Topic: Forget about exchanger search! Use BestChange! (Read 13807 times)

What can you do if you make a mistake while sending your funds to the exchanger?

Quick answer: don’t panic.

Funds are often sent to an incorrect recipient due to a technical issue or a human error.

If you find yourself in a similar situation, immediately contact two support services:
- The exchanger’s support service;
- The support service of BestChange, since you have discovered the exchanger in our directory.

You can reach out to our support service via the feedback form on the Contacts page of our website. To help us address the issue, please provide the following details:
● Screenshots of your orders and receipts;
● Your transaction’s hash;
● Other data that you find relevant.

Please note: we do not provide technical support via social media. Email is the only channel our managers use for customer communications.

Hope you’ll never need to address an issue like that, but if you do, let it resolve quickly and fortunately!

Thank you for your questions.

Exchangers' operation is monitored automatically (for example, if the service has many complaints). At the same time, the monitor's administration directly controls the services' operation. If serious inconsistencies, violations, or ambiguous financial claims are detected, the exchanger can be excluded from the listing manually.

Such an exchanger will not be restored to the active listing until the monitor's administration has verified that the service has eliminated the inconsistencies identified.

https://imexchanger.pro aka https://Openchange.is or https://Openchange.cash SCAM exchanger has been continuously promoted until it is been disabled

https://bitcointalksearch.org/topic/scam-exchanger-imexchangerpro-aka-openchangecash-promoted-by-bestchangecom-5523844

1.5 month has passed, no money has been refunded to me, why are you ignoring my case

20k usd has been stollen by you and your exchanger

Verification is not possible on exchanges side!!!!!!!!!!!

=====================================

Here is Another bestchange scam below

https://www.bestchange.ru/openchange-exchanger.html?review=3088744


this guy bought his LTC from Bestchange exchanger and no wanted to sell it back to another Bestchange exchanger by no fucking way, his LTC has a high risk marks

@bestchange cut the bullshit!!!!!!!!!!!!! You and your so called "exchangers" are turned to SCAM!!!!!!!

I see only one patterns in Best-Scam-Change actions - as soon as someone sends higher amount of any cryptos, it as treated with with high risks marks and blocked

even my 100 XMR also which is complete nonsense if you ask me

what they do is they send a fraction of a coin like 0.0001 ltc in this case to the users address he/she paid from and perform Flipendo spell for Harry Potter

Client's address became a bad one for Hogh Risk marks, Amaizin init?

it's called - dusting attack https://en.wikipedia.org/wiki/Dusting_attack

to make it like user is doing something bad so they can fuck him up under any AML/KYC FATF and all this bullshit excuses

GREAT tactics!

Is it some kind of automated method, when you can't exactly determine the reason? Don't you have some record of your relations with each exchanger?
For example, how do you manage the case if they request a re-listing with the justification that they have corrected the deficiencies?

Finally, it would be useful if you could provide more information about Imexchanger, just because of brett6934's case. More transparency always helps to strengthen trust.

Exchangers may be disabled from the monitor for various reasons, including technical ones. Unfortunately, it is not possible to indicate specific points.

My Russian is not the best, I understood this rule as not sending more than two deposits in one order. I certainly understand brett6934 not wanting to give them personal data to pass KYC (would that be enough at all?), Imexchanger does not inspire me to trust even for any use, not that I would give them personal information.

I see that this exchanger is excluded from monitoring on Bestchange, can you explain the reason why?



https://www.bestchange.ru/imexchanger-exchanger-206.html

As we reported in the answer above, according to the information received from the exchanger, the user brett6934 created and paid for seven orders. Creating several orders in one direction in one exchanger while sending several transactions can be considered suspicious activity in splitting the deposit. Such actions are considered high-risk from the point of view of AML/CFT procedures aimed at combating money laundering and may be grounds for freezing funds and undergoing KYC. We have received the corresponding confirmations.

He explicitly claims that there was only one order - one transaction, and he did it several times, and that there were no splits into multiple parts. It sounds like someone isn't telling the truth.
Did you even ask for any evidence from the exchangers and user brett6934 to establish the facts? I assume that you do not represent the interests of your partner without checking on your part.

According to the information received from the exchanger, you created and paid for seven orders.Creating several orders in one direction in one exchanger while sending several transactions can be considered a suspicious activity in splitting the deposit. Such actions are considered high-risk from the point of view of AML/CFT procedures aimed at combating money laundering and may be grounds for freezing funds and undergoing KYC.

On the exchanger website, in the rules that you agreed to when creating an order, and on the order page, there is a warning that you should not split the deposit into several parts, screenshots: https://bc.to/hN0SQM, https://bc.to/oxDQBU.
Also, according to the exchanger's rules, the user undertakes, if necessary, to provide verification information to the exchanger, screenshot: https://bc.to/rcFXk0

The user agrees to the rules of the service when creating an order, screenshot: https://bc.to/GrL6y3
Your funds are not lost but temporarily blocked. You must provide the exchanger with the requested information to resolve the situation.



AML requirements apply to all financial and cryptocurrency services - these are the realities in which the crypto community currently finds itself, and there are no prerequisites for the criteria to be relaxed. You can direct your questions regarding AML to the regulators OFAC (USA) and FATF (Europe), regulators of the CIS countries, law enforcement agencies, and crypto services.
The key point to note is that any financial service worldwide must comply with AML/CFT requirements. Any crypto service can initiate the KYC procedure if any negative signs are detected, for example, if there is a High-Risk Score in a transaction or the deposit is split in one way or another.



