Author

Topic: MtGox withdrawal delays [Gathering] - page 189. (Read 908613 times)

legendary
Activity: 1437
Merit: 1002
https://bitmynt.no
February 01, 2014, 04:32:44 PM
When several reports come in with that box checked, it's a big red flag at the SEC.  So start filling out that form now.
Reminds me of this quote:
Quote from: MagicalTux on #mtgox
<@MagicalTux> a class action in the US to force us to do something the US govt prevents us from doing might not lead you very far
If the SEC is where you complain on the US government, then please go on!
legendary
Activity: 889
Merit: 1000
February 01, 2014, 03:44:09 PM
I was trying to get my money from 2 withdrawals back to my Mtgox account.

I said:
I've read there's an indefinite delay on US withdrawals. Please refund my withdrawal requests back to my account.
Username: ****
Transaction reference: ****
Transaction reference: ****
Thanks.

They said:
Dear *****,
Thank you for your mail.
I could see that there are 2 withdrawals , which has been in confirmed status and is under process. We apologize for the delay this might cause to you. Due to a change in our banking system we are currently experiencing a back-log of withdrawals that we need to process. Our team is working hard to increase transaction speeds, but there is approximately a two-week back-log we need to overcome.
It will take a few weeks to get back to normal, and we thank you for your patience during this time.
If you have any further queries, please feel free to contact us and we will be glad to assist you with the information.
Best regards,
MtGox Team

So I said:
I've known people who've had "confirmed" withdrawal requests of longer than two weeks who still haven't received their money. If you can't guarantee my withdrawal will be processed in 2 weeks, please refund my **** USD back to my Mtgox account so I can buy some BTC with it.
Thank you.

Is anyone else having problems getting withdrawals to be added back to their Mtgox account? Did I say it incorrectly?

How will you buying bitcoins with your money help should they refund you? If you pay their markup and send it to another wallet your transaction will not be processed like mine wasn't and support will not respond. Support told me transactions like mine will be loaded automatically i have seen maybe 2 people in threads get their coins and they got thiers sooner then I did although I have been in que longer so how does that work?

bump over ignored user
newbie
Activity: 42
Merit: 0
February 01, 2014, 03:18:46 PM
still waiting for the 60% of my coins to arrive.
now its 3 days passed,
sent a support ticket last night
no answer yet Sad


legendary
Activity: 889
Merit: 1000
February 01, 2014, 02:46:13 PM
I was trying to get my money from 2 withdrawals back to my Mtgox account.

I said:
I've read there's an indefinite delay on US withdrawals. Please refund my withdrawal requests back to my account.
Username: ****
Transaction reference: ****
Transaction reference: ****
Thanks.

They said:
Dear *****,
Thank you for your mail.
I could see that there are 2 withdrawals , which has been in confirmed status and is under process. We apologize for the delay this might cause to you. Due to a change in our banking system we are currently experiencing a back-log of withdrawals that we need to process. Our team is working hard to increase transaction speeds, but there is approximately a two-week back-log we need to overcome.
It will take a few weeks to get back to normal, and we thank you for your patience during this time.
If you have any further queries, please feel free to contact us and we will be glad to assist you with the information.
Best regards,
MtGox Team

So I said:
I've known people who've had "confirmed" withdrawal requests of longer than two weeks who still haven't received their money. If you can't guarantee my withdrawal will be processed in 2 weeks, please refund my **** USD back to my Mtgox account so I can buy some BTC with it.
Thank you.

Is anyone else having problems getting withdrawals to be added back to their Mtgox account? Did I say it incorrectly?

How will you buying bitcoins with your money help should they refund you? If you pay their markup and send it to another wallet your transaction will not be processed like mine wasn't and support will not respond. Support told me transactions like mine will be loaded automatically i have seen maybe 2 people in threads get their coins and they got thiers sooner then I did although I have been in que longer so how does that work?
legendary
Activity: 889
Merit: 1000
February 01, 2014, 02:33:31 PM
What about withdrawls that i paid a 200 plus usd markup and were already taken out of my account and they admitted to not processing the transaction? What is their excuse for that scenario?  


ank you for the email. We can see that your withdrawal is yet to be processed. The transactions are being re-issued automatically, however we will also escalate this to our developers and update you once the withdrawal is processed.

