we will take care of it.

How about create powerfull to refund our XVG in full.

I still not believe why there are so many idiot still want to register to your exchange.

With XVG price spiking... i guess you cannot not repay anymore.
jr. member
Activity: 175
Merit: 1
you ! They stole a lot of money. About some months, its an amount I’ve never had. I’m so angry.

I am also there!
A criminal procedure in Germany is already aktive!
greetings

I filed one in The Netherlands.
jr. member
Activity: 122
Merit: 1
I want to launch a collective lawsuit. Anyone who wants to join me, sends me a message


I will join you ! They stole a lot of money. About some months, its an amount I’ve never had. I’m so angry.

I am also there!
A criminal procedure in Germany is already aktive!
greetings
newbie
Activity: 4
Merit: 0
I want to launch a collective lawsuit. Anyone who wants to join me, sends me a message

I will join you ! They stole a lot of money. About some months, its an amount I’ve never had. I’m so angry.
newbie
Activity: 41
Merit: 0
I want to launch a collective lawsuit. Anyone who wants to join me, sends me a message

I've created this Dicord channel: https://discord.gg/chQW4Dj and we will definitely join you.
newbie
Activity: 79
Merit: 0
I want to launch a collective lawsuit. Anyone who wants to join me, sends me a message
newbie
Activity: 63
Merit: 0
...


another suggestion. For the folks that NEED or WANT to sell XVGCT, stop the margin trading or the weekly dump until buy back... If someone NEEDS to sell XVGCT, Make the BUY price minimum, the last price CCEX purchased the coin. By doing so it would make XVGCT a ROM (rise only market), weekly. People can still sale if they NEED the money, and the market can only increase. Example of what I'm saying. On Friday April 13th, CCEX bought X amount of XVGCT, highest price CCEX paid was 63 sats, until the buy another round of coins the minimum buy price should be locked at 63. if people NEED to sale, they are able, but the price CAN NOT go lower than 63. Once CCEX makes another buy, the price CAN NOT go lower than the max price paid by CCEX.  If CCEX bought another .8 BTC worth of XVGCT today, looking at the chart the price would rise to 69. NOW, 69 would be the new MINIMUM, therefore it would be a ROM. I know this is still a shitty way of doing business, but it would make it faster to get to the true value of the coin...JUST MY TWO CENT WORTH

You know, it's batshit insane that we even have to think about a construction like this. C-CEX and C-CEX alone created this mess. They lost (stole?) our XVG and now have their victims (customers!) fighting for grabs. World upside down if you ask me. The one and only thing that has to happen is full reimbursment from C-CEX of 100% XVG market price. No discussion.


true
jr. member
Activity: 175
Merit: 1
...


another suggestion. For the folks that NEED or WANT to sell XVGCT, stop the margin trading or the weekly dump until buy back... If someone NEEDS to sell XVGCT, Make the BUY price minimum, the last price CCEX purchased the coin. By doing so it would make XVGCT a ROM (rise only market), weekly. People can still sale if they NEED the money, and the market can only increase. Example of what I'm saying. On Friday April 13th, CCEX bought X amount of XVGCT, highest price CCEX paid was 63 sats, until the buy another round of coins the minimum buy price should be locked at 63. if people NEED to sale, they are able, but the price CAN NOT go lower than 63. Once CCEX makes another buy, the price CAN NOT go lower than the max price paid by CCEX.  If CCEX bought another .8 BTC worth of XVGCT today, looking at the chart the price would rise to 69. NOW, 69 would be the new MINIMUM, therefore it would be a ROM. I know this is still a shitty way of doing business, but it would make it faster to get to the true value of the coin...JUST MY TWO CENT WORTH

You know, it's batshit insane that we even have to think about a construction like this. C-CEX and C-CEX alone created this mess. They lost (stole?) our XVG and now have their victims (customers!) fighting for grabs. World upside down if you ask me. The one and only thing that has to happen is full reimbursment from C-CEX of 100% XVG market price. No discussion.
hero member
Activity: 1134
Merit: 525
Less hops. More wins.
Yes, try to be arrogant C-cex. My ticket is still unanswered since December but please refer your users to the support page.
So far you proved you're frauds. Simple as that.

