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Topic: Using ToS against users normal? - page 21. (Read 2955 times)

full member
Activity: 1834
Merit: 166
May 27, 2023, 01:16:33 AM
#93
I am also of the opinion that if casino is changing any rules in their T&C they should have a pop up menu coming up whenever a user login that conditions have been updated so have a look on them otherwise some might be gambling keeping in mind the old one's and casino can use it in their favour to safeguard them from any scam accusations without the knowledge of players.They should inform the players beforehand as it's also the sign of legit casino who gives transparency to players.
copper member
Activity: 2968
Merit: 575
www.Crypto.Games: Multiple coins, multiple games
May 26, 2023, 11:15:13 PM
#92
Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
If its a major change, then yes, they will notify you about the changes. You will most likely receive an email or when the next time you enter their site, you are made to agree those terms again. I doubt any well known casino would want to "defraud" their customers by using their terms against them. They would be losing more customers than they would have scammed.
If something similar happened to you or "one of your friends" in a well known casino, then most likely the user didn't read the updates when they were notified.
hero member
Activity: 2114
Merit: 603
May 26, 2023, 10:47:07 PM
#91
If they are changing the ToS just like that then definitely it’s not normal but it’s open fraud. I hate to break it but that’s the reality we live in today. It’s not just about the gambling sites but most of financial related industries which are having this sort of problem. This is best way to avoid business losses and get rid of unwanted balance payments to be made. I’m sure this is what you talking about.

However, if you have archival reports of previous ToS and you signed up during that period then definitely you can file a suit against them. These are all the proofs you will need to go and get back what’s taken from you.
hero member
Activity: 2912
Merit: 541
Leading Crypto Sports Betting & Casino Platform
May 26, 2023, 10:00:27 PM
#90
Casino sites must notify users if the casino changes its terms and conditions to all its members because it is a form of service from the casino to its members. This can also provide comfort to its members and if they do not agree with the new rules of the casino, the members can do something like move to another casino or ask the support service.

But I think some casinos don't announce the new terms and conditions so many of the members are surprised and don't think that casinos are doing that. Stake recently updated their rules and notified them when users logged in to their accounts.

You’d be surprised on the amount of platforms and services related to gambling that do not send communications to their players regarding the change in their ToS. It is, IMO, a very unprofessional way of handling changes in the way the platform runs and it can also mean cheating the players as well. Also, a lot of players don’t dare check their emails for changes anyway, so that’s on them if something happened that they don’t know about especially if the platform sent email communications regarding the change that happened.
If the casino notifies them that there is a notification in the form of a pop-up that will come out when they are playing or logging in to their account, players will see it. But I think even though it's like that, it's unlikely that many players will read the ToS carefully because they will just scroll down and take the new rules for granted.

