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Topic: Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money - page 37. (Read 69591 times)

sr. member
Activity: 873
Merit: 250
Do not waste your time or your money here .. The cards do not work, they always give error when you try to buy in some online store. If you have an amount of money on the card and you have exceeded the recharge limit you can not change it back to bitcoin. The support is very bad, it takes 3 days to reply. I said .. look for another card better than this.
newbie
Activity: 53
Merit: 0
I have ordered one plastic card, received it, activated it, and now i want to load it with bcc and they ask me to verify with my ID card Huh WHAT THE HELL? Did they scammed me from the BTC amount of the card? Wow

I'm going to contact you so you can refund me the 0.007714 of the card. Unfortunately for you i got no-life so count of me to not stay passive.

they like to scam people. they do not have custumer support so good luck for you
full member
Activity: 184
Merit: 100
Wirex mobile application works fine. Now if you login with web browser and try to use their system it does not work.

You can not load cards, you can not do anything. Their system does not know the BTC price. It's been broken for months. I tried explaining to them 4-5 times with screenshots, they are idiots.
hero member
Activity: 896
Merit: 1082
So many complaints complaints complaints complaints complaints... ENDLESS complaints on this thread and their facebook page!

Guys, use Cryptopay. Works flawlessly.

newbie
Activity: 53
Merit: 0
https://bitcointalksearch.org/topic/beware-wirexe-coin-worst-bitcoin-card-ever-bitcoin-missing-since-may-24-1960440

Wirex are holding my bitcoin since may 24 after a failed transfer.

Since may 24 I was not able to have any support.

Unless you are interested to make business with a company that do not have support take very much care with wirex.
hero member
Activity: 1036
Merit: 531
OK after long time waiting i got my New Visa Card

1- Activated The Card
2- Got the PIN
3- Exchange 1950$ into the Card
4- Exchange successful

Try to Cashout from ATM and ATM says you don't have Enough Money in your Card . The money there and i can see from ATM the money is there but whenever try cashout the ATM says you don't have Enough Money . i try with 3 ATM from several Local Bank and all the same


OMG . I don't know what to say really except that this is my request (127078)

Did you try to cashout 1950$ ?

you can't cashout more then 1000$ at a time (verified user), and 2000$ in one day.


I know that i have been using the MasterCard for 1 Year . i try 800$ and 1k . all the same . ATM says you don't have enough Balance and that's not true Because i can see from the ATM i have 1950$

and YES I'm verified USER For more then a Year . i have no idea if this Card Verified Or not .

Wait . didn't they say No need for New Verification Process when they Promote for this new Visa Card ?

Yes, that's what they say, but I was also verified, but I had to verify it again.
If you want to be sure (this is what I'm doing), go to cardholderonline.com (the company that sends us a card for wirex), register your card.
If, when you log in, you see "update" (my case), you must verify it again.
I recommend (if this is the case) to directly send proof to cardholder to boost the process (that's what y do, when i see that wirexp take a while)
SOrry for my bad english
member
Activity: 61
Merit: 10
OK after long time waiting i got my New Visa Card

1- Activated The Card
2- Got the PIN
3- Exchange 1950$ into the Card
4- Exchange successful

Try to Cashout from ATM and ATM says you don't have Enough Money in your Card . The money there and i can see from ATM the money is there but whenever try cashout the ATM says you don't have Enough Money . i try with 3 ATM from several Local Bank and all the same


OMG . I don't know what to say really except that this is my request (127078)

Did you try to cashout 1950$ ?

you can't cashout more then 1000$ at a time (verified user), and 2000$ in one day.


I know that i have been using the MasterCard for 1 Year . i try 800$ and 1k . all the same . ATM says you don't have enough Balance and that's not true Because i can see from the ATM i have 1950$

and YES I'm verified USER For more then a Year . i have no idea if this Card Verified Or not .

Wait . didn't they say No need for New Verification Process when they Promote for this new Visa Card ?
hero member
Activity: 1036
Merit: 531
Hi, i try to order one Virtual USD Card but i can't do it. How do i pay for it? It costs 3$ right?

yep that's right, you need to have some btc on your account to order it
newbie
Activity: 33
Merit: 0
Hi, i try to order one Virtual USD Card but i can't do it. How do i pay for it? It costs 3$ right?
hero member
Activity: 1036
Merit: 531
I begin to lose control,

Monday last week, i received my new visa in change of the mastercard.
Add 100€ on it
Try it, not working anywhere, all transaction rejected
I contact the support, they said, that my card was send without the verification, and the bank need to verifiy it again, why not.
during this time, i try to withdraw the 100€, always in echec...
Today, i received a mail which confirm that's my account was verified again.
So try my card today, not working again, all transaction rejected.

