I agree with Friction here. Its one thing to oppose a business and have a problem with how they do business. Its a whole other thing to go and insult anyone and make derogatory personal attacks (not to mention stalk them in their personal lives). What Tim says about Tom says more about Tim than it does about Tom.
Bottom line HOW you say something matters just as much as WHAT you say. So far I figure I have gotten a fair amount of insults for "supporting" them. I only know based on replies as I have chosen to put those people on ignore as they are not even relevant any more and just trolling past their original point. I was willing to give them the benefit of the doubt. But fact is now I have reason to doubt as I am not getting replies any more and like many others now getting sent to voicemail. Emails are going unreplied.
That all being said there is some merit to theirs and others anger here (the insults and personal stalking tho are excessive not to mention opening ones self up to lawsuits). AMT has not:
-Posted their promised Tuesday update anywhere (website, twitter, facebook, smoke signals even)
-Have not shipped any 1.2THs miners according to their promised schedule
-No engineering updates for the 1.2 beyond a few photos. (this is not proof)
What we want as customers I think most of not all of us can agree are updates and honest updates on what is actually going on. The trolls are not going to care either way. They do what they do. But AMT needs to stop responding to trolls and taking that same time to respond to its likely rapidly declining customer base. At least that's my opinion on the matter.
Again this is a level headed response avoiding the anti-semetic and personal attacks. Those achieve nothing. But the actual facts regarding what AMT is doing will lead to a better assessment of what needs to be done. I agree that they are poorly running things by avoiding communication. I don't think they are scamming (this would be the shittiest scam ever if it was) They might be furiously assembling miners, but fact is they cant be found anywhere to contact. This is distressing. It would be nice to hear back on whats going on and when our orders REALLY will ship. Hell if they said we don't know because we are waiting on X, would be much more acceptable than no reply at all at this point. That being said time is money. And if they cant deliver they don't deserve the business. Not gonna go into the personal attacks because someone disagrees with me. You either do or you don't that's all there is to it. The trolls are what they are because they feel the internet gives them that.
I think there is enough info on this thread now for any prospective buyer to make an informed decision if they cut past the Alex Jones crap.
Recap on what we do know:
-No deliveries (that we know of) have been made of 1.2THs miners according to their published schedule in this forum
-Public updates in this forum have been sporadic and counter attacking trolls and detractors instead of properly updating customers via their official channels (twitter, blog, facebook, etc)
-No email or phone replies in recent days (at least as of the 17th in my case)
-Apparent delays on refunds (not sure if clenell got his refund yet I presume not) (huge red flag here. if this is the case overall anyone else care to comment with facts if its happening to you as well?)
As I was a supporter in the beginning, hoping they just had some engineering issues they have not done a whole lot to restore everyones general confidence. Since they are not transparent then it goes to reason we have to make assumptions in our best interests whatever those may be. Last login for AMT was the 11th of March this is telling in their intent to not communicate. I would like to say they are just forgetting this forum (to a degree I cant say I blame them), but they also started this post so they have some responsibility to respond to it and at get thicker skin against the trolls. IF AMT is reading this....get something concrete and detailed on your official channels so we can at least see where things are at....from this point on I think you will just start bleeding customers and the worst part, repeat business which is the hallmark of any resellers business model. My opinions on the matter. Unless they drastically do a turn around on their communications personally cannot recommend them to anyone. I was willing to wait until the end of the month, but this is a consistent pattern which raises far to many flags at this point. More than anything this is what I was waiting to see.
I think dogies recommendations on vendors is a good one.
https://bitcointalksearch.org/topic/guide-dogies-comprehensive-manufacturer-trustworthiness-guide-1st-feb-2016-456691