And the "back end" strikes!
Got a notification about the wallet splitting, which I think that although it does complicate things a bit is a great idea if you spend stuff on places you don't fully trust or you're afraid somebody might steal and then use your card (contactless) before you can't block it, done with the updating...and maintenance...
It's been about 3 hours since I have seen first the alert have no idea how long this has been going...
I had an impulse to try and pay with the card while the app was like that but during the break, there was a 7-8 person queue at the store and I didn't really want to start switching cards with everyone there anxious to get to the cashier.
Has anyone used it while there was no access to the app?
Topic: Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money - page 14. (Read 69570 times)
April 12, 2019, 06:06:59 AM
April 08, 2019, 07:50:36 AM
Apart from the scare last week, till now let's say I like it, enough to feel sad to see them gone..
But!, I'm still not leaving more than 25 euros on it (in BTC and euro).
But!, I'm still not leaving more than 25 euros on it (in BTC and euro).
As an actual card I've found it flawless. Much, much less cranky than the Xapo one which failed in quite a few places. I think my Bitpay one never gave me any gip but I didn't use it as much.
But of course Wirex don't run that aspect. It's their back end that has me wondering.
April 08, 2019, 07:49:08 AM
So this week I put it to the test:
Done a pin transaction at Aldi (was over 50E so I guessed it was already beyond contactless limits) then went into 3 additional small shops for a beer, ice cream, small stuff just to test the contactless.
Well, it worked as expected, the notifications were almost instant, got a few satoshis in their cryptopayback program, no problems.
In the weekend I was able to test it outside the eurozone in the Czech Republic, went also flawless, and checking the exchange rate was exactly what Google was telling, no problems here either.
Apart from the scare last week, till now let's say I like it, enough to feel sad to see them gone..
But!, I'm still not leaving more than 25 euros on it (in BTC and euro).
Done a pin transaction at Aldi (was over 50E so I guessed it was already beyond contactless limits) then went into 3 additional small shops for a beer, ice cream, small stuff just to test the contactless.
Well, it worked as expected, the notifications were almost instant, got a few satoshis in their cryptopayback program, no problems.
In the weekend I was able to test it outside the eurozone in the Czech Republic, went also flawless, and checking the exchange rate was exactly what Google was telling, no problems here either.
Apart from the scare last week, till now let's say I like it, enough to feel sad to see them gone..
But!, I'm still not leaving more than 25 euros on it (in BTC and euro).
April 03, 2019, 11:50:05 AM
Seems like the app is stable now but I don't have any plans to send some BTC to test it so I don't know if it really works.
I had a test fiddle with GBP. It's very, very sluggish but it didn't outright reject it. I can't be arsed to go through with an actual exchange.
This is what they're saying -
If this move paralyses them then I'll be well clear when the real fireworks happen, however it looks like most of the services are just as hopeless so the bubble top may well be like those exchanges that trade shitforks with dead or crippled chains - you won't be able to deposit, withdraw or move them but at least you can look at the lovely price that you'll never be able to realise.
April 03, 2019, 06:39:09 AM
Seems like the app is stable now but I don't have any plans to send some BTC to test it so I don't know if it really works.
At least is not crashing.
LE:
Oh, I see I have 0.004 left, tried to exchange to EUR, took about two minutes but it went through.
LLE:
Guess I was wrong, although the balance was first moved to the euro account is back in BTC after a logout/login.
At least is not crashing.
LE:
Oh, I see I have 0.004 left, tried to exchange to EUR, took about two minutes but it went through.
LLE:
Guess I was wrong, although the balance was first moved to the euro account is back in BTC after a logout/login.
April 02, 2019, 09:55:49 PM
The wirex app is now crashing every single time after staying open for about ten seconds. I think it's a new update. It's a V unique feature which saves them lots of hassles.
April 02, 2019, 04:34:06 PM
Indeed not the best thing I want to read launching my app
Hope they didn't finance the wrong movie like my last debit card.
At least I managed to buy an ice cream ad a Redbull can with it.....
