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Topic: Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money - page 17. (Read 69363 times)

legendary
Activity: 2086
Merit: 1001
Whats going on with BTC deposits?? Everything was working great till last week or so , now taking many confirms if at all, my last BTC deposit never arrived in wirex, still waiting  a day later!!!! done a support ticket and no reply as yet!! Sad

edit: received Smiley
legendary
Activity: 2086
Merit: 1001
Does wirex offer virtual cards?
I believe i've seen them in profile max 1-2 months ago.

yes u can get virtual card
jr. member
Activity: 57
Merit: 24
Does wirex offer virtual cards?
I believe i've seen them in profile max 1-2 months ago.
Pab
legendary
Activity: 1862
Merit: 1012
At least wirex is running under FCA authority
verification process can take long because wirex cars are only one available in crypto
But better customer support is needed

just found on coindesk good news https://www.coindesk.com/bitcoin-wallet-provider-receives-e-money-license-from-uk-regulator/
legendary
Activity: 3668
Merit: 6382
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What is wirex provider
It looks like provider just suspend spectrocoin MC cards .I think that all that crypto services are using some offshore banking it can be reason that we have always problems with cards
It is better to not keep bigger money on cards delivered by all that crypto financial
There are also Brexit issue.Financial company from GB need to  register in EU to provide his service.Now law in UK and EU are different

I think that they have different provider. SpectroCoin seems to not disclose the card issuer and presents "Spectro Finance" as intermediary, while Wirex tells clearly that they work with Contis Financial Services Limited

Also I've heard here and there of issues about SpectroCoin cards, maybe it's related to the suspending. However.. quite bad news if they are true. We need more reliable services...
legendary
Activity: 2590
Merit: 3014
Welt Am Draht
It looks like provider just suspend spectrocoin MC cards

No word from them other than a platform issue in their thread. Any progress on this?

I think we're only ever going to be able to depend on one of these cards when they're issued directly by the card companies themselves.
Pab
legendary
Activity: 1862
Merit: 1012
What is wirex provider
It looks like provider just suspend spectrocoin MC cards .I think that all that crypto services are using some offshore banking it can be reason that we have always problems with cards
It is better to not keep bigger money on cards delivered by all that crypto financial
There are also Brexit issue.Financial company from GB need to  register in EU to provide his service.Now law in UK and EU are different
legendary
Activity: 2912
Merit: 1068
WOLF.BET - Provably Fair Crypto Casino
When speaking of constant changes, Wirex is realy special.
About week ago I received the notice that they will no longer provide cards for my country but existing users will stil be able to use it.
Yesterday I received another notice where they say Wirex will provide cards for new users afterall and all services including Cryptoback will be available again.
How strange is that? You never know what can you expect and I don't like so much uncertainty.

Hmm. That's definitely not too reassuring. I think I'll continue refraining from going all in then. I hope people operating stuff like this realise how much disruption they cause if their service falls apart. If they can't absolutely guarantee it then they shouldn't really be offering it.

Ecactly. Having in mind past experience and changes of terms and service that happened without announcement I'm not sure how much can I trust them again, that their service will be solid and without further surprises.
Of course, they say it's not up to them but up to.Visa but like the service provider they should ensure the best possible service to their clients.
I'll continue to use Wirex but at first I will be careful and will not load my card with too much funds, just necessary to spend until I see how it will go further.
legendary
Activity: 2590
Merit: 3014
Welt Am Draht
When speaking of constant changes, Wirex is realy special.
About week ago I received the notice that they will no longer provide cards for my country but existing users will stil be able to use it.
Yesterday I received another notice where they say Wirex will provide cards for new users afterall and all services including Cryptoback will be available again.
How strange is that? You never know what can you expect and I don't like so much uncertainty.

Hmm. That's definitely not too reassuring. I think I'll continue refraining from going all in then. I hope people operating stuff like this realise how much disruption they cause if their service falls apart. If they can't absolutely guarantee it then they shouldn't really be offering it.
legendary
Activity: 2912
Merit: 1068
WOLF.BET - Provably Fair Crypto Casino
It's such a shame that we still don't have reliable and stable Bitcoin debit card provider and service that will not constantly change.the conditions without any warning. Will that ever change?

All the ones so far available to Europeans at least seem pretty lashed together. Coinbase and Bitpay cards in the US seem rock solid. I presume that's because they have a more direct relationship with Visa rather than going through some barely known third party.

I've read that Wirex have a three year deal with this card provider. I still wouldn't have a huge amount of faith it's going to last the distance.

