Hey guys, do you also know what is up with their support?
A month ago i lost my phone and i could not reconnect my 2FA.
Im using freewallet for my NEO.
A month later, i still didnt receive any help on my very simple issue.
I got a response on 14th of jan, to send in all my info. I did it correctly, but still, almost 3 weeks later.. no response.
Bought NEO very low, and it got up to a nice price... couldve made good money if this support wasnt this terrible.
I really dont know what to do anymore...
Topic: FREEWallet.org SCAM ( Don't use any of their iOS or Android APP) - page 8. (Read 23960 times)
January 31, 2018, 11:07:22 AM
January 30, 2018, 12:50:57 PM
NO reply about release the ignis?
XmasJohn08, we realize it's taking longer than we expected and are putting all efforts to speed up the release. Apologies for the extra waiting period!
January 27, 2018, 09:08:45 PM
Still waiting on my money. Been 9 months. $3K...
you are Ponzi scheming asshats.
you are Ponzi scheming asshats.
January 27, 2018, 02:24:26 AM
NO reply about release the ignis?
January 26, 2018, 07:34:21 AM
For all of you, just check the comments
https://play.google.com/store/search?q=Freewallet&c=apps
By the way when you release the ignis?
https://play.google.com/store/search?q=Freewallet&c=apps
By the way when you release the ignis?
January 25, 2018, 12:36:15 PM
Since being a complete newbie (on Bitcointalk) disables me to pm Freewallet directily, this has to do ...
I am one of those people who was not that mindful of my actions when purchasing carVertical tokens, and did it via Freewallet. At this moment I am hoping this is a lesson learned on that front, that I have to wait for my tokens not that they are lost for me
I did contact your (Freewallet) support via the app (Android), but haven't heard back. Again my guess at this point is, that you have way too many customers with way too many problems. I am not sure how, or even if, the support issues are prioritized, but the amount I put into those tokens was minute compared to some other with their problematic transactions. So I am guessing, this is why I have not hear anything from Freewallet for the last 10 days.
This message is just to see if you are a bit quicker here (since you seem to be). From previous posts I have learned that cV tokens is a known issue for Freewallet, and you are doing your best. It just takes time. That is all good. My own fault for getting into this mess. But I was wondering, do you have any gestimation on when you might get onto this topic? When might we expect the tokens?
I am one of those people who was not that mindful of my actions when purchasing carVertical tokens, and did it via Freewallet. At this moment I am hoping this is a lesson learned on that front, that I have to wait for my tokens not that they are lost for me
I did contact your (Freewallet) support via the app (Android), but haven't heard back. Again my guess at this point is, that you have way too many customers with way too many problems. I am not sure how, or even if, the support issues are prioritized, but the amount I put into those tokens was minute compared to some other with their problematic transactions. So I am guessing, this is why I have not hear anything from Freewallet for the last 10 days.
This message is just to see if you are a bit quicker here (since you seem to be). From previous posts I have learned that cV tokens is a known issue for Freewallet, and you are doing your best. It just takes time. That is all good. My own fault for getting into this mess. But I was wondering, do you have any gestimation on when you might get onto this topic? When might we expect the tokens?
Hi JokerTheQueen, apologies for the inconvenience! Our support team should have sent you the information we went over a couple of posts above: about tokens being added to Freewallet after they start getting traded. We receive lots of requests about adding mew tokens every week as there are many ICOs taking place and new tokens entering the market. Although more and more tokens become available with Freewallet quite regularly, it can take time to enable the support for a specific token as such requests are completed in the order they are received. Please stay tuned, our support team will keep you updated on your case. Thanks for your understanding!
January 25, 2018, 10:08:15 AM
Since being a complete newbie (on Bitcointalk) disables me to pm Freewallet directily, this has to do ...
I am one of those people who was not that mindful of my actions when purchasing carVertical tokens, and did it via Freewallet. At this moment I am hoping this is a lesson learned on that front, that I have to wait for my tokens not that they are lost for me
I did contact your (Freewallet) support via the app (Android), but haven't heard back. Again my guess at this point is, that you have way too many customers with way too many problems. I am not sure how, or even if, the support issues are prioritized, but the amount I put into those tokens was minute compared to some other with their problematic transactions. So I am guessing, this is why I have not hear anything from Freewallet for the last 10 days.
