Topic: BetCoin.TM Bitcoin Casino | Poker | Slots | Sports | Live Dealers | And More! - page 2. (Read 49092 times)
April 20, 2016, 08:16:14 PM
can we get a word from Betcoin team or not really ?
April 19, 2016, 05:57:54 AM
Havent been to betcoin for a while now but looking at some of the comments above there seems to be a few issues?
Yeah there are Few issues around here about their legitimacy, Because OP is also not replying here to confirm that these are all rumor, we paid everyone. These people are waiting for him to pay them soon.
April 19, 2016, 05:20:04 AM
Havent been to betcoin for a while now but looking at some of the comments above there seems to be a few issues?
April 17, 2016, 08:48:44 AM
You know what at this point I would probably definitely say anybody even thinking about making a deposit on to this site better hold off at least for now because as far as I know I haven't been able to get a response from anybody nothing and I only have a small withdrawal pending, which I really think like raises a bigger flag that if they're not going to just process my one coin I struggle to think that they're going to process the 10 coins that this guy has it locked in there there's no response on the forums nothing I don't understand
April 16, 2016, 10:35:26 PM
Yeah that's not right, I don't have your username handy but I'll fix this right now. Sorry for the delay of being online, we've had Gianluca handling things for a while but we'll be back on every day now.
I find it interesting that you've not addressed withholding an 11 BTC payment for 16 days and counting.
Please check this thread: https://bitcointalksearch.org/topic/m.14491697
Feel free to join me: Scam accusation - Betcoin.TM -> Owe me over 10.5BTC
Scam accusation - Betcoin.TM -> Owe me over 10.5BTC
I believe these are likely both legitimate claims.
@Betcoin.tm - not looking good.
April 15, 2016, 10:52:27 AM
Please check this thread: https://bitcointalksearch.org/topic/m.14491697
Feel free to join me: Scam accusation - Betcoin.TM -> Owe me over 10.5BTC
-snip-
Im also waiting for my Cashback, I have talked with the OP, there was some misunderstanding. Lets see what he do
Seems that there are so many issues on betcoin.tm recently especially after they stopped their sign campaign. Hope all the issues will be resolved soon, because they have a nice site and games tbh.
April 14, 2016, 10:18:04 PM
Please check this thread: https://bitcointalksearch.org/topic/m.14491697
Feel free to join me: Scam accusation - Betcoin.TM -> Owe me over 10.5BTC
Scam accusation - Betcoin.TM -> Owe me over 10.5BTC
April 10, 2016, 12:38:29 PM
Please check this thread: https://bitcointalksearch.org/topic/m.14491697
April 09, 2016, 09:58:03 PM
Hi everyone! I'm trying to play poker with anyone on Betcoin.tm.. Is there someone brave enough? 
April 06, 2016, 12:08:38 PM
Sent you an Email and also PMed you here, Im still having Issue with my Account, can you look into that.
April 06, 2016, 03:09:44 AM
Does anyone else seying Live Chat Box from last few Days? Because I want to contact Support but everytime I check the Live support which is Not available,
They are not available for last few days as I am also waiting for them because looking for my cashback which is not in my account many days gone 
Don't see you on the CB thread - can you contact support with the issue so that they can resolve it with expediency?
Nice to see you here, and May you will be active here every day, Because I would like to contact you here. Yeah your support was inactive 4-5 days and I wasnt able to contact them to resolve my issue. And Now Only One Issue is pending about my account, Will PM you.
Regards
Well, that is actually a valid assessment of what happened. If you play the games while your withdrawal is pending you lose your balance.
I checked your bet history and well... that's what happened. I gave you a 25% cashback in JadeCoin. This is not a company policy that we are going to be repeating, however since you seem this upset I wanted to let you know that we don't intend to steal a 0.01 deposit.
Thanks!
This is what a Similar thing happens to me a Month ago, with my 1.8 BTC, I was really fed Up of contacting you and your Support, and that I played, and when you contacted me I requested for some cashback but you said you asked from your Higher Authorities but No response
The response was that is not our policy, and since you were a member of our campaigns we had given you a sizeable amount for Twitter and Signatures so we are justified in refusing this request.
