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Topic: Terms and condition a must read before signing up any online gambling site - page 3. (Read 2258 times)

legendary
Activity: 3234
Merit: 2112
I stand with Ukraine.
~ Were there instances when customers violated ToS and still won the case?

A million such cases have been and will be because many (if not most) companies enter requirements into the ToS that contradict the laws and therefore have no force, and then consumers in court easily win cases in controversial cases.
You can find it easy to find such a case on Google especially often it is associated with intellectual property rights.

Quote
Sony now has to reactivate the banned PS5 from Weslley Matheus, but this was not the first defeat that the company suffered in the Brazilian courts in this matter: in March 2021, the São Paulo State Court of Justice (TJ-SP) ruled that Sony could not permanently block the PlayStation 5 if the user broke its rules. The decision, published on the 2nd of that month and signed by Judge Anderson Antonucci, considered the action abusive.

Before that, on December 28, 2020, a judge from the same TJ ordered Sony to suspend punishment for a PlayStation 5 banned from the network. In the lawsuit, the owner of the console claimed that the ban on the console constituted “abuse of rights” by Sony, “because it is an impossible legal punishment for a good, for violating the right to the adversary and the broad defense of the author, for violating the right to the author to review the decision authorized under the LGPD [General Data Protection Law] and because it constitutes an excess of punishment incompatible with the Brazilian legal system ”.
https://olhardigital.com.br/en/2021/05/17/games-e-consoles/sony-ps5-banido-restauracao/

one more example:

Quote
French high court rules that Steam can’t ban users from reselling digital games
https://www.vg247.com/2019/09/20/steam-users-right-to-sell-games-french-court-valve-ruling/

and so on.

Interesting articles. Thanks for the links!

I wouldn't say there are "million such cases", though. Don't get me wrong, I'm glad there are such cases, and I hope there will be more cases like those in the future, but we both know that in the vast majority of cases if you break the rules(ToS/T&C) you won't win in court. So, even though those companies are not omnipotent(and that's good, of course) it's better for us to read ToS, at least briefly, at least "diagonally", but to not ignore it completely.
hero member
Activity: 1666
Merit: 753
Gamblers should ban together and stop supporting poor gambling sites

*Easy to read terms and conditions

*KYC free

*Free withdrawals (even if it's only once a week)

Any site that is missing any of these points should be avoided

Yes. But you shouldn't take it as the only determinant of whether or not you want to play on a site.

A site with a very convoluted and draconian T&C may not enforce it in practice, and it may be okay that you play on their site. Meanwhile, another site with a very simple T&C may actually be a landmine waiting to be stepped on, and actually enforce KYC on all of its customer accounts.

This is very reputation is probably a bit more important than the T&Cs alone, imo. Anyone can cherrypick conditions when it comes to it, but reputation usually indicates whether or not they actually do that in the first place.
legendary
Activity: 2506
Merit: 1113
There's no need to be upset
you are right @AmoreJaz
a peson wouldn't be able to complain if they violate the ToS
but ToS makers usually dont help either by making it short and direct to the point, have you checked how long does it take to read, let's say, Facebook ToS?
its really long, like hours.

not sure about the casino ones

This is not the case (at least in my country and I know that approximately the same norms work in most countries). The company can write anything to the ToS and the user can even agree with this, but this does not change the priority of the current legislation, so that the user can at any time sue the company and challenge any provision of the ToS, regardless of whether he previously agreed with them or not. The final decision is always up to the court.
I can’t imagine how much time and money you’ll spend on suing a company because of their terms and conditions than to read it for just like a 1 to 2hrs, anyway if its a millions of money then I think it’s worth it.

I don’t know why people are too lazy to read those important details that can save them from trouble, btw that’s the risk they are taking and if something bad happen because of their own mistakes, no one to blame for but yourself.

the thing is many of the ToS of websites is much more than 1 or 2 hours to read, I remember seeing an article once that compared reading time for famous websites tos like facebook, youtube and twitter and it was absurd like 10h+

didn't find the article but found this other one that illustrates the situation well
You're not alone, no one reads terms of service agreements
saying that less than 9% of consumers DO read the ToS



Every site should have a Simplified version of the full contract, imo
legendary
Activity: 2954
Merit: 1050
Leading Crypto Sports Betting & Casino Platform
Well said, those terms and conditions is indeed created by lawyers who mostly intend to protect their clients it's difficult for ordinary gamblers to understand what are those rules without taking longer time to read everything.

