I have a wallet in freewallet.org and i have done an exchange within my wallet from XMR to BTC , and after few hours from waiting the status say complete and my balance in XMR is gone due to the exchange from it to BTC ,but the problem is that i didn't get anything in my BTC wallet
so what am i suppose to do . please advice me
bear in mind that I've already contacted their support ,but no respond yet
My ID : c80700e2
Any help would be appreciated
Belmabdi, your exchange was successfully completed on December 21st. It can take a while for transactions to get confirmed and finally posted in the network; the transaction speed depends on the current network conditions.