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Topic: CEX.IO Withdrawal times - any experience? - page 8. (Read 8438 times)

newbie
Activity: 27
Merit: 1
December 27, 2017, 05:29:15 AM
19 days ago i ordered withdrawal and i still don't have my 44000USD. up107139385
copper member
Activity: 175
Merit: 10
RadiumX Blockchain Platform
December 26, 2017, 03:10:40 AM
Is this starting to look like a scam ?
dbs
newbie
Activity: 1
Merit: 0
December 22, 2017, 01:49:20 PM
What's going on cex? I haven't heard back from you in 10 days? This is getting insane.

up111806908
full member
Activity: 798
Merit: 116
December 22, 2017, 03:16:38 AM
received too.. god work cex
newbie
Activity: 14
Merit: 0
December 21, 2017, 02:13:36 PM
I have received both of them, thank you.



Dear,

I have two pending withdrawals for more than 1 banking day; one of them is from 14 Dezember ( 6 days ago...).

Im getting worried...

2017-12-18 07:32:05   2017-12-18 07:32:08   5222587655   Withdrawal   EUR   -5602.82 EUR   SEPA   Payment verification   We are preparing your withdrawal for sending.
If this status lasts more than 1 bank day, please check your email for updates.
2017-12-14 20:18:38   2017-12-14 20:18:48   5202666930   Withdrawal   EUR   -4693.57 EUR   SEPA   Payment verification   We are preparing your withdrawal for sending.
If this status lasts more than 1 bank day, please check your email for updates.

up103914944
Ticket 528964

Miguel
newbie
Activity: 1
Merit: 0
December 21, 2017, 12:02:32 PM
I have requested a withdraw on 14-12-2017. After a week, my transaction was rejected because they have issues with VISA cards. I ve entered MasterCard,but now I m waiting so they validate the new payment card. ..Subtle way to buy some time
So here I am after one week, unable to withdraw any money. Of course, I had multiple bot replies....

" [UPDATE] MasterCard withdrawals work properly. VISA withdrawals are still unstable. We're working on the solution. "
up110777703
newbie
Activity: 27
Merit: 1
December 21, 2017, 10:48:32 AM
Did you have situation when your withdrawal was marked as "Sent" and you didn't get money after 2 weeks?

To CEX: My account: up107139385 Give my money back!

If it's true, i'm sure, they did not try to withdraw their money
https://s19.postimg.org/4lte8tfkz/screenshot_1002.png
full member
Activity: 798
Merit: 116
December 21, 2017, 06:42:01 AM
I received the funds after 9 days, thank you!




I´m just writing here because i didn´t get any awnser from the support team until today, and it has been 7 days already since the issue.

I didnt receive my first withdrawal of EUR 5184.97 (EUR 5174.97 with fees included) but i have received the other two that i requested after that one.

My first SEPA transfer was completed on their website on 28 Nov, but i haven´t received the funds until now. I submitted support tickets but only got automatic replies.

Im really worried because these are almost all my personal savings...

User: up103914944

perfect... good work cex
newbie
Activity: 2
Merit: 0
December 21, 2017, 04:38:14 AM
i just withdrew from my btc wallet at cex.io and transferred to my other wallet....

checked and double checked everything before i pulled the trigger to transfer....

i  authorized the transfer from the email they sent me....

but my other wallet hasnt received my btc.....

my cex account shows that i have zero balance on my btc wallet...

on the Finance Activity page ... it says Transaction was rejected....

on the Transaction page ... it says Transaction Being processed.... 

on the Payments page.... it say Status : Payment Verification  We are checking your payment details. Please allow us some time to process....
 

so which one is it? was it rejected or pending?

when will i get my btc back?

anyone had the same experience?

Mr. CEX my user id is  UP114133544, please help... any assistance is appreciated....


this is my first time dealing with CEX... frustrating....


newbie
Activity: 1
Merit: 0
December 21, 2017, 02:10:17 AM
Cex.io looks like scam - withdrawal for £15k to bank pending and no support response

My user I'd is up114228044 and ticket number is 522151. I Pls check and process the payment.

 My GBP withdrawal request to my bank is pending since last few days and I am not receiving any update from the CEX support.

Got standard response that we are working on it . It has status of verification pending by finance dept. My account is already under "verified" category.

I read here many other members has sake issue regarding withdrawal.
newbie
Activity: 27
Merit: 1
December 20, 2017, 05:21:20 PM
I'm waiting for my 2 withdrawals
2017-12-09 10:14:21   2017-12-12 16:38:42   5159882425   Withdrawal   USD   -29095.46 USD   Bank transfer   Sent   Your withdrawal has been sent.
Please allow some time for funds to arrive at your bank account.
2017-12-08 09:35:51   2017-12-12 16:27:54   5151658759   Withdrawal   USD   -15016.26 USD   Bank transfer   Sent   Your withdrawal has been sent.
Please allow some time for funds to arrive at your bank account.

