I also tried to get some answers from the telegram group but all the scam accusations there are very unnerving. The only responses I get are canned responses or 'I'll chase that up with the team'. It is so frustrating.
I just wanted to know if Contis is the one that deals with the money that you deposit into your account or if it is another company or bank? Is the money really safe?
I don't know anything about i2c. Contis are regulated by the FCA and seem to be British based so I presume they'll be covered by bank insurance if they themselves keep the money deposited.
By far the biggest risk will be them giving up on operating the cards. In which case you apply to them and receive whatever fiat is left on there via cheque. That's how Wavecrest handled it.
What are the nature of the scam accusations?
Whatever they are treat the card like it's going to die any second. Don't leave anything on there and definitely don't depend on it as your one source of spending.