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Topic: Special thread concerning bitmains coupons refunds discounts. June 2020 update (Read 4224 times)

legendary
Activity: 4102
Merit: 7765
'The right to privacy matters'
well you could buy 2 x 2500 = 5000 s19pro gives you five hundred off. rest would be lost.

which is not a lot. but it would be something.
full member
Activity: 201
Merit: 404
No that was to make up for their screw up.

Coupons vary in quality.  Some are 10% some are 20 % some are 30 %

It's a 10% coupon. To be honest that's not particularly good compensation, as it's really only any use if I intend to make another big order (15,000usd upwards).
legendary
Activity: 4102
Merit: 7765
'The right to privacy matters'
No that was to make up for their screw up.

Coupons vary in quality.  Some are 10% some are 20 % some are 30 %

So if you do an order for 1000 and have a 300 dollar  10% coupon you get to use 100 of the coupon. and the order becomes 900

a 1000 order with a 300 dollar 20% coupon you get to use 200 of the coupon and the order becomes 800

a 1000 order with a 300  dollar 30% coupon you get to use 300 of the coupon and the order becomes 700

So 30% coupons have more value then 10% coupons.

Of course if you don't need the coupons they can be given for free to other people or you can try to sell them aftermarket .

The sales section for bitmain coupons would be digital goods.

https://bitcointalk.org/index.php?board=93.0

here is an older offer to buy coupons

https://bitcointalksearch.org/topic/wtb-bitmain-coupons-5224515
https://bitcointalksearch.org/topic/wtb-bitmain-coupons-6-pieces-5227185

here is an old offer to sell some

https://bitcointalksearch.org/topic/250-usd-bitmain-coupons-5222910

To anyone now waiting on a bitmain order this post may help you get some compensation coupons.
full member
Activity: 201
Merit: 404
It appears they have sent me compensation automatically for my delayed T17+ units, as I received just under 1500 usd of coupons today and they are named 'T17 coupons' - unless it is standard to receive these after every order is shipped?
legendary
Activity: 4102
Merit: 7765
'The right to privacy matters'
Due to the June 2020 shipping delays I have reopened this thread.

This refers to the June delays

https://bitcointalksearch.org/topic/some-very-bad-news-on-s19-shipments-5257088

They may give discount and refund and coupons due to the June 2020 delays.

Polite
Professional
Persistent

Email then if you suffered delays ask for

1) a partial btc refund due to the delay

2) a credit towards a new unit

last choice below:

3) a coupon for a future  purchase

Ask for 1) first and follow up polite, professional, persistent please mention this thread.
legendary
Activity: 4102
Merit: 7765
'The right to privacy matters'
Is anyone selling any coupons?

Well if you bother to check where things are bought & sold in the Forum, namely MarketPlace/Goods/Digital goods you will find scads of sellers.

Well, I DID bother to check there and I have contacted few people, but as you know, not everyone is always active here. And I know a handful of people (from this thread) who actually have coupons they are trying to get rid of.

I got permission for this thread to help each other deal with bitmain coupon refund and credit issues.
I did not delete people trying to buy or sell a coupon.
But I just deleted the three quoted posts. Lets cooperate rather then argue.

I am sending a 41 coupon to favebook for free once bitmain website is back up.

Website is up I sent a 41 coupon to favebook. free of charge.
Bitmain has squared up for me.
Maybe I will use the last 140 coupon next week.

Going to lock this now. As most are settled and square with bitmain.

I am going to hold my 140 10 % coupon as I may buy something and I still have the crazy person that tells me I am a crook and did not give him a coupon after he paid me for it.  He never replied to me and has never sent any proof of paying for that coupon. But i will hold it a bit longer. Since he may show me some money sent.

He actually sent me a threatening pm over this, but that has no point being here.
legendary
Activity: 4102
Merit: 7765
'The right to privacy matters'
@ biodom

good your persistence paid off!
legendary
Activity: 3724
Merit: 3836
Finally squared up my order. It took a while, but i was able to use both credit and a coupon, but will get T17+ (not original s17+) and one month later.
Oh, well.

That said, I wonder if most people would just let January coupons expire.
legendary
Activity: 4102
Merit: 7765
'The right to privacy matters'
Yes that is part of their game.

Eventually I wore them down and they used an expired btc order for a s17 pro.
legendary
Activity: 3724
Merit: 3836
@philipma1957, it seems that your experience was different.
In my case, they cancelled the order, returned the coupon (EDIT: allegedly, as I don't see it) and told me to put a new order in USD (NOT btc) IF i wanted my credit to be counted.
I guess, they make it up as they go.
legendary
Activity: 4102
Merit: 7765
'The right to privacy matters'
They went back and opened my cancelled order  to allow me to pay the final 380 or so  after the credit was applied .  The unit just arrived 10 minutes ago I was coming to this thread to say they finally are fully squared up with me.

I ordered a S17 PRO.
legendary
Activity: 3724
Merit: 3836
NO go.
I was patient, I pointed to thread.
Order cancelled (not re-opened, changed to cancelled from expired), coupon returned.

They have a very convoluted procedure instead of simply subtracting credit $$ automatically from order.
Basically, if you are trying to pay in btc, they claim NOT to be able to subtract credit fast enough.
I don't want to send wire.
I will try to put order in the cart, then ask to subtract credit.
legendary
Activity: 4102
Merit: 7765
'The right to privacy matters'
they have gear listed for sale.

so they have stock.

i know it is frustrating please be patient persistent polite point to this thread.
legendary
Activity: 3724
Merit: 3836
Thanks, will try and see what would happen.
legendary
Activity: 4102
Merit: 7765
'The right to privacy matters'
I had the opposite (not happy) recent experience: I put on an order, used coupon, then asked them to apply my credit.
Got no response, order expired and now they are out of stock.
If they don't respond in time about credit, then what's the point?
Basically, I wasted a $175 coupon on this nonsense.

You keep emailing politely over and over and over.

They will fill it.

The exact same thing happened to me philipma1957
 
The exact same thing happened to buysolar

In both cases they let us  do the expired order.

Send them an email  and refer the this thread and this post.

Ask them hey what about me.

Ask them again and again polite.

They can be silly slow but they have fixed things for many of us.
full member
Activity: 265
Merit: 232
Just confirmed my refund came through after 43 days.
legendary
Activity: 3724
Merit: 3836
I had the opposite (not happy) recent experience: I put on an order, used coupon, then asked them to apply my credit.
Got no response, order expired and now they are out of stock.
If they don't respond in time about credit, then what's the point?
Basically, I wasted a $175 coupon on this nonsense.
full member
Activity: 416
Merit: 125
nice another happy customer.
hero member
Activity: 1610
Merit: 538
I'm in BTC XTC
My refund just showed up in my wallet, too.  Exactly one month from when promised it will be done in a month.
legendary
Activity: 4102
Merit: 7765
'The right to privacy matters'
Also good news. I am glad you got a refund.

I have to say bitmain has behaved beyond my expectations.
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