Its a push off tactic. Delay it long enough that the user gets pissed and walks off. Its why people put you on a endless hold when you have issues with a company. This company flat out ignores you, then guys like Lafu say we are lying. It takes some gall to say that with proof right above you showing the opposite. Its BS like this that puts crypto back. These guys are doing nothing but making crypto as a whole look bad. If you cant trust exchanges, then whats the point. They also push tons of scam coins. So they facilitate scams without actually being one. Nobody should have to go up and down research a coin that has made it onto an exchange as big as them. Thats their freakin job as a finance company. Clearly they cant be trusted in more ways then people want to acknowledge. They also wouldnt last 2 seconds stateside with their BS exchange. That says a lot. Its why I trust Coinbase. They are held accountable.
Not doing your research on a coin is plain foolish.
https://www.cryptopia.co.nz/Home/RiskStatement
I did, they saw the transaction, they acknowledge there was a problem...So stop looking foolish ya? You didnt even read the thread. I have proof of all of it. ToS doesnt excuse financial issues. Im not scared of Terms of Service jargin meant to scare people. And these coins are reputable coins....With 100% working chains. Make sure people dont work in law firm before you flash BS ToS terms. 3/4 of the time they are unenforceable. They ALL contain "redaction clauses" and clauses that render it useless if its illegal. Thats why they have a link to the financial governing service of NZ on their site.