Topic: ✅ DuckDice.io 🎲 Rakeback 🎲 Races 🎲 Faucet 🎲 Deposit Bonus 🎲 Jackpot 🎲 - page 6. (Read 119758 times)

Hello, since Saturday I have been waiting for a response from Duckdice



Please check my account and private messages HondaPSX @Kirito89 @Duckdice.io

I'm wondering why they closed your account when you weren't winning your bets! Your account is banned and the reason says "User agreement cancellation by user". I had seen same ban reason for another user here. The good thing is that Duckdice team unblocked his account and allowed him to withdraw his account balance. Have you made any agreement with Duckdice team?

@Kirito89 I've sent you a message regarding an issue i'm having, i would appreciate if you could take a look

edit: Problem fixed, ignore 

Do you received words from the admin through email or they just blocked your account after you made a couple of bets? You post your issue during weekends so probably they are on vacation because Duckdice.io admin is always active here. You will find answer tomorrow but providing the complete info about what happened including all the screenshot of your bets and discussion with the support will be helpful to have clarification on your case.

Nevertheless just wait on Duckdice if you are not comfortable sharing your issue details publicly.

I used nothing but my computer, my hands and my head in placing bets. I registered with them knowing they were decent and paid out. But it turned out to be the opposite

There were bets on the account, I meant that I didn’t even have time to withdraw the amount of my deposit, since the account was closed, the replenishment was through the BSC metamask (BEP20) the account was in the red

What blockchain you using on this deposit because I check all transactions on BSC and it was all confirmed. Can you explain everything how your account blocked after your deposit? Do you have screenshots of the customer support message about your account?

I’m a bit suspicious on how come your account ended up on that state without doing anything. Can you give full details on what you did before your account blocked by the casino.

I think the current event is just a coordinated account because this newbie sprouting concerns here with same issue that blocked account only shows they have connection.

They should ask the user to change topic title and lock resolved case and related scam accusation topic immediately after they inform the user about a case. I really believe that with many scam accusations created by newbie accounts, they will not return to the forum after their cases are resolved and if they don't have new open scam accusation in future.

If DuckDice team are late to request user to do that, a topic will remain as active scam accusation at least with its title. When people search with Google, maybe they will stop at topic title, not care to read all details.

Yeah but they should also ask those whose accusation is already resolved to change the title of their accusation to resolve and lock the topic because when one researches topic about accusations on Duckdice those without resolution in the title will still come out, but it's not good for the official announcement to see so many complaints, new visitors of the thread might think that there's a lot of issues playing in their platform, they should encourage their players to ask the support about their issues first and not post it here right away.

I didn't know there were so many rules for betting, I never read the regulations, because I feel that if a game allows certain shots, or certain plays, it's because it's allowed, I'm not very aware of this problem, but I don't care. I would like to play and then they told me that even though I won I can't withdraw, because if the opposite happens? What happens if you make a mistake and the casino knows it, do you get your money back? hardly, in fact I have not seen a case like that, but I have seen things like this where the casino is always right.

https://imgur.com/a/Hr67psH

I did not use any programs, I put it only myself, how do I prove it? I need to pay bills, buy medicine and many other things. But these guys stole from me. I would be grateful if they could help me and apologize to the company and give my thanks. If support will reconsider and help me with this. Thanks

What proof should I send? I made a deposit usdt bep20 made regular bets, I can send a screenshot of the bets. I did not violate anything, why and why they marked me at all? I have not violated any conditions, why are you accusing me?

So, they have allowed you to withdraw your deposited funds by taking away the winnings. What you tried to mean by this bold part? Have you used any service or tipsters to place your bets? Some sportsbook takes away the winnings if a group of user use the tipsters and place bets in the same pattern.

I can see that Duckdice.io has published sport regulations. It contains 147 pages. I'm wondering whether anyone will read such long rules or not.

Hello, I read the topic, made bets on Duckdice, most of them lost, it so happened that $ 500 remained on the account and the account was closed, and the total amount of deposits on the account was $ 881, allow me to withdraw the balance, there were no withdrawals.

My login is HondaPSX

My deposits:
0xec059f3489424104ceb7f57b13875a07f8686dc805f6504ae91cab1b06828ab7 - $199.71
0x2e99cc8e3664135436f01ad03d3fbda258a7fa301b748d78b038eb3fe5c0c0ab - 342.11 usd
0x77227c3fd80413a6dab734e3a55cb46eac5daae7e71c5943d628b233b91b7b5c - $340.65

metamask BSC (BEP20)

Account closed

I have $500 left in my account

Please let me in


please check @Kirito89 post

How come they will help you if their findings was you are doing some illegal bets. Can you send screenshot here from the support that shows transparently their findings on your account? You are lucky that you still got your initial deposit because they have the right to confiscate it because you violate their terms.

Use imgur.com to upload the screenshot from the support message to back up your plain text issue that you written here. This casino received tons of complaints recently with same issue. I wonder if you guys is just using Bitcointalk as a way to justify your illegal bets or Duckdice is just a shitty casino for not honoring profit. Please send the evidence.

Hello, I bet on the site Duckdice.io. My username is Furtikzergagil and my email is [email protected]. I deposited 1000$ and started betting, my balance reached 2477$ and I put my winnings to withdraw and wanted to bet further, but I got my account blocked and no answer anywhere. I went through with it, because they had only 1 level, the link did not work. Got a new link from them after 4 days, and I passed this procedure. But the account is the same did not let, said to wait for the message in the mail. No one answered me there, I began to write to them in the chat. I was told to wait for an answer in the mail and closed the chat. Without giving anything to say. After I decided to try again to come in. But after logging in I saw a balance of $ 1000 instead of my 2477. In chat I was told that I was marked by their providers and that I allegedly did not bet fair. But I bet the usual bets and was only guided by the game and watched the game. Chat is rude, they do not want to resolve issues. Please help me withdraw my entire balance of $2477. Because it is not fair, I decided to take a chance and won, but they refused to withdraw and accused me of what is not clear. I think this is not fair and not right to their players. Not always we have to lose, I chose Duckdice.io judging by the good reviews and that they pay, but I guess I was wrong. I don't want to be upset with this company. Please help me

They are still active on engaging and solving all the concerns here despite Duckdice received multiple complaints in the past few weeks. I won’t say that their reputation is declining because most of the issue was resolved through the acknowledgment of the complainants.

Actually this kind of negative complaints that being solve by the team gives them a boost in their reputation rather than a negative implication because it shows how dedicated they are on handling issues regarding their casino unlike other casino that typically ignore most of the complaints.

Duckdice has already resolved my issue. Thank you to everyone at Duckdice.