Topic: Cryptopia Cryptocurrency Platform Services and Development - page 140. (Read 173849 times)
September 20, 2018, 04:12:30 AM
I deposited about 4K Safex back in 2017. When they delisted it, I thought I would keep it there and withdraw whenever I want. With no warning, I see nothing on my balance, though I see it in my deposit history. Any ideas?
September 15, 2018, 01:47:11 AM
Hello good people.
Have had cryptopia temporarily close my account due to 3 attempts at putting in my Google authenticator code.
First time this has ever happened to me after more than a year of using cryptopia.
I don't have any form of dementia!
All three times my Google authenticator code was correct!
Anyone else ever had this problem??
There's a possibility that someone is trying to access your account.Have had cryptopia temporarily close my account due to 3 attempts at putting in my Google authenticator code.
First time this has ever happened to me after more than a year of using cryptopia.
I don't have any form of dementia!
All three times my Google authenticator code was correct!
Anyone else ever had this problem??
Several users experienced it in the past. After 3 failed log in attempts, Cryptopia will automatically lock your account for security purposes, afaik that's for 15 mins. Please try to log in your account again after some time, if remain locked, then you should contact the support, while if you're able to access your account, you should change your password immediately.
Check their FAQ: How can I unlock my account?
On the other hand, if what happened was, you input your Google Auth code and get an Invalid code error then maybe it's a Google Auth issue. You should follow this step next time:
My Google Authenticator codes aren’t working (Android)
This might be because the time on your Google Authenticator app is not synced correctly.
To make sure that you have the correct time:
1. Go to the main menu on the Google Authenticator app
2. Tap More Moreand then Settings.
3. Tap Time correction for codes
4. Tap Sync now
On the next screen, the app will confirm that the time has been synced, and you should now be able to use your verification codes to sign in. The sync will only affect the internal time of your Google Authenticator app, and will not change your device’s Date & Time settings.
This might be because the time on your Google Authenticator app is not synced correctly.
To make sure that you have the correct time:
1. Go to the main menu on the Google Authenticator app
2. Tap More Moreand then Settings.
3. Tap Time correction for codes
4. Tap Sync now
On the next screen, the app will confirm that the time has been synced, and you should now be able to use your verification codes to sign in. The sync will only affect the internal time of your Google Authenticator app, and will not change your device’s Date & Time settings.
I never had problems with Google Authenticator but after reading your post just wanted to try this synchronization and I couldn't do it.
Every time I got an error message that Google Auth. server can't be accessed at this time. Strange because the app is still working and displayed codes are correct because I tried few of them on different web pages today.
Anybody experienced something like this?
That was a little off topic so now back to the main thread which is Cryptopia.
Of course, I am using Cryptopia because some coins are listed only there and I have to if I want to trade them. I had a lot of issues when trading there. Some because of my mistake and some because of Cryptopia. Not accepted deposits, withdrawals which take weeks to be processed, weeks of waiting for support after a ticket, insane fees on USDT and other withdrawals, a constant problem with offline wallets, etc.
I think Cryptopia still has a big chance to be in top 10 between exchanges if they improve their service, especially support and withdrawals problems. Traders just cannot wait weeks for their coins.
I have to add that finally all my problems were resolved and I get always my money from them.
September 04, 2018, 12:04:58 PM
Hello good people.
Have had cryptopia temporarily close my account due to 3 attempts at putting in my Google authenticator code.
First time this has ever happened to me after more than a year of using cryptopia.
I don't have any form of dementia!
All three times my Google authenticator code was correct!
Anyone else ever had this problem??
Are you sure that your mobile's time is correct ?Have had cryptopia temporarily close my account due to 3 attempts at putting in my Google authenticator code.
First time this has ever happened to me after more than a year of using cryptopia.
I don't have any form of dementia!
All three times my Google authenticator code was correct!
Anyone else ever had this problem??
And are you sure that you internet connnection was good enough or the cryptopia's server were good enough yo receive your code on time?
The auth code changes frequently and its difficult to certify that things went all correct.
You can just contact the support and open a ticket now.
I dont hope to see any quick action.
September 04, 2018, 12:03:26 PM
Hello good people.
Have had cryptopia temporarily close my account due to 3 attempts at putting in my Google authenticator code.
First time this has ever happened to me after more than a year of using cryptopia.
I don't have any form of dementia!
All three times my Google authenticator code was correct!
Anyone else ever had this problem??
There's a possibility that someone is trying to access your account.Have had cryptopia temporarily close my account due to 3 attempts at putting in my Google authenticator code.
First time this has ever happened to me after more than a year of using cryptopia.
I don't have any form of dementia!
All three times my Google authenticator code was correct!
Anyone else ever had this problem??
Several users experienced it in the past. After 3 failed log in attempts, Cryptopia will automatically lock your account for security purposes, afaik that's for 15 mins. Please try to log in your account again after some time, if remain locked, then you should contact the support, while if you're able to access your account, you should change your password immediately.
Check their FAQ: How can I unlock my account?
On the other hand, if what happened was, you input your Google Auth code and get an Invalid code error then maybe it's a Google Auth issue. You should follow this step next time:
My Google Authenticator codes aren’t working (Android)
This might be because the time on your Google Authenticator app is not synced correctly.
