Why didn't I find this forum earlier??? I fell into the same trap as the author of the thread.
This casino positions itself as a cryptocurrency casino without verifying the player’s identity, as indicated by the banner on the main page “NO KYC for crypto players”. However, according to the rules (42.1), the casino can request KYC at any time for any withdrawal, including when playing with cryptocurrencies.
I believed them and played with cryptocurrencies, but upon payment they demanded that I go through the KYC. If they had not lured me with an advertising banner, I would not have even registered because for me anonymity during the game is the most important thing! I am not going to provide documents, and my payment of $2200 is frozen.
In fact, Justbit is misleading new players by luring them in with false information.
p.s. A year has passed since the first message in this thread, and this damn banner is still hanging on the main page, which indicates that the casino is fraudulent.
I will blame you for just one reason, and that reason is that, you saw and read, and also understood what their terms or service said in the section you mentioned, which clearly stated that they have the right to request addictional kyc imformation from their customer for any withdrawals, "Any withdrawals" there simply means any withdrawals, doesn't matter whether you are withdrawing in crypto or not, and this automatically means that, the "no kyc for crypto players" banner they displayed on their home page is completely irrelevant.
If you sue this casino for example, what the lawyers will work with is what is written in their terms and conditions, not what is displayed on their home page, I personally do not see this as fair, but all the same, it's what it is.
When you saw and read and understand what they wrote in their terms of service about requesting kyc for ANY WITHDRAWALS, you simply should have just ignore the banner on their home page and look for another casino if you know that kyc is not your thing, but then, you went ahead to register, deposit and play, this is your mistake and I blame you for it.
This days, it's hard to find a casino where kyc is not present, and currently, if you find a casino that claims to be kyc free, doubt such casino, for the casino is either ran by scammers looking for all means to get people to deposit money the people will never be able to withdraw again, or the casino is desperate for customers and will do any thing to lure customers in.