When speaking of constant changes, Wirex is realy special.
About week ago I received the notice that they will no longer provide cards for my country but existing users will stil be able to use it.
Yesterday I received another notice where they say Wirex will provide cards for new users afterall and all services including Cryptoback will be available again.
How strange is that? You never know what can you expect and I don't like so much uncertainty.
jr. member
Activity: 234
Merit: 1
But why their verification takes more than usual, mine is going to 1 month I have submitted my id for verification. and it's going to be second verification generally many confusion in this crypto world now.
legendary
Activity: 2590
Merit: 3014
Welt Am Draht
It's such a shame that we still don't have reliable and stable Bitcoin debit card provider and service that will not constantly change.the conditions without any warning. Will that ever change?

All the ones so far available to Europeans at least seem pretty lashed together. Coinbase and Bitpay cards in the US seem rock solid. I presume that's because they have a more direct relationship with Visa rather than going through some barely known third party.

I've read that Wirex have a three year deal with this card provider. I still wouldn't have a huge amount of faith it's going to last the distance.
legendary
Activity: 2912
Merit: 1068
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Yeah, I have that feeling too.

I remember what happened with the Wavecrest cards. There was effectively zero warning. None. I remember seeing tweets from people halfway around the world from home with thousands of pounds or euros on their cards cut off from them.

Because of that I'll never, ever leave any balance on any card ever again. It gets loaded and spent immediately.

This is actualy clever idea, not to store anything on the card. Having bad experiences with Mistertango and now with Wirex I will also practice this. And the funny thing is that I chose Wiex as an alternative to Mistertango that gave me much headache.
Since I usualy spend for the weekend I will just load them with amount sufficient for the weekend otherwise I would risk too much.
It's such a shame that we still don't have reliable and stable Bitcoin debit card provider and service that will not constantly change.the conditions without any warning. Will that ever change?
legendary
Activity: 2590
Merit: 3014
Welt Am Draht
Yeah, I have that feeling too.

I remember what happened with the Wavecrest cards. There was effectively zero warning. None. I remember seeing tweets from people halfway around the world from home with thousands of pounds or euros on their cards cut off from them.

Because of that I'll never, ever leave any balance on any card ever again. It gets loaded and spent immediately.
legendary
Activity: 2912
Merit: 1068
WOLF.BET - Provably Fair Crypto Casino
wirex just randomly blocks accounts without any reason.

My account was successfully verified on May 8. Than on July 20 I received a message that it failed and have my account blocked.

I wrote to support, it replied that issue will be investigated, than passed more than a week and asking the status on the issue I got no reply. In a few days I wrote again, and again no answer.

If you search web, you'll find a lot of similar complains on accounts getting locked and people's funds actually being frozen.

Don't use this service if you don't want to lose your money. These guys are absolutely incompetent.

Yeah, I have that feeling too.
Today I got another unpleasant surprise from Wirex. Because my country isn't the member of EEA (yet) there is also possibility that I will not be able to use the card anymore.
Now they know that they will no longer approve new cards for my country but they don't have the clue what will happen with existing ones. But the worst is that they didn't send a notice for that but the lady from the support just unofficialy has mentioned that and they still didn't send any info at all to the users.So, it might happen that one day my card will be declined in the store but they don't know when is this going to happen.
So, what kind of amateurs are those people in Wirex?Huh Like they are just playing.
newbie
Activity: 30
Merit: 0
wirex just randomly blocks accounts without any reason.

My account was successfully verified on May 8. Than on July 20 I received a message that it failed and have my account blocked.

I wrote to support, it replied that issue will be investigated, than passed more than a week and asking the status on the issue I got no reply. In a few days I wrote again, and again no answer.

If you search web, you'll find a lot of similar complains on accounts getting locked and people's funds actually being frozen.

Don't use this service if you don't want to lose your money. These guys are absolutely incompetent.
legendary
Activity: 3668
Merit: 6382
Looking for campaign manager? Contact icopress!
but I blame Wiex not to send any annoucement about this

Yup, their PR is sometimes far from great, to say it nicely.

Hi, can i order all the 3 Plastic Debit cards (EUR, GBP, USD) for Free? Or i must order just one of them? I want them all Smiley  Can this cards be linked to Paypal? Thanks!

Since you have to pay the monthly fee for each and every one of them and since you can pay with any one of them in any country, I don't see the use to have that many. So I don't know.
All I've had was one virtual and one plastic in the same time.

But you should really ask their support. Lately the support seems to work fine and my last 2 issues got answers in less than 24h.
newbie
Activity: 33
Merit: 0
Hi, can i order all the 3 Plastic Debit cards (EUR, GBP, USD) for Free? Or i must order just one of them? I want them all Smiley  Can this cards be linked to Paypal? Thanks!
legendary
Activity: 2912
Merit: 1068
WOLF.BET - Provably Fair Crypto Casino
Just to post the update, the mistery is solved.
Visa is no longer providing crypto back option for my country, that is why is no longer available at my account.
I understand it's the question of Visa policy but I blame Wiex not to send any annoucement about this. They just removed this option without any explanation literary in a day and deprived users from possibility to claim satoshies that were available until that moment.
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