justbit.io asks for KYC (their site say NO KYC) then confiscates my winnings

Russlenat

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Quote from: avp2306 on March 13, 2024, 05:49:00 PM

Quote from: Russlenat on March 13, 2024, 05:29:07 PM

Quote from: rodskee on March 11, 2024, 08:07:41 AM

Quote from: khaled0111 on March 10, 2024, 06:52:43 PM

Quote from: Russlenat on March 10, 2024, 05:17:31 PM

I guess before we sign up and use a site, we need to check if they have a license, and if they have a license we should assume that eventually they'll ask for a KYC because they are regulated.

The casino in question has a valid license and they state in their ToS that they may ask for kyc. The question is why they insist on promoting themselves as a non-kyc crypto casino! This is a blatant lie.
We may find them some excuses and understand it if they only impose it on high-risk players like those who use the casino to hide their criminal activities (money laundering and such). But asking every user who makes a withdrawal request to verify his identity for no valid reason is unacceptable.

That is misleading and that is also shows how lying and not trustworthy this kind of gambling site,
while there are still victims yet each gamblers must not only check their banners but instead check their
TOS because those are changes that they wanted to implement .
and for me this is how stupid this kind of casinos must never be trusted because of their attitude .

The reflects the reputation of the casino, I know they may advertise that they are a non KYC casino but us gamblers has to ensure if that is really true. Like I mentioned, we should check if they regulated or not, and assume they may require KYC if they are regulated.

There's always a crosschecking on our end and not just believe on the advertisements they are making that will provide us comfort since they all point out the TOS that we sign up during the registration process. Yes, they lie, we can contest on that, but the damage has already been done, we chould have avoided it if in the first place we are well aware and assume that this casino is lying, we don't trust liers, right?

Its total neglect to our part if we didn't check their TOS since from there we can check their rules and possible implementation that's the reason its important to check every details so that they would not use some reasons for us to get compromised and we already know about there rules also if there's changes happen. So I guess its still up to people if they believe on a casino saying that they are not KYC compliant but have license since for sure they are just hiding that requirements and better to be aware about that lies to avoid them.

There's nothing to be blame here but ourselves, we know that we will be in trouble in the future and yet we still use the service. Not every sweet promise are going to be followed by them. of course, they are marketing people to play with them, so they will give every promising statement just to attract them and that includes lying... when they say they will not require a KYC, well that could be partly true, but they didn't stress the reality that they might require overtime. In short, they are trying to trick us while they are still safe from the regulators.

Quote from: avp2306 on March 13, 2024, 05:49:00 PM

This is why I always choose reputable casino since we are confident that they don't fool us.

Best thing to do as a gambler.. if we make mistakes, we learn from it... or just do the research so we don't need to learn from our own mistake but other people. When it comes to money we should be carefull and if we do not do research, it's still us that will suffer in the end.

Quote from: yahoo62278 on March 13, 2024, 06:22:07 PM

If a casino advertises no KYC for crypto users, then it should be held to that standard IMO. You either have no KYC or you have it, if you are going to use KYC in select cases, then you cannot use the banner no KYC. Seems pretty simple. Feels like a site uses that banner to attract customers and fuck em if they win.

If we fall to their trap we will loss easily. We might be able to create a scam accusation about them, destroy their rpeutation but our money is gone....

arwin100

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Quote from: Yaunfitda on March 14, 2024, 01:01:42 AM

Quote from: teamsherry on March 13, 2024, 05:50:22 PM

The confusion here is that you didn't read their terms and conditions, they might have just said no kyc to convince you make deposit, cause many sites doesn't request KYC for deposit but only after you want to withdraw.

That's why it's good to read terms and conditions, cause if you did you won't find yourself in this mess right now.

I think such casinos that lie when doing promotion are not honest and are trying to mislead users into making deposits, but as users we should always do the extra check to make sure we don't fall I to such traps.

Wrong, that is already a trap for gamblers, so there is no confusion, it's more of misleading their customers to deposit and play and hope that they will lose money so there will be no KYC for them. But as soon as they started to win and win big, this casino suddenly started to ask for KYC where in their site it's says no KYC. I think gamblers now are more intelligent than before, 90% could have been researching casino's ToS first before making their first deposit. I know it's a never ending dilemma for gamblers in crypto casinos, but I guess this kind of attempts to mislead is done on purpose like in this case and it's obvious a scam attempt.

