Topic: MtGox withdrawal delays [Gathering] - page 189. (Read 908727 times)

When several reports come in with that box checked, it's a big red flag at the SEC.  So start filling out that form now.

<@MagicalTux> a class action in the US to force us to do something the US govt prevents us from doing might not lead you very far

How will you buying bitcoins with your money help should they refund you? If you pay their markup and send it to another wallet your transaction will not be processed like mine wasn't and support will not respond. Support told me transactions like mine will be loaded automatically i have seen maybe 2 people in threads get their coins and they got thiers sooner then I did although I have been in que longer so how does that work?

I was trying to get my money from 2 withdrawals back to my Mtgox account.

I said:
I've read there's an indefinite delay on US withdrawals. Please refund my withdrawal requests back to my account.
Username: ****
Transaction reference: ****
Transaction reference: ****
Thanks.

They said:
Dear *****,
Thank you for your mail.
I could see that there are 2 withdrawals , which has been in confirmed status and is under process. We apologize for the delay this might cause to you. Due to a change in our banking system we are currently experiencing a back-log of withdrawals that we need to process. Our team is working hard to increase transaction speeds, but there is approximately a two-week back-log we need to overcome.
It will take a few weeks to get back to normal, and we thank you for your patience during this time.
If you have any further queries, please feel free to contact us and we will be glad to assist you with the information.
Best regards,
MtGox Team

So I said:
I've known people who've had "confirmed" withdrawal requests of longer than two weeks who still haven't received their money. If you can't guarantee my withdrawal will be processed in 2 weeks, please refund my **** USD back to my Mtgox account so I can buy some BTC with it.
Thank you.

Is anyone else having problems getting withdrawals to be added back to their Mtgox account? Did I say it incorrectly?

I called fincen whom mt gox registered with spoke to some lady with dogs barking who told me very dangerous to deal with bitcoins as supports illegal activities lol so why are they registering them something mt gox proudly displays. that they are registered with fincen.

It's always been "2 weeks" in every single email. I don't think anyone's gotten a different number.

two weeks behind, they are catching up   

I was trying to get my money from 2 withdrawals back to my Mtgox account.

They said:
Dear *****,
Thank you for your mail.
I could see that there are 2 withdrawals , which has been in confirmed status and is under process. We apologize for the delay this might cause to you. Due to a change in our banking system we are currently experiencing a back-log of withdrawals that we need to process. Our team is working hard to increase transaction speeds, but there is approximately a two-week back-log we need to overcome.

My experience this week with MtGox - times are US CT:
Sunday, 1/26 at 1251am, Withdrew .425 Bitcoin from MtGox to Bitstamp
Sunday, 1/26 at 1131am, Opened support ticket with MtGox - complained that the withdrawal still was not showing up on the Blockchain
Sunday, 1/26 evening - In another Bitcoin Forum, I learned about how to look up my transaction on http://skanner.net/MtGox/mtgox_tx.php and it was listed as a Bad TX
Monday, 1/27 at 945pm - checked Skanner.net and my transaction no longer was listed
Monday, 1/27 at 948pm - received email from Bitstamp that my BTC arrived
Friday, 1/31 at 306pm - received email answer to my support ticket (Below)  

Jay, Feb 01 06:06:
Hi xxxxxxxxxx,
For the past few days some of our users have been suffering from Bitcoin Withdrawal delays where transactions could be stuck for several hours or days.
Please rest assured that this is only affecting a limited number of users and transactions, and that we are working hard on resolving this problem as soon as possible.
We ask for your patience and understanding as we work to resolve this issue and will continue to update you on this matter as the situation evolves.

Best regards,
MtGox Team

I am happy that my little amount of BTC was able to be transferred out and happy that MtGox actually answered my support ticket, but It will take a lot of explaining and possibly even a company buyout or management change for me to use MtGox.  Not communicating with customers is absolutely deplorable.

Based on this thread they are outright liars saying this is only happening to a number of users mt gox is broke classic ponzi scheme. Why are they not responding to users who are affected daily and ignoring resending the transactions after taking moneys out at 20 plus percent markup?

I have placed the newbie mtgox shill  infoman on ignore. I called fincen whom mt gox registered with spoke to some lady with dogs barking who told me very dangerous to deal with bitcoins as supports illegal activities lol so why are they registering them something mt gox proudly displays. that they are regiestered with fincen.

Support ignoring all my emails while stealing 1100 usd from me. They did acknowladge one email since Monday admitting my funds were indeed not transferd but would be loaded automatically 2 days later a few  people are getting transferes and although uploaded automatically I havent recieved mine .

My own actual data. Not JNB, with 1BTC equivalent JPY processed on 13/1. Still don't know factors of interval from the last withdrawal and amount.

Is it an official statement from mtgox or do you speak based on your own experience?

For JPY now 22 calendar days to be processed.

Residents of Japan can probably do it fastest. Since the new year however there has been a steady delay which I think is growing slowly longer. I submitted a withdrawal on the 5th and it took 8 business days. It seems like ones following have been 10b.d. or so. I submitted one on the 27th and obv will let people know when it goes through.

dude don't jinx me  Mr infoman i cashed out to an online wallet not to savings and i bought btc 1.1 at a markup of 200 plus usd .  Not only did i pay 250 usd roughly for their markup i never got it even after I was assured being automatically processed. I got email above yesterday you got your coins and if they are being automatically reissued stands to reason i should have gotten mine since you got yours.  If you got paid I should have got paid someone obviously lied ~support.  

If you sue a bankrupt company you get nickles on the dollar if your lucky.

hmm, not sure about that, just came to mind when in the UK, Northern Rock went down because every one wanted to get the money out and they had no reserves.

I was thinking if a mass panic causes everyone to withdraw all the btc-s/usd in sudden, bad news spreads that gox is going down, etc, etc, it makes to the bbc news, so noone buys btc at gox any more (newbies) so gox will have no liquidity to pay us (you and me and everyone on the forum) back and this eventually will cause gox to go down.

Thank you for the email. We can see that your withdrawal is yet to be processed. The transactions are being re-issued automatically, however we will also escalate this to our developers and update you once the withdrawal is processed.

Best regards,

MtGox Team

got this in email ~hope alive?