To contact Xapo Support, please use our FAQs (https://support.xapo.com/) - page 22.

dragonusa9

hero member

Activity: 756

Merit: 500

Quote from: Xapo_Partners on December 17, 2015, 05:15:59 PM

Quote from: dragonusa9 on December 16, 2015, 12:56:10 PM

Quote from: Miiike on December 16, 2015, 12:52:26 PM

Quote from: dragonusa9 on December 16, 2015, 12:43:52 PM

and the next question about the xapo service is
what if after 1 year using this prepaid card, i want to stop using the xapo prepaid card.
must i pay the annual fee for the next year too? and must i return the prepaid card to xapo?

The debit card works like "normal" credit card where we can take and spend some money in our local currency as usual, except instead of using fiat as its balance, it uses btc, right?
Then I suggest you to also consider the availability of bitcoin ATM and/or bitcoin-payable merchant around you, it would be pretty useless if you can't use it anywhere

ok sir, thx for the information
well indonesia is still new for the bitcoin payable merchant and anything else with "BTC" offline
gonna wait until indonesia can prove some of bitcoin ATM/ bitcoin payable merchant here

No need to look for bitcoin ATM and merchants that accept bitcoins. As other users have mentioned before the card works at any merchant that accepts Visa. So the merchant doesnt even need to know what bitcoin is and you will be able to make purchases if you have btc in your Xapo wallet.

ok sir, gonna remember that thing for the future
keep up the good work xapo Grin

iluvbitcoins

legendary

Activity: 2198

Merit: 1150

Freedom&Honor

Quote from: Xapo_Partners on December 17, 2015, 05:05:13 PM

Hey there Miiike how are you? Yes I will personally be more active on Bitcointalk going forward.

Are you going to send me my card?

Xapo_Partners

newbie

Activity: 31

Merit: 0

Quote from: dragonusa9 on December 16, 2015, 12:56:10 PM

Quote from: Miiike on December 16, 2015, 12:52:26 PM

Quote from: dragonusa9 on December 16, 2015, 12:43:52 PM

and the next question about the xapo service is
what if after 1 year using this prepaid card, i want to stop using the xapo prepaid card.
must i pay the annual fee for the next year too? and must i return the prepaid card to xapo?

The debit card works like "normal" credit card where we can take and spend some money in our local currency as usual, except instead of using fiat as its balance, it uses btc, right?
Then I suggest you to also consider the availability of bitcoin ATM and/or bitcoin-payable merchant around you, it would be pretty useless if you can't use it anywhere

ok sir, thx for the information
well indonesia is still new for the bitcoin payable merchant and anything else with "BTC" offline
gonna wait until indonesia can prove some of bitcoin ATM/ bitcoin payable merchant here

No need to look for bitcoin ATM and merchants that accept bitcoins. As other users have mentioned before the card works at any merchant that accepts Visa. So the merchant doesnt even need to know what bitcoin is and you will be able to make purchases if you have btc in your Xapo wallet.

Xapo_Partners

newbie

Activity: 31

Merit: 0

Quote from: Miiike on December 14, 2015, 11:52:51 AM

Quote from: Xapo_Partners on December 13, 2015, 11:25:58 PM

Can you provide more info what you mean about affiliate sites? We still have a number of faucets and other services using us. You can see more info about our available tools at developers.xapo.com.

Oh, hi Xapo
You finally come up. Can you be more active, please? I believe all of us here love to use your service, but your slow customer service response somehow made us reconsidering to keep using you.

Quote from: chichidori on December 13, 2015, 11:28:41 PM

Is xapo require private info before we can open wallet, same as coinbase.?

Easiest way is by try it yourself, you can always stop in the middle of the sign up process supposes that you found their form didn't met your credential preference

Hey there Miiike how are you? Yes I will personally be more active on Bitcointalk going forward.

Miiike

legendary

Activity: 2030

Merit: 1059

Wait... What?