What's the hell Wirex?
Since you decide to change the card (force the user to change) everything works fine, now, support response take a while. Lot of problem.

I was a satisfied user since one year, but i really think to change!!!

Problem solved, card activate yesterday
hero member
Activity: 1036
Merit: 531
UK

Ok, i ask you, because i'm in FR and have the same problem, because in france we need obligatory verified account.
hero member
Activity: 1036
Merit: 531
OK after long time waiting i got my New Visa Card

1- Activated The Card
2- Got the PIN
3- Exchange 1950$ into the Card
4- Exchange successful

Try to Cashout from ATM and ATM says you don't have Enough Money in your Card . The money there and i can see from ATM the money is there but whenever try cashout the ATM says you don't have Enough Money . i try with 3 ATM from several Local Bank and all the same


OMG . I don't know what to say really except that this is my request (127078)

Did you try to cashout 1950$ ?

you can't cashout more then 1000$ at a time (verified user), and 2000$ in one day.
member
Activity: 61
Merit: 10
OK after long time waiting i got my New Visa Card

1- Activated The Card
2- Got the PIN
3- Exchange 1950$ into the Card
4- Exchange successful

Try to Cashout from ATM and ATM says you don't have Enough Money in your Card . The money there and i can see from ATM the money is there but whenever try cashout the ATM says you don't have Enough Money . i try with 3 ATM from several Local Bank and all the same


OMG . I don't know what to say really except that this is my request (127078)
member
Activity: 61
Merit: 10
failed exchange not new . the problem has been there for some time now i have no idea why they didn't fix this long ago . i have 4k on my other wallet and i'm afraid to transfer this to my Wirex wallet and try to exchange this to my new card and get this failed exchange . if that happen that's mean another week waiting for support team to fix this


it's sad to see what Wirex has become really sad . it was very good service
newbie
Activity: 18
Merit: 0
hero member
Activity: 1036
Merit: 531
I got a reply from support. They 'fixed it', the failed exchange has now processed. But now I have money sat on my plastic card that I can't use anywhere cause it keeps declining. At this point, I just want my BTC back and to never use them ever again. Sad, cause I was recommending them to friends during the e-coin days.

*edit* AND NOW MY VIRTUAL CARD IS DECLINING. Service unusable.

Hi will, are you in France?
newbie
Activity: 18
Merit: 0
I got a reply from support. They 'fixed it', the failed exchange has now processed. But now I have money sat on my plastic card that I can't use anywhere cause it keeps declining. At this point, I just want my BTC back and to never use them ever again. Sad, cause I was recommending them to friends during the e-coin days.

*edit* AND NOW MY VIRTUAL CARD IS DECLINING. Service unusable.
newbie
Activity: 57
Merit: 0
I can also confirm - their "support" and their BTC rate are a total disaster.
hero member
Activity: 1036
Merit: 531
I begin to lose control,

Monday last week, i received my new visa in change of the mastercard.
Add 100€ on it
Try it, not working anywhere, all transaction rejected
I contact the support, they said, that my card was send without the verification, and the bank need to verifiy it again, why not.
during this time, i try to withdraw the 100€, always in echec...
Today, i received a mail which confirm that's my account was verified again.
So try my card today, not working again, all transaction rejected.

What's the hell Wirex?
Since you decide to change the card (force the user to change) everything works fine, now, support response take a while. Lot of problem.

I was a satisfied user since one year, but i really think to change!!!
member
Activity: 61
Merit: 10
Are you guys sure you send this card as Express Shipping ?

It's not DHL . also deutschepost says they can't track the shipment after it goes from Frankfort . it has been Departed on 31/5 and Today is 04/06 and my Local Post site Tracking System doesn't show anything about this Tracking Number

This is Exactly what deutschepost says on tracking system

The item was handed over to the International Logistics Center Frankfurt on May 31, 2017 to be forwarded to the country of destination. Unfortunately the tracking and tracing of the destination country does not offer a data interface with the tracking and tracing of Deutsche Post AG. Further information may be provided by the website of the country of destination.
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