Then I get an email saying that I actually need to submit the proof I submitted before for proof of address. But the POA they accepted before was my national ID. And they say I can't use that, because I used it to reverify my proof of identity. They are fucking dead brain morons. They should bring back the live chat, cause they're nothing short of incompetent.
Seeing that you're from Romania, what will you do if they ask you for a scan of the front and the BACK of your id?
Maybe I'm wrong but that's the only id with a blank back in the whole EU.
I know some guy was complaining a week ago he can't pass a KYC because he can't scan the back of his card!
As for their support, the best way to work with wirex it is to completely avoid anything that has gone wrong with it once cause it will certainly do again and pretty fast. Top up from cards, wires from and out, everything has a serious chance of turning into a week of endless and useless chat with the support.
So, stick with loading bitcoin onto it and spending in shops.
I was so happy when I got it and spend a lot around with it but right now I wouldn't recommend it to anybody.
So if I give them $5000 for their token I get zero fees. That sure is a whole lot of fees.
Since it's obvious some of the fees they cut are PAID from their own pocket as they offer zero fees even for ATM I wonder how long this will last, and how long till some strat using it to launder money.
