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Topic: YES, you can get a REFUND from BFL - page 29. (Read 45622 times)

hero member
Activity: 630
Merit: 500
Bitgoblin
August 02, 2013, 05:12:58 PM
#29
I'm still a bit shocked there are still some people waiting for an order.
They wouldn't recognise a scam if he bit them in the nose...
hero member
Activity: 532
Merit: 500
August 02, 2013, 04:50:00 PM
#28
I don't see why this is any surprise to anyone, of course they have to refund, I'm just surprised how many people bitch and keep themselves captive of their own free will.

If you've paid by credit card it's as restrictive as being in an open prison. You call your issuing bank (presuming you checked with them prior to purchase anyway), Paypal have no reason to refund themselves, but they want your repeat business. In any case they turn the screws on BFL and you will get your refund, but it took you aggro, when if you pad by a credit card you just call the issuing bank. It's what you pay their usurious fees for...

so you're saying that if we paid Paypal with a credit card we should have no problem? We'll see. i just sent BFL a refund request since they didn't meet the "end of July" delivery they advertised in May, before they had their "no refund" policy.

Yes, if you paid by CC via Paypal, you should have no problem. Even ACH transactions can be charged back. It just takes a lot of due diligence to get your refund--it took me a month, much like the OP. I sent 5 emails to BFL requesting refunds, spent a good deal of time talking to several PayPal representatives on numerous occasions, and Bank of America several times as well. Paypal actually had me do a charge back via my Bank to initiate the full refund from BFL.

Don't expect BFL to be of any help in your quest for a refund.

If you followed the KnC thread around the start you will see I was instrumental in ensuring KnC accepted CCard. It was the only way I would purchase unknown tech from unknown entities.

It's what makes me laugh my ass off either respect to being called a shill or in on a scam, as obviously I wouldn't encourage payment with recourse if I was!! It's also what permits me to relax and view things a little more optimistically there. That said it was still a matter of feeling confident enough to have what funds I feel comfortable investing being tied up for a period of time whilst other options reveal themselves. That and increasing difficulty is why I'd NEVER bet (which is what it is, an informed gamble) more than I could afford to loose, never use 'credit' (as in money I don't have, I pay with a credit card, as a protected payment choice equal to the amount I'm comfortable spending, and personally have in hand, (though I won't pay it of until I have unit in hand - that way I have nothing to physically refund)) and won't put all my eggs in one basket, i.e. commit all my funds to one company at this stage in the game (what if there's reasonable delays??). I'm not down with f**king over legitimate businesses genuinely intent on delivering to the best of their abilities, or being fickle with funds they are counting on by changing my mind on where my funds are. I perform my due diligence thoroughly, share what I can, meet people, see if I like them, put the feelers out as o what they are capable of delivering, trust my gut, make my own decision and stand by it. Common sense and integrity. No where have I advised anyone to do anything but the same and take responsibility for their own decisions, so let's knock that shill shit on the head.

Again, and crucially it all comes down to your issuing bank, mine is Barclays. I called and recorded the conversation with the lady from the fraud dept giving me the ok. I checked with her twice and hid nothing from her about what it was for.

It's what you pay their usurious fees for, it's why they charge chargeback a to companies for claims. I'm in the UK and we're covered by consumer protection section 75, you have upto 180 days from the agreed date of delivery to make a claim. For sure payment from AmEx covers your ass, merchants hate their cut, it's a lot more than Visa and MasterCard.

It's because of this I've been scratching my head about this whole BFL non-refund issue. I would never have paid for pre-order with an anonymous unprotected currency irrespective of supporting the greater good as pre-orders with Bitcoin payment are a scammers wet dream (ref: Cedartec.net, ASICrigs.com)

FWIW I don't know how enforceable the non-refund agreement some of you agreed to is a couple of months back, someone who knows your US consumer law would be better help there...