Its really a trap since they won't say they are not KYC compliant if they plan to implement it on future. Its deceiving market tactics and a casino engaging on this kind of practice should not be trusted. They fool people at first when they introduce their casino to gamblers here so there's high chances that they deceive their gamblers when there's huge money will be deposit on their casino. If they are trying to gain a reputation in gambling industry they should not fool their costumers. If a new casino will say that they are not Kyc compliant casino and when I check their TOS there's written information about possible Kyc implementation then I will not spend sometime in that casino and think that they are scam.

Yaunfitda

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Quote from: teamsherry on March 13, 2024, 05:50:22 PM

The confusion here is that you didn't read their terms and conditions, they might have just said no kyc to convince you make deposit, cause many sites doesn't request KYC for deposit but only after you want to withdraw.

That's why it's good to read terms and conditions, cause if you did you won't find yourself in this mess right now.

I think such casinos that lie when doing promotion are not honest and are trying to mislead users into making deposits, but as users we should always do the extra check to make sure we don't fall I to such traps.

Wrong, that is already a trap for gamblers, so there is no confusion, it's more of misleading their customers to deposit and play and hope that they will lose money so there will be no KYC for them. But as soon as they started to win and win big, this casino suddenly started to ask for KYC where in their site it's says no KYC. I think gamblers now are more intelligent than before, 90% could have been researching casino's ToS first before making their first deposit. I know it's a never ending dilemma for gamblers in crypto casinos, but I guess this kind of attempts to mislead is done on purpose like in this case and it's obvious a scam attempt.

kotajikikox

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Quote from: yahoo62278 on March 13, 2024, 06:22:07 PM

If a casino advertises no KYC for crypto users, then it should be held to that standard IMO. You either have no KYC or you have it, if you are going to use KYC in select cases, then you cannot use the banner no KYC. Seems pretty simple. Feels like a site uses that banner to attract customers and fuck em if they win.

A typical scam site without label .

this has been the issue of some casino lately that promote their site to be KYC free but if you read the TOS ?there you will find that they can ask for some special reason.

if they are not completely KYC free then do not promote as one.

yahoo62278

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If a casino advertises no KYC for crypto users, then it should be held to that standard IMO. You either have no KYC or you have it, if you are going to use KYC in select cases, then you cannot use the banner no KYC. Seems pretty simple. Feels like a site uses that banner to attract customers and fuck em if they win.

teamsherry

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The confusion here is that you didn't read their terms and conditions, they might have just said no kyc to convince you make deposit, cause many sites doesn't request KYC for deposit but only after you want to withdraw.

That's why it's good to read terms and conditions, cause if you did you won't find yourself in this mess right now.

I think such casinos that lie when doing promotion are not honest and are trying to mislead users into making deposits, but as users we should always do the extra check to make sure we don't fall I to such traps.

avp2306

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Quote from: Russlenat on March 13, 2024, 05:29:07 PM

Quote from: rodskee on March 11, 2024, 08:07:41 AM

Quote from: khaled0111 on March 10, 2024, 06:52:43 PM

Quote from: Russlenat on March 10, 2024, 05:17:31 PM

I guess before we sign up and use a site, we need to check if they have a license, and if they have a license we should assume that eventually they'll ask for a KYC because they are regulated.

The casino in question has a valid license and they state in their ToS that they may ask for kyc. The question is why they insist on promoting themselves as a non-kyc crypto casino! This is a blatant lie.
We may find them some excuses and understand it if they only impose it on high-risk players like those who use the casino to hide their criminal activities (money laundering and such). But asking every user who makes a withdrawal request to verify his identity for no valid reason is unacceptable.

That is misleading and that is also shows how lying and not trustworthy this kind of gambling site,
while there are still victims yet each gamblers must not only check their banners but instead check their
TOS because those are changes that they wanted to implement .
and for me this is how stupid this kind of casinos must never be trusted because of their attitude .

The reflects the reputation of the casino, I know they may advertise that they are a non KYC casino but us gamblers has to ensure if that is really true. Like I mentioned, we should check if they regulated or not, and assume they may require KYC if they are regulated.