April 02, 2019, 04:20:44 PM
Exchanging to USD, GBP and EUR is 'temporarily disabled'. I can't say that's the best of looks. I dunno if Wirex was fully operational during late 2017 but this is not an encouraging omen if you want to make use of your, y'know, money when things are hot.
I get the feeling that the next bubble will be an even bigger seizure for the services than last time. I've seen little evidence of them getting ready, and of course not many can afford to either.
I get the feeling that the next bubble will be an even bigger seizure for the services than last time. I've seen little evidence of them getting ready, and of course not many can afford to either.
March 26, 2019, 03:55:10 PM
Any news regarding the card sign ups? Their support doesn't respond to my emails. Looks like VISA created new troubles for their card provider.
Quote
Service is Unavailable
We're working hard to improve our worldwide coverage. Check in regularly — your country may soon be on our fast-expanding list.
We're working hard to improve our worldwide coverage. Check in regularly — your country may soon be on our fast-expanding list.
March 22, 2019, 09:30:37 PM
Guys, your service is great and I am happy customer of yours, but... seriously... FIX GOOGLE CAPTCHA ON THE LOGIN PAGE OR JUST REMOVE IT, FFS!! It takes ages to make a login then to login again due to a new device confirmation, because google captcha on id.wirexapp.com is poorly configured with a very reduced timeout (that means even if you solve captcha in 1-2 minutes, you will have to do it again) and no session control at all.
There is a good alternative THAT IS WORKING and does not disturb UX, called Funcaptcha. It is more elegant, user-friendly and less annoying. Github adopted it already for registrations, please consider moving to it as well if you think that putting captcha on a login page is SO critically important (check it here)
TL;DR: Google captcha is completely ruining UX on your site, please do something urgently.
There is a good alternative THAT IS WORKING and does not disturb UX, called Funcaptcha. It is more elegant, user-friendly and less annoying. Github adopted it already for registrations, please consider moving to it as well if you think that putting captcha on a login page is SO critically important (check it here)
TL;DR: Google captcha is completely ruining UX on your site, please do something urgently.
March 22, 2019, 10:03:22 AM
@Wirex,
Is there any possibility to have an instant conversion from crypto to fiat (like the old xapo and coinsbank, former bit-x)?
Is there any possibility to have an instant conversion from crypto to fiat (like the old xapo and coinsbank, former bit-x)?
Bump for my question.
March 21, 2019, 03:15:56 AM
Just notice their fees that they only ask for a monthly fee of $1.50 and others are free I don't find their Card pricing.
Please read the fees carefully, iirc the transactions from USD cards used to have an extra fee, compared to EUR/GBP.
Also the first month may be free, depending on when the card arrives. After that, at about 20th they withdraw the monthly fee.
Although only the monthly fee is usually displayed, their conversion rate (BTC<->fiat) is not great, so you can consider it as an extra fee.
And if your local currency is not GPB/EUR/USD there are fx fees.
So no, it's not 100% true that "others are free" (on the other hand, not awfully bad either).
March 20, 2019, 03:33:09 PM
~snip~
Just want to ask if you pay for your Wirex card delivery? Do you receive the card without paying any amount? Do they ask for KYC?
Just notice their fees that they only ask for a monthly fee of $1.50 and others are free I don't find their Card pricing.
I did not pay for delivery, I never deposit any funds before activating the card, I've deposited a few coins (a small sum) and not a single cent was taken yet.
As for KYC they did ask for a pic of my face with my id card and phone verification (sms code).
Nothing about the address and I must add at this I made a mess out of it and erased the second name of the street and the street number but I still got the package intact and I can say in time.
March 20, 2019, 03:18:57 PM
~snip~
Just want to ask if you pay for your Wirex card delivery? Do you receive the card without paying any amount? Do they ask for KYC?
Just notice their fees that they only ask for a monthly fee of $1.50 and others are free I don't find their Card pricing.
Edit:
Looks like they don't allowed Asian countries?
