I have received m'y débit cardio yesterday and i load one btc over. All IS OK.
Now, i try to withdrawal 900 euros ans it seems impossible because amount IS excedeed..
First using already problèms. I need this money for today.
Moreover, i send id picture and adresse vérification 3 days and it still on pending. IS that normal?
Thanks sir and have a great day
Please contact support for the second issue. Regarding verification, Please remember verification is performed by the bank and usually takes between 7-10 working days. Once documents are verified (or rejected), you will get an email notification. Also, bear in mind is possible we face processing delay from the bank due to the high number of applications. If you think verification of your documents is taking too long, please contact support team, and we will try to facilitate the process for you.