Quote from: Proxiebuier on December 16, 2015, 08:15:06 PM

Quote from: mtnsaa on December 16, 2015, 05:59:09 PM

I hate the verification process, the SMS verification code works 1 in 5 times. I didn't have to use support yet but from what I read it's atrocious.

you can use xapo android aplication https://play.google.com/store/apps/developer?id=Xapo&hl=in
im use xapo wallet too, the sms code sometimes not work, but the 2fa from xapo app work perfectly

Plus, if we use the mobile app, we don't need to "verify this device" every once in a while just to check our balance..

Quote from: cryptouser on December 16, 2015, 03:57:55 PM

Their support SUCKS big time!!! Sent 2 inquiries already and still waiting for an answer for two+ weeks ... doesn't look promising,

Uhh... their support was here just a little while ago, but now maybe s/he is gone (again).

anonymousx

sr. member

Activity: 431

Merit: 250

Quote from: lama-hunter on December 16, 2015, 01:08:20 PM

The Service is really great, there is also the Option to set your second factor authentifaction to mobile tan and only uppon transactions over x.xxx. liem, u want it

So keep it up Guys Wink

its great

regards
lama-hunter

That's a false feeling of security, they still own your privatekeys therefore for me you are not even a bitcoin user.

DarkStar_

legendary

Activity: 2772

Merit: 3284

Quote from: mtnsaa on December 16, 2015, 05:59:09 PM

I hate the verification process, the SMS verification code works 1 in 5 times. I didn't have to use support yet but from what I read it's atrocious.

Really? When I used it, it worked 10/10 times. Didn't have any problems at all.

Proxiebuier

sr. member

Activity: 364

Merit: 250

Quote from: mtnsaa on December 16, 2015, 05:59:09 PM

I hate the verification process, the SMS verification code works 1 in 5 times. I didn't have to use support yet but from what I read it's atrocious.

you can use xapo android aplication https://play.google.com/store/apps/developer?id=Xapo&hl=in
im use xapo wallet too, the sms code sometimes not work, but the 2fa from xapo app work perfectly

karakhan

sr. member

Activity: 274

Merit: 250

i send mail for support and waiting for 5 days
my problem is i cant login cuz i changed my phone but couldnt edit at xapo

mtnsaa

legendary

Activity: 1568

Merit: 1000

I hate the verification process, the SMS verification code works 1 in 5 times. I didn't have to use support yet but from what I read it's atrocious.

cryptouser

full member

Activity: 247

Merit: 100

O__o

Quote from: iluvbitcoins on December 15, 2015, 06:53:03 PM

Quote from: Lasergun on December 15, 2015, 04:40:48 PM

Quote from: dragonusa9 on December 15, 2015, 01:41:57 PM

what is the amount of bill that xapo prepaid card take?
especially bank will take a monthly bill for debit card, is this xapo card is the same of the bank prepaid card?

Yes, it is the same as the bank card. Xapo do not charge any monthly fees, there’s an Annual Fee. However, because they value us as a customers and want us to experience the value of the debit card, Xapo waive the Annual Fee for the first year.

They also waived me my card, since I didn't get it.

Their support SUCKS big time!!! Sent 2 inquiries already and still waiting for an answer for two+ weeks ... doesn't look promising,

Lasergun

legendary

Activity: 1155

Merit: 1174

https://t.me/laser9un

Quote from: dragonusa9 on December 16, 2015, 12:43:52 PM

and the next question about the xapo service is
what if after 1 year using this prepaid card, i want to stop using the xapo prepaid card.
must i pay the annual fee for the next year too? and must i return the prepaid card to xapo?

In this case you should email [email protected] from your email registered with Xapo and ask to stop your bitcoin card servicing. You don't need to pay for the next year or return your card to Xapo.

lama-hunter

sr. member

Activity: 266

Merit: 250

The Service is really great, there is also the Option to set your second factor authentifaction to mobile tan and only uppon transactions over x.xxx. liem, u want it

So keep it up Guys Wink

its great

regards
lama-hunter

dragonusa9

hero member

Activity: 756

Merit: 500

Quote from: Miiike on December 16, 2015, 12:52:26 PM

Quote from: dragonusa9 on December 16, 2015, 12:43:52 PM

and the next question about the xapo service is
what if after 1 year using this prepaid card, i want to stop using the xapo prepaid card.
must i pay the annual fee for the next year too? and must i return the prepaid card to xapo?