There's always a crosschecking on our end and not just believe on the advertisements they are making that will provide us comfort since they all point out the TOS that we sign up during the registration process. Yes, they lie, we can contest on that, but the damage has already been done, we chould have avoided it if in the first place we are well aware and assume that this casino is lying, we don't trust liers, right?

Its total neglect to our part if we didn't check their TOS since from there we can check their rules and possible implementation that's the reason its important to check every details so that they would not use some reasons for us to get compromised and we already know about there rules also if there's changes happen. So I guess its still up to people if they believe on a casino saying that they are not KYC compliant but have license since for sure they are just hiding that requirements and better to be aware about that lies to avoid them. This is why I always choose reputable casino since we are confident that they don't fool us.

Russlenat

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Quote from: rodskee on March 11, 2024, 08:07:41 AM

Quote from: khaled0111 on March 10, 2024, 06:52:43 PM

Quote from: Russlenat on March 10, 2024, 05:17:31 PM

I guess before we sign up and use a site, we need to check if they have a license, and if they have a license we should assume that eventually they'll ask for a KYC because they are regulated.

The casino in question has a valid license and they state in their ToS that they may ask for kyc. The question is why they insist on promoting themselves as a non-kyc crypto casino! This is a blatant lie.
We may find them some excuses and understand it if they only impose it on high-risk players like those who use the casino to hide their criminal activities (money laundering and such). But asking every user who makes a withdrawal request to verify his identity for no valid reason is unacceptable.

That is misleading and that is also shows how lying and not trustworthy this kind of gambling site,
while there are still victims yet each gamblers must not only check their banners but instead check their
TOS because those are changes that they wanted to implement .
and for me this is how stupid this kind of casinos must never be trusted because of their attitude .

The reflects the reputation of the casino, I know they may advertise that they are a non KYC casino but us gamblers has to ensure if that is really true. Like I mentioned, we should check if they regulated or not, and assume they may require KYC if they are regulated.

There's always a crosschecking on our end and not just believe on the advertisements they are making that will provide us comfort since they all point out the TOS that we sign up during the registration process. Yes, they lie, we can contest on that, but the damage has already been done, we chould have avoided it if in the first place we are well aware and assume that this casino is lying, we don't trust liers, right?

rodskee

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Quote from: khaled0111 on March 10, 2024, 06:52:43 PM

Quote from: Russlenat on March 10, 2024, 05:17:31 PM

I guess before we sign up and use a site, we need to check if they have a license, and if they have a license we should assume that eventually they'll ask for a KYC because they are regulated.

The casino in question has a valid license and they state in their ToS that they may ask for kyc. The question is why they insist on promoting themselves as a non-kyc crypto casino! This is a blatant lie.
We may find them some excuses and understand it if they only impose it on high-risk players like those who use the casino to hide their criminal activities (money laundering and such). But asking every user who makes a withdrawal request to verify his identity for no valid reason is unacceptable.

That is misleading and that is also shows how lying and not trustworthy this kind of gambling site,
while there are still victims yet each gamblers must not only check their banners but instead check their
TOS because those are changes that they wanted to implement .
and for me this is how stupid this kind of casinos must never be trusted because of their attitude .

Taskford

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Quote from: khaled0111 on March 10, 2024, 06:52:43 PM

Quote from: Russlenat on March 10, 2024, 05:17:31 PM

I guess before we sign up and use a site, we need to check if they have a license, and if they have a license we should assume that eventually they'll ask for a KYC because they are regulated.

The casino in question has a valid license and they state in their ToS that they may ask for kyc. The question is why they insist on promoting themselves as a non-kyc crypto casino! This is a blatant lie.
We may find them some excuses and understand it if they only impose it on high-risk players like those who use the casino to hide their criminal activities (money laundering and such). But asking every user who makes a withdrawal request to verify his identity for no valid reason is unacceptable.

They mislead there gamblers for telling that they are a non KYC compliant casino and I will never trust a casino who claims like that but at the end when withdrawal request has been executed they implement this Kyc and will give a reason it just for verification. This one should need to look after by people on those casino since if they mislead or tell a lie about it then better for them to have a doubt and always read their TOS to know if their statement is true so people they can't use the word they didn't read the TOS that's why they have rights to compromise their user since for them they violate their rules for not partaking on their random KYC verification made.

nakamura12

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I haven't checked the entire platform but if there's a statement on their website that they can ask KYC anytime if someone is being very suspicious on their platform and that's why they ask for KYC when they claimed that they don't ask for KYC when you withdraw and play on their gambling site. Many people have already know s gambling site that is like that where KYC is not a must for you to play and gamble but they will ask KYC if you are being suspicious or doing suspicious activity.