I like the idea from the post above, there are friends or relatives who much more engaged with gambling, from their experienced using certain platforms, you'll learned not by reading but from their words if the site are good and not into scamming players.

Only the reputation and reviews of people who actually used the casino or other service matter. In fact, you can write anything in ToS and then not follow your own rules, and thus a person who believes in a good ToS will be deceived. Not everyone has time to deal with courts, so it's better to save time and find out real information about the service you are going to use.

That's the point gambers mostly don't have that luxury of time in terms of contesting the claimed, better to use what you already knows best or someone already been there to enjoy the services,

Than to explore and be trapped with terms and conditions that mostly not being attended by gamblers who are playing inside the house.

once you already choose the right place for you to enjoy and entertained, fit yourself and work along side with the site, perks will slowly coming from time to time for being a loyal player.
hero member
Activity: 2604
Merit: 816
🐺Spinarium.com🐺 - iGaming casino
Casinos that have a license are usually stricter in their rules, because they don't want to violate the rules of the regulator. So make it a habit to
read the terms and conditions before deciding to join the casino, lest we regret breaking one of the rules and causing our account to be banned,
even our funds can be frozen by the casino. I've had bad experiences when accessing the casino using a VPN, no problem when registering and
making a deposit, but when going to make a withdrawal can not. This is a lesson for me, to always get used to reading the terms and conditions,
so that this incident does not happen again.
When we use VPN, the real problem will come to us when we want to withdraw the money, which is the casino will not allow us to do that thing. We can not do anything about that and that is our mistake that we do not read their terms and conditions so we got that problem. If we do not have any tension to deposit much money and only search for fun, I think we can play gambling using VPN, but it is better to contact the support system and tell them about using VPN. Maybe they can understand our situation.

I am using a VPN... only with VPN I can play some providers! I never had any problems with withdrawing, but in my case, for amounts under $2k... I saw some people talk about how problems can appear when someone wins some huge money and wants to withdraw! But until now I didn't win some crazy big amount, so I can't confirm or deny this!
This is a good sample for withdrawal cases under $2k. Maybe the casino can let you withdraw that money while you use VPN. As long you do not attract their attention to check your account, you will be safe to withdraw the money. But once you withdraw big money and use VPN or other things, they can use that as their reason to block or ban your account. Maybe those people make the alarm sound so the casino directly checks on their account.

Well this can be risky because if certain country is not allowed by them, they may allow you to deposit and play but if you win big amount they may ask for KYC. If that happens, they may not let you withdraw because you were from forbidden country and was playing via VPN.

Why take such risks when there are so many other sites with no restrictions ?
Risky or not, only they will know. Many gamblers will get a problem when they want to withdraw big money and I am curious why they like to make them wake up and investigate your account while you can withdraw with little money. That will be better for you and I think that will not be a problem for you, even if you need to pay the transaction fee many times because you still win that money.

The reason is greed. We can become greedy easily when we win for some money and do anything to get more money.

As said, most of them don't allow and for sure there are those that allow it. If a casino allows VPN then for sure they'll allow you to withdraw, there's no connection of usage of VPN and withdrawal and it is only applicable to those casinos that don't allow VPN.
So if they don't allow VPN then that's for sure that they won't allow you to withdraw if you're using VPN as you access the website.
But most casinos will not allow users to use VPN and we should search for the casino that allows us to deposit, play, and withdraw the money. As long as we can get that site, we do not have to move to the other sites because we can feel comfortable with their services and maybe we can win many times.

