Hello everyone. Please help me. I was playing duckdice and I was asked for verification. I have successfully passed the 11/16/2023 level 1 and 2 verification. I made a withdrawal and my withdrawal was canceled, they asked for the third level (confirmation of address and income).
After that, I had to go through level 1, 2 and 3 again and my address and income confirmation were not accepted. At the same time, the 1st and 2nd verification levels were rejected. I do not understand how this can be, if initially I passed the verification of levels 1 and 2, and after my address confirmation was rejected, then all verification is rejected
Please help me. I have tried to re-verify the link 5 times already. But they don't accept documents from me. Although initially the 1st and 2nd levels (document and selfie) were accepted from me without any problems.
My nickname on duckdice Uwetevisy272
https://prnt.sc/01WbSGhKjkEW - a screenshot of what my documents initially accepted
https://prnt.sc/edJ_zwjKlTnr - a screenshot of the fact that documents are not being accepted now
Please help me, I am ready to provide any documents privately to the support duckdice