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Quote from: Russlenat on March 10, 2024, 05:17:31 PM

I guess before we sign up and use a site, we need to check if they have a license, and if they have a license we should assume that eventually they'll ask for a KYC because they are regulated.

The casino in question has a valid license and they state in their ToS that they may ask for kyc. The question is why they insist on promoting themselves as a non-kyc crypto casino! This is a blatant lie.
We may find them some excuses and understand it if they only impose it on high-risk players like those who use the casino to hide their criminal activities (money laundering and such). But asking every user who makes a withdrawal request to verify his identity for no valid reason is unacceptable.

Russlenat

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Quote from: Haunebu on March 10, 2024, 07:05:45 AM

Quote from: Taskford on March 10, 2024, 03:18:45 AM

Sad to see this you let them get your money just like that but anyways its your choice not to give what they want since maybe your the type of guy that value your privacy over the money. So I guess this is constant reminder to anyone that they should not be fooled by No KYC needed claims by a casino and its really better to read there TOS since you may know everything that might possible to implement so people would not get surprised about sudden things that they don't like to ask.

There are many, many people out there who value their privacy over everything else and op is just one of them. Everyone needs to remember the fact that any crypto gambling site except decentralised ones can ask for KYC at any point of time period.

I guess before we sign up and use a site, we need to check if they have a license, and if they have a license we should assume that eventually they'll ask for a KYC because they are regulated. They might not ask the start but we have to be aware of that. Sometimes people who promote a site will just make false advertisements just to attract gamblers, but what really in the TOS is the valid one, and that TOS will not stay forever, it could based on the discretion of the operator, and there's nothing we can do but to comply.

Only those truly decentralized casino does not require a KYC, but how confident are we using them?

Quote from: Haunebu on March 10, 2024, 07:05:45 AM

Quote from: Taskford on March 10, 2024, 03:18:45 AM

I don't know what you mean in that bolded text but hopefully you didn't include this forum which does something negative to you.

You misunderstood him. He meant to say that there are many sites like this forum where he can warn people to stay away from the Casbit group.

Agree, that's the correct interpretation.

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Quote from: Taskford on March 10, 2024, 03:18:45 AM

Sad to see this you let them get your money just like that but anyways its your choice not to give what they want since maybe your the type of guy that value your privacy over the money. So I guess this is constant reminder to anyone that they should not be fooled by No KYC needed claims by a casino and its really better to read there TOS since you may know everything that might possible to implement so people would not get surprised about sudden things that they don't like to ask.

There are many, many people out there who value their privacy over everything else and op is just one of them. Everyone needs to remember the fact that any crypto gambling site except decentralised ones can ask for KYC at any point of time period.

Quote from: Taskford on March 10, 2024, 03:18:45 AM

I don't know what you mean in that bolded text but hopefully you didn't include this forum which does something negative to you.

You misunderstood him. He meant to say that there are many sites like this forum where he can warn people to stay away from the Casbit group.

Taskford

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Quote from: CH.TH on March 09, 2024, 10:32:50 AM

Quote from: Fivestar4everMVP on March 09, 2024, 09:45:00 AM

Quote from: CH.TH on March 09, 2024, 08:47:31 AM

Fivestar4everMVP, bitterguy28

You are absolutely right, the fault is entirely mine, I am not going to file a claim, the money is lost - useful experience has been gained, albeit at a high price.

The purpose of my post is to inform other players about one of the traps used by the casino. You should not believe in the absence of KYC and under no circumstances play in the 6 other casinos of Casbit Group N.V.

I don't know how rich you are but if I was you, I honestly will not let my $2200 go just like that, for this is a lot of money in my country, and when I say "a lot of money" I mean it's really a huge amount of money when converted to my country's local currency.