Therefore, it is very important that we change bad habits like that. By directly registering the gambling site without first reading the terms
and conditions. Indeed, almost all gambling sites have almost the same rules, but if we do a careful comparison, there are several different
rules between gambling sites that are currently circulating. Do not follow our emotions by rushing to play gambling on new gambling sites,
because there are attractive bonus offers. Because there is a possibility that there are gambling site rules that do not match what we want.
The easiest way is to choose a gambling site that has an ANN thread on this forum, we can read in the ANN thread about the gambling site
information, and most importantly we can get quick answers usually from the questions we want to ask. Another positive thing is that we can
know the responses of the members of this forum regarding the gambling site.
Checking and making sure will be necessary because that will relate to our money used to deposit on that site. If everything is okay and we can see that we can play gambling without any problem, we can deposit the money and play some games. Sometimes, people attract to the gambling site because of the exciting offers or welcome bonuses so they forgot to check or read the terms and conditions. They read the terms and conditions until they win for some money, and they found that some rules are break.

That is why we can search for that site from here and I am sure that will fits what we want. If the @OP can actively answer the question from the others, it could be good for us to try to play on their site because we will not have to wait for a long time to get the answer.
sr. member
Activity: 277
Merit: 255
Gamblers should ban together and stop supporting poor gambling sites

*Easy to read terms and conditions

*KYC free

*Free withdrawals (even if it's only once a week)

Any site that is missing any of these points should be avoided

legendary
Activity: 2310
Merit: 1899
Leading Crypto Sports Betting & Casino Platform
Well said, those terms and conditions is indeed created by lawyers who mostly intend to protect their clients it's difficult for ordinary gamblers to understand what are those rules without taking longer time to read everything.

I like the idea from the post above, there are friends or relatives who much more engaged with gambling, from their experienced using certain platforms, you'll learned not by reading but from their words if the site are good and not into scamming players.

Only the reputation and reviews of people who actually used the casino or other service matter. In fact, you can write anything in ToS and then not follow your own rules, and thus a person who believes in a good ToS will be deceived. Not everyone has time to deal with courts, so it's better to save time and find out real information about the service you are going to use.
legendary
Activity: 3122
Merit: 1398
For support ➡️ help.bc.game
so do check the KYC procedure and the reputation of the company, the worse thing that can happen to you is winning a lot of money and having a KYC issue.

If it involved a reputable gambling site, there shouldn't be a problem with KYC approvals and if a user complies with that as a requirement to claim their big winnings, then it should be processed smoothly.

Now if it involved a not popular gambling site, prior to that big winnings if ever, why did these people choose a site like that? Expect that when they won big, there are lots of requirements that those sites will be asked on those big winners.
hero member
Activity: 2730
Merit: 632
It's the way to go because many of the times these gambling sites protect themselves with terms and conditions, while the players themselves just hate to read them and only act surprised when these terms are quoted to us and try to play victim when some rules are broken.

Is it correct and proof to say our reading culture is getting worse by the day?
Not that really much connected about reading culture or something like that, it is just part of the reality that people are really lazy on reading up a big pile of text which do mention
almost the same content all over again and again but there are some changes depending on regulation aspects on certain countries but most of the time they are just the same
and even myself doesnt really have time on reading up terms and conditions or something like that when dealing into a website.Just simply stick out with the best
and at least you do really make yourself a bit safe.
member
Activity: 891
Merit: 43
Random coins :)
It's the way to go because many of the times these gambling sites protect themselves with terms and conditions, while the players themselves just hate to read them and only act surprised when these terms are quoted to us and try to play victim when some rules are broken.

Is it correct and proof to say our reading culture is getting worse by the day?
legendary
Activity: 2646
Merit: 1176
A whole lot of persons have shared their experience lately how some online casinos tend to frustrate them during withdraws, declining their uploaded certificate s for KYC verification. In my own opinion I would suggest before clicking and accepting any terms and condition given by most of this casinos it's better one analyze what he/she is signing up and understand to what extent one can easily deposit and withdrawal from such sites

Gambling is gradually becoming an occupation mostly now where vertically everything is done digitally and many get their major source of income gambling so it wouldn't be wise if after accumulating series of progressive winnings you find it difficult to withdraw from such sites.

I'm not good at referrals so I don't get blamed if the unexpected occurs in your cause of gambling but I recommend you do thorough research before depositing your hard earned token on any casino to avoid getting your self worked up by the so called casino sites.