This message is just to see if you are a bit quicker here (since you seem to be). From previous posts I have learned that cV tokens is a known issue for Freewallet, and you are doing your best. It just takes time. That is all good. My own fault for getting into this mess. But I was wondering, do you have any gestimation on when you might get onto this topic? When might we expect the tokens?
I am one of those people who was not that mindful of my actions when purchasing carVertical tokens, and did it via Freewallet. At this moment I am hoping this is a lesson learned on that front, that I have to wait for my tokens not that they are lost for me
I did contact your (Freewallet) support via the app (Android), but haven't heard back. Again my guess at this point is, that you have way too many customers with way too many problems. I am not sure how, or even if, the support issues are prioritized, but the amount I put into those tokens was minute compared to some other with their problematic transactions. So I am guessing, this is why I have not hear anything from Freewallet for the last 10 days.
This message is just to see if you are a bit quicker here (since you seem to be). From previous posts I have learned that cV tokens is a known issue for Freewallet, and you are doing your best. It just takes time. That is all good. My own fault for getting into this mess. But I was wondering, do you have any gestimation on when you might get onto this topic? When might we expect the tokens?
January 24, 2018, 05:27:43 AM
cVTokens have only recently became available on EtherDelta; so far we've only heard about plans to get them listed with KuCoin this week. If you have links to CarVertical being listed other exchanges, forward them to our support team as well, please.
Once again, support for new tokens is added regularly, every 2 weeks or so, which means your tokens won't be an exception. Just as pornluver mentioned, it's not about tapping a couple of buttons, enabling support for new tokens requires both time and human resources. There's no "add a new token" day, which is there's no set date we can provide you with. And as you've mentioned yourself, your cVTokens aren't the only ones expecting to be added to the Token Wallet.
You can keep crying scam: apparently, that's your contribution to our reputation, which you're so eager to make. Or you can listen to what our support team has told you and expect a notification about your tokens available in the app.
[/quote]
Thank you for your reply
Let's just clarify something here. I had no intention to stain your reputation whatsoever. I have neither time no desire to register on every social media platform and write lengthy posts about your product. Yet I had to, in order to get you to listen to what an unhappy customer has to say. There are hundreds doing the same! I am guessing you still don't get what I am trying to tell you. Nevermind.
Me 'crying scam' is a result of profound uncertainty as to the future of my money and you being unable to "manage" my concerns.
As much as I was wrong making this transaction in Freewallet in the first place, you are not right just keep shoving it into my face.
Good day.
Once again, support for new tokens is added regularly, every 2 weeks or so, which means your tokens won't be an exception. Just as pornluver mentioned, it's not about tapping a couple of buttons, enabling support for new tokens requires both time and human resources. There's no "add a new token" day, which is there's no set date we can provide you with. And as you've mentioned yourself, your cVTokens aren't the only ones expecting to be added to the Token Wallet.
You can keep crying scam: apparently, that's your contribution to our reputation, which you're so eager to make. Or you can listen to what our support team has told you and expect a notification about your tokens available in the app.
[/quote]
Thank you for your reply
Let's just clarify something here. I had no intention to stain your reputation whatsoever. I have neither time no desire to register on every social media platform and write lengthy posts about your product. Yet I had to, in order to get you to listen to what an unhappy customer has to say. There are hundreds doing the same! I am guessing you still don't get what I am trying to tell you. Nevermind.
Me 'crying scam' is a result of profound uncertainty as to the future of my money and you being unable to "manage" my concerns.
As much as I was wrong making this transaction in Freewallet in the first place, you are not right just keep shoving it into my face.
Good day.
January 24, 2018, 05:05:53 AM
Thank you for your reply.
You keep ignoring the fact that cV tokens ARE being traded on the exchanges.
What else is enabling support of them dependent on?
If you consciously are not enabling support for the tokens which are stuck in your system - what would you call this practice then?
Let's say you have a valid explanation as to why you are unable to move these funds, but not undertaking steps to change that - how is that not a fraud?
It is not only my cV tokens that are locked in in your 'cold storage', there are others...
Your support team are not providing any realistic timeframe when one can expect resolution.
If it ever turns out not to be a scam - it will deserve 'the worst client support' award at the very least.
Don't you see it yourself? If you are a legit company but managed to 'generate' SO many unhappy customers, who
scream SCAM! at every corner, doesn't it tell your something? Don't you care about your reputation? Doubt it.
Anyway...
In the light of new information, the question, however remains the same: now that the tokens are tradable, when are you planning
to enable support for them in your Token wallet?