The debit card works like "normal" credit card where we can take and spend some money in our local currency as usual, except instead of using fiat as its balance, it uses btc, right?
Then I suggest you to also consider the availability of bitcoin ATM and/or bitcoin-payable merchant around you, it would be pretty useless if you can't use it anywhere

ok sir, thx for the information
well indonesia is still new for the bitcoin payable merchant and anything else with "BTC" offline
gonna wait until indonesia can prove some of bitcoin ATM/ bitcoin payable merchant here

Miiike

legendary

Activity: 2030

Merit: 1059

Wait... What?

Quote from: dragonusa9 on December 16, 2015, 12:43:52 PM

and the next question about the xapo service is
what if after 1 year using this prepaid card, i want to stop using the xapo prepaid card.
must i pay the annual fee for the next year too? and must i return the prepaid card to xapo?

The debit card works like "normal" credit card where we can take and spend some money in our local currency as usual, except instead of using fiat as its balance, it uses btc, right?
Then I suggest you to also consider the availability of bitcoin ATM and/or bitcoin-payable merchant around you, it would be pretty useless if you can't use it anywhere

dragonusa9

hero member

Activity: 756

Merit: 500

and the next question about the xapo service is
what if after 1 year using this prepaid card, i want to stop using the xapo prepaid card.
must i pay the annual fee for the next year too? and must i return the prepaid card to xapo?

iluvbitcoins

legendary

Activity: 2198

Merit: 1150

Freedom&Honor

Quote from: Lasergun on December 15, 2015, 04:40:48 PM

Quote from: dragonusa9 on December 15, 2015, 01:41:57 PM

what is the amount of bill that xapo prepaid card take?
especially bank will take a monthly bill for debit card, is this xapo card is the same of the bank prepaid card?

Yes, it is the same as the bank card. Xapo do not charge any monthly fees, there’s an Annual Fee. However, because they value us as a customers and want us to experience the value of the debit card, Xapo waive the Annual Fee for the first year.

They also waived me my card, since I didn't get it.

Lasergun

legendary

Activity: 1155

Merit: 1174

https://t.me/laser9un

Quote from: dragonusa9 on December 15, 2015, 01:41:57 PM

what is the amount of bill that xapo prepaid card take?
especially bank will take a monthly bill for debit card, is this xapo card is the same of the bank prepaid card?

Yes, it is the same as the bank card. Xapo do not charge any monthly fees, there’s an Annual Fee. However, because they value us as a customers and want us to experience the value of the debit card, Xapo waive the Annual Fee for the first year.

dragonusa9

hero member

Activity: 756

Merit: 500

Quote from: roadbits on December 14, 2015, 08:40:42 PM

Quote from: chichidori on December 13, 2015, 11:28:41 PM

Is xapo require private info before we can open wallet, same as coinbase.?

Yes, they will ask you to provide your phone number for account opening but they won't ask you any ID proof just to maintain you wallet. If you want to use there pre paid card than you need to provide your ID proof to get this card and if I'm not wrong every pre-paid card issuer will ask for ID proof. I use there wallet but not using pre-paid card, so for quite good.

what is the amount of bill that xapo prepaid card take?
especially bank will take a monthly bill for debit card, is this xapo card is the same of the bank prepaid card?

roadbits

legendary

Activity: 1092

Merit: 1000

Quote from: chichidori on December 13, 2015, 11:28:41 PM

Is xapo require private info before we can open wallet, same as coinbase.?

Yes, they will ask you to provide your phone number for account opening but they won't ask you any ID proof just to maintain you wallet. If you want to use there pre paid card than you need to provide your ID proof to get this card and if I'm not wrong every pre-paid card issuer will ask for ID proof. I use there wallet but not using pre-paid card, so for quite good.

Topic: To contact Xapo Support, please use our FAQs (https://support.xapo.com/) - page 22. (Read 64413 times)