If I was you, what I did do is give them what they want and get my money out, and they will never see me again, but on the other hand, if my privacy is so very important to me that I cant just risk revealing who I am to any online centralized entity, then I will hire someone else who doesn't mind revealing their identity to do the kyc for me, it could be a friend or family member, someone who will truly see reasons and understand, and of course, I could let him or her have like $200 to $500 when the money is withdrawn, atleast for their time and effort.
I honestly will never leave my money, not even a $100 for an online casino, except the casino shut down or outrightly stopped processing withdrawals while my money is in their custody.

Thanks for the recommendations, but I will not give them a compelling reason to block my account and appropriate the money for themselves according to the established rules.
Let the money hang in the account, and I will introduce as many players as possible to the fraudulent activities of the Casbit Group N.V. casino group. This forum is just one of hundreds...

Sad to see this you let them get your money just like that but anyways its your choice not to give what they want since maybe your the type of guy that value your privacy over the money. So I guess this is constant reminder to anyone that they should not be fooled by No KYC needed claims by a casino and its really better to read there TOS since you may know everything that might possible to implement so people would not get surprised about sudden things that they don't like to ask. I don't know what you mean in that bolded text but hopefully you didn't include this forum which does something negative to you.

bitterguy28

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Quote from: CH.TH on March 09, 2024, 08:47:31 AM

Quote from: bitterguy28 on March 09, 2024, 08:31:58 AM

Quote from: CH.TH on March 09, 2024, 07:21:08 AM

Why didn't I find this forum earlier??? I fell into the same trap as the author of the thread.

This casino positions itself as a cryptocurrency casino without verifying the player’s identity, as indicated by the banner on the main page “NO KYC for crypto players”. However, according to the rules (42.1), the casino can request KYC at any time for any withdrawal, including when playing with cryptocurrencies.

I believed them and played with cryptocurrencies, but upon payment they demanded that I go through the KYC. If they had not lured me with an advertising banner, I would not have even registered because for me anonymity during the game is the most important thing! I am not going to provide documents, and my payment of $2200 is frozen.

In fact, Justbit is misleading new players by luring them in with false information.

p.s. A year has passed since the first message in this thread, and this damn banner is still hanging on the main page, which indicates that the casino is fraudulent.

You don't need this forum just to find the casino you will be dealing is scam or not because a simple search in Google will drive you to whatever this casino is facing,
anyway you have already scammed and better use this as knowledge to never engage in any gambling site that you did not dig deeper, or better to ask this community first before dealing in any site in the future.

Fivestar4everMVP, bitterguy28

You are absolutely right, the fault is entirely mine, I am not going to file a claim, the money is lost - useful experience has been gained, albeit at a high price.

The purpose of my post is to inform other players about one of the traps used by the casino. You should not believe in the absence of KYC and under no circumstances play in the 6 other casinos of Casbit Group N.V.

Good to hear that mate and from my understanding OP already given up to what will be his claim here , and like what I said there are so much casino here that proven to be not just safer but also generous to their players , I need not to mention one because you can easily check them in this very section you are posting.

tread93

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Quote from: Uhwuchukwu53 on March 09, 2024, 08:11:33 AM

Quote from: Lucius on April 13, 2023, 05:37:43 AM

Maybe every casino should be more precise in their statements, especially those that can be interpreted in different ways. The OP is definitely right when he says that he was guided by what he read, but unfortunately things are never that simple, because the real truth is always hidden in the TOS and is written in small letters.

I don't think there is a single online casino that is completely KYC-free unless it is something illegal, which is of course a completely different story.

Op are right I have come across as situation where it's stated no KYC but at the end I was facing KYC issue that make me losses my coin. They have some hidden information just like fiat bank operator not all information is written to be seen clearly you can only get to know you have signed in certain things you need not to when you have deep challenges they will reveal to you those hidden things.

Its funny, its like you need to become your own private investigator these days. Always read the fine print! It is fine for a reason! More often than not it is always going to be directed towards the other parties interest or in this case a clever trick to get you to trust in them thinking you can get away scott free and then they rug pull you with the KYC hammer. I mean to Lucius point the truth is always hidden in the TOS, the TCs, the MSA, the whatever legal contract they got you to agree to!

CH.TH

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Quote from: Fivestar4everMVP on March 09, 2024, 09:45:00 AM

Quote from: CH.TH on March 09, 2024, 08:47:31 AM

Fivestar4everMVP, bitterguy28

You are absolutely right, the fault is entirely mine, I am not going to file a claim, the money is lost - useful experience has been gained, albeit at a high price.