To make sure that you have the correct time:
1. Go to the main menu on the Google Authenticator app
2. Tap More Moreand then Settings.
3. Tap Time correction for codes
4. Tap Sync now
On the next screen, the app will confirm that the time has been synced, and you should now be able to use your verification codes to sign in. The sync will only affect the internal time of your Google Authenticator app, and will not change your device’s Date & Time settings.
This might be because the time on your Google Authenticator app is not synced correctly.
To make sure that you have the correct time:
1. Go to the main menu on the Google Authenticator app
2. Tap More Moreand then Settings.
3. Tap Time correction for codes
4. Tap Sync now
On the next screen, the app will confirm that the time has been synced, and you should now be able to use your verification codes to sign in. The sync will only affect the internal time of your Google Authenticator app, and will not change your device’s Date & Time settings.
full member
Activity: 168
Merit: 100
Persistence turnsfailure into xemplary achievement
September 04, 2018, 10:23:48 AM
Hello good people.
Have had cryptopia temporarily close my account due to 3 attempts at putting in my Google authenticator code.
First time this has ever happened to me after more than a year of using cryptopia.
I don't have any form of dementia!
All three times my Google authenticator code was correct!
Anyone else ever had this problem??
Have had cryptopia temporarily close my account due to 3 attempts at putting in my Google authenticator code.
First time this has ever happened to me after more than a year of using cryptopia.
I don't have any form of dementia!
All three times my Google authenticator code was correct!
Anyone else ever had this problem??
September 02, 2018, 01:00:38 AM
please loot at my ticket CS0062505
I withdraw DGB 31/08/2018 6:55:42 AM, https://prnt.sc/kpmt6t
untill now still processing.
support told me to wait up to 48 hours, but still the transaction was not made.
any mode or admin of cryptopia to look up my problem here?
edit: Cased solve
I withdraw DGB 31/08/2018 6:55:42 AM, https://prnt.sc/kpmt6t
untill now still processing.
support told me to wait up to 48 hours, but still the transaction was not made.
any mode or admin of cryptopia to look up my problem here?
edit: Cased solve
Just wanted to clarify some things here. So, just to be sure, the email that was received by @adaseb was legit or not? Will this be the norm now moving forward (receiving emails from Cryptopia regarding personal information)?
This just got my attention because it is very evident that there are many bad people out there who are trying to phish personal information from cryptopeeps here in forum and in Twitter. They know that so much money is involved in this market and they want to get a piece of it by using illegal means.
This just got my attention because it is very evident that there are many bad people out there who are trying to phish personal information from cryptopeeps here in forum and in Twitter. They know that so much money is involved in this market and they want to get a piece of it by using illegal means.
This is Just for Coin Devs or Listings related things ! You can come to our Discord and Ask the Admins self for that ! We dont email random Users ! Only emails going out to Users if there is a Delisting on a Coin and the Users has some of this Coin , and this email is just an Notice for the Delisting and from a diffrent mail Adress !
Regards Lafu
you do realize the "p" in cryPtopia is missing in that email, right? if he did not write that by mistake, he may very well be phished, and you confirmed he can trust it. I'd imagine the official email would be listings@cryptopia.co.nz.
Thanks yeb have edited it sorry !
This just got my attention because it is very evident that there are many bad people out there who are trying to phish personal information from cryptopeeps here in forum and in Twitter. They know that so much money is involved in this market and they want to get a piece of it by using illegal means.
you do realize the "p" in cryPtopia is missing in that email, right? if he did not write that by mistake, he may very well be phished, and you confirmed he can trust it. I'd imagine the official email would be listings@cryptopia.co.nz.
Thanks yeb have edited it sorry !
A few days ago I got an email from [email protected] about filing out some form with personal info.
Wondering if this was a legit email from Cryptopia and not some email to harvest personal information.
Can some of the mods comment on this?
Wondering if this was a legit email from Cryptopia and not some email to harvest personal information.
Can some of the mods comment on this?
As far i know the Support send emails to CoinDevs from the email [email protected] because this email just used for Listings and CoinDevs !
Regards lafu
A few days ago I got an email from [email protected] about filing out some form with personal info.
Wondering if this was a legit email from Cryptopia and not some email to harvest personal information.
Can some of the mods comment on this?
Wondering if this was a legit email from Cryptopia and not some email to harvest personal information.
Can some of the mods comment on this?
As far i know the Support send emails to CoinDevs from the email [email protected] because this email just used for Listings and CoinDevs !
Regards lafu
A few days ago I got an email from [email protected] about filing out some form with personal info.
Wondering if this was a legit email from Cryptopia and not some email to harvest personal information.
Can some of the mods comment on this?
Wondering if this was a legit email from Cryptopia and not some email to harvest personal information.
Can some of the mods comment on this?
please look my suppot ticket CS0058077 & CS0058083
i deposite ltc but not shown, olso i have other amount of ltc my account but when i try withdraw i am getting ltc address is not valid but other time i have withdrawal money on this address and this address is active
i am get this error " invalid add" to other all coins if i try to withdraw
can someone help me ?
