@dargo I filed a ticket a few days ago because i thought my funding limit utilization was calculated incorrectly. I haven't had a response yet but i think the answer may be one of your 'features' again so ill ask it here.
My problem was that daily limit is filled up every time while i haven't made any deposits/withdrawals during that day. Could it be that daily limit is actually a 24h rolling window limit? Haven't been able to verify this a 100% but it sure looks like it.
Assuming this is true, maybe you could change that to a limit per business day, within some definition of business day. Because with this 24h definition the limit will be for strictly longer then a day, because in the best case you can put in a withdrawal the second after your limit frees up. For deposits it's even worse as the arrival time might vary a few hours for fiat i'd imagine, which means you would either have to accept your account being frozen a few hours, or keep a day between deposits.
If you are willing (and legally able) to change this, i'd vouch for a business day to end at the cut-off time for eur/usd (whichever is earliest) transfers at your bank. This way you can transfer any fiat you want to have for that day and have your limits freed up for crypto transfers during the evening as no fiat transfers will be executed untill the next day anyway.
Yes, it's a 24 hour rolling window. I want to emphasize again that if you find yourself trying to squeak under the limit on a regular basis, this means you should verify to the next level to increase your limits. The system isn't really intended for maxing out the limit on a daily basis, and we're not very interested in trying to enable this behavior. We'll consider whether a change might be needed, but even if we did change it, I expect it would still be somewhat inconvenient for someone trying to max out the limit on successive days.
We highly recommend that you stay comfortably clear of the limits and avoid back-to-back deposits/withdrawals that have any chance of falling in the same 24 hour window and sending you over limit. If you can't fund your account this way to your satisfaction, then you need a higher funding limit and should apply for a higher verification tier.
And don't forget that the funding limits are cumulative across deposits and withdrawals in all currencies. Isn't regulation fun?
. Much better then 1+months I had with another exchange.