If players do not dare to check email, it is a mistake because it is their email and they should check their email if there is any notification from the casino. That will help them to know if there are changes to the ToS of each casino.
hero member
Activity: 2688
Merit: 540
DGbet.fun - Crypto Sportsbook
May 26, 2023, 05:49:41 PM
#89
it will make the case become more hard for the players since the casino already stated that and whatever their wish to, they will change the T&c to suit and favour themselves.
But I have not seen any casino that does that yet and including it in the terms of service will discourage potential players from using such casino.
As stated above, they can not do this. They can't simply change their terms of service overnight to win a dispute against one or some of their customers. A scam casino may do it but a reputable one will never do it. Besides, as I said above, even if they introduce some changes to their ToS, the changes aren't supposed to have a retro-active effect. So, it's not going to change anything.
They might be able to done for a few times but on the time that they would get busted on what they've been doing these shady stuffs then for sure it would really be over on their business.
Altering out their terms and condition is simply not an ethical act to be done via some legit sites or you wouldnt really be considering yourself to be legit in the first place because this isnt a doing
for a legit and reputable gambling site just because they are really just trying out to avoid some huge payment and this is why they do make out some issue.
On the time that a certain gambling site would really be doing this and get caught then it would really be over for their business.Its not normal and its a scam
kind like of behavior and this is something that should really be a avoided on the first place.
legendary
Activity: 2604
Merit: 2353
May 26, 2023, 05:44:15 PM
#88
As stated above, they can not do this. They can't simply change their terms of service overnight to win a dispute against one or some of their customers. A scam casino may do it but a reputable one will never do it. Besides, as I said above, even if they introduce some changes to their ToS, the changes aren't supposed to have a retro-active effect. So, it's not going to change anything.
Yes I agree with you, from a legal standpoint additions and changes in ToS don't affect past transactions and agreements in theory, but how will you be able to oppose a former version of their ToS if it doesn't appear anymore on their website? They rarely keep the older ones available unfortunately. And I'm not sure a personal screenshot or backup is strong enough against a dishonest casino since they could dismiss it by saying there is no evidence that it hasn't been tampered by yourself.
legendary
Activity: 2576
Merit: 1252
Leading Crypto Sports Betting & Casino Platform
May 26, 2023, 05:28:58 PM
#87
Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
If it is stated that devs has the power to do so in the first place, then that's just fine. Problem here is gamblers or users of a platform not even reading the ToS but I bet most of us do, not only in gambling platform but to almost evrything that has it. We tend to just click agree. But on my end, I have no big expectations if I instantly agreed a ToS such that if anything bad happen in contrast with what I have agreed, I will just move to other platform. But ofcourse it won't be the same to all things ofcourse especially it money is involved.
it will make the case become more hard for the players since the casino already stated that and whatever their wish to, they will change the T&c to suit and favour themselves.
But I have not seen any casino that does that yet and including it in the terms of service will discourage potential players from using such casino.
As stated above, they can not do this. They can't simply change their terms of service overnight to win a dispute against one or some of their customers. A scam casino may do it but a reputable one will never do it. Besides, as I said above, even if they introduce some changes to their ToS, the changes aren't supposed to have a retro-active effect. So, it's not going to change anything.
ToS indeed should be something which is absolute but as I have said above, there are policies open for amendment which are sometimes mentioned in ToS, and that is to make changes with perhaps fees, if it is needed. Most of the time, this could be seen with unregistered gambling sites and with licensed ones, policies are fixed. Also, not all changes are subject for fraudalent behavior, some are for the platform itself.
legendary
Activity: 2422
Merit: 1083
Leading Crypto Sports Betting & Casino Platform
May 26, 2023, 05:21:35 PM
#86
Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
Well, how exactly can such an act be normal? Of course it's not normal, and should be highly discouraged, and for whether any user on this forum has ever been affected by such act, I possibly can't tell, since I've never read any post concerning this before, but then I must say that such an act is a criminal offense, and any casino that does that and is caught should be punished severely for deter other from doing such as well, though I know it can only take a casino managed by scammers to pull such a stunt on its user(s).

Stake recently updated their terms and conditions, they made all their users accept the new terms and conditions before they are allowed into the site, that is what every reputable casino should always do anything they update their terms of service.
legendary
Activity: 2702
Merit: 3045
Top Crypto Casino
May 26, 2023, 05:11:10 PM
#85
it will make the case become more hard for the players since the casino already stated that and whatever their wish to, they will change the T&c to suit and favour themselves.
But I have not seen any casino that does that yet and including it in the terms of service will discourage potential players from using such casino.
As stated above, they can not do this. They can't simply change their terms of service overnight to win a dispute against one or some of their customers. A scam casino may do it but a reputable one will never do it. Besides, as I said above, even if they introduce some changes to their ToS, the changes aren't supposed to have a retro-active effect. So, it's not going to change anything.
legendary
Activity: 2604
Merit: 2353
May 26, 2023, 04:58:54 PM
#84
Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
Scamming users with shady and unfair clauses from ToS is just a scammy practice using to selectively scam customers. It's usually the users with the lowest LTV (Lifetime Value) or a negative one who are targeted with such practice. Customers with a high one, rarely need to care about it (except if they've made a big deposit) casinos are usually very nice and tolerant towards them.
hero member
Activity: 1008
Merit: 520
Leading Crypto Sports Betting & Casino Platform
May 26, 2023, 04:37:08 PM
#83
Terms of Services can be changed at anytime but if a casino will not notify its users so users will leave their casinos so any good company never try to lose its users.
By the way in my view mostly people don't read the full ToS they just touch the accept button and go a head and start using the services. By the way the casinos, not only casinos every company should notify its users about changing ToS.
You're right mate and I think so many people don't even dare to read the terms and conditions of a thing before using it and I was think what if changing their terms  of service  at anytime without having to notify  its users is also  included in their terms of service?
I don't think any reputable firm will ever engage in this kind of act but the truth  be told that most times, all this reasons comes from severe loses and we just end up seeking for things to justify our decisions.
In the case where the terms and conditions of a casino covers a column that mentioned updates of the T&c at regular intervals, it will make the case become more hard for the players since the casino already stated that and whatever their wish to, they will change the T&c to suit and favour themselves.
But I have not seen any casino that does that yet and including it in the terms of service will discourage potential players from using such casino.
legendary
Activity: 2436
Merit: 1561
May 26, 2023, 04:31:47 PM
#82
Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