The purpose of my post is to inform other players about one of the traps used by the casino. You should not believe in the absence of KYC and under no circumstances play in the 6 other casinos of Casbit Group N.V.

I don't know how rich you are but if I was you, I honestly will not let my $2200 go just like that, for this is a lot of money in my country, and when I say "a lot of money" I mean it's really a huge amount of money when converted to my country's local currency.

If I was you, what I did do is give them what they want and get my money out, and they will never see me again, but on the other hand, if my privacy is so very important to me that I cant just risk revealing who I am to any online centralized entity, then I will hire someone else who doesn't mind revealing their identity to do the kyc for me, it could be a friend or family member, someone who will truly see reasons and understand, and of course, I could let him or her have like $200 to $500 when the money is withdrawn, atleast for their time and effort.
I honestly will never leave my money, not even a $100 for an online casino, except the casino shut down or outrightly stopped processing withdrawals while my money is in their custody.

Thanks for the recommendations, but I will not give them a compelling reason to block my account and appropriate the money for themselves according to the established rules.
Let the money hang in the account, and I will introduce as many players as possible to the fraudulent activities of the Casbit Group N.V. casino group. This forum is just one of hundreds...

Fivestar4everMVP

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Quote from: CH.TH on March 09, 2024, 08:47:31 AM

Fivestar4everMVP, bitterguy28

You are absolutely right, the fault is entirely mine, I am not going to file a claim, the money is lost - useful experience has been gained, albeit at a high price.

The purpose of my post is to inform other players about one of the traps used by the casino. You should not believe in the absence of KYC and under no circumstances play in the 6 other casinos of Casbit Group N.V.

I don't know how rich you are but if I was you, I honestly will not let my $2200 go just like that, for this is a lot of money in my country, and when I say "a lot of money" I mean it's really a huge amount of money when converted to my country's local currency.

If I was you, what I did do is give them what they want and get my money out, and they will never see me again, but on the other hand, if my privacy is so very important to me that I cant just risk revealing who I am to any online centralized entity, then I will hire someone else who doesn't mind revealing their identity to do the kyc for me, it could be a friend or family member, someone who will truly see reasons and understand, and of course, I could let him or her have like $200 to $500 when the money is withdrawn, atleast for their time and effort.
I honestly will never leave my money, not even a $100 for an online casino, except the casino shut down or outrightly stopped processing withdrawals while my money is in their custody.

CH.TH

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Quote from: bitterguy28 on March 09, 2024, 08:31:58 AM

Quote from: CH.TH on March 09, 2024, 07:21:08 AM

Why didn't I find this forum earlier??? I fell into the same trap as the author of the thread.

This casino positions itself as a cryptocurrency casino without verifying the player’s identity, as indicated by the banner on the main page “NO KYC for crypto players”. However, according to the rules (42.1), the casino can request KYC at any time for any withdrawal, including when playing with cryptocurrencies.

I believed them and played with cryptocurrencies, but upon payment they demanded that I go through the KYC. If they had not lured me with an advertising banner, I would not have even registered because for me anonymity during the game is the most important thing! I am not going to provide documents, and my payment of $2200 is frozen.

In fact, Justbit is misleading new players by luring them in with false information.

p.s. A year has passed since the first message in this thread, and this damn banner is still hanging on the main page, which indicates that the casino is fraudulent.

https://ibb.co/YLF7QX8

https://ibb.co/MkptXqG

You don't need this forum just to find the casino you will be dealing is scam or not because a simple search in Google will drive you to whatever this casino is facing,
anyway you have already scammed and better use this as knowledge to never engage in any gambling site that you did not dig deeper, or better to ask this community first before dealing in any site in the future.

Fivestar4everMVP, bitterguy28

You are absolutely right, the fault is entirely mine, I am not going to file a claim, the money is lost - useful experience has been gained, albeit at a high price.

The purpose of my post is to inform other players about one of the traps used by the casino. You should not believe in the absence of KYC and under no circumstances play in the 6 other casinos of Casbit Group N.V.

Topic: justbit.io asks for KYC (their site say NO KYC) then confiscates my winnings (Read 1292 times)