Thank you.
You keep ignoring the fact that cV tokens ARE being traded on the exchanges.
What else is enabling support of them dependent on?
If you consciously are not enabling support for the tokens which are stuck in your system - what would you call this practice then?
Let's say you have a valid explanation as to why you are unable to move these funds, but not undertaking steps to change that - how is that not a fraud?
It is not only my cV tokens that are locked in in your 'cold storage', there are others...
Your support team are not providing any realistic timeframe when one can expect resolution.
If it ever turns out not to be a scam - it will deserve 'the worst client support' award at the very least.
Don't you see it yourself? If you are a legit company but managed to 'generate' SO many unhappy customers, who
scream SCAM! at every corner, doesn't it tell your something? Don't you care about your reputation? Doubt it.
Anyway...
In the light of new information, the question, however remains the same: now that the tokens are tradable, when are you planning
to enable support for them in your Token wallet?
Thank you.
cVTokens have only recently became available on EtherDelta; so far we've only heard about plans to get them listed with KuCoin this week. If you have links to CarVertical being listed other exchanges, forward them to our support team as well, please.
Once again, support for new tokens is added regularly, every 2 weeks or so, which means your tokens won't be an exception. Just as pornluver mentioned, it's not about tapping a couple of buttons, enabling support for new tokens requires both time and human resources. There's no "add a new token" day, which is there's no set date we can provide you with. And as you've mentioned yourself, your cVTokens aren't the only ones expecting to be added to the Token Wallet.
You can keep crying scam: apparently, that's your contribution to our reputation, which you're so eager to make. Or you can listen to what our support team has told you and expect a notification about your tokens available in the app.
January 24, 2018, 04:34:08 AM
Sergey, no need to provide screenshots of your communication with our support team: we have them as well. Our support reps told you exactly the same thing: you've purchased tokens that aren't currently supported in the app yet; once the support for them is added, you'll be able to access them in the Token Wallet. If there's no support enabled for your tokens, we won't be able to access them, let alone send them anywhere.
We realized you're probably frustrated and angry with yourself; however, blaming the app isn't a productive solution. Please try to understand what we're trying to tell you: we're not refusing to give you back your tokens. However, to access them, we need to enable the support for them. As soon as the tokens are present on exchanges, they will be available in the Token Wallet app, and you'll be able to do whatever you want with them.
[/quote]
Thank you for your reply.
You keep ignoring the fact that cV tokens ARE being traded on the exchanges.
What else is enabling support of them dependent on?
If you consciously are not enabling support for the tokens which are stuck in your system - what would you call this practice then?
Let's say you have a valid explanation as to why you are unable to move these funds, but not undertaking steps to change that - how is that not a fraud?
It is not only my cV tokens that are locked in in your 'cold storage', there are others...
Your support team are not providing any realistic timeframe when one can expect resolution.
If it ever turns out not to be a scam - it will deserve 'the worst client support' award at the very least.
Don't you see it yourself? If you are a legit company but managed to 'generate' SO many unhappy customers, who
scream SCAM! at every corner, doesn't it tell your something? Don't you care about your reputation? Doubt it.
Anyway...
In the light of new information, the question, however remains the same: now that the tokens are tradable, when are you planning
to enable support for them in your Token wallet?
Thank you.
We realized you're probably frustrated and angry with yourself; however, blaming the app isn't a productive solution. Please try to understand what we're trying to tell you: we're not refusing to give you back your tokens. However, to access them, we need to enable the support for them. As soon as the tokens are present on exchanges, they will be available in the Token Wallet app, and you'll be able to do whatever you want with them.
[/quote]
Thank you for your reply.
You keep ignoring the fact that cV tokens ARE being traded on the exchanges.
What else is enabling support of them dependent on?
If you consciously are not enabling support for the tokens which are stuck in your system - what would you call this practice then?
Let's say you have a valid explanation as to why you are unable to move these funds, but not undertaking steps to change that - how is that not a fraud?
It is not only my cV tokens that are locked in in your 'cold storage', there are others...
Your support team are not providing any realistic timeframe when one can expect resolution.
If it ever turns out not to be a scam - it will deserve 'the worst client support' award at the very least.
Don't you see it yourself? If you are a legit company but managed to 'generate' SO many unhappy customers, who
scream SCAM! at every corner, doesn't it tell your something? Don't you care about your reputation? Doubt it.