Lastly gamble responsibly its better to earn in cents than to loss in dollars get other source of income to complement your gambling so you don't lose out completely on your fund because gambling remains a game of probability and so responsible approach keeps you in check

Referrals is a good example of reading the terms because many gambling sites actually make it super restrictive and only offer the best promotions to people who promote real friends. If you go around sharing your personal referral code in random places expecting a big payout, you might find that they withhold all the money after you put a lot of work into it. They expect people to use their less generous affiliate programs if you want to start earning from promoting their services via other avenues online and you might need to "level up" through certain thresholds to get the best payouts for your referrals. Be sure if this is your plan to make money that they totally allow what you it and the methods you will be using.
legendary
Activity: 2954
Merit: 1050
Leading Crypto Sports Betting & Casino Platform
I really like to read the terms and conditions but truly it is usually presented in a manner that does not support user friendliness so it is difficult for me to settle down and read the whole terms and conditions properly. To save myself from the drama, what i do is that i only use gambling platforms and sites that i have friends who have used it and got paid there hassle free, that is, i use gambling sites only by word of mouth recommendation or referral, not trying to be the first among my friends who i know gamble more than i do to discover a new gambling site.
While it is true that most TOS are difficult to read and are not very user friendly this is because in many cases they are written by lawyers that do so with the intention of protecting their clients, in this case the casino, and it is up to the user to understand what it is being said there, and since most of us are not lawyers then we are going to have trouble reading the text, but once you find a casino that you like then this is not a problem as you can take the time to read that TOS and forget about the rest, reducing the time you need to dedicate to this.

Well said, those terms and conditions is indeed created by lawyers who mostly intend to protect their clients it's difficult for ordinary gamblers to understand what are those rules without taking longer time to read everything.

I like the idea from the post above, there are friends or relatives who much more engaged with gambling, from their experienced using certain platforms, you'll learned not by reading but from their words if the site are good and not into scamming players.


hero member
Activity: 2884
Merit: 794
I am terrible at Fantasy Football!!!
I really like to read the terms and conditions but truly it is usually presented in a manner that does not support user friendliness so it is difficult for me to settle down and read the whole terms and conditions properly. To save myself from the drama, what i do is that i only use gambling platforms and sites that i have friends who have used it and got paid there hassle free, that is, i use gambling sites only by word of mouth recommendation or referral, not trying to be the first among my friends who i know gamble more than i do to discover a new gambling site.
While it is true that most TOS are difficult to read and are not very user friendly this is because in many cases they are written by lawyers that do so with the intention of protecting their clients, in this case the casino, and it is up to the user to understand what it is being said there, and since most of us are not lawyers then we are going to have trouble reading the text, but once you find a casino that you like then this is not a problem as you can take the time to read that TOS and forget about the rest, reducing the time you need to dedicate to this.
legendary
Activity: 2310
Merit: 1899
Leading Crypto Sports Betting & Casino Platform
I did not say that in every case you should go to court, I just showed that the widespread opinion that the company is omnipotent and it is necessary to fulfill its ToS is nothing more than a myth. As for your confidence that reading ToS will help you a lot, it is very naive. If you have read at least a few ToSs, then you probably noticed that almost each of them has a clause like "the company reserves the right to make any final decision in a disputable situation without explaining the reasons" Wink

That is the case sometimes, but I hope you don't mean that reading ToS is pointless. Smiley

In most situations you would just skip all the troubles of going to court, or resolving an issue through a lengthy conversation with Support etc, if you read the ToS first.

But what draw my attention the most in your post was that "myth of omnipotence" part. Were there instances when customers violated ToS and still won the case?

A million such cases have been and will be because many (if not most) companies enter requirements into the ToS that contradict the laws and therefore have no force, and then consumers in court easily win cases in controversial cases.
You can find it easy to find such a case on Google especially often it is associated with intellectual property rights.

Quote
Sony now has to reactivate the banned PS5 from Weslley Matheus, but this was not the first defeat that the company suffered in the Brazilian courts in this matter: in March 2021, the São Paulo State Court of Justice (TJ-SP) ruled that Sony could not permanently block the PlayStation 5 if the user broke its rules. The decision, published on the 2nd of that month and signed by Judge Anderson Antonucci, considered the action abusive.

