Special thread concerning bitmains coupons refunds discounts. June 2020 update - page 13.

mikeywith

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be constructive or S.T.F.U

Quote from: philipma1957 on November 17, 2019, 07:10:35 PM

i am yet to,see the 114 credit or 114 refund for that purchase...

Phill if you received this email after purchasing the s9k

Quote

Dear customer,

Thank you very much for your purchase of our products.

You are receiving this email to inform you that we will issue the Actual Transaction Price of Antminer S9k-13.5TH/s(Shipping date: 20-30, Sep. 2019)

Item No. Product Reference Price Actual Transaction Price
Antminer S9k-13.5T 310USD 253USD

Then you most certainly should have been credited the amount of 57$ for each miner, this is what happened to me , but I had to email them tho , and this was their reply

Quote

Thanks for your consultation!

We checked your order and found that the overpaid amount in your S9k order ID 0012019080xxxxxx is 57USD, and it is left in your account as credit.
You can choose to use it in your new orders or refund, thanks.

What you need to do is send them an email with all S9k order numbers and attach a copy of the Email they sent ( the one quoted above) and you will get the credit, if you have a pending payment it will be automatically deducted, if not, then try to place a new order and you will see price drop.

favebook

sr. member

Activity: 604

Merit: 416

Quote from: wndsnb on November 18, 2019, 05:56:55 AM

[...]

Then what is this meant to mean?

Quote from: Bitmain

Your order is shipped out and here is the tracking info for your reference, thanks.
User Carrier: Fedex
Carrier: Fedex
Tracking No:--------

In addition, now you have credit of 853USD, you can choose to use it in your new orders or refund. If you choose refund, you need to provide a valid BTC wallet address, thanks.

Please let us know if you have additional questions or concerns.

Best regards,
Carol
BITMAIN

Also, I do not use PayPal as it is highly restricted in my country, so that is not a good option for me.
They will either have to refund me or they will have to deduct that amount from next BTC order that I make.
I will fight for refund as long as I can!

philipma1957

legendary

Activity: 4326

Merit: 8950

'The right to privacy matters'

we need to stick together and keep asking for what is due to us.
I am on the road and will be home later today. When i get home i will review my notes on my pc.
i will post here and update. i will also contact them and ask for updates.

Truly frustrated on this. as i am not only waiting on my 114.
i am waiting on my 865 and two late units of gear. now nine days late. 100 th at 9 days is

900 x 0.00001915 =. 0.017235btc lost in earnings.

wndsnb

hero member

Activity: 544

Merit: 589

The language in the pre-order listings on the website does not mention refund as an option, so I'm not too surprised.

From the Dec. S17 pre-order listing:

Quote from: https://shop.bitmain.com/product/detail?pid=000201909171505196803x1hG7pp06A2

2. If the Actual Transaction Price of the product is lower than the Product Reference Price, the remaining amount will be generated in your account. You may use the remaining amount to purchase additional products at the Actual Transaction Price, or you may use the remaining amount to purchase other products shown on the website that are available for purchasing.

It looks like getting this credit applied is going to be a mess. They have no automated way of applying the credits, so you need to place a Paypal order, email them or open a support ticket, then wait for someone to manually apply it to your order.

favebook

sr. member

Activity: 604

Merit: 416

After 5 full days after I requested refund and sent them BTC address this is the email I just got:

Quote

Thanks for your consultation!
your order ----------- shipped out on Nov.11th, tracking no. below FYI~
Carrier: Fedex
Tracking No:------------

and for your credit 853USD, it is ok to be applied to your new orders, feel free to let us know once you have a new order. many thanks for your understanding.

Please let us know if you have additional questions or concerns.

Best regards,
Bella
BITMAIN

I answered that it is not okay and I requested my refund again!

If Bella does not cooperate, I will open a new ticket and request another member of staff.

prpz

member

Activity: 81

Merit: 43

Was in a similar boat, would have used the credit + coupon on s17+ (hydro is costly for me )
I asked about it politely and followed up wanted to place an order but they sometimes get back to you in a days sometimes in 4 and sometimes never
Since then the s17+ sold out, January batch no longer there either sold the coupons and I’m not interested in any of their current offerings for my own personal situation maybe the s17pro is tempting
But with no clear refund or credit or whatnot I gotta sit it out vs buy more gear ....

philipma1957

legendary

Activity: 4326

Merit: 8950

'The right to privacy matters'

Quote from: mikeywith on November 17, 2019, 06:47:13 PM

Phill, if you bought any gear after the price difference has been credited to you then it should have been deducted from that gear price, this is what happened to me when i bought T17e dec batch, i had to pay less than the total amount , there was some btc balance in my account and it could have only come from those S9ks.

As for the coupons, i wish we could trade them here, i am looking to buy coupons but it's impossible to do business in the market place now, 99% of those sellers are scammers.

i am yet to,see the 114 credit or 114 refund for that purchase.