If you sent the bank transfers at 12 DEC they should be on my account max 3 days later! Why you do not inform users about very long withdrawal time?

You can be a good exchange if you start treating your clients seriously, but now it looks like fun with kids.
newbie
Activity: 14
Merit: 0
December 20, 2017, 02:44:51 PM
Dear,

I have two pending withdrawals for more than 1 banking day; one of them is from 14 Dezember ( 6 days ago...).

Im getting worried...

2017-12-18 07:32:05   2017-12-18 07:32:08   5222587655   Withdrawal   EUR   -5602.82 EUR   SEPA   Payment verification   We are preparing your withdrawal for sending.
If this status lasts more than 1 bank day, please check your email for updates.
2017-12-14 20:18:38   2017-12-14 20:18:48   5202666930   Withdrawal   EUR   -4693.57 EUR   SEPA   Payment verification   We are preparing your withdrawal for sending.
If this status lasts more than 1 bank day, please check your email for updates.

up103914944
Ticket 528964

Miguel

I have received the funds today in my bank account.
full member
Activity: 798
Merit: 116
December 20, 2017, 06:51:12 AM
i think they  need more time...
newbie
Activity: 22
Merit: 0
December 19, 2017, 04:25:21 PM
i always withdraw with sepa from cex.io without problem , in max 3 days the money was in my bank account.. yesterday i make anothe withdraw and i hope it' works like always..

Request #526125

always better review for cex.io if work like always..
:-)



The first Sepa withdrawals I made went smoothly. When it took 3 days, I wrote a ticket and within a few hours the withdraw was confirmed. It seemed as if the commentary on the internet was overwhelming. But the more withdrawals I do, the more difficult it becomes to get the euro's into my bank account.
It is tiring, but especially annoying to have to write tickets to get my money.
In the end, this is just a touch of a button to confirm the withdraw. Which can probably then still be done automatically.
And that is regrettable because cex. io is a very good trading platform. Very clear, functional and working perfectly.
If they solve this issue, I see them growing and become world's crypto-exchange nr. 1
I surely hope so !!
newbie
Activity: 14
Merit: 0
December 19, 2017, 01:10:51 PM
Dear,

I have two pending withdrawals for more than 1 banking day; one of them is from 14 Dezember ( 6 days ago...).

Im getting worried...

2017-12-18 07:32:05   2017-12-18 07:32:08   5222587655   Withdrawal   EUR   -5602.82 EUR   SEPA   Payment verification   We are preparing your withdrawal for sending.
If this status lasts more than 1 bank day, please check your email for updates.
2017-12-14 20:18:38   2017-12-14 20:18:48   5202666930   Withdrawal   EUR   -4693.57 EUR   SEPA   Payment verification   We are preparing your withdrawal for sending.
If this status lasts more than 1 bank day, please check your email for updates.

up103914944
Ticket 528964

Miguel
full member
Activity: 798
Merit: 116
December 19, 2017, 06:33:14 AM
i always withdraw with sepa from cex.io without problem , in max 3 days the money was in my bank account.. yesterday i make anothe withdraw and i hope it' works like always..

Request #526125

always better review for cex.io if work like always..
:-)

newbie
Activity: 1
Merit: 0
December 18, 2017, 07:02:32 AM
Hi,

Can someone from CEX io help to check my below support request.  I m ok to wait as I understand your current situation.  I just need a reply that's all i ask.

Request #505766

"up109850095

Hi,

My below USD withdrawal has been still pending since 13/12. Could you please kindly check & advice when it can be approved.

2017-12-13 02:27:06   -49999.00 USD   Pending   WITHDRAW   -   Bank Transfer

If any problem, may I request to have the funds credited back to my trading account. I have bee patiently waiting for your reply so I hope to get one soon."

Akhil, Bill, Mickey or Francis, can anyone of you care enough to give me a reply.
newbie
Activity: 25
Merit: 0
December 17, 2017, 09:14:53 PM
r they've already got away with $$$ or they just struggle to get any fiat in
newbie
Activity: 6
Merit: 0
December 17, 2017, 01:29:47 PM
I really hope cex.io can provide more fast wire transfers in USD.
21 bank work day is too long.
I think cex.io can increse the fee to let it get more fast.
I can pay for this to get more fast transfer speed .
newbie
Activity: 3
Merit: 0
December 16, 2017, 01:21:21 PM
Hi

I am totally amazed how CEX is playing with our money or nervous.. I am waiting for my 2 withdrawal transactions to be reviewed around 20K USD and euros?

Both have status 'pending' for a weeks, and this is a terrible experience, when this crypto world is so dynamic. At least - i need to get money back, and i really believed in CEX.io but there is definitely something going around.. and i am loosing my trust.

Someone from CEX.io - probably your automatic chat bot send me response how busy you are to my user id "  up111035103" - can someone look at this?

G.
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