I don't see why this is any surprise to anyone, of course they have to refund, I'm just surprised how many people bitch and keep themselves captive of their own free will.
If you've paid by credit card it's as restrictive as being in an open prison. You call your issuing bank (presuming you checked with them prior to purchase anyway), Paypal have no reason to refund themselves, but they want your repeat business. In any case they turn the screws on BFL and you will get your refund, but it took you aggro, when if you pad by a credit card you just call the issuing bank. It's what you pay their usurious fees for...
so you're saying that if we paid Paypal with a credit card we should have no problem? We'll see. i just sent BFL a refund request since they didn't meet the "end of July" delivery they advertised in May, before they had their "no refund" policy.
Yes, if you paid by CC via Paypal, you should have no problem. Even ACH transactions can be charged back. It just takes a lot of due diligence to get your refund--it took me a month, much like the OP. I sent 5 emails to BFL requesting refunds, spent a good deal of time talking to several PayPal representatives on numerous occasions, and Bank of America several times as well. Paypal actually had me do a charge back via my Bank to initiate the full refund from BFL.
Don't expect BFL to be of any help in your quest for a refund.
If you followed the KnC thread around the start you will see I was instrumental in ensuring KnC accepted CCard. It was the only way I would purchase unknown tech from unknown entities.
It's what makes me laugh my ass off either respect to being called a shill or in on a scam, as obviously I wouldn't encourage payment with recourse if I was!! It's also what permits me to relax and view things a little more optimistically there. That said it was still a matter of feeling confident enough to have what funds I feel comfortable investing being tied up for a period of time whilst other options reveal themselves. That and increasing difficulty is why I'd NEVER bet (which is what it is, an informed gamble) more than I could afford to loose, never use 'credit' (as in money I don't have, I pay with a credit card, as a protected payment choice equal to the amount I'm comfortable spending, and personally have in hand, (though I won't pay it of until I have unit in hand - that way I have nothing to physically refund)) and won't put all my eggs in one basket, i.e. commit all my funds to one company at this stage in the game (what if there's reasonable delays??). I'm not down with f**king over legitimate businesses genuinely intent on delivering to the best of their abilities, or being fickle with funds they are counting on by changing my mind on where my funds are. I perform my due diligence thoroughly, share what I can, meet people, see if I like them, put the feelers out as o what they are capable of delivering, trust my gut, make my own decision and stand by it. Common sense and integrity. No where have I advised anyone to do anything but the same and take responsibility for their own decisions, so let's knock that shill shit on the head.
Again, and crucially it all comes down to your issuing bank, mine is Barclays. I called and recorded the conversation with the lady from the fraud dept giving me the ok. I checked with her twice and hid nothing from her about what it was for.
It's what you pay their usurious fees for, it's why they charge chargeback a to companies for claims. I'm in the UK and we're covered by consumer protection section 75, you have upto 180 days from the agreed date of delivery to make a claim. For sure payment from AmEx covers your ass, merchants hate their cut, it's a lot more than Visa and MasterCard.
It's because of this I've been scratching my head about this whole BFL non-refund issue. I would never have paid for pre-order with an anonymous unprotected currency irrespective of supporting the greater good as pre-orders with Bitcoin payment are a scammers wet dream (ref: Cedartec.net, ASICrigs.com)
FWIW I don't know how enforceable the non-refund agreement some of you agreed to is a couple of months back, someone who knows your US consumer law would be better help there...
NOTE: Some card manufacturers state they will not cover payments made by third party processors such as Paypal and Amazon (I presume it cuts them out of some traditional payment processor interchange fees), which is why I say you
MUST confirm with your credit card's issuing bank, it's why I wanted KnC to go the traditional payment processing route (like yalamanchili), but they would then have issues with minimum requirements such as time operating, minimum expenses, monthly minimum transactions, type of goods for sale etc. in any case it prompted me to ring my issuer and they confirmed they would contine to honour OUTSIDE of Paypal's 45 day window, but Paypal were responsible during those 45 days, so I probed no further w.r.t. other issuing banks. This is NOT the case for payment with debit cards, it has to be payment by Credit Card.
I laboured this point in the KnC thread and still get called a shill, scammer etc. when all I've done is performed due diligence and shared my research, so I hope this helps. You have time if you think you'll get your goods, you don't have to ruin BFL out of spite and have others who paid through non refundable means lose their funds, but if you paid by credit and with the right bank you're covered. Just think about the consequence of your actions. Peace.