In regards to the deposit, it's not shown most likely because LTC has no active connections at the moment in Cryptopia (see image below). You'll be receiving your LTC once the connection is back and the wallet completely synced. Not sure about the invalid address though, better wait to the support's response.i deposite ltc but not shown, olso i have other amount of ltc my account but when i try withdraw i am getting ltc address is not valid but other time i have withdrawal money on this address and this address is active
i am get this error " invalid add" to other all coins if i try to withdraw
can someone help me ?
You can check the coin status at : https://www.cryptopia.co.nz/CoinInfo/?coin=LTC
thank you for answer, your information is helpful +1
Not entirely sure though, could also just be due to the chain not being synced..
please look my suppot ticket CS0058077 & CS0058083
i deposite ltc but not shown, olso i have other amount of ltc my account but when i try withdraw i am getting ltc address is not valid but other time i have withdrawal money on this address and this address is active
i am get this error " invalid add" to other all coins if i try to withdraw
can someone help me ?
In regards to the deposit, it's not shown most likely because LTC has no active connections at the moment in Cryptopia (see image below). You'll be receiving your LTC once the connection is back and the wallet completely synced. Not sure about the invalid address though, better wait to the support's response.i deposite ltc but not shown, olso i have other amount of ltc my account but when i try withdraw i am getting ltc address is not valid but other time i have withdrawal money on this address and this address is active
i am get this error " invalid add" to other all coins if i try to withdraw
can someone help me ?
https://i.imgur.com/OE7qaDf.png
You can check the coin status at : https://www.cryptopia.co.nz/CoinInfo/?coin=LTC
thank you for answer, your information is helpful +1
please look my suppot ticket CS0058077 & CS0058083
i deposite ltc but not shown, olso i have other amount of ltc my account but when i try withdraw i am getting ltc address is not valid but other time i have withdrawal money on this address and this address is active
i am get this error " invalid add" to other all coins if i try to withdraw
can someone help me ?
In regards to the deposit, it's not shown most likely because LTC has no active connections at the moment in Cryptopia (see image below). You'll be receiving your LTC once the connection is back and the wallet completely synced. Not sure about the invalid address though, better wait to the support's response.i deposite ltc but not shown, olso i have other amount of ltc my account but when i try withdraw i am getting ltc address is not valid but other time i have withdrawal money on this address and this address is active
i am get this error " invalid add" to other all coins if i try to withdraw
can someone help me ?
You can check the coin status at : https://www.cryptopia.co.nz/CoinInfo/?coin=LTC
please look my suppot ticket CS0058077 & CS0058083
i deposite ltc but not shown, olso i have other amount of ltc my account but when i try withdraw i am getting ltc address is not valid but other time i have withdrawal money on this address and this address is active
i am get this error " invalid address" to other all coins if i try to withdraw
can someone help me ?
i deposite ltc but not shown, olso i have other amount of ltc my account but when i try withdraw i am getting ltc address is not valid but other time i have withdrawal money on this address and this address is active
i am get this error " invalid address" to other all coins if i try to withdraw
can someone help me ?
Cryptopia sent an Email to users yesterday/today (depending on your Timezone). If you haven't received or seen it, you can directly read the full version of updated Terms & Conditions here: https://www.cryptopia.co.nz/Home/Terms
Quote
Please be advised that we have made a number of important changes to our Terms and Conditions – the full version can be found here.
ah ok, I've just checked my email and the link 
it doesn't exactly say what important changes they have made to their T&C
any idea which part they actually changed/updated?
an old copy of T&C would come handy to spot a difference, I'll check google webcache
I just heard that cryptopia has updated their terms and conditions.
I didn't see any announcements about updated T&C recently but the latest important changes was the increased dynamic 2FA security
old static 2FA PinCode will no longer works,
by default new PinCode will be sent to registered email address upon logging in
then you can enable additional 2FA setting for select features on your account
I just heard that cryptopia has updated their terms and conditions.
I didn't see any announcements about updated T&C recently but the latest important changes was the increased dynamic 2FA security
old static 2FA PinCode will no longer works,
by default new PinCode will be sent to registered email address upon logging in
then you can enable additional 2FA setting for select features on your account
full member
Activity: 168
Merit: 100
Persistence turnsfailure into xemplary achievement
Hello good people.
I just heard that cryptopia has updated their terms and conditions.
Does this mean they now need documentation and i.d on every account?
If so how does this affect old accounts without all these KYC bullshit attached to them?
Am on holiday so I left all crypto accounts passwords and p stuff at home.
I can't really check anything for myself till three weeks.
Yeah!! When I go on holiday I try to leave as much technology away from me as possible!
Any thoughts or answers would be appreciated!
TIA!
I just heard that cryptopia has updated their terms and conditions.
Does this mean they now need documentation and i.d on every account?
If so how does this affect old accounts without all these KYC bullshit attached to them?
Am on holiday so I left all crypto accounts passwords and p stuff at home.
I can't really check anything for myself till three weeks.
Yeah!! When I go on holiday I try to leave as much technology away from me as possible!
Any thoughts or answers would be appreciated!
TIA!
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