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Topic: Using ToS against users normal? - page 23. (Read 2955 times)

legendary
Activity: 2702
Merit: 3045
Top Crypto Casino
May 25, 2023, 05:53:41 PM
#53
As far as I know, any professional service provider, be it a casino or any other company, whenever they introdyuce the lightest change to their terms of services, they must make it public.
First, you will see on the tos page that it has been updated at x/x/x
All customers are supposed to receive notification about the new changes.
The most important thing that changes are kit supposed to be retro-active.
legendary
Activity: 2576
Merit: 1655
May 25, 2023, 05:45:49 PM
#52
I actually just had to agree to new ToS on stake last time I logged in. Is there a certain casino you are accusing of this? Let's be honest, if you are of legal gambling age, live in a country that's allowed on said website, and can confirm your funds then ToS doesn't bother you.

Yes sir, when you logged back in to Stake you will see that they have a new Tos and you have to agree before you can proceed and play. Although I did checked my emails and there was none regarding the ToS but I think the pop-up is enough for Stake gamblers that their is a new set of ToS.

As for this case, I haven't seen the casino that the OP is accusing, I think it's better for us to know which one, if it is reputable or not so that we may call their attentions. But I guess maybe the OP doesn't want to reveal it so this discussion could be open for interpretation, fault of the user for not knowing the new ToS or casino itself for not notifying their customers.
member
Activity: 742
Merit: 12
Global peace initiative
May 25, 2023, 05:23:38 PM
#51
Can you really point to the casino that is involved in this kind of scam attributes which is very bad for any casino's reputation regardless because that is an offence that could be said for, editing the TOS to favour their case is no different from scamming users by blocking them and seizing their funds.
hero member
Activity: 2744
Merit: 588
May 25, 2023, 04:59:59 PM
#50
I don't think the ToS are made to affect the users, they are made to protect the casino against some abuses, but we have seen some casinos that abuse the ToS to avoid the users getting their money, a good example of this is FortuneJack, in their ToS they say the min withdraw is $150 which is a way to avoid the users withdraw their money forcing them to bet if they have an amount lower than that. And if you want to make a deposit on that site then you have to do a rollover of x2 to be able to withdraw which is another abuse.

The ToS is there for a reason, a basic reference for both player and the casino.
Without it, it would be chaos and there will be complaints after complaints.
It is a need to have a harmonious relationship with its players, like a common ground for both parties.
So it is not only for the casino but for the users as well. If the user doesn't agree with the terms of the casino, he can always go to another casino.
legendary
Activity: 3346
Merit: 3125
May 25, 2023, 04:47:38 PM
#49
I don't think the ToS are made to affect the users, they are made to protect the casino against some abuses, but we have seen some casinos that abuse the ToS to avoid the users getting their money, a good example of this is FortuneJack, in their ToS they say the min withdraw is $150 which is a way to avoid the users withdraw their money forcing them to bet if they have an amount lower than that. And if you want to make a deposit on that site then you have to do a rollover of x2 to be able to withdraw which is another abuse.
hero member
Activity: 1106
Merit: 570
May 25, 2023, 04:38:47 PM
#48
Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
I don't think this is actually true because I don't see how possible this can be and this is one of the major reasons why we have to always take our time to read the terms and conditions of a casino before getting involved in any for form of services with them and a big casino will not try to attempt this because I say this as one of the cheapest scams any casinos can ever think of.

But if this is really possible then the casinos really need to be invested and looked into because this is a deliberate criminal act and they shouldn't be stealing from their loyal fans and customers.
hero member
Activity: 3010
Merit: 794
May 25, 2023, 04:33:39 PM
#47
Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

Good casinos always inform their players about changes on their terms, some casinos do not do that and it left many gamblers in a trap but TOS is a TOS although it's a long read people at least once a week should read the terms of service for any changes that they are not aware of.

Sometimes you missed their newsletter about the changes in their terms of service going through the important section of the terms where they are likely to change some provisions will put you at ease while playing, you can't argue with the casino when it comes to the rules of their casino.
Making alterations without any announcement into its players or into the community is something a doing for a non-fair and shady casino which it should really be avoided on the time that it gets busted.