Before that, on December 28, 2020, a judge from the same TJ ordered Sony to suspend punishment for a PlayStation 5 banned from the network. In the lawsuit, the owner of the console claimed that the ban on the console constituted “abuse of rights” by Sony, “because it is an impossible legal punishment for a good, for violating the right to the adversary and the broad defense of the author, for violating the right to the author to review the decision authorized under the LGPD [General Data Protection Law] and because it constitutes an excess of punishment incompatible with the Brazilian legal system ”.
https://olhardigital.com.br/en/2021/05/17/games-e-consoles/sony-ps5-banido-restauracao/

one more example:

Quote
French high court rules that Steam can’t ban users from reselling digital games
https://www.vg247.com/2019/09/20/steam-users-right-to-sell-games-french-court-valve-ruling/

and so on.
legendary
Activity: 2758
Merit: 1228
This is not the case (at least in my country and I know that approximately the same norms work in most countries). The company can write anything to the ToS and the user can even agree with this, but this does not change the priority of the current legislation, so that the user can at any time sue the company and challenge any provision of the ToS, regardless of whether he previously agreed with them or not. The final decision is always up to the court.
I can’t imagine how much time and money you’ll spend on suing a company because of their terms and conditions than to read it for just like a 1 to 2hrs, anyway if its a millions of money then I think it’s worth it.

I don’t know why people are too lazy to read those important details that can save them from trouble, btw that’s the risk they are taking and if something bad happen because of their own mistakes, no one to blame for but yourself.

I did not say that in every case you should go to court, I just showed that the widespread opinion that the company is omnipotent and it is necessary to fulfill its ToS is nothing more than a myth. As for your confidence that reading ToS will help you a lot, it is very naive. If you have read at least a few ToSs, then you probably noticed that almost each of them has a clause like "the company reserves the right to make any final decision in a disputable situation without explaining the reasons" Wink

That is the case sometimes, but I hope you don't mean that reading ToS is pointless. Smiley

In most situations you would just skip all the troubles of going to court, or resolving an issue through a lengthy conversation with Support etc, if you read the ToS first.

But what draw my attention the most in your post was that "myth of omnipotence" part. Were there instances when customers violated ToS and still won the case?

This is why its really important to read the TOS even if almost all of gambling site have similar contents but actually they have unique rules implemented so we need to seek those information first so that if there's a trouble happen to us we are knowledgeable on things we violate  or not and we may have  legal holds if all  things go to worse. Also your right so far I didn't read any costumer win on their claims towards a casino especially if those costumer didn't  read the TOS that's why we need to read it because it will put us on big shame if we complain on such things which is clearly stated that its violating their own house rules.
legendary
Activity: 3234
Merit: 2112
I stand with Ukraine.
This is not the case (at least in my country and I know that approximately the same norms work in most countries). The company can write anything to the ToS and the user can even agree with this, but this does not change the priority of the current legislation, so that the user can at any time sue the company and challenge any provision of the ToS, regardless of whether he previously agreed with them or not. The final decision is always up to the court.
I can’t imagine how much time and money you’ll spend on suing a company because of their terms and conditions than to read it for just like a 1 to 2hrs, anyway if its a millions of money then I think it’s worth it.

I don’t know why people are too lazy to read those important details that can save them from trouble, btw that’s the risk they are taking and if something bad happen because of their own mistakes, no one to blame for but yourself.

I did not say that in every case you should go to court, I just showed that the widespread opinion that the company is omnipotent and it is necessary to fulfill its ToS is nothing more than a myth. As for your confidence that reading ToS will help you a lot, it is very naive. If you have read at least a few ToSs, then you probably noticed that almost each of them has a clause like "the company reserves the right to make any final decision in a disputable situation without explaining the reasons" Wink

That is the case sometimes, but I hope you don't mean that reading ToS is pointless. Smiley

In most situations you would just skip all the troubles of going to court, or resolving an issue through a lengthy conversation with Support etc, if you read the ToS first.

