Author

Topic: Cryptopia Cryptocurrency Platform Services and Development - page 154. (Read 173234 times)

legendary
Activity: 1302
Merit: 1027
For the last 12 months and above Cryptopia exchange support system is the worst and their wont be response. Even when you are withdrawing bitcoins you will receive email for confirmation but it is blank and still they have not sort this problem.
sr. member
Activity: 854
Merit: 253
Anyone have a problem today with wrong BTC balance?
My sell orders was filled, but my BTC balance was not increased.
WTF? No chance to get a quick response on my support ticket, answer time is 10 days!
Hope somebody from exchange will answer me in this thread

Have you tryd to refresh the page ? 

What coin ?
Can we please have any update on the byteball issue?
ANY UPDATE?

I have given the ticket numbers and the info to our support and admin team !  i have them rememberd , maybe if possible you can get the whole tickets for those issue at the Gbyte community and pm them !
Dont worry im on them !  But i have to much things to do as only looking for one coin ! i get things whole around the listed coins lol !
i try my best to get you all sorted !

Regards Lafu
Someone told that cryptopia is telling that the block sync at the site have not reached to the level where our transactions are. Wtf is this?

Can you just restart your wallet or just reset it and load our balances? Why is this such a big issue?
I waiting one week after send a ticket, but support still quiet!!!
legendary
Activity: 2020
Merit: 1041
There must be some kind of mistake it sais u need 5.000.000 dot to get listed at current market prices that's close to 15 btc ?
Is that right ?
135.000 Usd to get listed that cant be right.
Ive allways been a supporter of cryptopia I was mining Dot or whatever its was  called before the exchange even existed but i think 135.000 usd is outragious and you are hurting yourself and your client base.
One of the reasons i use cryptopia is because new coins get on there early before the price blows up  If u start asking prices like that those coins wont beable to afford to get listed anymore as a result of that your volume and userbase will decline.
I know at least 2 coins that I think have great potential that have passed on Cryptopia because its to expensive.

legendary
Activity: 2436
Merit: 1804
guess who's back
please check your CLAM wallet , deposited some clams two days ago and it's still not showing in my balance
contacted support and still have no answer from them , wallet status still not showing maintenance so people can still deposit and I guess they won't find Clams in their balance
please fix it ASAP
sr. member
Activity: 1974
Merit: 350
I need to say that Cryptopia was one of the first sites where I started trading. Recently I recorded short video about ZenCash Trading on Cryptopia and I decided to share it with Cryptopia community!

I hope you like the music and the way video was done. My goal was to show newbies how easy is to use Cryptopia, and that you can also trade coins/tokens to LTC, Dogecoin..

https://www.youtube.com/watch?v=3vyzwLN1iYI
hero member
Activity: 952
Merit: 576
Anyone have a problem today with wrong BTC balance?
My sell orders was filled, but my BTC balance was not increased.
WTF? No chance to get a quick response on my support ticket, answer time is 10 days!
Hope somebody from exchange will answer me in this thread

Have you tryd to refresh the page ? 

What coin ?
Can we please have any update on the byteball issue?
ANY UPDATE?

I have given the ticket numbers and the info to our support and admin team !  i have them rememberd , maybe if possible you can get the whole tickets for those issue at the Gbyte community and pm them !
Dont worry im on them !  But i have to much things to do as only looking for one coin ! i get things whole around the listed coins lol !
i try my best to get you all sorted !

Regards Lafu
Someone told that cryptopia is telling that the block sync at the site have not reached to the level where our transactions are. Wtf is this?

Can you just restart your wallet or just reset it and load our balances? Why is this such a big issue?
legendary
Activity: 3094
Merit: 3197
Anyone have a problem today with wrong BTC balance?
My sell orders was filled, but my BTC balance was not increased.
WTF? No chance to get a quick response on my support ticket, answer time is 10 days!
Hope somebody from exchange will answer me in this thread

Have you tryd to refresh the page ? 

What coin ?
Can we please have any update on the byteball issue?
ANY UPDATE?

I have given the ticket numbers and the info to our support and admin team !  i have them rememberd , maybe if possible you can get the whole tickets for those issue at the Gbyte community and pm them !
Dont worry im on them !  But i have to much things to do as only looking for one coin ! i get things whole around the listed coins lol !
i try my best to get you all sorted !

Regards Lafu
hero member
Activity: 952
Merit: 576
Anyone have a problem today with wrong BTC balance?
My sell orders was filled, but my BTC balance was not increased.
WTF? No chance to get a quick response on my support ticket, answer time is 10 days!
Hope somebody from exchange will answer me in this thread

Have you tryd to refresh the page ? 

What coin ?
Can we please have any update on the byteball issue?
ANY UPDATE?
legendary
Activity: 1932
Merit: 1273
I have been having good support and resolution of issues like some withdraws.  Some response is about two days.  I think the respect you give them is the respect you get back in return.  Still waiting on inflationcoin withdraws though about five days but I have no reason to believe that won't be cleared up.   
Their responses on my last ticket for withdrawal problems was good, however, they should be able to accelerate the process because I believe the problem is easy to solve, maybe the lack of developers is the problem.

