Topic: Using ToS against users normal? - page 24. (Read 2955 times)

That's not normal, even if a casino's TOS states that they can modify any of their following rules. There's still a need for them to notify their customers with any change that they've made. That's ethical for a business to let your customers know what you've done based on the policies that you've made and adjusted.

If you can prove them that you've got a solid evidence that the TOS have been modified and it is different from the copy that you've read before upon signing up, show it to them so that they can't alter your defense.

Abnormal obviously.

Just check on the Scam Accusations section and you'll see complains, some of them might involve these rules or TOS that have been inaccurately far from the original TOS upon withdrawal.

Casino may alter their ToS at anytime to refuse the reward of someone and there are some instances it happened in the past even with reputed casinos but it will hit their reputation than anything so if a casino is practicing such activity then they will fall behind sooner or later.

But its not a big thing to see updation on TOS often on crypto service platforms because of changes from regulations so it doesn't bothered me at all.

Most of the casinos update their terms on time to time. But they rarely inform the users about the changes. I have to check the rules of the terms of different casinos to keep this thread up-to-date. I have noticed the changes of terms of some casinos during the process. Casinos have to adjust those terms for their gambling license provider. They don't implement any new terms which is not friendly for the user. I never suffered for the changes of the terms of any casino.

obviously it is not normal for a casino to change its TOS without first notifying people so that these people can read and decide whether they agree with the new terms or not, this is a consumer right in any country in the world, and it even becomes It is unbelievable that in many casinos they even manage to write the following: "the casino reserves the right to change the TOS without having to inform customers in advance". that part will not have any legal coverage in any court, but it seems that in many casinos there is no legal department. now about using TOS against people, in most I even risk talking about in 99% of scam accusation casinos of this type it was not due to TOS alteration, but because casinos use the following points: many accounts and cheating.



you can see it in this thread:

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this has happened to many people, unfortunately it is very difficult to prove that the casino is wrong because the casino always claims that it cannot show proof because it will expose its methods that they use to catch cheaters, so the casino's word is always true and the customers' word is always true are false, and this is very strange, even today I still don't understand how here in the forum there is no conflict mediation service between the casino and the client, this is something that should exist here in the forum

Even if they have the right to update the terms, informing the players ahead of time will not affect them that much. There will be a big issue if they update the terms right after your withdrawal, that only means the site can’t be trusted at all and might do the same thing again if its your time to withdraw.

Look for better alternatives mate, having this kind of practice can’t be trusted at all.

It's natural for a gambling to adjust or realign their ToS if deemed necessary otherwise you as a gambler you don't have right to hold anything against them. If they noticed any loophole is their duty to adjust it to favor them, but as a company or site what they could do is to send their customers a notification messages or as a welcome note whenever you login to their site to avoid irrelevant argument or something similar.
But as a gambler it's your duty to regularly read their ToS or Notification messages because I understand most of gambling site or exchange do send out messages to their clients to be informed.

I have personally never suffered any abuse by a casino when comes to sudden changes in the ToS of there gambling place, however, I do not doubt it is a relatively common thing which happens with small and unknown casinos. (Another reason to stick to the biggest and most reliable ones).

When comes to changes of ToS, I believe the right approach would be what many big tech companies like Google do: they notify about the changes and when they are expected to take effect in the future, so people can read if they want or have the time to.

It's nothing normal, and such things can never be regarded as normal, be it an online casino or whatever platform anyone is using. ToS updates should always be done and all users should be notified. If you, as a user, don't like the new update on the ToS, then you leave the platform and look for something else to involve yourself in. But for any casino or platform that chooses to perform such a thing, it's obvious that the platform doesn't have the interest of the people at hand, and they can easily scam anyone whenever they want.

I have come across a few cases, not in casinos, where the ToS was changed without the users consent, and even if you want to re-read the terms, you will barely notice those changes, but they are very important upstate and actually worth the team notifying their users. It's always when the users are experiencing any form of account freeze, suspended withdrawal, or some sort of allegation that they will use the ToS and use it against their customers.

I have heard about such gambling websites that did something like that to stop withdrawals of the users. It's a pretty common thing in the world of online gambling and most of the gambling sites does that. But, the most trusted gambling sites are clean of such frauds because even if they somehow have to change their ToS they'll notify the users about the thing in advance.

I recommend everyone to choose only the gambling sites that are trusted and have good reputation. Try to avoid all those websites which do not allow you to withdraw your funds after the winning bets. The main priority should be given to the sites that allow you to withdraw your funds even if you win more than 10x your capital.

In the world of online gambling there have been many websites which were basically created to scam out the innocent users, and once they had enough funds they block the withdrawals with lame excuses. I won't name those sites but many users can understand from my words that which websites I'm talking about. It's best to get as much information about a gambling website as one can possibly get before adding funds into the site. That way a user can be on safe side and anything the users earns are totally his own property.

