Hi everyone,
I'm writing you to seek for help as I never won anything in my life
and I managed to win 3 jackpots in LTC casino in 2 months in my favourite slot but the casino blocked my account and never even sent me an email to let me know why or letting me know they would have done an investigation.
I discovered that myself from the chat operator who only kept telling me to wait and be patient without telling me what was going beside that they were checking with the game provider of the winnings were legitimate.
To start with i have played over 15k in on this casino, opened 4 accounts as everytime i was playing too much i put my account on time out as the chat operator refused to close my account.
I have read the site F&Q and it states that LTC casino highly suggest the opening of new accounts, I can share the link or the screenshot.
I initially won a jackpot but unfortunately lost it all playing it again as their withdrawal option are 15 ltc daily ,a good way for the casino to get their money back.
I have played a lot and spend a lot of time playing at the same slots as this is my taste and after 3 more accounts between breaks ( everytime I lost lot i put the account on break) and when I wanted to play again I opened a new one which was allowed. At one point I started to believe the games were rigged as the amount of money and time spent didn't make sense on not getting any wins and tried to close my account but the chat operators told me they couldn't and wheni mentioned that vulnerable players were at risk ge ruthlessly told me : " just don't play".
They eventually removed the break option too.
I did complained as i felt just because a casino is not licensed they coyld have be more sensible about problem gamblers, but tthey didnt care at not point the banned or blocked my account as I kept playing more money trying to win some of the money lost. I have wasted well over 15k till one day i managed to win 2 jackpots between days ,one of 300 ltc and than i kept playing with max bet ( there is not restrictions on max bet ) and I win the biggest jackpot ; 900 Ltc .
I can't describe my happiness as I'm a big looser in gambling and never won a dime and felt God was on my side for once!
Little prepared me for what came next!
it has been two weeks that my account has been closed.
The casino never email me to let me know that they had to do an investigation, I discover that trhough the chat operator,who simply told me to be patient and wait as I would have recieved an email after the game provider would have checked the winning in case of cheating.
I never won anything big so I felt safe and thought perhaps was the casino procedure, eventough I thought was strange that they didn't email me to let me know.
I waited a week and not sign from management and the chat operator kept telling me the same mantra,so I decided to contact the game provider to see at what point they were with the investigation.
The game provider emailed me back that the checks were done and they instructed the casino ,but the chat operator denied the claim ,till I send the a proof of the email and then they said to keep wait till the managers would email me.
They never did.
So I open a complaint in a gambling site and magically the rappresentative replied saying that the game provider could have been wrong because they had issue with another slot.
They say they have reason to believe I was writing from uk but they weren't sure as that would have make any difference if they promote players to use vpn and anonymity.
They said that I could have used a bug or a special software to trick the system and lots slandering assumptions.
Now I would like to know how can be possible that a casino refuse to close an account when a player asks for it but they close it and ban the ip once the player wins lots of money?
I have 1496 LtC in my account and it is a lot of money for me and the fact that the casino is using so many excuses when they brag to be an anonymous casino, they promote the use of vpn and multiples emails.
There is plenty of unlicensed casino that are honest and i really want to believe that LTC is acting in good faith but of they were why they never made any sort of communication with me?
How can it be possible that the game provider is wrong?
I know for a fact I did not cheat, I'm not that clever, I wish I was but I can't make bugs, and the only bugs I know are animals.
Is there anyone that can put me in direct contact with the management?
I can prove that I'm not a gang as they trying to picture me with.
I am amaze that if one spends a fortune they are ok with but once they wins and yes I did win the jackpots but I played lots of money and mostly lots of time.
Did they assume was impossible to win? this how I felt when I kept loosing,yet they got my money from my deposits and took the winnings.
How can a casino acts in such ways?
I can provide the screenshot of my last jackpots winning as I couldn't believe it myself .
How come the casino is acting this way?
I would like to know of anyone had similar experiences.
I have seen a post of someone winning another jackpot and wondering if they went through the hell im going through.
It is not fair as they happily took my hard earn money and still have my one of life time winnings and not even the decency to keep me updated and on top of that they banned my IP address.
I would like to know if anyone can put me in touch with the casino managers of LTC casino because casino like that give crypto casinos a bad names.
Thanks everyone for the time spent reading my post.
Best regards.
https://imgur.com/a/0vdF1pyThis deposits are only for the first account and one can see opening date and cooling off date too, to actually put every single transactions s going to be looooong!!
https://imgur.com/a/OExGxqchttps://imgur.com/a/Ib5vNPmI have lots more if is needed.
Take your time and read the pages of this thread before you decide to support or not to support this flag.
Their behavior raised many red flags and unless LTC wants to share the game provider findings and give real updates about the scam accusation i have opened this flag will not be withdrawn.
Here below the scam accusation form:
What happened:
I have won a 1496Ltc at Ltc casino after winning twice the jackpots within days one of which was won with max bet after spending well over 15k in this site from January first till end of Feb. The casino said i have won 3 jackpots on a row which is not true i have won a small jackpot at the beginning when i first signed in and lost all the money and the last two were within days after play lot of money and spent lot of time playing the same slot .
The casino has blocked my account after winning 900Ltc biggest jackpot and never contacted me to even let me know that they kept my winnings and blocked me and i had to open various complaints to get the management attentions as even the chat provider kept me in the dark.
The casino, only then, they told me that my account was under investigation. It is over a month and even-tough the game provider has done the checks and send them an official statement they are refusing to share the game provider findings and also the game history inspection made by casino guru rep, which also found nothing out of the ordinary.
Scammers Profile Link:
https://bitcointalksearch.org/user/ltc-casino-3408346Reference Link:
https://bitcointalksearch.org/topic/m.59516351Amount Scammed: 1496LTC
Payment Method: LTC
Proof of Payment:
https://imgur.com/a/OExGxqchttps://imgur.com/a/Ib5vNPm PM/Chat Logs: Management never reply directly to me but only via the sites where i actually complained, all their answer are in the reference link.
Additional Notes:Please check my scam accusation post to find all the proves i have posted. I advise you to not deal with this user until this dispute is resolved.