2x s9k don’t have my refund or credit.

i have purchased

2x t17e- late 8 days and they need a 865 adjustment.

1x t17 - not due to ship this generated a 150 coupon

1x s17 - shipped arrived and it generated a 683 coupon
1x s17pro - shipped arrived and it generated a 368 coupon used the 150 coupon here

1x s17pro - shipped arrived and i used the 683 coupon
1x s17pro - waiting for it to ship and i used the 368 coupon

1x t17+ not due to ship i used a 375 coupon that no one has explained to me where it came from or why i got it.

so i have 2x 17e that are 8 days late that i need an 865 refund
i have 2x s9k. that are delivered and need a 114 refund
i have a mystery 375 coupon issued that i spent.

while the unexplained 375 coupon was nice. but 865+114=979 that is not very good.
also the two t17e eight days late. thats about 130.

so 1109 downside and a 375 upside means i am short 734.

i also think the s17 pro i purchased at 1999 that was delivered may generate a 400 dollar coupon due to the price drop to 1599.

what’s annoying is i am ready to shop and buy more s17pro if they fix the mess they made.

i have power for more gear. maybe 6-10 more units.

wndsnb

hero member

Activity: 544

Merit: 589

I've got potential credit coming for a Dec. 11-21 pre-order batch order of S17s and some $386 coupons for S17pro purchases. I can order S17 Pros from Malaysia through my host. If I knew for sure that I'd be able to take the S17 credit as a BTC refund at BTC price when my order ships, I'd just order the Pros I'd be able to get with the credit + coupons tomorrow. Very annoying there is so much uncertainty. There is no mention of a refund option on the web listing for any of the pre-orders.

mikeywith

legendary

Activity: 2436

Merit: 6643

be constructive or S.T.F.U

Phill, if you bought any gear after the price difference has been credited to you then it should have been deducted from that gear price, this is what happened to me when i bought T17e dec batch, i had to pay less than the total amount , there was some btc balance in my account and it could have only come from those S9ks.

As for the coupons, i wish we could trade them here, i am looking to buy coupons but it's impossible to do business in the market place now, 99% of those sellers are scammers.

philipma1957

legendary

Activity: 4326

Merit: 8950

'The right to privacy matters'

Quote from: mikeywith on November 17, 2019, 03:31:26 PM

phill, did you get an email similar to this ?

i got the exact same email. yet to get refund in btc.

as to purchase of a coupon
i self mod my sales threads 🧵.

i never lock them unless the items are sold or no longer for sales.

If you lock a thread and are looking to sell not allowing conversations in public in many cases you are a risky seller.

during spring in 2018 i escrowed the sale of 300 coupons. many for the same guy.

i would never send btc first to buy a coupon. i would tell people i want an escrow.

this thread is more about dealing with bitmain and getting proper refunds. credits , coupon discount etc.
it is also about using your coupon correctly.

altough i guess one could argue that selling one of your multiple coupons does belong in this thread.

Biodom

legendary

Activity: 3892

Merit: 4331

Quote from: mikeywith on November 17, 2019, 03:31:26 PM

Have you actually tried that and got it to work ?

Yes, I got $480 off of $1599 S17pro (using $368+$150 coupons combo, "lost" $38 from the max benefit). I should have used 150+150+172 instead, though.

Once you are presented with an order window where you can also see your coupons, click (or mouse over) a small question mark by the word "Coupons", a secondary window (in yellow) would pop up.
The detailed explanation is there, but basically, you can use multiple coupons (up to max, which is 30% of the listed miner price) AS LONG as coupons are of the same type ("order" OR "sale" or "rebate").
The type of coupon is written on the body of coupon itself.
Happy mining!

mikeywith

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be constructive or S.T.F.U

Quote from: Biodom on November 16, 2019, 11:02:20 AM

the answer is YES, providing that coupons are of the same type ("type" is written on the coupon, like "order", etc.)

Have you actually tried that and got it to work ? i am not sure about the new coupons but I have used a dozen of coupons, i was never able to use 2 coupons on a single item, i highly doubt it's possible now, but i will take your words for it.

Quote from: prpz on November 17, 2019, 12:27:48 AM

he asked me to buy mine, told me im new and to send him coupons first because of that and he will send me the funds after
I sent him a link to my ebay listing at a pre agreed price, never msg me again nor did he buy them thru ebay/paypal

He is a scammer, I did some cleaning and digging in the digital good board today, rest assure that 99% of them are scammers and will never use escrow, the easiest way to know a scammer is if their topic is locked/self-moderated , unless they are very highly trusted members, if philipma1957 for example has a locked topic then he will be an exception.

phill, did you get an email similar to this ?

Quote

Dear customer,

Thank you very much for your purchase of our products.