Technically, the terms and conditions of the website in question is a contractual agreement between the user and the website which is offering services. In this case the service being gambling and the website a online casino.

So not only would changing the terms and conditions without notifying the users be immoral, I think it is also illegal. The user needs to be made aware of the new terms and conditions and he must agree to them before the website allows him to continue using their service.

If this does no happen then the user would have a strong case in court and I imagine the casino in question would be required to refund the user any deposited/lost funds since the starting date of the new TOS. But this could go both ways and the user might be required to return any winnings as well.

So notifying the user of the change is the right thing for the casino to do, in any case. I think we can all agree on that.

I know some local online casino where they put a notice that there are some changes in their TOS so that people will know that there are new changes to the TOS. Well, I don't know about othe casinos that does this the same but I know that most casinos will not notify their gamblers about the changes and I agree that gamblers should read once in a while about their TOS then move to other casinod if they don't like or want the new rules. It's simple enough to do it and it helpd rather than staying in the same casino with a rule that a gambler doesn't want or doesn't like.

Most casinos have to update their ToS later on, and it's normal for them to use ToS against users if they see something wrong with the user. One example was the Betcoin case years ago, and the changes that casinos make would be around limiting max wins or something to prevent too many losses on their side.

It would be a good idea to check their ToS once in a while, but you shouldn't worry about the ToS changes as much, as long as you're gambling like you usually do with other casinos then you should be fine.

I believe, those casinos that are serious with their business usually doesn't have the need to change their ToS without notifying their users, the reason is that their documents are already well-written since the beginning. If there will be changes, they'll choose to inform the players as practice of professionalism.
On the other hand, those who casinos that tend to abuse their terms against their players are those casinos that we need to avoid. They are not serious of delivering good service, they just want to take other people's money, so better to think avoid these kind of casinos.

The site have the right to change their ToS when deemed necessary but of course they have to notify everyone with regards to this one and give time to the gamblers to adjust accordingly. If the site changes their ToS without any announcement ahead of time or after the updates, then I think there's a bad practice about the site because you can't just change the ToS because of one situation, it must be good and acceptable for every players. Is there any site you experience with this?

That will be good. I have not seen someone that make this kind of complain before, this is the first one that I am seeing this. This kind of things should be with evidence, the name of the gambling site and the terms and conditions that was edited and changed that did not favoue the gambler.

Some gambling site can change somethings and make amendments to their terms and conditions, but if you are following the old conditions, the new conditions that can affect gamblers should not.lead to what will affect their gamblers. If it will affect their gamblers, they will message the old gamblers to let them be aware of the new conditions.

I do not see this as any issue because I have not seen complains about this before. The withdrawal issue has always been because of something else.

If the casino changes the terms and conditions without notifying the user, it is a big mistake because it is like trapping the user to make a mistake which can get their account blocked or even closed. And it will create endless debates between users and support services, and casinos can get bad reviews about changing terms and conditions without notification.

This is not normal, and it is something that casinos must avoid because it will make the casino lose people's trust. Automatically, the income from the casino will also decrease or even disappear instantly. People will not want to gamble in the casino because the casino has done something to make the users uncomfortable. I have never experienced this and do not expect it to happen even in the future.

If you include those casinos changing certain parts of their Terms and Conditions after a complaint is posted here or while a case is ongoing then yes. I don't have the time to dig up previous cases but I've read a few in the scam accusation board in the past. A member archived the terms before the casino edited it. I can't remember exactly how it ended but the act of revising kinda had a negative impact on the gambling platform.

So far I have never experienced a case like that let alone my closest friends who are also crypto gamblers, but I often hear on this forum about cases like you said, usually problems due to TOS or TOS changes that are changed without user notification, if there is a casino. those who commit such fraud are sure that they only want to steal and take advantage of users' money.

I'm not sure if that's the case with the big casinos because as far as I can feel any changes to the rules the big casinos will notify their users by putting a notification on their account that there's a change in TOS or some other change in requirements. if you have a problem at a particular casino and it makes you uncomfortable just leave.

Someone that register and playing on a gambling site from a restricted country is an example. Another example is someone that is using multiple accounts. Another is someone that is using VPN. Most of the rules are there, but some gamblers just do not bother to read the gambling site terms of service.

People should try and read the terms of service. I can not answer this question because I have not gotten into such problem before, to the extent that I will not be able to withdraw from the gambling sites that I am using. Reading the terms of service is very important.

Not that it's not normal in online casinos, but it's not normal in anything else, because every player must be aware of their rights and the rules by which they play at all times. Therefore, every serious casino will inform its players if there has been a change, and it is nothing strange if some abuse such changes to their advantage, because not everyone plays a fair game.

However, I think that a much bigger problem is that most players do not read the terms of use, and then complain later because they were uninformed. Just as every online casino wants to protect itself and its business, every player needs to protect himself and his interests, even if that means reading all the fine print.