Code:
Service is Unavailable
We're working hard to improve our worldwide coverage. Check in regularly — your country may soon be on our fast-expanding list.
March 20, 2019, 10:30:03 AM
Why is this risky?
Because with your approach, when you may need Wirex card the most, it may not be accepted.
But maybe I'm too pessimistic
March 20, 2019, 10:27:56 AM
Hmm, I've never even heard of these companies before.
I also tried to get some answers from the telegram group but all the scam accusations there are very unnerving. The only responses I get are canned responses or 'I'll chase that up with the team'. It is so frustrating.
I just wanted to know if Contis is the one that deals with the money that you deposit into your account or if it is another company or bank? Is the money really safe?
I also tried to get some answers from the telegram group but all the scam accusations there are very unnerving. The only responses I get are canned responses or 'I'll chase that up with the team'. It is so frustrating.
I just wanted to know if Contis is the one that deals with the money that you deposit into your account or if it is another company or bank? Is the money really safe?
I don't know anything about i2c. Contis are regulated by the FCA and seem to be British based so I presume they'll be covered by bank insurance if they themselves keep the money deposited.
By far the biggest risk will be them giving up on operating the cards. In which case you apply to them and receive whatever fiat is left on there via cheque. That's how Wavecrest handled it.
What are the nature of the scam accusations?
Whatever they are treat the card like it's going to die any second. Don't leave anything on there and definitely don't depend on it as your one source of spending.
I feel like it just needs to be a little clearer on whether Contis themselves keep the money deposited or not.
Yeah, it would be far better to deal with the card operations themselves. Exactly, I don't put too much stock in these kinds of things anyway but am certainly going to tread cautiously until the negativity I'm hearing disappears.
Regarding the scam stuff, the state of the telegram chat is just...poor. People have been putting money in or transferring money around and it has disappeared. Support tickets are taking days to respond to and admins keep saying they will chase it up but nothing is being done about it.
March 20, 2019, 10:25:10 AM
Anyhow, I'll use the wirex card for cash as the last resort possible, if I lose my card or it gets blocked, if I run out of cash, if I can't pay directly with it, almost no chances of it happening, but it doesn't hurt to know what you might be facing.
This is a risky approach. There's a chance, and not a very small one, that your Wirex card gets rejected.
I used to use Wirex for payments (as long as I had money on it) and my normal bank card as backup.
Why is this risky?
I'll treat the wirex card as not being in my wallet at all and when all normal options I use today are no longer available I'll try that, just like finding some old bills stashed in my socks.
My current ING card works flawless, I get instant app notifications for transactions, they have a hotline that works pretty well, and it's a bank, not some Panama company.
But until I can load it with BTC directly I'll use this wirex to spend a few extra satoshis when there is no direct BTC option.
Normally I wouldn't take this approach but filling my tax forms wasn't quite a cheerful event
March 20, 2019, 10:11:26 AM
I did travel twice in eastern Europe (Hungary, Romania ending with a Bulgarian resort) and my experience with the ATM there wasn't quite satisfying let's say. Both of them only showed me how much in local currency I want to withdraw, no commission, no extra fees, and no exchange rates. But was quite a long time ago and seems things have changed for the better.
The exchange rate is not shown. But since I withdrew round amounts (200 EUR iirc) it was easy to calculate. The bank fee is shown. And if you are lucky you are asked which bank you prefer for conversion. Also if you are lucky the ATM will work also in English
However, Wirex is most comfortable at using for PoS payments in shops. Use it for that, instead of withdrawing cash. You can get cash from your normal card too.
And if you pay in shops, Wirex shows the transactions quite fast, so if anything unauthorized happens, you'll see it and you can block the card right away. (My normal bank card started having such features only this year).
Anyhow, I'll use the wirex card for cash as the last resort possible, if I lose my card or it gets blocked, if I run out of cash, if I can't pay directly with it, almost no chances of it happening, but it doesn't hurt to know what you might be facing.
This is a risky approach. There's a chance, and not a very small one, that your Wirex card gets rejected.
