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Topic: Bitcoin debit card - page 60. (Read 293901 times)

legendary
Activity: 1428
Merit: 1001
getmonero.org
May 21, 2016, 05:14:55 PM

1. We are working on possible alternative solutions, yet, for the time being cannot say exactly when this will change.


1. Could you please elaborate on the reason why this 3 day hold exists now?
2. Is there anywhere on the site that shows that there is currently a 3 day hold on bought bitcoins?
hero member
Activity: 938
Merit: 500
May 21, 2016, 01:45:43 PM
1. Hello E-coin staff, can you tell me when it would be possible to remove the 3 business days hold of the bitcoins once I purchase them from your system?

2. Also, can the card load time be lowered from 4 days (that's how much it took me and other I read of here) to like 2 days or less?



1. We are working on possible alternative solutions, yet, for the time being cannot say exactly when this will change.

2. Not quite sure what you mean. Was your card not loaded instantly? If not, then there is an issue - please, PM your e-mail address so that we have support check your case
full member
Activity: 129
Merit: 100
May 21, 2016, 07:16:34 AM
1. Hello E-coin staff, can you tell me when it would be possible to remove the 3 business days hold of the bitcoins once I purchase them from your system?

2. Also, can the card load time be lowered from 4 days (that's how much it took me and other I read of here) to like 2 days or less?

sr. member
Activity: 533
Merit: 250
May 20, 2016, 12:08:54 PM
Why haven't you put a notice about the withdrawal delay, yet? It's been longer than 2 weeks. Why are you still deceiving your customers?
hero member
Activity: 938
Merit: 500
May 20, 2016, 06:05:26 AM
I topped up my card , says was successfull but also hd a notification& email saying withdraw failed and to contact support , BTc isnt on card as of yet.

edit: just tried topping up for a slightly smaller amount and it worked fine!!? maybe maximum is setting level too high??? strange used max before fine.

we have been implementing some fixes lately; have you contacted support and received a reply on this issue?
legendary
Activity: 2086
Merit: 1001
May 18, 2016, 01:04:00 PM
I topped up my card , says was successfull but also hd a notification& email saying withdraw failed and to contact support , BTc isnt on card as of yet.

edit: just tried topping up for a slightly smaller amount and it worked fine!!? maybe maximum is setting level too high??? strange used max before fine.
hero member
Activity: 938
Merit: 500
May 18, 2016, 08:45:56 AM
Buying BTC with card, balance removed from card and says success but no BTC added. This a glitch as before?

need your registered e-mail to check
member
Activity: 108
Merit: 10
May 18, 2016, 05:49:50 AM
Buying BTC with card, balance removed from card and says success but no BTC added. This a glitch as before?
hero member
Activity: 938
Merit: 500
May 17, 2016, 11:29:54 AM
I'm trying to load my card and when I get to the confirmation step of loading the card with BTC, it says: "Service unavailable - try again later"


Is there some sort of maintenance going on?

should be fine now
legendary
Activity: 1323
Merit: 1000
May 17, 2016, 10:30:41 AM
how is the fees compared to other cards

In other cards loading card thats 0%-1% fee. Cash withdrawal usually from $2 up to $3
Most important is diference between buy price and sell price - usually there are hidden fees Wink
hero member
Activity: 1792
Merit: 507
May 16, 2016, 10:32:11 PM
how is the fees compared to other cards
legendary
Activity: 1862
Merit: 1002
May 16, 2016, 10:30:01 PM
I'm trying to load my card and when I get to the confirmation step of loading the card with BTC, it says: "Service unavailable - try again later"


Is there some sort of maintenance going on?
sr. member
Activity: 533
Merit: 250
May 16, 2016, 10:09:18 AM
I opened a topic on this withdrawal delay and their unwillingness to put a warning/notice about it on their website. Be careful https://bitcointalksearch.org/topic/be-careful-e-coinwirexapp-may-be-turning-to-a-scam-1473291
member
Activity: 108
Merit: 10
May 16, 2016, 08:35:39 AM
It was communicated after you had already bought it in and people had started asking why their transfers weren't going through. We were also told it was 3 days, not business days.
hero member
Activity: 938
Merit: 500
May 16, 2016, 07:36:54 AM
First e-coin said 3day hold. Now its 3 business day hold. Why all this?

buy bitcoin is still in beta and we are now improving it. The 3 business day hold is to make sure all top ups from external sources clear properly. This is only temporary as we will release bitcoins much sooner in the near future. This is only a security issue and we apologise for the inconvenience.

You should have stated this earlier. Now I got my card but I can't use it. What's the logic in that? Taking in consideration I Paid for my card...

what do you mean? You can use your card to pay or withdraw cash as normal,  you can load the card the same way you always could, the limit on transferring BTC to other wallets doesn't affect that.
And it was communicated earlier, too
sr. member
Activity: 406
Merit: 250
May 16, 2016, 07:06:12 AM
First e-coin said 3day hold. Now its 3 business day hold. Why all this?

buy bitcoin is still in beta and we are now improving it. The 3 business day hold is to make sure all top ups from external sources clear properly. This is only temporary as we will release bitcoins much sooner in the near future. This is only a security issue and we apologise for the inconvenience.

You should have stated this earlier. Now I got my card but I can't use it. What's the logic in that? Taking in consideration I Paid for my card...
sr. member
Activity: 388
Merit: 250
May 16, 2016, 03:29:31 AM
First e-coin said 3day hold. Now its 3 business day hold. Why all this?

buy bitcoin is still in beta and we are now improving it. The 3 business day hold is to make sure all top ups from external sources clear properly. This is only temporary as we will release bitcoins much sooner in the near future. This is only a security issue and we apologise for the inconvenience.
hero member
Activity: 658
Merit: 500
May 15, 2016, 07:53:09 AM
First e-coin said 3day hold. Now its 3 business day hold. Why all this?

Because they are turning into a scam I think
newbie
Activity: 37
Merit: 0
May 14, 2016, 05:57:38 PM
First e-coin said 3day hold. Now its 3 business day hold. Why all this?
member
Activity: 108
Merit: 10
May 14, 2016, 02:18:34 PM
It seems to be 4th day, not 3rd (72 hours). Hope they can remove this soon anyway!
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