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Topic: EXMO.com Cryptocurrency Exchange [Official Thread] - page 17. (Read 61328 times)

legendary
Activity: 1222
Merit: 1003
Withdrawal 2500USD via Visa/MasterCard USD about one week ago....but received nothing??

Please check my support ticket #355779

please help me!! thanks!!

Our support team has contacted you. Please keep going to communicate with them till your issue is fixed.

Best regards,
EXMO Team
newbie
Activity: 7
Merit: 0
Good day,
Exmo please check this ticket  #355492
Thank you

Hi There,
I'm checking

Hi there,
I updated the request with the correct documentation, I am waiting for your response.
Thank you
ticket  #355492
newbie
Activity: 29
Merit: 0
my ticket number 345212, can you check plz.
legendary
Activity: 1222
Merit: 1003
Undecided Undecided Undecided Undecided Undecided Angry Angry Angry Angry Angry
for the second time I try to withdraw my coins from the platform and I can not, I work as a trader and I lost 2000 USD for the platform delay in sending funds. 10 days after ordering. for now the platform is not proving to be reliable,

my email [email protected]
Hi There,
What is your ticket number?

jr. member
Activity: 462
Merit: 7
Withdrawal 2500USD via Visa/MasterCard USD about one week ago....but received nothing??

Please check my support ticket #355779

please help me!! thanks!!
newbie
Activity: 2
Merit: 0
 Undecided Undecided Undecided Undecided Undecided Angry Angry Angry Angry Angry
for the second time I try to withdraw my coins from the platform and I can not, I work as a trader and I lost 2000 USD for the platform delay in sending funds. 10 days after ordering. for now the platform is not proving to be reliable,

my email [email protected]
newbie
Activity: 21
Merit: 0
I have been stuck on a btc/doge buy order since yesterday the trade id is 522858030   

ticket number: 355295


Forwarded your issue, soon you will get an answer.
Best Regards,
EXMO TEAM
Please give an explanation that my creditcard withdrawal still isn't fixed..
legendary
Activity: 1222
Merit: 1003
I have been stuck on a btc/doge buy order since yesterday the trade id is 522858030   

ticket number: 355295


Forwarded your issue, soon you will get an answer.
Best Regards,
EXMO TEAM
legendary
Activity: 1222
Merit: 1003
Good day,
Exmo please check this ticket  #355492
Thank you

Hi There,
I'm checking
newbie
Activity: 7
Merit: 0
Good day,
Exmo please check this ticket  #355492
Thank you
newbie
Activity: 20
Merit: 0
hello exmo support

i did 1.688 eth deposit to my exmo wallet

transaction has more than 100 confirmations but eth didnt show up in my wallet

tx: 0x5f78f20d1280e1e77364b62b10474cf02b56f559c130fe921af88a3cbf726415

ticket no #354297

please fix it

thx

problem solved
thx
__________________________________________

but i have one more pending ticket # 354872

i did 1.58663677 eth deposit to my exmo wallet, tx has more than 100 confirmations, but eth didnt show up in my exmo wallet

tx:0x590a4dd53f7ee3b9f8ce64aaf348b38544134f76581be1aa4e8120e63b8559f4

can u please fix the problem

thx



Forwarded your ticket to support team.

Best Regards,
EXMO Team

problem solved
thx
legendary
Activity: 1222
Merit: 1003
Hello Exmo.
Two weeks ago I received error while creating withdrawal request. Balance was reduced by the withdrawal amount but the withdrawal request did not appear. I made ticket #323025 but this ticket has not yet been processed by the support service. Is there a schedule for processing requests? When will I receive my funds back?

We are checking your issue as well

Your ticket is fixed
newbie
Activity: 21
Merit: 0
Hello,

I did a creditcard withdrawal 4 days ago. It said it will max take 3 days to credit. I still didn't receive anything..

Support ticket 341885

Hi There,

your issue should to be fixed now

Hello.
I still didn't get my money.. Could you take another look?

Hi There,

What about now?
Hi again,
No, I still didn't receive anything..

Hi There,

Your funds was returned that you have made 3-4 days ago. For another transaction you need to wait as well. Because Withdraw on Mastercard/Visa can take up to 3 days.

Best Regards,
EXMO Team
And again after 3 days I received nothing at all..
legendary
Activity: 1222
Merit: 1003
Hello Exmo!
Please check ticket  #308943
Thank you very much.

Checking your ticket too

Best regards,
EXMO Team
legendary
Activity: 1222
Merit: 1003
hello exmo support

i did 1.688 eth deposit to my exmo wallet

transaction has more than 100 confirmations but eth didnt show up in my wallet

tx: 0x5f78f20d1280e1e77364b62b10474cf02b56f559c130fe921af88a3cbf726415

ticket no #354297

please fix it

thx

problem solved
thx
__________________________________________

but i have one more pending ticket # 354872

i did 1.58663677 eth deposit to my exmo wallet, tx has more than 100 confirmations, but eth didnt show up in my exmo wallet

tx:0x590a4dd53f7ee3b9f8ce64aaf348b38544134f76581be1aa4e8120e63b8559f4

can u please fix the problem

thx



Forwarded your ticket to support team.

Best Regards,
EXMO Team
legendary
Activity: 1222
Merit: 1003
Hello Exmo.
Two weeks ago I received error while creating withdrawal request. Balance was reduced by the withdrawal amount but the withdrawal request did not appear. I made ticket #323025 but this ticket has not yet been processed by the support service. Is there a schedule for processing requests? When will I receive my funds back?

We are checking your issue as well
legendary
Activity: 1222
Merit: 1003
hi exmo support,


i did 0.926792 eth deposit, but it didnt show at my exmo wallet, tx has more than 100 confirmations
tx: 0x19fc6551874d411f2310c69690a699e1f16cfe4921440ed8c2f29e57642cfb37

ticket number 350591

You issue is fixed!

Thank you for staying with us,
EXMO Team

yes it is solved. thank you for quick respond.

i have one more ticket pending now, details below
__________________________________________

i did -0.88500752 eth withdrawal from exmo account.
i says paid but in exmo system but there is no tx for this transfer. i havent recieved the eth yet.
ticket no 353311

please fix it
thx



Hi There, we are checking your issue. Soon you will get response.
legendary
Activity: 1222
Merit: 1003
Hello, I am getting error "Error 10325. Need to confirm the email" while trying to withdraw any currency. Please fix it as soon as possible. I sent you a ticket (348296) yesterday. Thanks

Email has been activated.
Best Regards,
Exmo Team
newbie
Activity: 20
Merit: 0
hello exmo support

i did 1.688 eth deposit to my exmo wallet

transaction has more than 100 confirmations but eth didnt show up in my wallet

tx: 0x5f78f20d1280e1e77364b62b10474cf02b56f559c130fe921af88a3cbf726415

ticket no #354297

please fix it

thx

problem solved
thx
__________________________________________

but i have one more pending ticket # 354872

i did 1.58663677 eth deposit to my exmo wallet, tx has more than 100 confirmations, but eth didnt show up in my exmo wallet

tx:0x590a4dd53f7ee3b9f8ce64aaf348b38544134f76581be1aa4e8120e63b8559f4

can u please fix the problem

thx

newbie
Activity: 1
Merit: 0
Hello Exmo.
Two weeks ago I received error while creating withdrawal request. Balance was reduced by the withdrawal amount but the withdrawal request did not appear. I made ticket #323025 but this ticket has not yet been processed by the support service. Is there a schedule for processing requests? When will I receive my funds back?
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