Anyway...
In the light of new information, the question, however remains the same: now that the tokens are tradable, when are you planning
to enable support for them in your Token wallet?
Thank you.
January 24, 2018, 03:56:59 AM
Your "support' team told me none of that. I may provide the screenshots of all emails for your convenience.
Whatever mistake I made at the beginning, I admit to that. After that - the ball is in your court. If I could retrieve my tokens myself, I would do that, but I can not. You can continue to passionately advocate for your app, but I will continue to call it a scam. You see, I do not need you to add a new token to your wallet, I just want you to send my tokens back to me, since you are the ones who are holding them on your address. Eventually adding the token in a few months time may become irrelevant from the trading perspective and no one is going to compensate my losses.
As I said above, mea culpa. Lesson learnt. But I still do not think you have the right to hold the tokens, which were not sent cross-chain and are easily transferable on Ethereum blockchain any day.
I have not been able to get in contact with your CEO Alvin Hagg yet, but submitted formal complains to Google Play and Apple Store requesting to review your operations.
I shall continue my campaign to raise the awareness and as much alarm as I can about this app.
Good day
Whatever mistake I made at the beginning, I admit to that. After that - the ball is in your court. If I could retrieve my tokens myself, I would do that, but I can not. You can continue to passionately advocate for your app, but I will continue to call it a scam. You see, I do not need you to add a new token to your wallet, I just want you to send my tokens back to me, since you are the ones who are holding them on your address. Eventually adding the token in a few months time may become irrelevant from the trading perspective and no one is going to compensate my losses.
As I said above, mea culpa. Lesson learnt. But I still do not think you have the right to hold the tokens, which were not sent cross-chain and are easily transferable on Ethereum blockchain any day.
I have not been able to get in contact with your CEO Alvin Hagg yet, but submitted formal complains to Google Play and Apple Store requesting to review your operations.
I shall continue my campaign to raise the awareness and as much alarm as I can about this app.
Good day
Sergey, no need to provide screenshots of your communication with our support team: we have them as well. Our support reps told you exactly the same thing: you've purchased tokens that aren't currently supported in the app yet; once the support for them is added, you'll be able to access them in the Token Wallet. If there's no support enabled for your tokens, we won't be able to access them, let alone send them anywhere.
We realized you're probably frustrated and angry with yourself; however, blaming the app isn't a productive solution. Please try to understand what we're trying to tell you: we're not refusing to give you back your tokens. However, to access them, we need to enable the support for them. As soon as the tokens are present on exchanges, they will be available in the Token Wallet app, and you'll be able to do whatever you want with them.
January 24, 2018, 03:52:37 AM
NorthRemembers, did you bother to inquire whether the tokens you were planning to purchase in the ICO were supported in our app?
There's a special article available on our website that outlines which tokens we support. It says, specifically: "Please note that we’re still working on the feature that will allow participating in new ICOs. If you’ve participated in an ICO, and your token is an ERC20 one, please contact us once it’s present on exchanges: we will add it as well." That's exactly what our support team told you: once your tokens are actually traded, we'll be able to add them, just as we regularly do. There are new tokens added for support every 1-2 weeks in Freewallet, and yours won't be an exception.
There's a special article available on our website that outlines which tokens we support. It says, specifically: "Please note that we’re still working on the feature that will allow participating in new ICOs. If you’ve participated in an ICO, and your token is an ERC20 one, please contact us once it’s present on exchanges: we will add it as well." That's exactly what our support team told you: once your tokens are actually traded, we'll be able to add them, just as we regularly do. There are new tokens added for support every 1-2 weeks in Freewallet, and yours won't be an exception.
Your "support' team told me none of that. I may provide the screenshots of all emails for your convenience.
Whatever mistake I made at the beginning, I admit to that. After that - the ball is in your court. If I could retrieve my tokens myself, I would do that, but I can not. You can continue to passionately advocate for your app, but I will continue to call it a scam. You see, I do not need you to add a new token to your wallet, I just want you to send my tokens back to me, since you are the ones who are holding them on your address. Eventually adding the token in a few months time may become irrelevant from the trading perspective and no one is going to compensate my losses.
As I said above, mea culpa. Lesson learnt. But I still do not think you have the right to hold the tokens, which were not sent cross-chain and are easily transferable on Ethereum blockchain any day.
I have not been able to get in contact with your CEO Alvin Hagg yet, but submitted formal complains to Google Play and Apple Store requesting to review your operations.
