i was issued 3 coupons.
475
689
855
so if i order 3x s17pro for 4800
i guess the 475 coupon will work.
475
689
855
so if i order 3x s17pro for 4800
i guess the 475 coupon will work.
Do you know what this was issued for?
Topic: Special thread concerning bitmains coupons refunds discounts. June 2020 update - page 12. (Read 4283 times)
November 18, 2019, 09:50:12 PM
Do you know what this was issued for?
November 18, 2019, 09:44:00 PM
i was issued 3 coupons.
475
689
855
so if i order 3x s17pro for 4800
i guess the 475 coupon will work.
475
689
855
so if i order 3x s17pro for 4800
i guess the 475 coupon will work.
November 18, 2019, 09:34:14 PM
Not sure, but that's what it says in the details. #4 says "10% of the total order".
Anyone verify you can use a single coupon for more than one miner?
these are the "usage rules" for my $682 coupons that were just issued.
Anyone verify you can use a single coupon for more than one miner?
these are the "usage rules" for my $682 coupons that were just issued.
November 18, 2019, 09:28:07 PM
I believe the limit is 10% of the total order, not per miner. So you just need to buy enough miners to hit 10X the coupon value.
I believe I asked this question a week or so ago and was told max one miner per coupon,
Are you sure? because I honestly do not know.
November 18, 2019, 09:26:32 PM
is there any way to get more than 159 USD with these almost 700 USD coupons?
I believe the limit is 10% of the total order, not per miner. So you just need to buy enough miners to hit 10X the coupon value.
November 18, 2019, 09:20:02 PM
Similar thing here. Got 201$ coupon (probably from my S17e) however, they still owe me around 652$ if I remember correctly. They might have sent it in BTC, but I cannot currently check.
Also, mine are expiring in the same time as yours.
So February it is for new units. (Actually, when I think twice about it... 201$ with max 10% of order value, does this mean that there might be new units of 2010$ or more coming? Or it could just be 7 days shipping S17+.)
However I am confident that new units are on the way(possibly in February/March). S17x? S17++? S19?
Also, mine are expiring in the same time as yours.
However I am confident that new units are on the way(possibly in February/March). S17x? S17++? S19?
I doubt you got anything , I checked my. bitcoin wallet nada
I just got a 201$ as well
no BTC
not looking good
is there any way to get more than 159 USD with these almost 700 USD coupons?
November 18, 2019, 09:15:29 PM
I just received some $682 coupons. They seem to be from an S17 pro 50TH spot order, not credit for a pre-order.
November 18, 2019, 09:12:04 PM
Well boys
I got my 853$ difference for my first s17e pre order
And I got my 800$ difference for the second one
It came in a form of coupon for 689 and 682 and it can be used to deduct a maximum 10% of my orders price
This is a f...... joke ?
Edit also they expire Jan 31 2020
I got my 853$ difference for my first s17e pre order
And I got my 800$ difference for the second one
It came in a form of coupon for 689 and 682 and it can be used to deduct a maximum 10% of my orders price
This is a f...... joke ?
Edit also they expire Jan 31 2020
Similar thing here. Got 201$ coupon (probably from my S17e) however, they still owe me around 652$ if I remember correctly. They might have sent it in BTC, but I cannot currently check.
Also, mine are expiring in the same time as yours.
However I am confident that new units are on the way(possibly in February/March). S17x? S17++? S19?
November 18, 2019, 09:02:35 PM
Well boys
I got my 853$ difference for my first s17e pre order
And I got my 800$ difference for the second one
It came in a form of coupon for 689 and 682 and it can be used to deduct a maximum 10% of my orders price
This is a f...... joke ?
Edit also they expire Jan 31 2020
I got my 853$ difference for my first s17e pre order
And I got my 800$ difference for the second one
It came in a form of coupon for 689 and 682 and it can be used to deduct a maximum 10% of my orders price
This is a f...... joke ?
Edit also they expire Jan 31 2020
November 18, 2019, 08:43:32 PM
I hope this answers your question since I couldn't really understand the "language in the listing?" part , feel free to ask any other questions.
Yes, thanks for the clarification. I just didn't remember a pre-order for the S9k so I wanted to make sure we were all talking about the same thing.
November 18, 2019, 08:29:41 PM
@mikeywith, was your s9k order a "pre order" with the "Product Reference Price" and "Actual Transaction Price" language in the listing?
Yes it was a pre-order for sep 20-30 , the order was placed on August 2019 , the email I received regarding this credit thing was on 18th Sep , and the email which I sent "demanding" the promised credit was on 6th November ( this month )
Below is the first email I got
I hope this answers your question since I couldn't really understand the "language in the listing?" part , feel free to ask any other questions.
November 18, 2019, 07:45:33 PM
The only way to get the credit according to their support is to pay with PayPal and then contact them with the order ID. They will then manually deduct the amount from the order. I too tried placing an order over a week ago with BTC after they first told me I had a credit and no credit was shown or applied on the order along with no coupon. I contacted their support again and they gave the pay with PayPal and contact them answer others have also received.
i will try this on tuesday.
