Topic: [ANN] www.bitpanda.com Buy/Sell ETH/BTC with Visa Mastercard Neteller Skrill - page 23. (Read 96187 times)

Ich verwende bei bitpanda den Google Authenticator für den 2FA-Handy-Code. Hab jetzt gehört, da hätte man sich zu Beginn auch einen Code notieren müssen, damit man den Google Authenticator wieder neu installieren kann (bei Verlust, Diebstahl, Neues Handy, etc.) ... ansonsten kann man NICHT mehr auf bitpanda.com rein ? Stimmt das ? Mein Handy ist relativ neu aber irgendwann trifft einer der o.a. Fälle zu und man muss neu installieren. Wie komme ich dann wieder in bitpanda ohne 2FA-Code rein  ? Was soll ich JETZT tun ? Bzw. was soll ich SPÄTER tun, wenn ich den Google-Authenticator irgendwann neu aufsetzen muss ?  Wahrscheinlich wird das manuell bei bitpanda.com erledigt werden müssen, wie schnell geht das ?

DAs neue EUR Wallet gefällt mir sehr gut. Frage: Wie ist dieses Geld eigentlich gesichert/besichert im theoretischen Falle einer Pleite der bitpanda-Börse oder im Falle von Hacking-Diebstahl ? Liegt das Geld bei einer (österr.) Bank? Gilt da die Einlagensicherung pro Kunde mit 20000 bzw. 100000 Euro pro Konto oder gilt das nicht ? JA/NEIN ? 

Hmm...

Well at the very least I appreciate the prompt response here.

You can't use it to check the balance, but you can check it for incoming transactions.

So does that mean that I cannot use my ethereum deposit address from bitpanda to get an overview of my balance on etherscan? That's a bit strange as being able to see it there is what gives customers that extra level of assurance and confirmation that our transaction was indeed successful.

There is a very big amount of tickets but we are answering every ticket within 24 hours.

As for your question, that answer is that your deposit address is instantly sweapt into our coldstorage, so that all funds are safe.

Regards

So it's been about 12 hours since I submitted a ticket. Still no response from anyone representing bitpanda. You guys really need to be a bit more prompt with your response when it comes to inquiries.

It's quite concerning when everything was prompt and dandy when depositing my money using your platform, but when contacting you with an inquiry/ concern then suddenly .....*crickets..*

I submitted a ticket on the bitpanda website regarding my transaction from coinbase to my ethereum wallet on bitpanda. Although the transaction appears successful on my bitpanda account, and I can see the amount in my ETH wallet, I am concerned as I cannot see it on the etherscan website when I enter my deposit address. Instead, the etherscan overview for my deposit address displays 0 balance.

This is my ticket reference, where I give full details of the transaction: 58327

I would really appreciate a response with clarification as soon as possible.

Thanks.

Zum Auffüllen der Euro-Wallet auf https://www.bitpanda.com/fiatWallets/deposit/ ist SEPA noch da.

Hallo

Gibt es bei Bitpanda keine SEPA-Überweisung (mehr)? Auf https://www.bitpanda.com/trades/buy/BTC gibt es keinen Button dafür.

FYI several hours passed still unavailable

We answered your ticket. We will use the ticket for everything now in order to protect your personal informations.

support ticket
57018

almost an hour after DASH deposit, with 7 confirmation, still not available in account
any help ?

https://chainz.cryptoid.info/dash/address.dws?XqLGXG9J9PGzzSXLTCCzsf21iHzTSjbx4A.htm

Ja, wie du schon bemerkt hast funktioniert alles wieder problemlos.

Hallo bitpanda support, ich warte jetzt schon 23 minuten auf eine auszahlung aus meinem bitpanda wallet.. ich habe bereits ein ticket mit der nummer 56643 erstellt... ich war bei der letzten nutzung von eurem service vor 2 monaten sehr zufrieden da ging die auszahlung vom bitpanda wallet innerhalb von 2 minuten, ich hoffe ich kann weiter auf euren guten service bauen. ich bitte um zügige bearbeitung der auszahlung wie im ticket beschrieben

Hallo, es werden derzeit im Bitcoin Netzwerk leider keine Blöcke gefunden. Wir müssen uns alle etwas gedulden. Das tut uns leid.

Bitcoins need 1 to 3 confirmations depending on the amount though because of the unclear situation bitcoin confirmations are still at 6 at the moment. This will be changed in the next days.

Dash needs also 1 to 3 confirmations.

How many confirmations do DASH and BTC need before I can sell them for euros? Thanks

Bitpanda adds EUR wallet service

Your personal EUR wallet

Since we are constantly working on offering you a better platform and best possible service, we are pleased to announce the addition of our new EUR wallet feature. The EUR wallet allows you to store funds from selling your digital currencies or direct deposits securely inside your account. Hence, you are now able to rebuy digital currencies directly via your EUR wallet or can withdraw EUR to your bank account at a later time. Therefore, you can save a lot on the payment option fees every time you want to make an order.

Free SEPA deposits and withdrawals

Once you use this service, you can hold € directly in your bitpanda account, instead of first having to send them to your bank account. You’ll be able to choose to buy more coins with your stored Euro balance or cash out the profit to your bank account, Skrill, Neteller or buy Amazon.de voucher.
 
Should you be interested in using your EUR wallet for your digital currency trading needs, you can deposit Euro conveniently and instantly with one of the following methods: Visa, Mastercard, Skrill, Neteller, Sofort-Überweisung, EPS and giropay.

Recurring deposits
 
Moreover, we have improved the SEPA method to make trading via our platform even more convenient for you. Once you open a SEPA deposit order, your personal unique payment reference can be found. This number stay always the same for you. Through adding this to your SEPA transaction, your EUR wallet will be topped up automatically as soon as the money arrives. With this feature, the option to make trades on a scheduled basis becomes a lot easier and cheaper, as you are now enabled to perform recurrent deposits for free.

Fewer fees, more profit!
 
We have decided to add the fiat wallet feature in order to ease trading via bitpanda and to help you save money. By not having to go the detour via your bank account on every sale and purchase, you will now save precious money and time that can be invested more effectively in your digital currencies portfolio.