I shall continue my campaign to raise the awareness and as much alarm as I can about this app.
Good day
It is extremely difficult to do so. Their private key may be generated by program that they themselves do not know.
In bittrex, such cross currency exchange, cost programmers' time. So it's efficient to give the token once it's supported so as to do it "all at once".
You are making people pay for your mistake.
January 24, 2018, 03:50:08 AM
I still think they are a SCAM!
Just a covert one that's all
I purchased carVertical tokens in ICO 4 weeks ago that never reached my
address. Instead, they landed in a so called "cold storage" in one of the Freewallet Etherium
addresses here:
https://etherscan.io/address/0x7ed1e469fcb3ee19c0366d829e291451be638e59
hash: 702133831514fd0798be45c2abf216feaedb546199313231bb8515e2804c3722
user ID: 92de9e8b
Since then they have been inaccessible. The support team kept promising me resolution
in weeks and recently changed they pitch to months! Tokens have been unblocked by the issuer,
became movable and tradeable on exchanges and all I am getting from the 'support' is standard
cliched replies.
Please note, that that was not a cross-chain transaction. cV tokens are ERC20 tokens and
compatible with etherium blockchain therefore are easily transferable from one address to
another.
My theory is that Freewallet staff simply exhaust people and make them let go of their money and stop
chasing it eventually.
There is a closed group of a 100 odd people on Facebook called Freewallet Victims. Please join if you suffered
from Freewallet's fraud as well.
With the support or others in that group, I have submitted a formal complain to Google Play store with the request to review the app operations and suspend the downloads of Etherium Wallet on Google Play platform until the full resolution of the conflicts.
For those of you who are still using this wallet - STOP! Don't wait for the lightning to strike!
I am not expecting to ever get my tokens back to be honest. I just want to give a fair warning for those who
still believe it is a legit company. it is not. If you read the negative reviews and comments, Freewallet only
resolute the issues of and placate those customers who are particularly vocal and active against them in social media.
Everybody else are just sucking it up.
Cheers!
Just a covert one that's all
I purchased carVertical tokens in ICO 4 weeks ago that never reached my
address. Instead, they landed in a so called "cold storage" in one of the Freewallet Etherium
addresses here:
https://etherscan.io/address/0x7ed1e469fcb3ee19c0366d829e291451be638e59
hash: 702133831514fd0798be45c2abf216feaedb546199313231bb8515e2804c3722
user ID: 92de9e8b
Since then they have been inaccessible. The support team kept promising me resolution
in weeks and recently changed they pitch to months! Tokens have been unblocked by the issuer,
became movable and tradeable on exchanges and all I am getting from the 'support' is standard
cliched replies.
Please note, that that was not a cross-chain transaction. cV tokens are ERC20 tokens and
compatible with etherium blockchain therefore are easily transferable from one address to
another.
My theory is that Freewallet staff simply exhaust people and make them let go of their money and stop
chasing it eventually.
There is a closed group of a 100 odd people on Facebook called Freewallet Victims. Please join if you suffered
from Freewallet's fraud as well.
With the support or others in that group, I have submitted a formal complain to Google Play store with the request to review the app operations and suspend the downloads of Etherium Wallet on Google Play platform until the full resolution of the conflicts.
For those of you who are still using this wallet - STOP! Don't wait for the lightning to strike!
I am not expecting to ever get my tokens back to be honest. I just want to give a fair warning for those who
still believe it is a legit company. it is not. If you read the negative reviews and comments, Freewallet only
resolute the issues of and placate those customers who are particularly vocal and active against them in social media.
Everybody else are just sucking it up.
Cheers!
Freewallet.org is like exchange.
Yes it's not cross chain.
However your address is ethereum ONLY for them.
You don't control the private key.
That is the issue.
This is, in a sense, not a real wallet. This is centralized like paypal.
I wouldn't put more than .1 btc there.
January 23, 2018, 10:10:03 AM
NorthRemembers, did you bother to inquire whether the tokens you were planning to purchase in the ICO were supported in our app?
There's a special article available on our website that outlines which tokens we support. It says, specifically: "Please note that we’re still working on the feature that will allow participating in new ICOs. If you’ve participated in an ICO, and your token is an ERC20 one, please contact us once it’s present on exchanges: we will add it as well." That's exactly what our support team told you: once your tokens are actually traded, we'll be able to add them, just as we regularly do. There are new tokens added for support every 1-2 weeks in Freewallet, and yours won't be an exception.