You are receiving this email to inform you that we will issue the Actual Transaction Price of Antminer S9k-13.5TH/s(Shipping date: 20-30, Sep. 2019)

Item No. Product Reference Price Actual Transaction Price

Antminer S9k-13.5T 310USD 253USD

1. If the Actual Transaction Price of the product is lower than the Product Reference Price, the remaining amount will be generated in your account. You may use the remaining amount to purchase additional products at the Actual Transaction Price, or you may use the remaining amount to purchase other products shown on the website that are available for purchasing.

2. If the actual price of our same product is lower than the Actual Transaction Price within 10 natural days after the delivery of the products (i.e., delivering to the carrier) (hereinafter referred to as the “Insured period”), we will calculate the difference of the Actual Transaction Price and the lowest actual price during the Insured Period, and issue the coupons of the same amount as the difference to you. The usage rules of coupons are subject to the instructions upon coupons issuance.

favebook

sr. member

Activity: 604

Merit: 416

Quote from: prpz on November 17, 2019, 12:27:48 AM

he asked me to buy mine, told me im new and to send him coupons first because of that and he will send me the funds after
I sent him a link to my ebay listing at a pre agreed price, never msg me again nor did he buy them thru ebay/paypal

Getting merit from -3 Trust account for WTS thread... I wouldn't trust him with a penny.

prpz

member

Activity: 81

Merit: 43

I received my s17E nov 1-10 batch
The s17E batch 10-21 has not shipped yet

philipma1957

legendary

Activity: 4326

Merit: 8950

'The right to privacy matters'

Selling your coupons should be done in the marketplace here using an escrow.

As of today no movement on my t17e's they are now 7 days past the 1-10 dates.

100th x 7 = 700th x .00001915 = 0.013405 loss of btc for me and my partners.

And this order is due for a 865 usd refund.

prpz

member

Activity: 81

Merit: 43

he asked me to buy mine, told me im new and to send him coupons first because of that and he will send me the funds after
I sent him a link to my ebay listing at a pre agreed price, never msg me again nor did he buy them thru ebay/paypal

Freemine-001010

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Activity: 139

Merit: 46

Quote from: philipma1957 on November 15, 2019, 02:39:25 PM

This is why I am advising everyone to screen shot all orders not yet shipped and keep for a reference,

Somewhere someplace I read a we ( bitmain) reserve the right to change terms of any and all coupons. I am looking for it.

BTW my 2x t17e are now 5 days past shipping date.

have they shipped it yet ?

was wondering what you use for power on the s17's

Quote from: prpz on November 15, 2019, 11:43:19 PM

about to let them both go on ebay for 450 cad minus fees so around 410cad 310 usd
Couldn't get more than 75 for the one
yeah I feel ya on the T17e
I got about 2400usd on 3 S17e's pending as well, if they refunded me by now id be less cautions and would have bought s17+ for the 853usd and 368 coupon
but now that's sold out I have no incentive
they are super Slow on responses and tbh im loosing interest, just wanna pull out the $ and then spot order
Ontario Canada just hiked hydro rates by 50% as of Nov 1... Sad

Edit Coupons sold on ebay

Second edit I have an an ebay buyer looking for more coupons willing to pay 40% pm me if interested in offloading

guy with coupons , not sure if its legit !

https://bitcointalksearch.org/topic/wts-56-x-190-bitmain-coupons-10-x-683-27-x-386-5194891

Biodom

legendary

Activity: 3892

Merit: 4331

Quote from: prpz on November 15, 2019, 10:40:42 PM

what happens if I use 2x 368 usd on a 1599? do I get 480 usd off?

the answer is YES, providing that coupons are of the same type ("type" is written on the coupon, like "order", etc.)

prpz

member

Activity: 81

Merit: 43

about to let them both go on ebay for 450 cad minus fees so around 410cad 310 usd
Couldn't get more than 75 for the one
yeah I feel ya on the T17e
I got about 2400usd on 3 S17e's pending as well, if they refunded me by now id be less cautions and would have bought s17+ for the 853usd and 368 coupon
but now that's sold out I have no incentive
they are super Slow on responses and tbh im loosing interest, just wanna pull out the $ and then spot order
Ontario Canada just hiked hydro rates by 50% as of Nov 1... Sad

Edit Coupons sold on ebay

Second edit I have an an ebay buyer looking for more coupons willing to pay 40% pm me if interested in offloading

philipma1957

legendary

Activity: 4326

Merit: 8950

'The right to privacy matters'

Quote from: prpz on November 15, 2019, 10:40:42 PM

Nope, merit sent kind sir

what happens if I use 2x 368 usd on a 1599? do I get 480 usd off?

not sure but why not sell the coupon for 132 you could get 132 easy.

368+132 = 500 you are 20 bucks better off. i think 🤔 you can get 132 for that coupon.

as for me getting a credit i don’t expect to see it for a few more days. i will ask them on tues for info if they have not paid it.

i am more concerned about my order for 2x t17e.

Topic: Special thread concerning bitmains coupons refunds discounts. June 2020 update - page 13. (Read 4301 times)