November 18, 2019, 06:50:36 PM
@mikeywith, was your s9k order a "pre order" with the "Product Reference Price" and "Actual Transaction Price" language in the listing?
November 18, 2019, 06:20:58 PM
The only way to get the credit according to their support is to pay with PayPal and then contact them with the order ID. They will then manually deduct the amount from the order.
That is not true, i am not saying you are lying, but their support is , it's likely the employee who responded to your ticket/email does not know shit, I have never paid using paypal on Bitmain , they never asked me to, and I still got the credit after sending them an email.
the first response I got was this
Quote
Dear xxxxxxxxxxxx,
Thank you for contacting us. I am forwarding your request to my colleague for assistance.
Best regards,
xxxxxx
Bitmain
Thank you for contacting us. I am forwarding your request to my colleague for assistance.
Best regards,
xxxxxx
Bitmain
The second one for her/his colleague was
Quote
Hello xxxxxxxxxxxx,
Thanks for your consultation!
We checked your order and found that the overpaid amount in your S9k order ID 0012019xxxxxxxx is 57USD, and it is left in your account as credit.
You can choose to use it in your new orders or refund, thanks.
Please let us know if you have additional questions or concerns.
Best regards,
xxxxxx
BITMAIN
Thanks for your consultation!
We checked your order and found that the overpaid amount in your S9k order ID 0012019xxxxxxxx is 57USD, and it is left in your account as credit.
You can choose to use it in your new orders or refund, thanks.
Please let us know if you have additional questions or concerns.
Best regards,
xxxxxx
BITMAIN
If they tell you to use paypal, then send another request ticket and hope that someone who understand their job a little better will respond.
November 18, 2019, 02:26:15 PM
The only way to get the credit according to their support is to pay with PayPal and then contact them with the order ID. They will then manually deduct the amount from the order. I too tried placing an order over a week ago with BTC after they first told me I had a credit and no credit was shown or applied on the order along with no coupon. I contacted their support again and they gave the pay with PayPal and contact them answer others have also received.
well that will be an issue for me - 2 years ago I ordered 10.6k worth of miners from Alibaba seller - who never delivered - I used PayPal, after 3 months with no miners or even a tracking number, I filed a claim, after a month more of going back and forth with PayPal, they refunded the 10.6k order but also promptly closed my payPal account and said I was a "risk" not sure why I got that but I was also happy to get my 10.6k back.
Long story short - I cannot use my corporate PayPal account to pay or place orders any longer as the account has been closed.
November 18, 2019, 02:12:37 PM
The only way to get the credit according to their support is to pay with PayPal and then contact them with the order ID. They will then manually deduct the amount from the order. I too tried placing an order over a week ago with BTC after they first told me I had a credit and no credit was shown or applied on the order along with no coupon. I contacted their support again and they gave the pay with PayPal and contact them answer others have also received.
November 18, 2019, 01:38:22 PM
I have now sent 3 emails after receiving their initial email about the price differences and that we would receive refunds/credits and I have gotten zero responses. Today I opened a support ticket on Bitmain's site - not sure if that will get me any answers faster.
I want to order a T17e with the credit or get the refund so I can order, I have enough coming back that with the $150 coupon I have that I would only be out of pocket for around $200 and shipping.
I tried to place an order to see if I would see the credit at payout, and I got the following message:
and like Phil above, I did not see it on the payment screen, so I will be letting this order expire.
I want to order a T17e with the credit or get the refund so I can order, I have enough coming back that with the $150 coupon I have that I would only be out of pocket for around $200 and shipping.
I tried to place an order to see if I would see the credit at payout, and I got the following message:
Quote
The product in your cart will be shipped out from China and an additional 25% import duty will be charged by US customs, please kindly confirm before submitting your orders.
and like Phil above, I did not see it on the payment screen, so I will be letting this order expire.
November 18, 2019, 12:32:28 PM
So I am home. I tried a btc order and seemed to not received a btc credit.
I will let it expire
I will let it expire
November 18, 2019, 10:44:32 AM
I followed up Friday, no response been almost a week now since sent them a request for refund and by btc address
(as I was instructed by them if I choose refund to ask and send bitcoin address )
I will follow up tonight late in the am so it comes in "Tuesday morning for them"
(as I was instructed by them if I choose refund to ask and send bitcoin address )
I will follow up tonight late in the am so it comes in "Tuesday morning for them"
November 18, 2019, 09:13:55 AM
I have sent them multiple copies of the order. it was a btc order. i did all paypal orders after this, but if you are correct
i could try a btc order now and see what they do.
i don't have access to any btc as i am on the road.
i will be home in a few hours i can try to order and see what they do.
i could try a btc order now and see what they do.
i don't have access to any btc as i am on the road.
i will be home in a few hours i can try to order and see what they do.
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