Best regards,

MtGox Team

I mean this is a transaction of bitcoins to wallet that i made on the 27th on monday and my account is wiped out to zero that is outright theft. 1 email in one week on money that was stolen out of my account.
legendary
Activity: 1204
Merit: 1002
February 01, 2014, 02:12:35 PM
I called fincen whom mt gox registered with spoke to some lady with dogs barking who told me very dangerous to deal with bitcoins as supports illegal activities lol so why are they registering them something mt gox proudly displays. that they are registered with fincen.

FinCen can't help you. They just handle money laundering. But the US Securities and Exchange Commission can.

Everyone in the US who is having problems with Mt. Gox withdrawals should fill out the SEC complaint form on line. Notice the check box near the top of the form: "Are you having or have you had difficulty in getting access to your funds or securities?" Check "Yes".

When several reports come in with that box checked, it's a big red flag at the SEC.  So start filling out that form now.

The US SEC has jurisdiction over Mt. Gox, because 1) Mt. Gox deals directly with U.S. persons, 2) Mt. Gox registered with FinCen, and 3) Mt. Gox has a registered office in Delaware. The US SEC has a cooperation agreement with the Japan Financial Services Agency, so they can make things happen in Japan.

What does the SEC do in cases like this? Here's an enforcement action from yesterday: "The Securities and Exchange Commission today charged a Manhattan-based private equity manager and his firm with stealing $9 million from investors in their private equity fund. The SEC has obtained an emergency court order to freeze the assets of Lawrence E. Penn III and his firm Camelot Acquisitions Secondary Opportunities Management as well as another individual and three entities involved in the theft of investor funds." The SEC takes a few actions like that every month. That's their job. They're the investment cops.

(The "Bitcoin is different" argument won't work for Mt. Gox. Trendon Shavers tried that when the SEC went after him for his Bitcon Ponzi scheme. The judge ruled in favor of the SEC.)
sr. member
Activity: 434
Merit: 250
February 01, 2014, 02:02:12 PM
I was trying to get my money from 2 withdrawals back to my Mtgox account.

They said:
Dear *****,
Thank you for your mail.
I could see that there are 2 withdrawals , which has been in confirmed status and is under process. We apologize for the delay this might cause to you. Due to a change in our banking system we are currently experiencing a back-log of withdrawals that we need to process. Our team is working hard to increase transaction speeds, but there is approximately a two-week back-log we need to overcome.

two weeks behind, they are catching up   Grin

It's always been "2 weeks" in every single email. I don't think anyone's gotten a different number.

it was 3 weeks.
hero member
Activity: 700
Merit: 500
February 01, 2014, 02:00:55 PM
I was trying to get my money from 2 withdrawals back to my Mtgox account.

They said:
Dear *****,
Thank you for your mail.
I could see that there are 2 withdrawals , which has been in confirmed status and is under process. We apologize for the delay this might cause to you. Due to a change in our banking system we are currently experiencing a back-log of withdrawals that we need to process. Our team is working hard to increase transaction speeds, but there is approximately a two-week back-log we need to overcome.

two weeks behind, they are catching up   Grin

It's always been "2 weeks" in every single email. I don't think anyone's gotten a different number.
sr. member
Activity: 434
Merit: 250
February 01, 2014, 01:53:52 PM
I was trying to get my money from 2 withdrawals back to my Mtgox account.

They said:
Dear *****,
Thank you for your mail.
I could see that there are 2 withdrawals , which has been in confirmed status and is under process. We apologize for the delay this might cause to you. Due to a change in our banking system we are currently experiencing a back-log of withdrawals that we need to process. Our team is working hard to increase transaction speeds, but there is approximately a two-week back-log we need to overcome.

two weeks behind, they are catching up   Grin
hero member
Activity: 700
Merit: 500
February 01, 2014, 01:49:17 PM
I was trying to get my money from 2 withdrawals back to my Mtgox account.

I said:
I've read there's an indefinite delay on US withdrawals. Please refund my withdrawal requests back to my account.
Username: ****
Transaction reference: ****
Transaction reference: ****
Thanks.