I used to use Wirex for payments (as long as I had money on it) and my normal bank card as backup.
I want to add a correction/clearup:
The Wirex fee is clearly there, that's for sure.
The Wirex fee is clearly charged (not displayed on ATM; probably displayed in-app). At this read I've seen that the way I wrote it may imply something else.
March 20, 2019, 09:56:27 AM
I've withdrew only 2 or 3 times in Romania from Wirex. About one year ago. And I've done some 5 other attempts in which I didn't withdraw.
In those 5 attempts the bank tried to do the exchange for me at an awful exchange rate, so, "thanks, but no".
One bank's ATMs allowed me to get Wirex exchange rate (allowed to select if ATMs bank or Card's bank does the exchange) which looked better, but back then I don't know for sure if I knew about the extra fx fees, which were not displayed as good as today.
I had to pay only Wirex ATM fee and Wirex fx fee.
In Greece, as I said, I withdrew EUR a few times at Wirex fee, then, at same bank's ATM, the bank attempted to charge extra. Then I've checked a few other banks ATMs (in one mall) and all were charging extra.
At least the ATMs started showing more clearly what they charge. The Wirex fee is clearly there, that's for sure.
Unfortunately I don't have more accurate info because I don't spend lately as much Bitcoin as I did in the first months of last year.
In those 5 attempts the bank tried to do the exchange for me at an awful exchange rate, so, "thanks, but no".
One bank's ATMs allowed me to get Wirex exchange rate (allowed to select if ATMs bank or Card's bank does the exchange) which looked better, but back then I don't know for sure if I knew about the extra fx fees, which were not displayed as good as today.
I had to pay only Wirex ATM fee and Wirex fx fee.
In Greece, as I said, I withdrew EUR a few times at Wirex fee, then, at same bank's ATM, the bank attempted to charge extra. Then I've checked a few other banks ATMs (in one mall) and all were charging extra.
At least the ATMs started showing more clearly what they charge. The Wirex fee is clearly there, that's for sure.
Unfortunately I don't have more accurate info because I don't spend lately as much Bitcoin as I did in the first months of last year.
Thanks for the feedback.
I did travel twice in eastern Europe (Hungary, Romania ending with a Bulgarian resort) and my experience with the ATM there wasn't quite satisfying let's say. Both of them only showed me how much in local currency I want to withdraw, no commission, no extra fees, and no exchange rates. But was quite a long time ago and seems things have changed for the better.
Anyhow, I'll use the wirex card for cash as the last resort possible, if I lose my card or it gets blocked, if I run out of cash, if I can't pay directly with it, almost no chances of it happening, but it doesn't hurt to know what you might be facing.
Whatever they are treat the card like it's going to die any second. Don't leave anything on there and definitely don't depend on it as your one source of spending.
Lols, this is exactly my plan also
Probably I won't leave there more than 10-20 euros or something like that.
March 20, 2019, 09:34:41 AM
Hmm, I've never even heard of these companies before.
I also tried to get some answers from the telegram group but all the scam accusations there are very unnerving. The only responses I get are canned responses or 'I'll chase that up with the team'. It is so frustrating.
I just wanted to know if Contis is the one that deals with the money that you deposit into your account or if it is another company or bank? Is the money really safe?
I also tried to get some answers from the telegram group but all the scam accusations there are very unnerving. The only responses I get are canned responses or 'I'll chase that up with the team'. It is so frustrating.
I just wanted to know if Contis is the one that deals with the money that you deposit into your account or if it is another company or bank? Is the money really safe?
I don't know anything about i2c. Contis are regulated by the FCA and seem to be British based so I presume they'll be covered by bank insurance if they themselves keep the money deposited.
By far the biggest risk will be them giving up on operating the cards. In which case you apply to them and receive whatever fiat is left on there via cheque. That's how Wavecrest handled it.
What are the nature of the scam accusations?
Whatever they are treat the card like it's going to die any second. Don't leave anything on there and definitely don't depend on it as your one source of spending.
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