Terms of Service do not supersede the law. Most civilised countries would require any operators to inform their users of any changes to the terms of service. If they fail to do that. any dispute resulting from such changes would be ruled in favour of the customer.
The problem is, many gambling websites operate illegally or half-legally, i.e. being registered in some exotic jurisdictions and not adhering to regulations of the countries in which they provide their services. In such cases, there's not much you can do, other than maybe contacting your bank and trying to reverse any fiat deposit you've made.
legendary
Activity: 2702
Merit: 3045
Top Crypto Casino
May 26, 2023, 04:31:27 PM
#81
If it was something like using multi acc, using VPN etc and it didn't caused any financial dmg then why seize the funds? It makes no sense. Some people use multi acc because they forget their old acc's password and create a new acc instead of trying to remember the pass of their old acc. Should the casino seize the money of this player? Of course no.
Sorry, but you are wrong. If a customer loses access to his account for whatever reason, then what he must do is to contact customer support and ask for them to help him recover his account or at least ask if it's OK to create a new account (alt) and abondon the first one. I took this example just to prove a point: if you break the ToS of any service then you are at fault regardless of your intentions.
hero member
Activity: 1106
Merit: 570
May 26, 2023, 04:16:51 PM
#80
Terms of Services can be changed at anytime but if a casino will not notify its users so users will leave their casinos so any good company never try to lose its users.
By the way in my view mostly people don't read the full ToS they just touch the accept button and go a head and start using the services. By the way the casinos, not only casinos every company should notify its users about changing ToS.
You're right mate and I think so many people don't even dare to read the terms and conditions of a thing before using it and I was think what if changing their terms  of service  at anytime without having to notify  its users is also  included in their terms of service?
I don't think any reputable firm will ever engage in this kind of act but the truth  be told that most times, all this reasons comes from severe loses and we just end up seeking for things to justify our decisions.
legendary
Activity: 2436
Merit: 1104
May 26, 2023, 04:14:21 PM
#79
this is why I think casinos should notify their gamblers if there is a change in their ToS even if it is small or big as it can affect the overall experience of a gambler. just like how a lot of casinos have no problem notifying gamblers about new promotions, bonuses, etc... they should also have no problem notifying gamblers if there is a change on their ToS

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal?
as you said, "wicked owners that willingly plan to defraud their users using the ToS against them" There is nothing normal with that, they are basically a criminal taking advantage of other people.

Have such happened to anyone on this forum before?
I vaguely remember complaints I've read in the past where the OP claims that gambling sites suddenly change or adjust their ToS to avoid paying a gambler's winnings, though I am not sure whether the accusations are true or not. sadly I can't recall the name of the thread or what casino the OP is accusing of.
hero member
Activity: 2590
Merit: 644
May 26, 2023, 03:46:30 PM
#78
Casino sites must notify users if the casino changes its terms and conditions to all its members because it is a form of service from the casino to its members. This can also provide comfort to its members and if they do not agree with the new rules of the casino, the members can do something like move to another casino or ask the support service.

But I think some casinos don't announce the new terms and conditions so many of the members are surprised and don't think that casinos are doing that. Stake recently updated their rules and notified them when users logged in to their accounts.