April 06, 2016, 03:07:52 AM
I talked to Angel and fixed a issue with my account but the temporary password would not work at the time and I did not write it down before logging out. Was in a rush at the time.
Is there any way to send me a new password through email because the support tends to be offline whenever I log on and I got lucky last time.
The account connected to this email should be pretty obvious and I confirmed my email recently.
Plan to try playing on a friends computer to see if its worth upgrading my computer so I can run chrome.
Really would like to just see how the site works but I am stuck.
Is there any way to send me a new password through email because the support tends to be offline whenever I log on and I got lucky last time.
The account connected to this email should be pretty obvious and I confirmed my email recently.
Plan to try playing on a friends computer to see if its worth upgrading my computer so I can run chrome.
Really would like to just see how the site works but I am stuck.
Yes, please DM me with your username and I will email you a temp password.
April 05, 2016, 01:45:45 PM
I talked to Angel and fixed a issue with my account but the temporary password would not work at the time and I did not write it down before logging out. Was in a rush at the time.
Is there any way to send me a new password through email because the support tends to be offline whenever I log on and I got lucky last time.
The account connected to this email should be pretty obvious and I confirmed my email recently.
Plan to try playing on a friends computer to see if its worth upgrading my computer so I can run chrome.
Really would like to just see how the site works but I am stuck.
Is there any way to send me a new password through email because the support tends to be offline whenever I log on and I got lucky last time.
The account connected to this email should be pretty obvious and I confirmed my email recently.
Plan to try playing on a friends computer to see if its worth upgrading my computer so I can run chrome.
Really would like to just see how the site works but I am stuck.
April 05, 2016, 11:20:51 AM
Does anyone else seying Live Chat Box from last few Days? Because I want to contact Support but everytime I check the Live support which is Not available,
They are not available for last few days as I am also waiting for them because looking for my cashback which is not in my account many days gone Don't see you on the CB thread - can you contact support with the issue so that they can resolve it with expediency?
Nice to see you here, and May you will be active here every day, Because I would like to contact you here. Yeah your support was inactive 4-5 days and I wasnt able to contact them to resolve my issue. And Now Only One Issue is pending about my account, Will PM you.
Regards
Well, that is actually a valid assessment of what happened. If you play the games while your withdrawal is pending you lose your balance.
I checked your bet history and well... that's what happened. I gave you a 25% cashback in JadeCoin. This is not a company policy that we are going to be repeating, however since you seem this upset I wanted to let you know that we don't intend to steal a 0.01 deposit.
Thanks!
This is what a Similar thing happens to me a Month ago, with my 1.8 BTC, I was really fed Up of contacting you and your Support, and that I played, and when you contacted me I requested for some cashback but you said you asked from your Higher Authorities but No response
April 05, 2016, 11:19:09 AM
BetCoin.TM has, in the past, paid out both large and small amounts. This time they are not. Don't defend or try to explain away scammy behavior. They deserve to have their reputation tarnished until they choose to do the right thing.
True, they haven't been online since the 12th of March. Users are still waiting for the last Tuesday's cashback, and trying to establish a conversation with their support team never yields good results. I'm guessing they aren't native English, thus leading to a lot of confusion when trying to resolve an issue; I've tried asking when will betcoin come online after which they demanded my username, makes no sense - why do you need my username for such question?
My cashback was supposed to be (70% of the bet amount (0.05)) 0.035, and I only received 0.00249 (~$0.90) in my account, their support claimed that's the cashback... not sure what's going on.
Yeah that's not right, I don't have your username handy but I'll fix this right now. Sorry for the delay of being online, we've had Gianluca handling things for a while but we'll be back on every day now.
You said you'll be back on every day, but in fact you've been offline since 5 days ago. Gianluca is not handling things for you anymore? because as I see he is not wearing betcoin.tm signature again.
Gianluca was only the Campaign manager of betcoin.tm Signature campaign.
Gianluca used to be our forum manager, however we have since stopped working together.
We had a candidate lined up to manage the forum but that did not work out. We decided to go with an in-house solution. In the meantime I am logging on every few days to check up on everything.
Sorry for the inconvenience caused.
April 05, 2016, 11:17:42 AM
BETCOIN.TM IS SCAM !!!
my username : santosh000
I deposited money but WOW ,I cannot withdraw it , please explain such behaviour !