This is why its really that important on reading up terms and conditions and if you are something who do make use or having some behavior like using up some VPN or any other movement then you would be basically be watching and checking if this platform is allowing or not. On the time that you do saw that they do allowed as you could see into their TOS but on the time that they had sued you out on having that kind of violation
which you would really be tending to fight off on what you had read earlier but on the time that they had already altered it out then there's nothing you can do.

There's no way that you could be able to prove it out unless if you do see some evidence on showing on their Terms and conditions earlier.
hero member
Activity: 2996
Merit: 598
Leading Crypto Sports Betting & Casino Platform
May 25, 2023, 04:14:49 PM
#46
Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

Good casinos always inform their players about changes on their terms, some casinos do not do that and it left many gamblers in a trap but TOS is a TOS although it's a long read people at least once a week should read the terms of service for any changes that they are not aware of.

Sometimes you missed their newsletter about the changes in their terms of service going through the important section of the terms where they are likely to change some provisions will put you at ease while playing, you can't argue with the casino when it comes to the rules of their casino.
hero member
Activity: 2730
Merit: 632
May 25, 2023, 02:45:57 PM
#45
Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
This is why it would really be that important at least on taking up some screenshots with having that date showed but of course most of us wouldn't really be minding in doing so since we are just that small time gamblers or doesnt really considered to be a whale and this is the least thing that we would really be minding but on the time that you would really be able to win up big and then suddenly they would really be asking these
kind of information which you cant really even sure on how to fight for your right just because once you dont able to provide some counter measures then you would really be ending up on accepting that it was your fault.
This is why if you dont like to experience up things then it would be better that you should really be sticking into those known and reputable platforms.Although this doesnt assure 100% that you would get rid about of this situation but at least you are dealing on a site which had been able to trusted up by many. Usually these kind of sites are really into those new ones who had been able to wrekt up by those
huge wins hit up by their players.
legendary
Activity: 2660
Merit: 1261
May 25, 2023, 02:31:31 PM
#44
In law nope.

Because, we should stick in the "TOS" at the time we register to the site. However, If they notify user and we take agree again then the new tos should be apply to us. Stake recently reminder/notifity their tos again.

It's one of example, In-case they want to change somethings.
legendary
Activity: 3276
Merit: 3537
Nec Recisa Recedit
May 25, 2023, 02:26:34 PM
#43
all "reputable" sites always send a notification to confirm a certain TOS change. it should be done if it's something "impacting".

But, yes it has happened several times that these changes were not notified (I remember a long discussion regarding a crypto-exchange...) but in general it is always a bad sign of seriousness of the site.
Even worse is when certain changes are adopted retroactively.
Unfortunately the TOS are written in a "broad" way just to cover all cases Roll Eyes
legendary
Activity: 2688
Merit: 1192
May 25, 2023, 02:11:26 PM
#42
Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

It's not normal to change the terms of service like this, however many people often forget a rare pop up which might state "Our terms have changed, please click here if you accept them". That's the minimal, professional approach that a company might be expected to take. If they did not do this then it might be possible to fight the changed terms if they were severely detrimental to the end user, but it just depends on what sort of outcome or problem you are facing with the rule change. In reality, most users never pay the slightest bit of attention to all of the different terms that they agree to when registering at different sites and would probably lose vast amounts of time if they decided to start.
legendary
Activity: 2478
Merit: 1360
Don't let others control your BTC -> self custody
May 25, 2023, 02:09:19 PM
#41
Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites?

Could you give us an example of what changes in the ToS were there in your case? It's very rare for the changes to be so big to impact users in the way that they could be banned or scammed by the casino. Usually they add or remove countries from their list of restrictions and I suspect that's what you had a problem with. Usually they notify users about changes in the ToS, but don't way what exactly was changed. They just let you know there have been some changes and it's up to you to read it again.