There's a special article available on our website that outlines which tokens we support. It says, specifically: "Please note that we’re still working on the feature that will allow participating in new ICOs. If you’ve participated in an ICO, and your token is an ERC20 one, please contact us once it’s present on exchanges: we will add it as well." That's exactly what our support team told you: once your tokens are actually traded, we'll be able to add them, just as we regularly do. There are new tokens added for support every 1-2 weeks in Freewallet, and yours won't be an exception.
Your "support' team told me none of that. I may provide the screenshots of all emails for your convenience.
Whatever mistake I made at the beginning, I admit to that. After that - the ball is in your court. If I could retrieve my tokens myself, I would do that, but I can not. You can continue to passionately advocate for your app, but I will continue to call it a scam. You see, I do not need you to add a new token to your wallet, I just want you to send my tokens back to me, since you are the ones who are holding them on your address. Eventually adding the token in a few months time may become irrelevant from the trading perspective and no one is going to compensate my losses.
As I said above, mea culpa. Lesson learnt. But I still do not think you have the right to hold the tokens, which were not sent cross-chain and are easily transferable on Ethereum blockchain any day.
I have not been able to get in contact with your CEO Alvin Hagg yet, but submitted formal complains to Google Play and Apple Store requesting to review your operations.
I shall continue my campaign to raise the awareness and as much alarm as I can about this app.
Good day
January 23, 2018, 09:05:20 AM
NorthRemembers, did you bother to inquire whether the tokens you were planning to purchase in the ICO were supported in our app?
There's a special article available on our website that outlines which tokens we support. It says, specifically: "Please note that we’re still working on the feature that will allow participating in new ICOs. If you’ve participated in an ICO, and your token is an ERC20 one, please contact us once it’s present on exchanges: we will add it as well." That's exactly what our support team told you: once your tokens are actually traded, we'll be able to add them, just as we regularly do. There are new tokens added for support every 1-2 weeks in Freewallet, and yours won't be an exception.
There's a special article available on our website that outlines which tokens we support. It says, specifically: "Please note that we’re still working on the feature that will allow participating in new ICOs. If you’ve participated in an ICO, and your token is an ERC20 one, please contact us once it’s present on exchanges: we will add it as well." That's exactly what our support team told you: once your tokens are actually traded, we'll be able to add them, just as we regularly do. There are new tokens added for support every 1-2 weeks in Freewallet, and yours won't be an exception.
January 23, 2018, 12:19:14 AM
I still think they are a SCAM!
Just a covert one that's all
I purchased carVertical tokens in ICO 4 weeks ago that never reached my
address. Instead, they landed in a so called "cold storage" in one of the Freewallet Etherium
addresses here:
https://etherscan.io/address/0x7ed1e469fcb3ee19c0366d829e291451be638e59
hash: 702133831514fd0798be45c2abf216feaedb546199313231bb8515e2804c3722
user ID: 92de9e8b
Since then they have been inaccessible. The support team kept promising me resolution
in weeks and recently changed they pitch to months! Tokens have been unblocked by the issuer,
became movable and tradeable on exchanges and all I am getting from the 'support' is standard
cliched replies.
Please note, that that was not a cross-chain transaction. cV tokens are ERC20 tokens and
compatible with etherium blockchain therefore are easily transferable from one address to
another.
My theory is that Freewallet staff simply exhaust people and make them let go of their money and stop
chasing it eventually.
There is a closed group of a 100 odd people on Facebook called Freewallet Victims. Please join if you suffered
from Freewallet's fraud as well.
With the support or others in that group, I have submitted a formal complain to Google Play store with the request to review the app operations and suspend the downloads of Etherium Wallet on Google Play platform until the full resolution of the conflicts.
For those of you who are still using this wallet - STOP! Don't wait for the lightning to strike!
I am not expecting to ever get my tokens back to be honest. I just want to give a fair warning for those who
still believe it is a legit company. it is not. If you read the negative reviews and comments, Freewallet only
resolute the issues of and placate those customers who are particularly vocal and active against them in social media.
Everybody else are just sucking it up.
Cheers!