On the page of any exchanger in the monitor, each user has access to all reviews about the service by type: active financial claims, settled financial claims, comments about the service, positive reviews, screenshot https://bc.to/J4cLOq.
Your review is still active https://www.bestchange.ru/imexchanger-exchanger.html?review=3033632

To move forward with solving the current situation, you need to undergo the KYC procedure. Your actions, manipulations, pressure, and categorical refusal to complete KYC only add negative signs to the assumption that the freezing of funds based on AML did not occur by accident.

Thank you for the information. Often, users leave reviews, and when the situation is resolved, they do not remove them from the monitor site or add a comment about the resolution of the problem. We requested the exchanger to clarify the situation regarding the user's review and will respond when we get the data.


The review system on the monitor site works as follows: according to our rules, a review of the “claim” type (highlighted in red) is available on the site if the client has not received funds from the exchanger and the due date has already passed. Both monitor staff and exchanger administrators try to respond to complaints and solve problems quickly. When the exchanger has resolved the situation, the review is converted to the “comment” type (highlighted in white). At the same time, all users can still see the review and comment on it.

We do not prohibit users from posting reviews on our website, including negative ones, and we do not delete reviews if they comply with the rules for their publication; more details in our FAQ https://www.bestchange.com/faq.html#deleted-review

Also, on the page of any exchanger in the monitor, each user has access to all reviews about the service by type: active financial claims, settled financial claims, comments about the service, positive reviews, screenshot https://bc.to/J4cLOq.

We would like to note that the size of a BTC faucet's one-time payment varies from 1 to 100 satoshi and is based on specific algorithms that depend on changes in the Bitcoin exchange rate and a regular increase in the number of BTC faucet climbers, which affects its overall budget. Also, some unscrupulous BTC faucet climbers try to circumvent the established time or financial limits in various ways.

Please note that the BTC faucet was created as a pleasant user bonus. You should not consider it as the primary option for earning money. Our resource does not require anything in return and tries to provide high-quality and convenient service.

i left it because i was fucked under AML SCAM, read my story https://bitcointalksearch.org/topic/scam-exchanger-imexchangerpro-aka-openchangecash-promoted-by-bestchangecom-5523844

and you are correct no response only robotic saying the same shit over and over again

one month - as a result i've seen no money returned to me and still fucked for 100 XMR(19700 USDT)


BestChange never did anything for the end-user in terms of the feedback, they still has no mobile version, obviously they live in 2006 and after all the money they make still cannot afford to issue a proper mobile version it is not that expensive

After all the money they have made it is not acceptable to have such a shity UI!!!
At least it is disrespectful to users because the major traffic comes from a smartphones users

if BestChange changes the feedback system to more realistic and honest for people to see real situation what is happening  they will loose a loot and nobody will be using Bestchange anymore, simply because the AML SCAM epidemy promoted by BestChange is outrages

Almost every single exchange promoted by Bestchange has AML scam report/feedback removed/hidden by Bestchange's admins

BestChange is not that BestChange as used to be - honest and trusted, now it turned into SCAM promoters and ripping of many many people


If BestChange had a reliable feedback system, i would never used any of the exchanges they recommend, they all have scam reports!!!

And now i was scammed myself because of bestchange hides negative feedbacks!!!

They also have a Russian version of the site, which also has a review section, otherwise completely independent from the EN version. So, for example, the feedback we're talking about here can be found at https://www.bestchange.ru/imexchanger-exchanger.html?review=3033632

Yes, a very large number of shortcomings of the BC monitoring feedback system were identified a long time ago, but somehow it still persists. The fact that an unreliable feedback system reduces trust in the entire monitoring system is ignored.

Maybe It's just me, but I am not seeing any response to this review ---> https://www.bestchange.com/swapter-exchanger.html?review=3025905
The only other complaint about the service was responded to and amicably resolved. Why was this other one just ignored? Am I missing something?

Honestly, I think the whole review or feedback system needs to be revamped.

they do respond but only to cover it up

Avoid bestchange scam promoter!

They are covering scammers who ripped me off for 100 XMR almost 20k USDT

BestChange, I always thought you guys respond to any negative scam accusation that comes up against a certain partner of yours. In this case, one was responded to and resolved while the other was completely ignored

Could you please help shade some light on why this happened because the user really seemed bitter about the service and complained about their support not reponding as well --> https://www.bestchange.com/swapter-exchanger.html

Do you want to say that you don't have much against multiaccount on your faucet and that there is no suspension because of it, but you only solve it with reduced rewards per claim?

In general, the IP match only won't be considered a violation. However, if all the family members use one device and then another, our system will automatically lower the awards for such wallets because of suspicious behavior.




Thank you for your idea. We will forward it to our developers and marketing specialists. They will evaluate the possibility of implementing this idea and make a conclusion about the potential effect of such an activity.

I think the purpose of the faucet is to get regular daily visits to the site. It helps with the ranking of the site, and it is a much better solution than paying for bot traffic, which they get nothing from. A couple of satoshis per visit is an acceptable price for the site owner.
At the same time, for example out of 1000 faucet claimers, there is a potential that at least a few percent will continue to use the service.

This idea would be highly welcome to the site visitors, but it would mean something else for Bestchange.

Those hourly visits by users due to the BTC faucet would drop, and I believe the high number of visits on the monitor due to the faucet helps the site to rank up highly when it comes to visitors statistics in exchange for the sats. This is probably where Bestchange benefits from.