They said:
Dear *****,
Thank you for your mail.
I could see that there are 2 withdrawals , which has been in confirmed status and is under process. We apologize for the delay this might cause to you. Due to a change in our banking system we are currently experiencing a back-log of withdrawals that we need to process. Our team is working hard to increase transaction speeds, but there is approximately a two-week back-log we need to overcome.
It will take a few weeks to get back to normal, and we thank you for your patience during this time.
If you have any further queries, please feel free to contact us and we will be glad to assist you with the information.
Best regards,
MtGox Team

So I said:
I've known people who've had "confirmed" withdrawal requests of longer than two weeks who still haven't received their money. If you can't guarantee my withdrawal will be processed in 2 weeks, please refund my **** USD back to my Mtgox account so I can buy some BTC with it.
Thank you.

Is anyone else having problems getting withdrawals to be added back to their Mtgox account? Did I say it incorrectly?
legendary
Activity: 889
Merit: 1000
February 01, 2014, 08:59:02 AM
My experience this week with MtGox - times are US CT:
Sunday, 1/26 at 1251am, Withdrew .425 Bitcoin from MtGox to Bitstamp
Sunday, 1/26 at 1131am, Opened support ticket with MtGox - complained that the withdrawal still was not showing up on the Blockchain
Sunday, 1/26 evening - In another Bitcoin Forum, I learned about how to look up my transaction on http://skanner.net/MtGox/mtgox_tx.php and it was listed as a Bad TX
Monday, 1/27 at 945pm - checked Skanner.net and my transaction no longer was listed
Monday, 1/27 at 948pm - received email from Bitstamp that my BTC arrived
Friday, 1/31 at 306pm - received email answer to my support ticket (Below)  

Jay, Feb 01 06:06:
Hi xxxxxxxxxx,
For the past few days some of our users have been suffering from Bitcoin Withdrawal delays where transactions could be stuck for several hours or days.
Please rest assured that this is only affecting a limited number of users and transactions, and that we are working hard on resolving this problem as soon as possible.
We ask for your patience and understanding as we work to resolve this issue and will continue to update you on this matter as the situation evolves.

Best regards,
MtGox Team

I am happy that my little amount of BTC was able to be transferred out and happy that MtGox actually answered my support ticket, but It will take a lot of explaining and possibly even a company buyout or management change for me to use MtGox.  Not communicating with customers is absolutely deplorable.

Based on this thread they are outright liars saying this is only happening to a number of users mt gox is broke classic ponzi scheme. Why are they not responding to users who are affected daily and ignoring resending the transactions after taking moneys out at 20 plus percent markup?

I have placed the newbie mtgox shill  infoman on ignore. I called fincen whom mt gox registered with spoke to some lady with dogs barking who told me very dangerous to deal with bitcoins as supports illegal activities lol so why are they registering them something mt gox proudly displays. that they are regiestered with fincen.

Support ignoring all my emails while stealing 1100 usd from me. They did acknowladge one email since Monday admitting my funds were indeed not transferd but would be loaded automatically 2 days later a few  people are getting transferes and although uploaded automatically I havent recieved mine .
member
Activity: 117
Merit: 10
February 01, 2014, 07:38:46 AM
For JPY now 22 calendar days to be processed.


Is it an official statement from mtgox or do you speak based on your own experience?

My own actual data. Not JNB, with 1BTC equivalent JPY processed on 13/1. Still don't know factors of interval from the last withdrawal and amount.



Tks. So you made the request around 24DEC13?
I have withdrawn several btcs worth of JPY.
sr. member
Activity: 1097
Merit: 310
Seabet.io | Crypto-Casino
February 01, 2014, 06:17:52 AM
For JPY now 22 calendar days to be processed.


Is it an official statement from mtgox or do you speak based on your own experience?

My own actual data. Not JNB, with 1BTC equivalent JPY processed on 31/1. Still don't know factors of interval from the last withdrawal and amount.

member
Activity: 117
Merit: 10
February 01, 2014, 03:09:02 AM
For JPY now 22 calendar days to be processed.


Is it an official statement from mtgox or do you speak based on your own experience?
member
Activity: 117
Merit: 10
February 01, 2014, 03:01:33 AM
Can Japanese people withdraw money to their bank accounts at shortest time?

Residents of Japan can probably do it fastest. Since the new year however there has been a steady delay which I think is growing slowly longer. I submitted a withdrawal on the 5th and it took 8 business days. It seems like ones following have been 10b.d. or so. I submitted one on the 27th and obv will let people know when it goes through.