But what draw my attention the most in your post was that "myth of omnipotence" part. Were there instances when customers violated ToS and still won the case?
full member
Activity: 1736
Merit: 116
I'm sure most gamblers are lazy to read the terms and conditions, because they are usually quite long if we have to read all of them.
So I agree that at least we can use the search feature to find the points we need, so there's no need to read all the terms and conditions.
But if we have free time, it is better to read all the terms and conditions, I'm afraid maybe that there are important points that might miss.
I also prefer gambling sites that have an ANN thread on this forum, besides we can directly ask the things we want to know, and it makes
it easier for me to judge the gambling site is worth using or not.
Yes, you are right hahaha Grin
We come to the site, register an account, start deposit, start playing some games, and winning some money. After that, we want to withdraw the money and boom, and we are in trouble because we do not know what their rule is. Although the rule seems similar to most gambling sites out there, there will be a difference from each gambling site. At least, if the gambling site has an ANN thread on here, we can ask something that we do not understand directly and I am sure we do not have to wait for a long time to get the answer. But still, we need to be patient for a while because we are not the only members on their site with a problem.

Therefore, it is very important that we change bad habits like that. By directly registering the gambling site without first reading the terms
and conditions. Indeed, almost all gambling sites have almost the same rules, but if we do a careful comparison, there are several different
rules between gambling sites that are currently circulating. Do not follow our emotions by rushing to play gambling on new gambling sites,
because there are attractive bonus offers. Because there is a possibility that there are gambling site rules that do not match what we want.
The easiest way is to choose a gambling site that has an ANN thread on this forum, we can read in the ANN thread about the gambling site
information, and most importantly we can get quick answers usually from the questions we want to ask. Another positive thing is that we can
know the responses of the members of this forum regarding the gambling site.
sr. member
Activity: 1596
Merit: 299
There is one more interesting point: in any ToS of any casino you can find terms that will be unacceptable for you. And what to do in this case? We cannot offer our conditions for a casino or find casino where everything suits us, so we have to compromise and hope that these unpleasant points will not be important.
this is a big thing
if the terms are really against your beliefs than you should probably avoid using the website

since we can't change it unless we open our own online casinos

same applies to other website like social media, or even email service.
Some of the players playing at crypto casinos have gambling banned in their country or some may have crypto banned and the casinos are well aware of these things. They will let the gambler lose as much as he wants but once he gets lucky or hits a jackpot the casino will take advantage of the position gambler and forfeit his winnings.

Then I feel that if any famous platform has some sketchy rules, surely someone will dig deep and make it public. There are casinos running for years now and if there was any problem in the rules they must have been exposed by now.
member
Activity: 952
Merit: 27


As said, most of them don't allow and for sure there are those that allow it. If a casino allows VPN then for sure they'll allow you to withdraw, there's no connection of usage of VPN and withdrawal and it is only applicable to those casinos that don't allow VPN.
So if they don't allow VPN then that's for sure that they won't allow you to withdraw if you're using VPN as you access the website.

Only a few gambling sites allow the use of VPN so if you are going to use a VPN be sure you read the TOS of the gambling site you are playing about using VPN, much better if you ask the support about the use of VPN, many players are flagged because of VPN, because we all know, not every one can play in a gambling site, they do not allow people from restricted areas to avoid legal issues
legendary
Activity: 2506
Merit: 1113
There's no need to be upset
you are right @AmoreJaz
a peson wouldn't be able to complain if they violate the ToS
but ToS makers usually dont help either by making it short and direct to the point, have you checked how long does it take to read, let's say, Facebook ToS?
its really long, like hours.

not sure about the casino ones
Its obvious that casino terms and condition are more shorter compared to FB which is no brainer or already understandable but you cant really compare apples to oranges since they are different industries.

Terms and conditions is really an important thing for a site to have at least the players do know on what are the prohibitions and rules that do really need to be followed for them not to experience
some headache later on.

It might sound too much on wasting time on reading but its up to someone to read it up.Just go directly with the key points and not necessarily to read the whole context.



Of course they are different industries and all but the comment was more about how most of the people will be too lazy to see tons of pages of Terms of Service on the websites they use, even when their money is involved.

but yes, I agree with you that reading the ToS is important
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