NOTE: Some card manufacturers state they will not cover payments made by third party processors such as Paypal and Amazon (I presume it cuts them out of some traditional payment processor interchange fees), which is why I say you MUST confirm with your credit card's issuing bank, it's why I wanted KnC to go the traditional payment processing route (like yalamanchili), but they would then have issues with minimum requirements such as time operating, minimum expenses, monthly minimum transactions, type of goods for sale etc. in any case it prompted me to ring my issuer and they confirmed they would contine to honour OUTSIDE of Paypal's 45 day window, but Paypal were responsible during those 45 days, so I probed no further w.r.t. other issuing banks. This is NOT the case for payment with debit cards, it has to be payment by Credit Card.

I laboured this point in the KnC thread and still get called a shill, scammer etc. when all I've done is performed due diligence and shared my research, so I hope this helps. You have time if you think you'll get your goods, you don't have to ruin BFL out of spite and have others who paid through non refundable means lose their funds, but if you paid by credit and with the right bank you're covered. Just think about the consequence of your actions. Peace.
sr. member
Activity: 336
Merit: 250
August 02, 2013, 04:28:52 PM
#27
You are officially now a verb. Smiley and not a bad one at that

He's a verb and Josh is a subject. Or object. Or tool Grin

See: http://www.urbandictionary.com/define.php?term=Inaba


Thats funny as hell. I love the urban dictionary.
sr. member
Activity: 267
Merit: 250
Learn to go against your mind
August 02, 2013, 04:03:48 PM
#26
This thread should be stickied.  Smiley

+3
newbie
Activity: 43
Merit: 0
August 02, 2013, 03:19:39 PM
#25
FWIW, there was one thing in this ordeal that really rubbed me the wrong way...

When Bruce from BFL called, he made the "under review" status sound like a punishment for my complaining to PayPal. He seemed surprised that I didn't care about being taken out of the queue. I think that was the only card they had.

Again, don't take this lying down. If you want your money back, take it.
legendary
Activity: 1190
Merit: 1000
August 02, 2013, 03:17:35 PM
#24

It is hard to type while clapping.
sr. member
Activity: 336
Merit: 250
Cuddling, censored, unicorn-shaped troll.
August 02, 2013, 03:13:50 PM
#23
This thread should be stickied.  Smiley

Agreed.

There is not a single chance that they clear their backlog by the end of august.
This was just another lie, and it's becoming obvious that this is a ponzi - the discount coupons offered to shipped customers is a huge red flag, for example.

Get out while you still can, thank me later.

Please, mods, make this thread sticky.

Even if you beleive BLF is not a blatant scam, and they are patiently waiting to use the money they collected 1 year ago to actually build and ship the units of target customer, refunds should not be an issue.

Please help starting this refund tsunami, for the sake of your users.
sr. member
Activity: 255
Merit: 250
August 02, 2013, 03:02:08 PM
#22
You are officially now a verb. Smiley and not a bad one at that

He's a verb and Josh is a subject. Or object. Or tool Grin

See: http://www.urbandictionary.com/define.php?term=Inaba
newbie
Activity: 22
Merit: 0
August 02, 2013, 02:52:13 PM
#21
This thread should be stickied.  Smiley
legendary
Activity: 1015
Merit: 1000
legendary
Activity: 1764
Merit: 1006
August 02, 2013, 02:43:57 PM
#19
y'all need to make new accounts and quote the OP there.

see how many people actually refunds.
full member
Activity: 210
Merit: 100
August 02, 2013, 02:38:32 PM
#18
I don't see why this is any surprise to anyone, of course they have to refund, I'm just surprised how many people bitch and keep themselves captive of their own free will.

If you've paid by credit card it's as restrictive as being in an open prison. You call your issuing bank (presuming you checked with them prior to purchase anyway), Paypal have no reason to refund themselves, but they want your repeat business. In any case they turn the screws on BFL and you will get your refund, but it took you aggro, when if you pad by a credit card you just call the issuing bank. It's what you pay their usurious fees for...

so you're saying that if we paid Paypal with a credit card we should have no problem? We'll see. i just sent BFL a refund request since they didn't meet the "end of July" delivery they advertised in May, before they had their "no refund" policy.