I made 2 JPY withdrawal requests last week, one on Tue, the other on Wed.
Since then, 8 and 7bd have passed respectively. I hope your 10b.d are right and I ll be able to get my JPY next week.
legendary
Activity: 1357
Merit: 1004
February 01, 2014, 01:03:58 AM
I have same problem. but i have still no bitcoins on my wallet. sorry for my English.
Support team no answer two days.
newbie
Activity: 42
Merit: 0
February 01, 2014, 12:49:53 AM
Thank you for the email. We can see that your withdrawal is yet to be processed. The transactions are being re-issued automatically, however we will also escalate this to our developers and update you once the withdrawal is processed.

Best regards,

MtGox Team

got this in email ~hope alive?

dude don't jinx me  Mr infoman i cashed out to an online wallet not to savings and i bought btc 1.1 at a markup of 200 plus usd .  Not only did i pay 250 usd roughly for their markup i never got it even after I was assured being automatically processed. I got email above yesterday you got your coins and if they are being automatically reissued stands to reason i should have gotten mine since you got yours.  If you got paid I should have got paid someone obviously lied ~support.  

If you sue a bankrupt company you get nickles on the dollar if your lucky.

ah, yeah, that does not make sense indeed. Hope your transfer goes through fine, did not want to jinx you for sure, also hope my remaining coins will arrive soon.
started checking my wallets hourly, haha, its quite addictive (and "slightly" annoying as well)
newbie
Activity: 3
Merit: 0
January 31, 2014, 11:03:46 PM
My experience this week with MtGox - times are US CT:
Sunday, 1/26 at 1251am, Withdrew .425 Bitcoin from MtGox to Bitstamp
Sunday, 1/26 at 1131am, Opened support ticket with MtGox - complained that the withdrawal still was not showing up on the Blockchain
Sunday, 1/26 evening - In another Bitcoin Forum, I learned about how to look up my transaction on http://skanner.net/MtGox/mtgox_tx.php and it was listed as a Bad TX
Monday, 1/27 at 945pm - checked Skanner.net and my transaction no longer was listed
Monday, 1/27 at 948pm - received email from Bitstamp that my BTC arrived
Friday, 1/31 at 306pm - received email answer to my support ticket (Below) 

Jay, Feb 01 06:06:
Hi xxxxxxxxxx,
For the past few days some of our users have been suffering from Bitcoin Withdrawal delays where transactions could be stuck for several hours or days.
Please rest assured that this is only affecting a limited number of users and transactions, and that we are working hard on resolving this problem as soon as possible.
We ask for your patience and understanding as we work to resolve this issue and will continue to update you on this matter as the situation evolves.

Best regards,
MtGox Team

I am happy that my little amount of BTC was able to be transferred out and happy that MtGox actually answered my support ticket, but It will take a lot of explaining and possibly even a company buyout or management change for me to use MtGox.  Not communicating with customers is absolutely deplorable.
legendary
Activity: 1204
Merit: 1002
January 31, 2014, 05:41:54 PM
So you saying my venting is going to drive gox out of buisness? Fair enough on your other points.
hmm, not sure about that, just came to mind when in the UK, Northern Rock went down because every one wanted to get the money out and they had no reserves.

I was thinking if a mass panic causes everyone to withdraw all the btc-s/usd in sudden, bad news spreads that gox is going down, etc, etc, it makes to the bbc news, so noone buys btc at gox any more (newbies) so gox will have no liquidity to pay us (you and me and everyone on the forum) back and this eventually will cause gox to go down.

If Gox was honest, they'd have 100% of the assets entrusted to them. If they don't, they're crooks.
legendary
Activity: 889
Merit: 1000
January 31, 2014, 04:48:34 PM
Thank you for the email. We can see that your withdrawal is yet to be processed. The transactions are being re-issued automatically, however we will also escalate this to our developers and update you once the withdrawal is processed.

Best regards,

MtGox Team

got this in email ~hope alive?

dude don't jinx me  Mr infoman i cashed out to an online wallet not to savings and i bought btc 1.1 at a markup of 200 plus usd .  Not only did i pay 250 usd roughly for their markup i never got it even after I was assured being automatically processed. I got email above yesterday you got your coins and if they are being automatically reissued stands to reason i should have gotten mine since you got yours.  If you got paid I should have got paid someone obviously lied ~support.  

If you sue a bankrupt company you get nickles on the dollar if your lucky.
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