justbit.io asks for KYC (their site say NO KYC) then confiscates my winnings - page 9.

_act_

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Quote from: sujonali1819 on April 13, 2023, 03:10:38 AM

See point 14, where they clearly said they reserve the right to ask for valid identification of a user under the KYC procedure for some cases. For asking KYC you can not say they are scams. Maybe they have found something suspicious.

They stated it that KYC is required for withdraw. Check it again.

But if the user is suspicious, they can ask for KYC again. I have seen many sites that like doing that, asking for KYC again or asking for another documents to make sure that the user is not trying to manipulate with fake identity.

Betesports

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Quote from: Oshosondy on April 13, 2023, 03:04:06 AM

A gambling site can state that you do not need to provide KYC before you can withdraw, but know that it would also be stated that they can ask for KYC at anytime. Those gamblings sites are centralized, because they do not require KYC for withdraw do not mean they can not request for KYC at anytime.

It requires KYC.

https://justbit.io/pl/policy/payment

Quote

2. To withdraw funds from the account, the user is required to complete identity verification through kyc procedure at his user’s account. justbit reserves the right to check user’s identity and source of deposited funds prior to processing payouts and to hold withdrawals for the time needed to check the user’s identity. in case of false personal data provided by the user, the withdrawal can be denied and the user account can be cancelled. the user will be informed thereof by email noted at his/her user’s account.

They Have also FIAT deposits and withdrawals. Why you state "NO KYC FOR CRYPTO PLAYERS" in the middle of the front page of their site if you will request for KYC anyway?!

Quote from: Cantsay on April 13, 2023, 03:14:45 AM

Op, is this your first withdrawal? Because according to gamblingbro.com it stats that you don't have to complete kyc for your first withdrawal.
Although that review written by gamblingbro was made a long time ago so it seems like they have made some changes in the way they do things, I'm not able to give an explicit answer to your question because I haven't used the casino before (not planning to anyway).

P.s typing when the first post came, so according to his post they stated in their policy that KYC is required, now may I ask Op did you bother to go through their Terms on withdrawal, deposit, staggering requirement and restricted countries? If not then I might shift the blame to you a little.

If they have any representative here in bitcointalk then you should try reaching out to them so that they can clear the air on this issue.

SIR, in the middle of their page they have just "NO KYC for Crypto Players" statement. I really don't see the point to check the terms anymore if this is stated in the front page. If it was for KYC I would play on Betfair, Pinnacle and WIlliamHIll not in some shitty sportsbook like this

Cantsay

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Op, is this your first withdrawal? Because according to gamblingbro.com it stats that you don't have to complete kyc for your first withdrawal.
Although that review written by gamblingbro was made a long time ago so it seems like they have made some changes in the way they do things, I'm not able to give an explicit answer to your question because I haven't used the casino before (not planning to anyway).

P.s typing when the first post came, so according to his post they stated in their policy that KYC is required, now may I ask Op did you bother to go through their Terms on withdrawal, deposit, staggering requirement and restricted countries? If not then I might shift the blame to you a little.

If they have any representative here in bitcointalk then you should try reaching out to them so that they can clear the air on this issue.

Betesports

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Quote from: Plaguedeath on April 13, 2023, 03:08:58 AM

There's no mentioned if the casino will not ask KYC if you're use cryptocurrency to play, see the terms below:

Quote from: https://justbit.io/policy/kyc/

Know your customer (kyc)

After registration process the User shall provide JustBit with valid identification information under these Know Your Customer (KYC) procedures. The User shall undergo KYC procedure after completing the registration of User’s Account and:

   Before first withdrawal of funds irrespective of the amount;
   In case of a deposit for the sum equal to or exceeding 2000 euros or its equivalent in virtual currency;
   In case of depositing in amount of 7 500 euros (or its equivalent in virtual currency) or more (by several installments) by the same User during a month.

Virtual currency is cryptocurrency and it has been mentioned they will ask to submit KYC in your first withdrawal, so it's your fault for not check the terms carefully. I don't know where and how you can make a conclusion gamble using cryptocurrency is free from KYC.

Are you joking me?! Check the front page of their site. It states explicitly "No KYC for crypto players"

efialtis

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That`s interesting because only ~2 weeks ago I had a "debate" with the justbit affiliate management and they asked me to edit our review, which states that "KYC is unusual but may be requested if deemed necessary". We decided not to remove it, because just like almost every crypto casino, they still have that term in their TOS, and here we are, me stumbling across this thread.

I have just emailed them and share the thread link with them.

Nb. KYC crypto casinos --> never-ending dilemma

sujonali1819

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Any official information about they never ask for KYC from their user? I just have visited the site and try to read their terms and KYC policy. what I have found there.

See point 14, where they clearly said they reserve the right to ask for valid identification of a user under the KYC procedure for some cases. For asking KYC you can not say they are scams. Maybe they have found something suspicious.

Plaguedeath

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There's no mentioned if the casino will not ask KYC if you're use cryptocurrency to play, see the terms below:

Quote from: https://justbit.io/policy/kyc/

Know your customer (kyc)

After registration process the User shall provide JustBit with valid identification information under these Know Your Customer (KYC) procedures. The User shall undergo KYC procedure after completing the registration of User’s Account and:

   Before first withdrawal of funds irrespective of the amount;
   In case of a deposit for the sum equal to or exceeding 2000 euros or its equivalent in virtual currency;
   In case of depositing in amount of 7 500 euros (or its equivalent in virtual currency) or more (by several installments) by the same User during a month.

Virtual currency is cryptocurrency and it has been mentioned they will ask to submit KYC in your first withdrawal, so it's your fault for not check the terms carefully. I don't know where and how you can make a conclusion gamble using cryptocurrency is free from KYC.

Oshosondy

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A gambling site can state that you do not need to provide KYC before you can withdraw, but know that it would also be stated that they can ask for KYC at anytime. Those gamblings sites are centralized, because they do not require KYC for withdraw do not mean they can not request for KYC at anytime.

It requires KYC.

https://justbit.io/pl/policy/payment

Quote

2. To withdraw funds from the account, the user is required to complete identity verification through kyc procedure at his user’s account. justbit reserves the right to check user’s identity and source of deposited funds prior to processing payouts and to hold withdrawals for the time needed to check the user’s identity. in case of false personal data provided by the user, the withdrawal can be denied and the user account can be cancelled. the user will be informed thereof by email noted at his/her user’s account.

Betesports

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Hi there

I have been playing some time now on justbit.io. Won some money, and my account stands approx 8 mbtc. I asked to withdraw 5 mbtc and today they asked me for KYC procedure (ID and other stuff). By their site states explicitly that they do not ask for KYC if crypto was used to deposit. Update: They confiscated today all my winnings without any other notice, nor waiting for me to send them the documents.

Topic: justbit.io asks for KYC (their site say NO KYC) then confiscates my winnings - page 9. (Read 1292 times)