You’d be surprised on the amount of platforms and services related to gambling that do not send communications to their players regarding the change in their ToS. It is, IMO, a very unprofessional way of handling changes in the way the platform runs and it can also mean cheating the players as well. Also, a lot of players don’t dare check their emails for changes anyway, so that’s on them if something happened that they don’t know about especially if the platform sent email communications regarding the change that happened.
^Definitely right, it could be a form of cheat or an unprofessional way of dealing with their users.
It is generally considered unethical for online gambling websites to alter their terms and conditions without proper notification to their users. Reputable platforms strive to maintain transparency and ensure that users are aware of any changes that may impact their experience or rights.
Such instances are not considered normal or acceptable to me.
hero member
Activity: 2884
Merit: 794
I am terrible at Fantasy Football!!!
May 26, 2023, 03:03:26 PM
#77
Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
This is without a doubt wrong, changing the TOS is completely normal but the casino needs to notify all their uses about it, this way they can decide if they are willing to comply with what is stated there or they will look for another casino in which to play,  so if this has happened to you then it could be a good idea to reveal the name of the casino which did this so other gamblers can take note of their behavior and avoid playing there from now on.
legendary
Activity: 3542
Merit: 1352
Cashback 15%
May 26, 2023, 07:56:48 AM
#76
Casino sites must notify users if the casino changes its terms and conditions to all its members because it is a form of service from the casino to its members. This can also provide comfort to its members and if they do not agree with the new rules of the casino, the members can do something like move to another casino or ask the support service.

But I think some casinos don't announce the new terms and conditions so many of the members are surprised and don't think that casinos are doing that. Stake recently updated their rules and notified them when users logged in to their accounts.

You’d be surprised on the amount of platforms and services related to gambling that do not send communications to their players regarding the change in their ToS. It is, IMO, a very unprofessional way of handling changes in the way the platform runs and it can also mean cheating the players as well. Also, a lot of players don’t dare check their emails for changes anyway, so that’s on them if something happened that they don’t know about especially if the platform sent email communications regarding the change that happened.
hero member
Activity: 952
Merit: 662
May 26, 2023, 06:52:30 AM
#75
Gamblers should be aware of this, they should be aware of casinos changing their TOS but not informing their members, so in case there are issues arises the casino can easily win the case because the TOS always favors this, so members should check the most important provisions on the TOS that casino will likely change, like the use of VPN or KYC, this has been the issue many casinos are using against those who violate.
Until when do you need to recheck the casino's TOS? every month, every week, everyday, every hour, or every minute? it's impossible if your life is just used to watching the casino's terms.

I think every gambler just need to read the casino's TOS once time and then archive the page. If you win big amount money, you can withdraw it and the casino accuse you about a new rule, you can use your archived page to accuse the casino.
full member
Activity: 1708
Merit: 126
May 26, 2023, 06:38:54 AM
#74
Terms of Services can be changed at anytime but if a casino will not notify its users so users will leave their casinos so any good company never try to lose its users.
By the way in my view mostly people don't read the full ToS they just touch the accept button and go a head and start using the services. By the way the casinos, not only casinos every company should notify its users about changing ToS.

Terms of service aren't aimed to be used against the gamblers, it will rather be the gamblers that doesn't understand their terms of service that would have leads to their roughly encounters with the gambling platforms or casinos, also part of their ToS, they would have stated that their policy is under review amd can change from anytime, which indicates that whenever you're gambling and comes about something strange then it's expected of you to make moves in knowing why by going through their ToS again if some things have changed there.

Some casinos regularly modify their TOS, so once we've read it, we should be informed of their policies. When we personally become aware that we are engaging in uncommon actions, we should read their TOS once again to be sure. Before starting our action, we can also contact their customer support. The Terms of Service aren't intended to trick or deceive users, but we still have a responsibility to periodically review them to see if anything has changed.
If you are having doubts about the casino for doing such thing repeatedly, then look for a reputable and trusted casino with a firm TOS. There are lots of reliable and trusted casinos that you could choose from nowadays.
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