THE FUCKING CHAT AGENT TOLD ME THAT WITHDRAW IS PENDING, HENCE I GAMBLED BALANCE LEFT, NOW WHAT I SEE , NO WITHDRAW WAS THERE AS PENDING @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
SCAM!!!!
my username : santosh000
I deposited money but WOW ,I cannot withdraw it , please explain such behaviour !
THE FUCKING CHAT AGENT TOLD ME THAT WITHDRAW IS PENDING, HENCE I GAMBLED BALANCE LEFT, NOW WHAT I SEE , NO WITHDRAW WAS THERE AS PENDING @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
SCAM!!!!
Well, that is actually a valid assessment of what happened. If you play the games while your withdrawal is pending you lose your balance.
I checked your bet history and well... that's what happened. I gave you a 25% cashback in JadeCoin. This is not a company policy that we are going to be repeating, however since you seem this upset I wanted to let you know that we don't intend to steal a 0.01 deposit.
Thanks!
April 05, 2016, 11:09:28 AM
where are customer agent live chat ? I don't see them today 
Let me solve my personal issues with betcointm (if he want to solve it
) and will write here many things you have a personal issues with betcoin.tm hope your issues resolved soon and it's good you want to share with us many things after your issues resolved.
[email protected] is much better than messaging us on the forum as we recently had a vacancy in forum management that has yet to be filled. Sorry for the inconvenience caused.
April 05, 2016, 11:08:31 AM
hey betcointm it's very very funny and very bad your customer agent live chat "angel" I just ask simple questions about AGIN and betcoin.tm :
I want ask about AGIN, AGIN and betcoin.tm is the same ?
how to make withdrawal there AGIN ? cause I didn't see anything about withdrawal there AGIN
for withdrawal you should move your balance from AGIN to betcoin.tm isn't it ?
but to play on AGIN just click enter AGIN from betcoin.tm ?
and then she reply : is your account new ? hang on let me check it with level 2 support, ok
she make me wait too long and then I reply : I'm gonna end the chat if your still make me to wait much longer
and I surprised she's end and close the chat
it's very bad and bad manners as customer service
I want ask about AGIN, AGIN and betcoin.tm is the same ?
how to make withdrawal there AGIN ? cause I didn't see anything about withdrawal there AGIN
for withdrawal you should move your balance from AGIN to betcoin.tm isn't it ?
but to play on AGIN just click enter AGIN from betcoin.tm ?
and then she reply : is your account new ? hang on let me check it with level 2 support, ok
she make me wait too long and then I reply : I'm gonna end the chat if your still make me to wait much longer
and I surprised she's end and close the chat
it's very bad and bad manners as customer service
Yes, Angel will be spoken with.
The answer to your question is that you do not make a withdrawal through AGIN. When you visit the AGIN lobby, your account balance is transferred there. On your account homepage you must click the button to remove your funds from AGIN and place them back in your BetCoin account.
Thanks!
April 05, 2016, 11:07:20 AM
I joined through a affiliate link and planned to play later in the day but I forgot the password. To change it I am told to sign a signature from my wallet which I never connected to the site.
Have never played and it will not let me create a new account. Have sent two tickets to support with no response. Live support is never on when I check.
The guy on this forum that gave the link just spams his deals and does not help.
Please help me play.
Have never played and it will not let me create a new account. Have sent two tickets to support with no response. Live support is never on when I check.
The guy on this forum that gave the link just spams his deals and does not help.
Please help me play.
That's not correct, please give me the name of your support agent.
Also, contact support again or email [email protected]. We are looking for a forum manager now who can take over daily management of promotions and support, but until this position is filled contacting live chat is the best way.
I will say that I did not see your ticket in the support backoffice, but that could be chalked up to a support agent mistakenly closing the ticket and deleting it. As I said, please give the support agent's name (if you remember) so that I can deal with that issue.
April 05, 2016, 11:05:00 AM
Does anyone else seying Live Chat Box from last few Days? Because I want to contact Support but everytime I check the Live support which is Not available,
They are not available for last few days as I am also waiting for them because looking for my cashback which is not in my account many days gone Don't see you on the CB thread - can you contact support with the issue so that they can resolve it with expediency?
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