Just a covert one that's all
I purchased carVertical tokens in ICO 4 weeks ago that never reached my
address. Instead, they landed in a so called "cold storage" in one of the Freewallet Etherium
addresses here:
https://etherscan.io/address/0x7ed1e469fcb3ee19c0366d829e291451be638e59
hash: 702133831514fd0798be45c2abf216feaedb546199313231bb8515e2804c3722
user ID: 92de9e8b
Since then they have been inaccessible. The support team kept promising me resolution
in weeks and recently changed they pitch to months! Tokens have been unblocked by the issuer,
became movable and tradeable on exchanges and all I am getting from the 'support' is standard
cliched replies.
Please note, that that was not a cross-chain transaction. cV tokens are ERC20 tokens and
compatible with etherium blockchain therefore are easily transferable from one address to
another.
My theory is that Freewallet staff simply exhaust people and make them let go of their money and stop
chasing it eventually.
There is a closed group of a 100 odd people on Facebook called Freewallet Victims. Please join if you suffered
from Freewallet's fraud as well.
With the support or others in that group, I have submitted a formal complain to Google Play store with the request to review the app operations and suspend the downloads of Etherium Wallet on Google Play platform until the full resolution of the conflicts.
For those of you who are still using this wallet - STOP! Don't wait for the lightning to strike!
I am not expecting to ever get my tokens back to be honest. I just want to give a fair warning for those who
still believe it is a legit company. it is not. If you read the negative reviews and comments, Freewallet only
resolute the issues of and placate those customers who are particularly vocal and active against them in social media.
Everybody else are just sucking it up.
Cheers!
January 22, 2018, 12:49:35 PM
Hey just updating freewallet returned my litecoin funds today. I no longer believe they are a scam.
It was a frustrating experinece but they did come thru
It was a frustrating experinece but they did come thru
January 22, 2018, 10:02:05 AM
I have two BCH transactions that never appears in my wallet.
There is more then a week without any respond from FreeWallet support team.
My transaction Hash are:
2018-01-19 02:17:45 6342f75931effa54e867c7ab63363e9e232e7c87b24e8f71115cd5d11e07bb4a
2018-01-18 02:15:05 fa968ff5958a96a78fae20e62b03a7deb692b31b7f70f66d05f511b3260c1f97
There is more then a week without any respond from FreeWallet support team.
My transaction Hash are:
2018-01-19 02:17:45 6342f75931effa54e867c7ab63363e9e232e7c87b24e8f71115cd5d11e07bb4a
2018-01-18 02:15:05 fa968ff5958a96a78fae20e62b03a7deb692b31b7f70f66d05f511b3260c1f97
bgbaster, Freewallet switched to the new Bitcoin Cash address format on January, 17th; your BCH address was automatically updated. Please use the new address format for sending and receiving your BCH to avoid any transaction issues. Unfortunately, it's not possible to monitor transactions sent to old addresses, so if someone made a transaction to your 'old' BCH address, please contact our support: we'll retrieve the funds for you. Looks like you've already made a couple of tickets regarding these transactions though, they are being processed now.
New addresses are safer and more reliable, which is why we'll be switching to them completely in the future. However, you can still send your BCH to both new and old addresses from Freewallet.
January 22, 2018, 09:44:44 AM
I have some nxt intro your APP wallet, now my question is
Where is my ignis?
Where is my ignis?
XmasJohn08, we expect the IGNIS tokens to be available in Freewallet soon. As of now, we're running tests on our new IGNIS wallet as well as working on integrating IGNIS into our Multi Wallet app. There will be a separate announcement on the long-awaited release in our social media, please stay tuned!
January 22, 2018, 09:35:11 AM
I deposited 2657 XEM into my freewallet account a week and a half ago, the explorer shows that it went through but freewallet is showing zero balance, i also have 200 LSK and 2005 STEEM that will not withdraw, it's not even giving me a txid, I am not sure what to do, i contacted support who responded that they are working on it (its been a week+ since i made the XEM deposit)
I withdrew 1 LSK today as a test and it went right through so i proceeded to withdrew the rest - now its stuck in orange color with no HASH provided, I also have 110 STEEM which i tried to withdraw to the exchange - also stuck in orange color with no hash
can anyone help? did i lose my money?
My Userid: 2b62906a
I withdrew 1 LSK today as a test and it went right through so i proceeded to withdrew the rest - now its stuck in orange color with no HASH provided, I also have 110 STEEM which i tried to withdraw to the exchange - also stuck in orange color with no hash
can anyone help? did i lose my money?
My Userid: 2b62906a
Cryptomosh112, please see our reply to another post you made here.
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