Can't be - we answer all tickets which does not have foul language, threats or abuses. Please, make new ticket - we will sort it out. Make sure your answer is the last in ticket messages if you are not satisfied with our last answer.

I have not been able to even make a ticket since your vacation you patent fraud and criminal
newbie
Activity: 63
Merit: 0
Guys I don't mean to be rude but you're confusing the issue... and they need to address the concerns in my post.

1. it isn't " sacrafice 10% and get your refund quicker " that was my suggestion that they just steal 10% from everyone aslong as I get my VERGE I don't care.

point 2. it isn't money stop talking about fiat... you want your VERGE back not money there is and was never any money... it is variable to fiat.. so you're confusing this issue and making it more complicated by demanding an intagible thing.


3. it isn't 10% off they are asking to refund you faster or wait.. it is .. the only option you have is to accept a 2200 % loss!! the price of verge is 1100 and they want yo pay 50 sat per xvg and say "now you've been refunded"...


4. C-Cex you MUST stop allowing margin trading of a refund token, you are allowing the trading and sale of a non-blockchain fake coin... Huh? this isn't legal. you need to close users ability to buy up this shitcoin...
so they cannot margin trade... so there is no doubt you are the ones buying "back" this refund token....

So... Close user BUYS.. so you are the only ones buying it.. OUT of supply...

Only allow users to SELL.... and set their own price.. cancel any of your SELLS

And then C-Cex buy up the tokens till there are 0 in supply on site it is that easy... then the price people sell their XVGCT for... is their issue...

you're allowing it to be bought and resold? how is that a refund token... it must be burnt once you have bought it back for this to ever work....

all you're doing is pumping BTC into margin traders wallets you aren't helping anyone who isn't willing to take a 2200% loss and that is nobody not margin trading!!!

This refund is more of a scam than you just robbing everyone!!



And I know as soon as you "think" you have bought 100% of the number of tokens that went missing, back in XVGCT you will claim the refund is over! I can see you pulling any excuse you can lay your hands on.. but we will not accept anything but a refund of our VERGE.. we want our VERGE BACK>>.. or give us the chance to sell out XVGCT refund tokens ONCE... for 10% less than market price of VERGE.

Those are our demands.
And everything else you're doing is illegal... you cannot create a fake coin and allow an open market for it, when it has no blockchain and is just fake numbers....

THis is the scam that keeps on scamming! C-Cex is THE WORST EXCHANGE in crypto space and will keep robbing people every chance they get.

Prove me wrong.. and refund out XVG or let us sell this refund token... once for a decent price!!

You cannot pretend you've been refunding anyone... buying something for 50 worth 1100 and saying it is a refund is a joke... you're just blackmailing people into giving up their right to sue you!


another suggestion. For the folks that NEED or WANT to sell XVGCT, stop the margin trading or the weekly dump until buy back... If someone NEEDS to sell XVGCT, Make the BUY price minimum, the last price CCEX purchased the coin. By doing so it would make XVGCT a ROM (rise only market), weekly. People can still sale if they NEED the money, and the market can only increase. Example of what I'm saying. On Friday April 13th, CCEX bought X amount of XVGCT, highest price CCEX paid was 63 sats, until the buy another round of coins the minimum buy price should be locked at 63. if people NEED to sale, they are able, but the price CAN NOT go lower than 63. Once CCEX makes another buy, the price CAN NOT go lower than the max price paid by CCEX.  If CCEX bought another .8 BTC worth of XVGCT today, looking at the chart the price would rise to 69. NOW, 69 would be the new MINIMUM, therefore it would be a ROM. I know this is still a shitty way of doing business, but it would make it faster to get to the true value of the coin...JUST MY TWO CENT WORTH
jr. member
Activity: 175
Merit: 1
it isn't money stop talking about fiat... you want your VERGE back not money there is and was never any money... it is variable to fiat.. so you're confusing this issue and making it more complicated by demanding an intagible thing.

I realize that and you're right of course. I'm just trying to make it simple and clear to both C-CEX and the audience. Also, C-CEX claims they 'lost' the Verge wallet. Not believing them of course, but to safe face, they are not going to all of a sudden reimbursing with Verge which they claim to not have access to anymore.

So, to make things simple: Money back ASAP. (And yes, I'm ok with crypto)

Other than that, fully agree with your entire post. They are lying crooks.
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