If you feel cheated, start a thread in scam accusations.
hero member
Activity: 644
Merit: 661
- Jay -
May 25, 2023, 01:54:57 PM
#40
Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites?
No it is not. While businesses reserve the right to change their terms of service at anytime but have to notify their users of the change and they accept the new ToS. If it is changed without any notice it means the user only accepted the initial terms which were in place when they registered on the platform.

I would suggest you avoid any gambling website that changes their terms without any notice to their customers.

- Jay -
hero member
Activity: 1022
Merit: 667
Top Crypto Casino
May 25, 2023, 01:29:54 PM
#39
Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
Is there not ways to check when the term and condition are updated by casinos because, from you explanation it looks and sounds as if gambling sites change the terms and conditions regularly just to suit their own desire and plot to manipulate the result against the players?

If there is no way to know if, and when tos are updated or worked on, it becomes a free ground for scam projects to easily change it to suit their own selfish desire.
legendary
Activity: 3542
Merit: 1352
Cashback 15%
May 25, 2023, 01:24:48 PM
#38
ToS are what saves casinos from players that are trying to game the system in order to get the benefits for themselves. But it's also worth noting that ToS can be used by the platform to cheat their players off of their winnings as well. There are instances wherein a casino changed their ToS immediately and used that new ruling to retroactively impose the said rule to justify the bans that they did to some player accounts. Pretty sure not a lot of us will be reading the ToS fully or saving it, but it's best to immediately read the ToS after receiving suspensions or bans on your account on whichever platform that is and save that copy of the ToS just in case they decided to flip the switch and make it seem like you did a very serious thing that is against their rules and policies.
hero member
Activity: 2184
Merit: 891
Leading Crypto Sports Betting and Casino Platform
May 25, 2023, 01:16:16 PM
#37
AFAIK many casinos aren't notifying their gamblers when they've updated their terms, but I think a legit casino will notifying their users when a big change happen. Changing the terms against the gambler who's won big amount money isn't nothing new in new casino, they will give an excuse if their casino is still new and it's normal if they might adjust their terms due to development.
And this is why you should only play with reputable casinos. The mere changes in their Terms of Services could easily be taken against you when the time comes. And you can't take them to court either cause the ToS is going to hold up well in the proceedings, leaving you penniless in the process of finding justice and lost too. So it's just better to not take chances when it comes to picking casinos or bookies, it's much better to put your business into entities and companies that are reliable, and have been in the industry for years with good reputation.
donator
Activity: 4760
Merit: 4323
Leading Crypto Sports Betting & Casino Platform
May 25, 2023, 01:09:19 PM
#36
Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

Online gambling is an industry that is rapidly changing and being regulated by many countries around the world. I imagine there are times when they’re forced to immediately make changes to their terms of service in order to be able to continue legally operating in certain districts. I don’t think it’s a malicious attack on their users.
hero member
Activity: 1918
Merit: 564
May 25, 2023, 01:04:23 PM
#35
Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

If the change in TOS was done to justify the gambling platform's action to ban and confiscate the fund of an account then that would be unethical and at the same time defrauding their customer but if the TOS were modified before the the case of the client then I do not think that there is wrong with the gambling platform.  Although there should be a notice coming from the platform about the change in terms and condition the customer should always update themselves from time to time about the regulation of the gambling platform.


If you can prove them that you've got a solid evidence that the TOS have been modified and it is different from the copy that you've read before upon signing up, show it to them so that they can't alter your defense.

The timestamp of the TOS modified and the case of the player is most important.  Even if the TOS is modified but it happened before the client commit the breach of TOS, then the action of the player will be subjected to the modified TOS.
legendary
Activity: 3248
Merit: 1179
May 25, 2023, 12:53:05 PM
#34
Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites?

"Welcome to the crypto gambling wild west!"

Not my words, I am quoting someone here... Many of us here have already seen "almost everything", I say "almost everything" because every time I thought I had seen everything something new surprised me.

Check BTCGosu Blacklisted Bitcoin Casinos and you will get a better picture I think.
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