Bitcointalk user account:
FreewalletWebsite:
https://freewallet.org/Flag:
https://bitcointalk.org/index.php?action=trust;flag=456Despite their name, Freewallet is not a wallet. It does provide a custodial wallet as part of it's exchange services, but the name is misleading. It's an exchange, and you are not given access to your private keys. That's not how a wallet works. Is that intentional or not? You be the judge.
For years now there have been many scam accusations against Freewallet. Often the dispute gets resolved after the client submits KYC, but there in lies the rub. Freewallet does not mention KYC when creating an account. They lure in their customers by insinuating that they can remain anonymous, but subsequently blocks withdrawals until the customer submits identification documents.
Their terms of service give them the authority to request ID, but their justification is somewhat vague. Is that intentional or not? You be the judge.
5.4.
In case Freewallet detects suspicious activity on Freewallet account, Freewallet conducts AML/KYC procedure for the user. To be sure that nobody has unauthorized access to the users account, We ask to provide all necessary information for verification, including without limitation an ID, photo, screenshots showing the source of all your incoming transactions etc. The User is obliged to pass through AML/KYC procedures, which may be applied to the User from time to time, and provide accurate and truthful information about himself as well as maintain and promptly update his Freewallet Account information in case of any changes.
5.5.
The User is obliged to provide the information and credentials as may be required by Freewallet from time to time in order to verify the ownership and/or source of funds of crypto assets of the third-party service that are remitted to the User’s Freewallet Account.
5.6.
We reserve the right to limit the scope of our Services to users, who have not verified their identity and/or set up a necessary level of security of account and/or failed to prove the ownership and/or source of funds. Limitation of our Services may depend on the established security level of the account, for instance and the following criteria may be considered: verification of e-mail, social network authorization etc. Please, note that restrictions, mentioned herein are for illustrative purpose only. We reserve the right to limit the scope of our Services at our sole discretion and without prior notification to you.
As a result, there have been many instances where clients deposit funds, but are unable to withdraw them. Again, that's not how
wallets work. The clients are then required to submit KYC documents, but often the clients complain that even after acquiescing to the requests their funds are still frozen. It's not until many make their complaints public that their funds are finally released. Is that intentional or not? You be the judge.
Here's a list of scam accusations reported here on the forum. I'm sure there are more, but I got tired of digging after 5 pages of google search results. There are likely many more on other social media sites. Some of these have been resolved, but almost all follow the pattern described above. I did not confirm the validity of any of the reports below, you'll have to judge for yourself.
01.
FreeWallet.org Scam - Millions stolen02.
FREEWallet.org SCAM ( Don't use any of their iOS or Android APP)03.
FREEWallet.org BIG SCAM, THIEF'S ( Don't use any of their iOS or Android APP )04.
Freewallet.org is a SCAM05.
Freewallet is SCAM06.
Beware freewallet is a scam wallet ! 07.
FreeWallet.org - Racketeers of personal and financial data , and scammers .08.
[Unsolved after 70 days] Freewallet.org is a SCAM, do NOT 09.
FREEWallet.org is a SCAM!!(solved)10.
Freewallet.org is SCAM !! DO NOT USE THIS WALLET !![Solved]11.
Monero FreeWallet is a [SCAM]12.
FREEWallet.org is a SCAM13.
Freewallet delaying refunding(Solved)14.
Freewallet stole over $1,000 in ZEC from me! [RESOLVED]15.
Freewallet.org is a fraudster who cheated me out of 15.2BTC16.
Freewallet.org is the Scam(sloved)17.
Solved - Freewallet.org making me nervous! (at the end nothing to worry about)18.
Freewallet.org scam ,no reason to say have is risk, 19.
Freewallet makes me stress asking me proof ID and freezing my wallet20.
Freewallet lies to users21.
Freewallet.org is a scam or they are just never satisfied22.
FreeWallet steal my DOGECOINS23.
[Help] Freewallet.org wants to steal 35 XMR (Solved)24.
freewallet.org just blocked all withdrawals when trying to change 1BTC into USDT25.
Another Freewallet Scam26.
FREEWallet.org stole 55 000$! be careful SCAMthanks to @logfiles for the list with titles.