I don't agree the respect we give should determine what the support center gives back. Well, of course, they would be happier and feel respected if we give them a good manner, but it should be the job of support center to answer in a good manner everything about their user problem.
legendary
Activity: 3094
Merit: 3197
Anyone have a problem today with wrong BTC balance?
My sell orders was filled, but my BTC balance was not increased.
WTF? No chance to get a quick response on my support ticket, answer time is 10 days!
Hope somebody from exchange will answer me in this thread

Have you tryd to refresh the page ? 

What coin ?
legendary
Activity: 1753
Merit: 1007
Anyone have a problem today with wrong BTC balance?
My sell orders was filled, but my BTC balance was not increased.
WTF? No chance to get a quick response on my support ticket, answer time is 10 days!
Hope somebody from exchange will answer me in this thread
newbie
Activity: 17
Merit: 0
Are you giving the new Monero V coins xmv after the fork?
newbie
Activity: 11
Merit: 0
It's been about two weeks and still the GrowthCoin deposits I made haven't shown up. 

Dont worry im on it with a wallet Dev , also the dev from GRW is informed and i have created a Explorer for but its syncing at the moment ! I also have pm you !

Regards Lafu


Can you look at the API too?

What do you looking for exactly ?

It's difficult to automate anything when you can't lookup details of an order status.

We need either an endpoint which gives order status, even when order is closed. Or a way to determine if cancelled orders have been partially filled.

Ideally:

URL: /GetOrder

Param: OrderId

Return
{
    "Success":true,
    "Error":null,
    "Data":[
             {
               "OrderId": 23467,
               "TradePairId": 100,
               "Market": "DOT/BTC",
               "Type": "Buy",
               "Rate": 0.00000034,
               "Amount": 145.98000000,
              "Filled": "23.98760000",
               "OrderStatus": Active, Cancelled

             },
             {
               ...........
             }
          ]
}


Take a look here maybe it helps you !   https://www.cryptopia.co.nz/Forum/Category/45 

A simpler option that might fit in with your code structure is returning an array of the tradeId values. Not ideal as we would still have to the API again for more details, but it would at least make your API useable.

I'm keen to add Cryptopia to my portfolio so can help with the code if needed.

Any update on whether the API can be improved?

Any of the dev. team looking at this?
hero member
Activity: 2982
Merit: 790
Are you really doing something about GBYTE pending deposit, the wallet is active and seems like no maintenance at all, could you at least give statement or reply on the tickets what is actually the problem?
I am waiting for the same. There is absolutely no response at all from the cryptopia team as to if they are even doing something about this issue or not.

Bye bye my bytes ! I'd advice everyone to stay away from the scam exchange till things are sorted out.
That's mean everyone else are experiencing GBYTE Deposit Missing! what's wrong with Cryptopia, support team just leaves a message like this: "For this reason I have passed this issue on to be investigated further and resolved."

Hence, I look forward to their next response!
Most likely you would really need to wait up for the word of their technical team. Their tickets do commonly tell you to sent up atleast 1 ticket a week if you do have issues.I have seen lots of people who do have problems into their Gbytes deposits and now cryptopia didnt elaborate even further more on whats the actual problem why deposits didnt go through into exchange wallets.
hero member
Activity: 952
Merit: 576
Are you really doing something about GBYTE pending deposit, the wallet is active and seems like no maintenance at all, could you at least give statement or reply on the tickets what is actually the problem?
I am waiting for the same. There is absolutely no response at all from the cryptopia team as to if they are even doing something about this issue or not.

Bye bye my bytes ! I'd advice everyone to stay away from the scam exchange till things are sorted out.
sr. member
Activity: 1400
Merit: 268
Fully Regulated Crypto Casino
Are you really doing something about GBYTE pending deposit, the wallet is active and seems like no maintenance at all, could you at least give statement or reply on the tickets what is actually the problem?
hero member
Activity: 2730
Merit: 552
I have been having good support and resolution of issues like some withdraws.  Some response is about two days.  I think the respect you give them is the respect you get back in return.  Still waiting on inflationcoin withdraws though about five days but I have no reason to believe that won't be cleared up.   
newbie
Activity: 19
Merit: 0
We believe we have identified and corrected the recent
performance issues and the exchange is now stable.
We will continue to monitor the system closely and investigate further.
There may be further maintenance outages required in the coming weeks.

Thank you for your patience.


Not yet, alot of us are losing money because order can delay up to more than 2 minutes where the price is not the desired one anymore. During that period of time, no confirmation of the order being placed is received so that at least one would have a chance to cancel it when this kind of laggyness is spotted.

16 days and things still aren´t resolved. I´d be careful to let more things like that happen if I was you as it really scares people away. Such a shame, you used to be rock solid.
newbie
Activity: 9
Merit: 0
My withdrawal processing 2 days++ , any support here ?
full member
Activity: 1050
Merit: 101
Hello guys I have issue with Cryptopia security settings. I cannot enable Google 2F-A - at the end of setup the button Submit is inactive. What am I doing wrong?
After putting the Google Authentication code in the text box, click the Verify Code (I think that's what you missed). If you provided a correct one, it will turn green (see image below) and the Submit button will be enabled.


Yes that helped me out perfectly.  I once used to turn the 2FA on but it was long long time ago and I forgot about this box. Thanks a lot mate!
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