First off, I want to be clear that my responses here are not intended as combative, i'm just addressing the comments made. I don't want you, or anyone else to think im "attacking" or trying to deviate from the situation.
I don't think you're understanding the current situation. You're basing your opinion on partial information you're getting through an internet forum.
Partial? I can only go by what you have written on this forum.
Right, that's exactly my point. For you to call us unprofessional, or judge our "backup plan" without even knowing what our "backup plan" is, is forming an opinion regarding a situation that you don't have a fair, full group of facts to form said opinion.
"It's quite easy to sit back and play Armchair Data Center Operator" ... now that I don't do ... I only comment on things people experience & what I have experienced myself.
Technically, that's exactly what you're doing. It's quite easy to play the role of a keyboard jockey and judge something that you don't know about. (I say "you don't know about" based off the fact that you don't know our cooling, our redundancy situation, or our "backup plans")...
"perfect storm" ... planning sorts that one.
Again. Based off the fact that you don't know what we have in the data center for cooling, or how it's set up, or what our redundancy is, you can't judge what the "perfect storm" is, or how you would plan. There's only so far your department of redundancy department can go. We unfortunately found out.
>> Out of curiosity, have you ever been in a data center?
>> Have you ever been in a data center that has 100 or more mining machines running at the same time?
No .. but should I? How would that help? If I said yes ... would that make my any reply diffrent? No ... When I choose a hosting solution it is based on cost/reliability/feedback/TEMPS/SLA and an averaged view from others in the forum community who have used them.
Would it make the reply different? Possibly. I don't know how you plan to plan, or what your knowledge of data center inner workings are.
I can only tell you this.. Mining machines break out unGodly heat. There's a reason all data centers aren't taking machines in.
IMO (and the reason I asked) if you have been down an aisle with multiple mining machines, you would know how fast the temperatures rise and once they have risen, that it isn't as easy as "flipping a switch" to bring them back to normal.
My reason for asking was, if you had been in a data center, versus a data center with a mining machine section, you get a better grasp on what the area is like.
Our stats from the past have been posted. We run a very cool, climate controlled data center, and as mentioned, that was one of the reasons people have gone with us.
Did we plan on losing AC units? Of course not.
Did we try to combat the rising temps when we had failures? Of course.
Could we plan on losing multiple units all at once? Yes, and we did. It's something that happens on an extremely rare basis, something that is considered the worst case scenario, and we executed the plan based off the threat of losing multiple units.
Did we bring in an emergency air unit to execute an emergency plan? Yes.
You stated that we didn't have a plan in place, when the fact is, we did, we executed, we are living in it right now.