Yes, if you paid by CC via Paypal, you should have no problem. Even ACH transactions can be charged back. It just takes a lot of due diligence to get your refund--it took me a month, much like the OP. I sent 5 emails to BFL requesting refunds, spent a good deal of time talking to several PayPal representatives on numerous occasions, and Bank of America several times as well. Paypal actually had me do a charge back via my Bank to initiate the full refund from BFL.

Don't expect BFL to be of any help in your quest for a refund.
hero member
Activity: 490
Merit: 501
August 02, 2013, 02:33:03 PM
#17
I don't see why this is any surprise to anyone, of course they have to refund, I'm just surprised how many people bitch and keep themselves captive of their own free will.

If you've paid by credit card it's as restrictive as being in an open prison. You call your issuing bank (presuming you checked with them prior to purchase anyway), Paypal have no reason to refund themselves, but they want your repeat business. In any case they turn the screws on BFL and you will get your refund, but it took you aggro, when if you pad by a credit card you just call the issuing bank. It's what you pay their usurious fees for...

so you're saying that if we paid Paypal with a credit card we should have no problem? We'll see. i just sent BFL a refund request since they didn't meet the "end of July" delivery they advertised in May, before they had their "no refund" policy.
hero member
Activity: 532
Merit: 500
August 02, 2013, 02:01:14 PM
#16
I don't see why this is any surprise to anyone, of course they have to refund, I'm just surprised how many people bitch and keep themselves captive of their own free will.

If you've paid by credit card it's as restrictive as being in an open prison. You call your issuing bank (presuming you checked with them prior to purchase anyway), Paypal have no reason to refund themselves, but they want your repeat business. In any case they turn the screws on BFL and you will get your refund, but it took you aggro, when if you pad by a credit card you just call the issuing bank. It's what you pay their usurious fees for...
newbie
Activity: 43
Merit: 0
August 02, 2013, 01:59:14 PM
#15
 Did you tell Paypal that alot of Paypal buyers want refund from BFL?

The PayPal Customer Solutions Supervisor and I spoke for a good while. I can't recall everything that was said, but I hung up with the impression that he knew quite a bit about BFL already. I hammered home the points that BFL had violated the ToS, and that a "sale" isn't a sale unless a product is delivered.

PayPal loses their fees when a payment is reversed, so they are not motivated to jump in just because someone asks them to. They do however, appear to succumb to the "squeaky wheel" strategy.  If you want your money back, be a stubborn pain in the ass.  That's what worked for me.

I can only speculate as to what might happen if lots of BFL "customers" follow the route that I took.  Cool
sr. member
Activity: 420
Merit: 250
August 02, 2013, 01:52:11 PM
#14
  Did you tell Paypal that alot of Paypal buyers want refund from BFL?


ps: shipping thing get nowhere and its getting worse day by day.
newbie
Activity: 13
Merit: 0
August 02, 2013, 01:48:38 PM
#13
Alternatively you can berate Josh and get a forced refund.

Otherwise known as getting Xian'ed

*bows*

"To Pull A Xian: Call people on their shit in an incendiary fashion."

Honestly, it's not one of my better qualities, and I'm not proud of it. Working on getting better. Takes a lot to get me that wound up, however, and is pretty rare all things considered.

You are officially now a verb. Smiley and not a bad one at that
legendary
Activity: 1652
Merit: 1067
Christian Antkow
August 02, 2013, 01:23:22 PM
#12
Alternatively you can berate Josh and get a forced refund.

Otherwise known as getting Xian'ed

*bows*

"To Pull A Xian: Call people on their shit in an incendiary fashion."

Honestly, it's not one of my better qualities, and I'm not proud of it. Working on getting better. Takes a lot to get me that wound up, however, and is pretty rare all things considered.
legendary
Activity: 1789
Merit: 2535
Goonies never say die.
hero member
Activity: 882
Merit: 547
BTC Mining Hardware, Trading and more
August 02, 2013, 01:19:39 PM
#10
very nice, thanks for sharing this info!
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